My experience started out not so great, but ended up being pretty great. The receptionist, Belinda…read moregot me in even though I was late. & Emily I want to say, was very nice when I saw her. Karla returned from a scheduled break & was EXTREMELY helpful & patient when helping me pick out glasses. She gave me so many options & went through every detail & price. I probably tried on every pair of glasses in there. I will say it was a bit pricey, but maybe that's because the price bracket my glasses came & the add ons that Karla convinced me to get. All in all though. I got what I WANTED & need fur that matter!

I've unfortunately given them numerous chances over the past few years and have consistently been…read morefrustrated. The first pair of glasses I bought from them had the completely wrong prescription in them. Then the first time I ordered contacts I got a notification to review my contacts when I hadn't even been told they were ready so I called to verify and they said they weren't in, I stopped by about a week later as I found it odd they weren't in yet and was told by the manager that they were stuck overseas, then two days later got a call that if I didn't come get my contacts right away they were no longer willing to hold them for me. Second time I ordered contacts I decided to have them shipped to maybe avoid confusion, but then got a call that they were waiting for me in store, so I went in and then they proceeded to not be able to find the contacts, an employee and the manager confused looking around and yelling back and forth for about 10 minutes as I waited awkwardly. Then the last time I called to order contacts the manager took my call and when I asked for 6 months worth she proceeded to give me attitude saying last time I ordered contacts she'd explained to me to get a years worth and if I'd just done that instead of 6 months I wouldn't need to be calling again right now. Excuse me? I knew my insurance would re-up and cover more contacts in 6 months when I'd originally called - but I also should not feel like I need to explain that to someone, especially not a manager. Throughout all of this time, any experience in store has been incredibly unprofessional. Employees loudly having personal conversations across the store and ignoring patients. Consistently having difficulties verifying insurance and making it seem like it's the patient's fault. When an employee doesn't know something they just yell back and forth instead of pausing a personal conversation, getting up and coming over to help one another. Unsure if it's lack of training, but it is incredibly frustrating and I've officially given up and won't be returning.

Kayla at this location was absolutely beyond helpful. I really appreciate how she paid so much…read moreattention to detail and took a good amount of time to adjust my glasses. It really does mean a lot and I liked how attune to all the little details she was. She checked in with me constantly, made sure that I was truly satisfied, and I definitely had a big smile on my face walking out of here! THANK YOU THANK YOU

Eye exam was great. Customer service was great. Ordered 2 pair of prescription glasses (1…read moresunglasses; the other regular). Got the sunglasses in the mail only to open the package to see that there was no shaded lenses. Also noticed that the frames were different design than what I tried on at the store. The regular glasses are yet to arrive. Hope I don't have to pay to return the wrong glasses! They have a 30-day return/exchange policy. Will see about the regular glasses. I may return both and go elsewhere for the glasses I need. Disappointed

In a word: SUPERB!!…read more Some background: for many years I saw an optometrist in downtown Minneapolis on Marquette Avenue - and an old but wise eye doctor! He used old lenses that he pulled from a case to check vision, but had new equipment to check for eye pressure too - the best of both worlds. More than anything else, he was friendly and genuinely concerned about my vision and me as a patient and I was saddened when he retired. The past several years I've opted for the corporate giants for exams, but this year I decided to look for a real private practice and found one right down the street! I'm adding all of this because I was so surprised by how much Dr Tyler reminded me of that optometrist! Dr. Tyler did a great job with his exam and he spent a chunk of time with me. His effort to answer questions and explain what he found in the exam was way over and above what I've gotten used to the past years - like I said: Superb!! I'd recommend him to anyone that wants a better and more thorough experience, who appreciates quality care, and who enjoys a great "bedside" (chair-side) manner!

From the owner: Seeing 20/20 doesn't necessarily mean your eyes are healthy. Many eye problems can only be detected…read moreduring a thorough eye exam. Our eye doctors use innovative diagnostic equipment to detect even the smallest changes in your vision and eye health. We will evaluate your risk factors for diseases of the eye. It's important to know that diseases of the eye can also be an indicator of general health issues. You do not have to compromise style for functionality. Regardless of your visual requirements, our collection of designer frame eyeglasses and sunglasses will allow you to see great, look great and feel great. We have premium frames to fit every budget. Come in and let Bloomington Eye Center help you express your personal style!

Summary: They acted all nice and like they cared when I came in, but they gave me a bad…read moreprescription and then charged me over 10 times the price they quoted me. I told them specifically I was not going to come in unless my insurance would work. They assured me it would work and said they confirmed it with my insurance. They said my cost would only be $45. Then I came in and they charged me close to $100. Then a month later I got a bill for close to $400. They did not do anything different or additional to justify the price increase, it just somehow magically appeared. Even though I spoke to them twice on the phone, although they lied to me, they basically said it's not their problem. On top of all of that, the prescription they gave me didn't even help. If I could rate it any lower than 1 star I would. I wouldn't trust them.

I highly recommend Swoop Eyecare. Doctors Sieg and Wallerich make a great team and both are very…read moreknowledgeable, and neuro-optometry has greatly improved my vision. The clinic itself is well designed and pleasant, handicap accessible, and very clean. It was very easy to schedule an appointment, and all the staff were kind and helpful.

Dr. Tonner is AMAZING. Staff is welcoming, selection of eyewear is great. Been a patient for 10…read moreyears. Always a good experience.

Been happily going to Dr Steve years based on a friend's recommendation. Jovial and very…read morepersonable My Rx has always been just what I needed, delivery of frames and lenses is very Prompt. Would highly recommend.

