So my mother has macular degeneration and moved here last year, so I wanted to update her…read moreprescription and find a provider. I will never go back to this place, ever, after all of the back-and-forth. Here's a list of things that went wrong: 1. Getting her glasses. They said it was only 2-3 weeks. It ended up being closer to 2-3 *months* before she got both scripts for her near and far-sighted glasses. One was late because they messed up the lenses the first time and had to redo them. They did not tell me this until I started complaining about why it was taking so long. 2. Getting insurance figured out. Most of the people I saw there were my mother's age and are (likely) on Medicare. You would think they never saw a Medicare card in their life. Adding in Tricare and federal BCBS, they could not figure out how bill her insurance. At first they said they couldn't run anything medical and charged us almost full price. Next time, they got all three insurances added to her account and started believing me that they could bill her medical because of her *medical diagnosis* of macular degeneration. Which leads me to... 3. Correctly billing for their services. I've been getting auto-mailed bills for an extra $100, saying that the insurance needs to be figured out. Well, I've been there twice, in person, with my mom to get this sorted, but apparently nothing has been done except updating her profile. This is totally opposite of what they promised to do, which is rerun her insurances and provide a *refund* for the difference she already paid. I'm calling them tomorrow to raise some grief about why, since APRIL, I'm still dealing with their nonsense. I'm at the point where the next establishment I'm calling is the Minnesota Board of Optometry. I'm an attorney, so remember kids that you can pursue legal options if your optometrist keeps messing up your prescription. Don't bring your elderly parents here. They also tried to upsell my mom on a pair of Kate Spade glasses when she's on a fixed income and has dementia. That sort of sales work is shady and morally repugnant.

I was traveling and forgot my contacts. Janet took care of me. Staff was helpful during my…read moreunfortunate travel mishap. Can't say enough nice things

I had a virtual appointment today with my Primary Care Provider…read more Dr. Sarah Buckley, Allina Eagan location. Heidi the nurse is always courteous, professional ask if I have any questions after she finish what all she has too do. Dr. Buckley is caring, professional, always ask if I understand when she prescribe a new medication or any issues that I may be having. I highly recommend Dr. Sarah Buckley Eagan location for those of you who a looking for a quality Primary Care Provider. You may also be able to follow her at other locations. Thank you Dr. Buckley and staff for caring ! Karen M. Inver Grove Heights, MN

My doctor is responsive, caring, listens to you so you feel heard. I find it helpful that I can…read moremessage her anytime and I get prompt responses. Dr Katlyn Bezek is the best.

My initial exam was good and inexpensive however I wanted contact lenses not frames. They required…read morea consultation which would cost another $19.00. I returned a week later and did the 5 minute consultation where they did nothing but ask me my preferences for contact lenses. When I went to pay the lady was highly disorganized and fumbled through several papers then said the cost was $76.00. That was twice the cost of the full exam yet they did nothing but ask me about my preferences. What a rip off. I'll never go back there again.

Friendly staff with compassionate service! I was travelling and needed some help getting some…read morecontacts. And the manager was terrific and helped me out on short notice. Also they have a great selection of frames and they greet you with a smile. Definitely recommend you support them!

In a word: SUPERB!!…read more Some background: for many years I saw an optometrist in downtown Minneapolis on Marquette Avenue - and an old but wise eye doctor! He used old lenses that he pulled from a case to check vision, but had new equipment to check for eye pressure too - the best of both worlds. More than anything else, he was friendly and genuinely concerned about my vision and me as a patient and I was saddened when he retired. The past several years I've opted for the corporate giants for exams, but this year I decided to look for a real private practice and found one right down the street! I'm adding all of this because I was so surprised by how much Dr Tyler reminded me of that optometrist! Dr. Tyler did a great job with his exam and he spent a chunk of time with me. His effort to answer questions and explain what he found in the exam was way over and above what I've gotten used to the past years - like I said: Superb!! I'd recommend him to anyone that wants a better and more thorough experience, who appreciates quality care, and who enjoys a great "bedside" (chair-side) manner!

From the owner: Seeing 20/20 doesn't necessarily mean your eyes are healthy. Many eye problems can only be detected…read moreduring a thorough eye exam. Our eye doctors use innovative diagnostic equipment to detect even the smallest changes in your vision and eye health. We will evaluate your risk factors for diseases of the eye. It's important to know that diseases of the eye can also be an indicator of general health issues. You do not have to compromise style for functionality. Regardless of your visual requirements, our collection of designer frame eyeglasses and sunglasses will allow you to see great, look great and feel great. We have premium frames to fit every budget. Come in and let Bloomington Eye Center help you express your personal style!

Had an appointment late September 2025. Got sent home with an AMSLER grid used for evaluating…read moremacular degeneration. DR. Kelly never said a word about identifying any signs of macular degeneration. Within a month, I was experiencing symptoms of macular degeneration, I can't believe she never said a word to me at the appointmen. I called to make an appointment after identifying symptoms. When I called to schedule, I told the scheduler I had concerns about macular. She said there were notes about it in my file from September. This is so egregious and unprofessional. I am appalled. She then said, I can request notes from the front desk after my appointments. Apparently they have no portal. I just went on line to review the notes and there is nowhere on their website to establish a portal. Whether or not i can ask for notes isirrelevant. She had an obligation to discuss this with me before I left.

