Karen is awesome! I had a eye emergency the other day and see got me in right away and resolved the issue quickly! My entire family uses her and she has always been very professional and amazing to work with! Thanks again Karen! read more

Really enjoyed Dr. Stacy and the staff. Everyone was professional. My exam exam was very efficient and didn't take much time at all. My contacts were in stock and I appreciated being able to take them home the same day. I'll definitely be back. read more

We would not think of going anywhere else! Dr. Simon and her staff are wonderful, knowledgeable, warm, friendly, and welcoming. We tell all our friends to go here every chance we get. We highly recommend this office and know you would be happy as well! read more

I have no complaint with the professionalism if Dr Johnson - friendly and efficient. However, the lab they choose to use - located in Missouri - not so efficient. I've waited almost 5 weeks for a pair of glasses. I was told last week they were ready to ship but due to the winter storm it would take a couple days longer. This after I was told they would be available for pick up by Friday the week before. Today I was told the lab didn't know when they would be done - remember last week I was told they were ready to ship - hopeful they would get on the flight the next day - now apparently, they aren't even done. I feel like the office has been less than honest - I was originally told the glasses didn't pass some bogus inspection??? I'm very disappointed I. The customer service provided and that I had to chase down this order several times. I won't be returning to this facility and will seek eye care elsewhere. I really think they need to reconsider the "lab" they're using and maybe look more local. read more

In my 50+ years this has been the most pleasant eye doctor appointment I have had. Dr. Simon is awesome! Very thorough and does all the testing herself. She knows eyes!!! Very happy we found this incredible office. It took the last 3 years living in the East Valley but it is worth the wait. read more

Dr. Simon is great! Our family has been seeing her since we moved to AZ in 2008. (She previously practiced at Sam's Club). I love how easy going she is- I feel completely comfortable asking her any questions and she always takes the time to answer everything & make sure I'm educated when it comes to vision needs. I was also pleasantly surprised to discover that her office has replaced the much feared "puff of air" machine with a much less invasive hand held tool! She just keeps it in the exam room & the test only feels like an eyelash is tickling you. Brilliant! I'd highly recommend her to any family/friends. Her front office guy is great too. They are both very kind, down-to-earth people. read more

I had a wonderful experience at Eye Concepts. From the receptionist to the staff and of course Dr. Simon. She is experienced and helped me with all my questions and concerns on my eyes. I would highly recommend the purchasing the additional testing which lets you see the back of your eye for any diseases, such as diabetes, high cholesterol etc. read more

Great experience here getting contacts for the first time. I usually wear glasses. Doctor was very nice and informative. Great price for my contacts and big discount for buying 1 year upfront. I will continue to use them for my eye care needs. read more

I am new in town and was in need of my annual eye exam, new contacts, and glasses. The staff was friendly, the doctor was fabulous, and the prices were very reasonable. They took time to price things out for me, to see with my insurance what would be the best route. They are people focused and that is very important to me. read more

This was the best eye exam and prescription I've had in years...Everything is so crisp and clear with my new lenses..If you want the best vision possible I strongly recommend using this practice for all your eye care needs. read more

Dr. Simon does an excellent job in making sure all your vision questions and concerns are addressed. She never rushes your exam and explains what and why each step is necessary.It is really nice to have a vision care professional you totally trust and enjoy visiting. read more

Excellent experience. The entire staff was friendly, helpful and knowledgeable. Dr. Simon took plenty of time to complete the exam. She answered all my questions. Nice selection of frames. It's how you expect an eye exam should be, read more

Truly enjoyed my experience with Eye Concepts Vision Center. From being greeted, to my exam, to choosing a pair of glasses that look great on me. Everyone was very helpful and thorough. No hidden fees - they were up front with cost, and knew what my insurance covered. read more

The office is modern and has a Great Selection. My husband and 10 year old daughter had trouble at a big box eye store and walked out. They found this gem online. They were able to get an appointment on the same day that they called, which was awesome since my daughter was super excited to get her first pair of glasses. They had a wonderful experience and now my husband will be back for his glasses. Highly Recommend. read more

Great atmosphere - Doctor Simon was great! Employees are knowledgeable and very pleasant to talk to ... I have found my forever eye care!