These folks are highly skilled professionals. If you have ever had glasses that did not work the…read moreway you expected you owe it to yourself to check them out. They are definitely not the low cost provider, but they do know what they are doing.

Beware, they do not give you your PD number. I had my eyes examined at Southdale Optical in Edina,…read moreMN. Upon speaking with the eye shop connected to them, I said I wanted to keep my silhouette frames and asked what it would cost for high-index, progressives lenses with transitions and blue-light blocking. I was told it would be upward of $700, to which I asked, for "just the lenses?" She responded yes. I'm a senior who cannot afford that so I began looking online. I needed a PD number. I called Southdale Optical to see if I could come in and get it since they already charged my insurance for an exam and didn't put it on my prescription. I was told the doctors at Southdale Optical do not measure for PD, that I would have to go to their optical shop for that. I informed her I couldn't afford to get my glasses at their shop and was ordering online. She then informed me I'd have to pay to have it measured if I chose to buy my glasses online. Research informed me there are only three states that require eye doctors to give a PD measurement, Alaska, Massachusetts and New Mexico. In the future, I will be inquiring about a PD number before I make an appointment. Meanwhile, I guess I will get new frames (that I don't like near as much as my Silhouettes) and high-index, progressive, blu-blocking lenses from Costco, (who unfortunately won't replace lenses in frameless silhoutte frames) for about $250. Lesson learned.

I had an eye exam and bought prescription frames…read more The prescription frame selection I wish was a larger collection and more designers. Did have Betsy Johnson and Kate Spade frames and others. The technician was great! Very authentic and knowledgeable. During my visit with Dr, I felt like he explained everything well and made sure he address any questions or concerns I had. The environment was clean.

I have been a patient of Dr. Keith Taylor for years. Unfortunately, he has left this practice, and…read moreI went to see Dr. Vang. The new technician was very nice; she did a whole bunch of tests, photos, took pressure in my eyes, etc. Then Dr. Vang comes in, and he is also very nice and thorough. He dilates and examined my eyes. After the appointment, I was checking out, when another front desk person (NOBODY at the clinic wears name tags) told me that my balance is $39.62. When I asked him why I am being charged for a "free annual eye exam", he said that "we took a photo of your eyes so you don't have to be dilated". I said that I WAS dilated by 2 sets of eye drops. That person, Brad (I had to ask for his name as he was VERY rude and frustrated, for some reason), throws the papers, goes back to speak with the doctor, and comes back, saying that "he needed to do both photos and dilation". When I asked for a reason for that, he said that he does not know, he will check, and that he is not going "to fight with you". Then he reverses the charges because of their mistake, and, without any apologies, hands the papers back to me. NO EXPLANATIONS, NO APOLOGIES, NO CUSTOMER SERVICE. I would have given this place a 1 star, but because of the rest of the staff that were nice, I am giving a 3/5. I am not going to that place again: Brad, don't be a Brat; even if you have a bad day, do not take it out on patients. Maybe, this job is stressful for him.

I wasn't impressed by the optical provider. Didn't seem to really enjoy her job, not to mention she…read morewas a bit behind for my appointment. I like how they call when your glasses or contacts are ready and no appointment is needed to do that. I do wish they had a larger selection of frames, especially the flexible ones for kids. The staff that sit in the main area seemed nice. I had to return because the prescription didn't seem right and was met with a bit of resistance and misinformation but I think it turned out okay in the end. I think I might try a different place in the future. It is nice that you can bring your own frames though!

Poor customer service and understaffed. Person who performed my eye exam seemed to be short on…read moretime and she didn't really share results of my eye exam (prescription getting better/worse, etc.) I will be going back to the Shoreview clinic, they do a great job!

I had been a loyal Customer at the Edina Store in the Galleria for the past 15 years , purchased…read moremultiple frames , sunglasses and prescription glasses over the years, last weekend I stopped in to have a prescription refilled and the manager on staff that day March 14th indicated I would need a NEW Eye exam before filling my requested prescription, I indicated this is the same one that you have filled before 2 time and I use the glasses for close up computer work etc. He indicated I will not fill the prescription unless you purchase an eye exam. I then asked well just print out the prescription for me, again he replied I cannot and will not do that I asked why , he again stated you need a new Eye exam from us, I explained my main eye Dr. is Mayo clinic and I just need the prescription for refilling the reader glasses, again he indicated NO ( my medical records from previous prescription refills ) I replied been doing business with you for 15 + years , ring up the frames that I had selected and I will NEVER be returning to your store again for anything.. quite a terrible experience on customer loyalty Amazing thing is the Warby Parker store / 2 store away, had 30 + customers in the store and I was the ONLY one in the Invision store , makes sense now as to why the store is empty..... Horrible experience at the store .... Michael

InVision has an impressive selection premium eyeware. Deborah was welcoming, and provided options…read morethat worked for my face and style. I highly recommend InVision.

If you're serious about changing your life and becoming the best version of yourself, then look no…read morefurther! I can't thank Jonathan enough for everything he has shared with me over the last few years. With his help, I've improved my life in so many ways. What I've learned from him has also rubbed off on the people around me, which truly makes me happy!!

Best personal trainer, nutrition expert, and coach around. I feel so lucky to have stumbled across…read moreElev8 Wellness. Over a year ago I started working with Jonathan. Following his advice and guidance, I am in the best physical shape of my life (and I was a collegiate athlete!). We have had to deal with some physical injuries and challenges I have and had. Jonathan is very good at adapting to and helping one overcome these challenges. I would highly recommend Elev8 Wellness to anyone.