Unfortunately my experience with this clinic was extremely negative. My daughter's annual exam there was quick - much faster than her past annual exams at Allina and LensCrafters. I think that is because it was not as thorough. There is a measurement that is required for ordering glasses online that was not on the prescription. When I called to ask about getting that measurement, Kang said they don't do it as part of the annual eye exam and so there would be an additional fee. I asked to talk to Dr. Haverly about why it was not included if it is required information for ordering glasses, and she gave me completely different information than her staff did. She actually said "we did get that measurement during the exam, but looking at it, I don't think it can possibly be accurate." However, she stood by her policy that to come in and have it retaken accurately would incur a $25 fee "because her staff's time is valuable." So my and my daughter's time isn't valuable and we shouldn't expect to have the measurements taken accurately when we are there for a "comprehensive" annual exam? How is it okay to treat a patient like that? When I expressed anger and disagreement with this policy, Dr. Haverly told me that I was being "disrespectful" - even though I never raised my voice or used anything other than polite language. I find all of this to be despicable treatment from a healthcare provider - which I also am, and I can't imagine treating one of my patients like this. It feels money-grubbing and gross. read more