The eye doctors are great and some of the employees are as well, but we will be taking our business…read moreelsewhere, due to the rude manager. He is highly unprofessional and doesn't train the employees properly on store policies. You will get different information depending on who you talk to. It's very frustrating.

Rude, and over priced. they also will do and say whatever they need to rush pressure you into a…read moresale. Good elsewhere for better service, quality and prices.

I had a great experience at Pearle Vision in Maple Grove and I'm really happy with my new glasses…read more I brought in a prescription from another eye doctor I've been seeing for years, and they made the whole ordering process seamless. The staff was very friendly and patient with me AND with my two year old running around in their play area! Even though the store was busy at the time, they went out of their way to show me and give me their opinion on a wide selection of frames, without making me feel rushed. I was paired with a staff member with a similar prescription (the store manager, Odessa) which turned out to be very helpful in selecting frames as well as lens options that best suited that prescription. We had narrowed it down to two frames, and when I couldn't decide between them, she offered to take pictures of me with both so that I could see them from different angles. A small thing, but another example of their attentiveness and above-and-beyond service. My glasses arrived very quickly and exactly as expected, and I received the same great service when I picked them up and had them fitted. I would definitely go back!

I had an appointment for a specific test, not and eye exam for glasses. They said they would do a…read moreregular eye exam today and I reminded them my appointment today was for a Field Vision Test then I was told they couldn't do the test today because they had no received information from my retina specialist. They could have contacted me and either canceled the appointment or asked me to contact my retina specialist to have them resend the info. What a waste of time. I'm never going back.

After multiple failed times between myself and Cabelas, Joe was able to help me with putting my new…read morelenses back into my Costas. It only took a few minutes, which was much better than the hours and headaches that led me here... Thanks again for all of your help!

Love this lens crafters! Please note that the bad reviews are primarily 6 years old. This is not…read morethe case now in my experience. We stop here for the double convenience of our eye exams and glasses selection all in one. Eye exams are super fast and you can take your prescription to be filled immediately. The retail portion is always very helpful letting you take time to select and try multiple frames and then making checkout easy. I've got a young glasses wearer so insurance is a must. We've had to visit multiple times a year in some years past and the process to get replacements is always smooth. Stoping in for a quick frame adjustment is also fast, and always free! Everyone I've had the opportunity to interact with over the last few years at this location are all wonderful!

Definitely 5-Stars. Going to this place makes you feel like you just went on vacation to a trendy…read morelocation. It is very inviting, AND THE CUSTOMER SERVICE - Well, if this was a hotel, it would be rated Forbes 5-Star. The level of customer service provided almost needs its own scale. Dr. Londa was very personable and did not rush me with all my questions. She has really assembled a great office and staff. Meaghan was also great. Very patient with my indecision of frame choice and was able to assist me in narrowing down frames I may like. In closing, there is a reason all of NorthStar Eye Care's reviews consist of 5-Stars. The only thing that could have made this appointment better would have been a pina colada, but then one's vision would get blurry and you may walk out of the office wearing a pair of pint glasses; rather than some fashionable frames.

Great experience! Staff was knowledgeable and friendly. You will be very happy with qualified…read morestaff and I highly recommend!!!

Friendly staff from the moment I walked in. Management seems to have changed since last time I was…read morein. Awesome customer service everyone was so helpful with explaining and showing me which glasses and contacts would work best for me.

I'm in the Eyecare Club which is awesome since your eye exams are covered for free for three years…read more I have diabetes so I have to have my eyes examined every year so I really appreciate that. I live in Brooklyn Center, and I have been going to that location for years. Unfortunately the store there closed, but they transferred my files here to Maple Grove, which is close to me. I found this location is even a better store, more parking and a nice facility. The doctor is just as nice and so are the staff. Highly recommend.

I am very pleased with the care and attention my kids get at Northwest Eye. Doctor Decanini has…read moreseen my kids for many years now. Last week both kids had appointments with Doctor Decanini at the Minnetonka location, from the time we arrive and checked in at the desk to the time we were leaving the clinic, it took 1 hour and 20 minutes for two kids, eyes dilated, full eye exams and a clear conversation with Doctor Decanini about a follow up plan. Doctor Decanini took the time to answer my questions and treated the kids with respect. I would 100% recommend her!

Went in for a diabetes eye exam, which was ordered by my doctor. My insurance covers 80% because…read moreit is considered medical. They refuse to code it correctly and keep sending a bill for the full amount. I would find a better place to have the procedures done.

The staff working there were great, the wait to see a doctor was way too long, and it's all virtual…read morethere is no optometrist to see in person.

2 hours of waiting before I walked out, workers couldn't be more incompetent, the doctor wasn't…read moreeven in office today, doing eye exams over zoom... I wish I could give zero stars. They might as well shut down.

The People at for your eyes only do a great job. Very nice and caring…read more Thanks Rob Wills

From the owner: We are able to meet all of your eye care needs, including:…read more Eye exams Glasses Contacts Sunglasses

This is a haotic and hectic place. Not very reassuring to be a patient here. I'm looking elsewhere.read more

I scheduled an eye exam in early February because they are listed as a top-tier provider by my…read moreinsurance company. After I was scheduled, I got a message saying the doctor I was scheduled to see had moved to another location and I needed to reschedule. I cancelled due to the weather. I booked again for early March. One person did a pre-screen and then took me to the actual exam room. I had my vision tested and was then sent back for an additional test in the pre-screen room. I do not recall getting a glaucoma test (the "puff of air" one) at all. I was then shown out to the waiting room to choose frames. There were only three display racks of men's frames, which were not sorted by style or manufacturer. I picked a few to try, and made my final decision. I wrote a check for my portion of the charges, and picked up my glasses a week later. Today I got a bill for an additional $20 that wasn't covered by my insurance company. Not happy. Won't go back.

Just left Target Optical in Champlin. My wife and I were in a couple weeks ago and both got…read moreglasses, my frames were pretty new so we sent them in to have lenses installed. I told them I had another set of frames that were identical to the ones I had them do. They said just bring them in and we will send them in. I went in today and they said they are no longer doing frames they dont sell. I spent nearly $700 on glasses for my wife and and now I cant get a spare pair . Really lousy way to do business. Danielle the manager asked me not to mention it was the Target Optical in Champlin, I guess I am as helpful and care as much as she did. Save you money and frustration ! She also took down my name after I told her I would write a review. Kind of a back door attempt at intimidation. I made sure she had my phone number as well.

The ladies there went above and beyond to make things right after the prescription on my glasses…read morecame out wrong. Much appreciated!