My friend referred my to Billy and I was really pleased with stores selection, Billy's professionalism and very competitive price. Will certain come back and recommend to others! read more

I bought all my glasses fr this place since 2000, the owner Billy and his staffs are very friendly and professional. They have a lot of designer brands and trendy glasses. They probably can pre-order the specific brand or frame for you. I got sun glasses fr them few months ago. I really love it - Dark purple BIG sunglasses fr Marc Jacobs. The price on tag is very expensive, but, they usually give you at least 20-30% off. No need to freak out!! read more

These guys are so helpful in assisting me with choosing my glasses. The sales person was super patient with me, even helped me adjust frames to fit me. What's really cool is that I got a free eyeglass cleaning spray and apparently when I use it up, I can get free refills if I bring in the bottle. Definitely will be returning once my insurance updates! Great selection of Chanel frames. read more

Had my pair of LINDBERG there(ask for Joe).they hv the best complete line of Lindberg frames n the best knowledgeable n experienced sales n the best price there.b4 I chose them I've shopped around the other top names in town like the ones in arberdeen,Richmond center,grandville st,4th ave etc.save ur time I bet they r the final choice for ur lindberg glasses! Will patronize again for ur good quality n reasonable price n professional insight for glasses!thanks! read more

A few years ago a friend of mine showed up wearing the same Chanel frames as me - I had paid $595 for mine, hers were about half that. I asked if she'd perhaps gotten ripped off at the nightmarket; she handed me a business card to this place. Eye Gallery stocks every major brand name you can think of - Chanel, Gucci, Prada, Marc Jacobs, D&G, Giorgio Armani, and some of the lightest Japanese frames I've ever tried on. If they don't have it in stock, just provide them with the style number and most of the time they can order it in for you. Expect to pay between 20-40% below retail - depending on brand, style, and stock (they rarely carry anything more than one season ago).Their contact lens prices are competitive, even against online retailers like Clearly Contacts. For those concerned about authenticity - worry not! I've now bought several pairs of Chanel & Prada frames from them, and when I had to get a few crystals replaced on the Chanels they were completely covered by manufacturer warranty. I usually deal with Billy, but really the entire team there is pretty fab. For an asian run place as busy as Eye Gallery to maintain such a high level of customer service over the years is something that really needs to be commended. read more

This shop is great. They seem to carry the latest styles of eyeglasses and even carry some harder to find sunglass brands like Gentle Monster. I was looking for a specific pair of Chanels and they were able to order them in for me, and give me a great discount on the lens and frames. Their pricing and their customer service (ask for Billy) beats other stores by far. Highly recommend. read more

Sometimes when I visit asian run eyeglass places, I always think I am getting ripped off or getting a fake pair of designer glasses. In addition, they always try to pressure you into trying a pair of specs and more often than not, they are not what you are looking for or they don't fit properly. The prices on them are usually marked a few hundred dollars more than what you expect to pay and that's so it makes it seem like you're getting a steal. I don't know why they do this but they do so be warned. Anyhow, I visited this place regardless of all my hesitations because of the reviews and I am so glad I did because I haven't had this great of service at an optical place before, especially in Richmond. I have a larger framed face and so it's quite a challenge to find glasses that fit. The gentleman working there... I cannot remember his name... knew exactly what I was looking for and picked out at least 10 pairs that I could see myself wearing... Best yet, all the pairs he picked fit pretty well. He even offered to show me some that he thought may work nicely that didn't fit my description of specs I usually go for and surprisingly, I left purchased one of those pairs. There was no pressure. The store stocks most major brands like Chanel, Gucci, Prada, D&G, Tom Ford, Burberry, etc and what I also liked was they stocked cheaper Japanese thick plastic frames that he quoted at less than $150/pair with lenses! These are kept behind the counter but on display below the sunglasses. I will have to keep those in mind for any cheap backups I may need. Their stock is current and up to date in trend and the best part yet, the prices are incredibly reasonable. You're looking at around $275-350(max, but of course it can go higher to 400) for a pair including lenses. Go to another place such as Lenscrafters and you are looking at that price alone for the frames! In short, if you are after some designer lenses, visit this place. Even if they don't have what you are after in stock and you know the style number, it doesn't hurt to inquire. read more

got two glasses for a nice price! lots of collections and varieties. friendly staff is professional and very patient :)

Always great service and great prices. Good selection of designer glasses. And not always the typical ones that everyone else has. Definitely recommend. read more

Billy and team are always very polite and helpful. They have a great selection of all the newest designer frames and styles.

I have purchase a pair of PRADA sunglasses, the ones inside the Korean Drama. It has been sold out world wide and everywhere else is on huge back order. I was able to order a pair thru Billy inside Eye Gallery Optical Richmond and i was the 1st to get it within Greater Vancouver ! i wore them and man, people were all envy! I even got it before Holt Renfrew . Since then, i have been getting all my desire sunglasses thru them. Very Fast and helpful . They all had 1 year warranty on them. The whole store was very friend and nice even when i just ask them to help clean my glasses ! read more

Well, My experience was alot different from the post below. Service was absolutely horrible and the price was way over priced. I suggest you stay away. read more

I initially came here because of the yelp reviews and they're large selection of designer eyewear.I did receive good customer service.However, my order got messed up and I got the wrong colour of glasses, and had to wait another week.Which was alright but wish it didn't happen.I do recommend this place, mostly because of the selection and customer service. read more

My sister in law and husband gets their glasses from here and I decided to get my glasses here as well. The shop carries a wide selection of frames fitted for Asian's nose bridge. The staff was friendly, knowledgeable, honest, took the time to explain and provide me with great advice on which frames to go for based on my super high index prescription. They did not rush me and took the time to show me some frames that would be suitable for me (pulling some off the back even thought it was not displayed yet). Felt very comfortable shopping there and a very pleasant experience shopping there. Highly recommend checking this places out! I will definitely be going back to them very soon for contact lenses. :) :) read more

I've been coming since 2004 for glasses, contacts and sunglasses. Ask for Billy!