I had my first visit with Dr Joanne Chan today. She has great chair side manner. She explained…read moreall the steps she was going through, the technology. Etc. She carefully went over all the results and changes to my eyes, and laid out a forward facing plan. Excellent

Still going to Dr. Lin for my annual check-ups. He's still solid, as are Lisa and the rest of the…read morefront desk staff. Wouldn't imagine going anywhere else.

Blynx Optical is a must-check-out! They offer stylish…read moredesigner frames, always delivered on time with great customer service. Plus, their prices are very reasonable--you really can't go wrong with them!

Sammy at Blynx is the only optician I've dealt with who noticed that I needed a frame suitable for…read morea wide nose. As a result, my frame sits in the perfect position in front of my eyes, instead of sitting too high like all the other frames I have bought over many years. He even had a frame that was too wide for my nose, but I chose a nice Boss frame which fits me perfectly. Overall, buying glasses from Blynx was a very good service experience. Sammy is eager to find a frame that is exactly what you need and prefer. I bought Essilor progressive lenses which allow me to read my iPhone clearly, work on my computer, watch TV, or drive, all with perfect resolution and focus. I trust Blynx to match my needs, and to get my new glasses ready very quickly. I recommend Blynx most highly. I was a Costco Optical customer before, but after experiencing the great frame selection and the high level of care in fitting, I will buy from Blinx from now on.

We had a wonderful experience with Dr. Scott Lake yesterday. He was extremely thorough and…read moredetailed in my eye examination, explaining each step clearly and making me feel at ease. His bedside manner was warm, professional, and reassuring. The receptionist and the staff (she could speak English, Cantonese & Mandarin) who performed my eye pressure test were also very kind and gentle. Everyone made the whole process comfortable and stress-free. Thank you all for your excellent care!

4 years ago I needed prescription sunglasses. David had my existing Ray Ban Jackie Oh frames fitted…read morewith new sunglass lenses. They did an amazing job and David was great. 4 years later and now I needed to update the lenses. David again assisted me and put a rush on it so I had them back in time for my vacation. David always provides exceptional service and I won't hesitate to go back.

Bad experience. Extremely rude woman staff there, snaps at people, very unprofessional. I mean if…read moreyou can't take stress and have attitude problem, service industry is not for you. Customers are not here to take your BS. Most of the other staff there are nice and professional though.

Excellent and attendant service. We usually Goto Iohn and he's always been helpful. They sanitize…read morethe tables and keep social distancing measures in place so you feel safe. Definitely recommend this place whether you're looking for a new pair of sunglasses or eye glasses or ordering more contacts.

Super happy with the thoroughness or exam and Dr Annie Liang's ability to explain the results of…read morethe tests and next steps. Wholeheartedly recommend this Optometrist and company.

been coming here for years…read more staff are amazing! company does direct billing. tons of frames, lenses, soft contacts etc. staff will actually help you to save $...be it taxes or rebate programs where you get mailed a $40-$100 visa gift card. plus, they have no problems giving freebies like samples of lenses with your grade, contact travel solutions etc. ive seen Dr kemp off and on , but Dr Eddy is my personal fav. ive had a lot of dealings with her specially for work related stuff and she has been helpful and patient thru and thru! one stop shop for all your optical needs! will never stop coming!!

This optometry clinic is very professional, excellent service from courteous, friendly and…read morewelcoming staff. The clinic has all the most up-to-date equipment for examinations. The clinic is spacious, very clean, and adheres appropriately to sanitation practices. Dr Sun performed my eye exam. She was ever so helpful in meeting my needs. She provided me with very clear, detailed information every step of the way, and explained expertly all possible options for follow-up now and down the line. She is highly knowledgeable, experienced, and explains everything in terms that are easily understandable. And she's really nice! :) Haven't purchased eyewear, but when I need to do so, I'll definitely look into purchasing here.

Great service, the staff and the doctors are kind and knowledgeable…read more Good selection of glasses Highly recommended

My friend referred my to Billy and I was really pleased with stores selection, Billy's…read moreprofessionalism and very competitive price. Will certain come back and recommend to others!

I bought all my glasses fr this place since 2000, the owner Billy and his staffs are very friendly…read moreand professional. They have a lot of designer brands and trendy glasses. They probably can pre-order the specific brand or frame for you. I got sun glasses fr them few months ago. I really love it - Dark purple BIG sunglasses fr Marc Jacobs. The price on tag is very expensive, but, they usually give you at least 20-30% off. No need to freak out!!

I've given up on accountability after 6 exhausting months of dealing with this place! I have…read moreSilhouette frames and after my eye exam, I ordered 4 sets of lenses for 4 frames. initially I ordered one pair, and before knowing that I was going to order add lenses, the optician who was dealing with me, told me that my newer frame wasn't good enough to use again. That was my cue to take my business elsewhere...but I didn't. Interestingly, when I ordered additional lenses and spending a lot more, those frames became usable again. I spent $3,300. on 4 sets of lenses. I'm happy with 1 pair, which thankfully are my daily glasses and the only pair that I ordered that had no changes to the shape or colour. The only pair that was exactly what I ordered. One out of four. I wanted an orange tint, but I got rose tinted instead. I ordered plain rectangle reading glasses, but got designer lenses and paid $300. more than I was quoted. I still don't know why! I asked the optician for a breakdown of my readers, I wanted to know why they cost that much more. I received an email with the invoices for my glasses with no explanation. I then asked the supervisor the same. I received more questions from her. I still have no idea why I paid $300. more for designer readers that I didn't order and don't like! But because they are readers that I grossly overpaid for, I'm leaving them as is. The rose tinted lenses and the sunglasses are not what I wanted and so I'll be spending another $2000. maybe less because this place is pricey, somewhere else to get what i want. No accountability, poor communication, pricey. They've lost 30+ years of my business and I can't in good conscience recommend spending your hard earned money here.

Needed an exam and they were recommended. They are still on…read moreBroadway and are moving east soon, with all the skytrain construction. Be wary if you are afraid of heights as it's open excavation and it's pretty scary if you are scared of heights. I appreciated the flow of the eye exam, very efficient. My optometrist was very patient and friendly. 1 star off mainly bc the styles of glasses were not my cup of tea and rather limited in my opinion.

I'm from the US but will go up to Vancouver to see Dennis. He is the best! He's very…read morestraightforward about the type of lenses that fits your lifestyle and budget. I pay the same price for the high index lenses as in the US. BUT the difference is Dennis orders Zeiss lenses from Germany. I get more value for my money! The shop has every brand you could want. And I'm sure Dennis could order the model you want if he doesn't have it in stock!

My latest pair is a Lindberg Buffalo Horn frames with Smart Life lenses from Zeiss. Since I love…read morephotochromatic lenses, I opted for photo fusion Burgundy. Why? Cause I see others with blue, and green, and some are grey/black photochromatic types. Dennis's attention to service and detail, as well as his modern collections, has made me return to get glasses from him for more than 10 years.