Not having insurance and could not figure out what was wrong with my eye I contacted the office and they were able to get me right in with a fee what was very reasonable. Seeing Dr. Simon for the first time she made me feel welcomed and knew exactly what was wrong and the next day I was feeling much better with the prescription she suggested. You never know what you will get but in reading the reviews lead me to her and I hope my review will help someone else. read more

I have been going to Dr. Simon for several years now and she always takes the time to answer my questions not to mention she goes out of her way to educate me on the reasons for my changing eyesight. I had not carried vision insurance until this year and while it saved me a great deal of money, I would have stayed with Dr. Simon even if my insurance was not accepted at her office. Five star service every time. read more

I had a great experience here! Clean, nice and modern. Customer service is great! It was amazing that they were able to check everything in my eye without dilating me with the updated technology they have in this office! Really impressed! They also went to extra mile to make sure that we were happy and comfortable in our contacts! Thought us how to put in and take out and we're very patient with us! I liked how personable the doctor was and how she explained everything we were even able to see images of our own eyes. Pretty cool. I will definitely recommend this place read more

Couldn't ask for anything more. Dr. Simon was warm, attentive, and extremely knowledgeable. Her staff was also pleasant to work with.

Dr. Simon and the team at Eye Concepts Vision Center are absolutely terrific!! From the initial phone call, all the way through to selecting new frames, my experience was off the charts. They were able to get me in on a day that worked best for me and even sent my registration forms through email which made the process very easy. Shortly after I arrived for my appointment, Dr. Simon greeted me the lobby and from there made me feel very comfortable throughout the entire exam. I was pleased with the modern techniques and equipment available, and even got to see the images from the retina scan which was super cool!! When it was time to choose my frames, Jared took the time to break down my insurance benefits and made sure I got the best deal possible on the two pairs I chose. I am really happy to be a patient here and have already started to refer my family and friends. Thanks again to everyone at Eye Concepts for making my first visit so enjoyable :) read more

This was my first time seeing Dr. Simon and it was a great experience. The office staff was friendly and attentive and I had no wait. She did a thorough exam and listened to all of my concerns. She took her time and the prescription was perfect. Dr Simon is outgoing and friendly and makes you very comfortable.Her assistant in the eyeglass department was so informative-he taught me a number of things I did not know about lenses. My glasses were ready in 7 days! The office is beautiful. read more

Love love love my glasses great service! Great customer service! Love my doctor and they helped fine the perfect pair!

I've seen them for 3 years for glasses. Today I went in for my first pair of contact. I was nervous and full of anxiety. She put my first pair of contacts in after a few tries. Dr. Simon was amazing! Then I met Jared up front again. He has helped me pick out all my glasses with complete honesty of what really looked best. I told him how nervous I was today and he replied "I'll be here for you all day if you need me!" He was encouraging and kind. They were all very honest and amazing teachers in my first try. I couldn't be happier to be their client. They made me all so comfortable. Even the woman who checked me in chatted with me 10 minutes and was as sweet as could be. read more

I was able to make an appointment online from their website for the next day. The office staff is super friendly, as is Dr. Simon. She saw me right on time for my most recent appointment - no wait. They have a new (to me) machine that allows the inside of your eyeballs to be examined without dilation, and Dr. Simon shows you the image and explains it. That was pretty cool, especially since mine were healthy. Insurance didn't cover it but it was worth $19 extra to avoid Little Orphan Annie pupils. Their selection of frames isn't huge, but the variety was excellent. Plenty of stylish options. It took me a while to narrow it down (I can be pretty picky with frames), but I received personal attention from a very patient, helpful assistant the whole time while making my selection. I've been to this office twice now and can't imagine going anywhere else. I have a good VSP plan, so I can't vouch for the prices if you don't have insurance or if you have crappy insurance. read more

Dr Simon is the best. She remembered us from our exams a Sams Club a previous year. We coincidentally came to her current location because every other office we called was charging $60-$150 for contact lens exams. Here we were given a $30-$50 range on top of our $10 copay for glasses exam. Which was much more reasonable. They were very accommodating and efficient. She was so kind and able to squeeze me unscheduled between my husband's appointment and her next patient. read more

I have been seeing Dr. Simon for about 7 years. She is absolutely great. She takes the time to explain everything and you never feel rushed. read more

I was very pleased with eye concepts. I was seen at the end of the day and I didn't feel rushed by the staff to get the day over with. Everyone was nice and friendly. Dr. Simon was very pleasant and knowledgeable. I would definitely recommend eye concepts to my family and friends! read more

I'm impressed with Doctor and explained everything. This was my first time and glad I picked the right doctor. Great job.