Front end staff can use a bit of customer service. We came in and our lady did not greet good…read moremorning or smile. Gave us iPad and said we are upgrading our system. "Can I sit down to fill this out" no you can fill it out right here... Pretty quick she said. I offered our eye med insurance and she said we don't take that. No smile or understanding. Gave Blue Cross and that was it. POOR FRONT END CUSTOMER SERVICE!

Uptown Vision is the best. Years ago, I was part owner of optical stores in South Florida. Thus,…read moreI know the good from the bad. Uptown Vision is honest, corrects any lab errors (which is unbelievably common and the bane of every optical business), and offers better prices than the chain stores. In fact, Uptown Vision's prices beat almost everyone in the Twin Cities. Becca, the manager, is a fashion maven who knows what's in style and what fits your face. I am too particular, especially about tints, and Uptown Vision carefully reviews my color choices and shading percentages. Their frame selection is au courant, and they offer Blackfin, Masunaga, Andy Wolf, Maui Jim, and Dita, amongst others. Their optometrist is empathetic, listens, and thorough, plus Uptown Vision accepts most insurance policies. Trust me, it's the way to go in the Twin Cities.

I ordered new eyeglasses. Paid $600 plus 6 trips for adjustments. The adjustment doesn't hold for…read moremore than 3-4 hours. I requested a new pair or a refund. They refused Please Do not go there. They will rob your blind and then ignore your concerns.

Love this place. Costs a bit more for me out of pocket but totally worth it. Ever person I've seen…read morehas been fantastic, don't try to upsell, and try to help get u any discounts available to you. Also a very streamline process to set teens up with contacts. Love the front desk staff (especially Michelle) and can pay extra not to get the eye dilation. Wouldnt go anywhere else!

I first walked in last Friday thinking that possibly they would be able to do a walk-in, but they…read moredon't do that. So I looked over their glasses selection found a pair I liked and then put in my information and got an appointment scheduled. Today when I walked in, everything was easy and went very well. I'm a type two diabetic and they were able to help check me for eye issues for that. I think the whole situation probably only took about 45 minutes. The only thing I can say bad about them is that the intake form that I filled out online wasn't necessarily working well when it came to taking my insurance card. But other than that, the staff was wonderful and the whole overall look of the office was nice and immaculate.

Blue Lakes Eye Care stands out from the other clinics in the area. I had a very thorough eye exam…read more The technology was certainly more advanced than anything I have seen before. Dr. Bjore took extra time to explain everything clearly, I never felt rushed. There is an exceptional staff as well that are so pleasant and helpful. Frame selection is far better than anywhere else I've been. If you want the best eye clinic in the area I would not hesitate to go to Blue Lakes Eye Care

I took a brand new pair of very expensive eyeglass frames in for brand new lenses And they were…read morebadly damaged in the process. They never mentioned the damage. When I noticed the damage the employee said oh I thought it was a smudge. It's way more than a smudge, it's horrible damage to my frames. I thought it was weird that they made me sign a waiver so now I'm out over $750 without even a sorry. No type of apology whatsoever. I paid a copay also for the lenses in these frames but since I'm unable to wear them, the lenses are worthless. I have to start over but now I've used my benefits for the year. I wish I wouldn't have went here in the first place. I had a bad feeling when I first sat down they seemed unorganized. I should have walked out but I wanted to support a small local business my mistake.

Awful service with the doc leaving before a scheduled appt arrived. We were looking at frames and…read moreobserved the doctor leaving for the day after chatting with the receptionists while we were looking at frames. A man then came in for a scheduled appt (he was a few minutes early) and was told the doctor had left for the day bcs he was in a hurry to leave. When the man asked if they had tried to call him, he was told that they hadn't tried to call him. The man told the receptionist he would schedule elsewhere, as he should, because this is terrible service. The receptionists were talking about him after he left, all within earshot. We will not be purchasing frames from Pearle Vision Eagan.

The Young lady who helped me out was helpful, great customer service and wait time around 15 min or…read moreless that as bad. Specially since she was the only one there.

Dr. Samuelson was the best Doctor and I have ever experienced. I am 56 he took the time along with…read morehis Nurse to properly diagnose my issues and find the best possible solution. The left no some un-turned to come up with changes, life style, and care for my vision. I actually feel very lucky and blessed to have been a patient of his. He spend the time and talks in terms a patient can understand. Thank You, Dr. Samuelson

was referred here, called to book an appointment was put on hold forever, when answered the woman…read moreoffered one date and when that single date didnt work said they didnt have any other dates and would have to call me back. They never called back, but kept sending texts telling me to book an appointment. I called back in, and the same woman answered the phone and said sorry we need you to call your main office and get another referral somewhere else since you didnt pick that single date! what in the world customer service is this. Now i am on hold becuase i asked for a manager and I can tell the woman didnt want to get one, and is just sitting there not muted.