I had been told that Rose did a great job of repairing frames others said could not be repaired…read more YUP... and Jeff repaired my favorite and best glasses of all times! It's not that I am so wowed about their fixing the frames, I am wowed by how I was welcomed and treated to by Mick and Jeff. Geeze, I walked in, sat down and next thing I know we're like family! Only thing missing was my kids' picture on the wall. So thanks for the excellence, (5 stars alone for really knowing what they were doing), fun time and you have me for a customer forever.

My wife and I have purchased several pairs of glasses (and hundreds of contact lenses) from Rose…read moreFashion Optical. The products are always excellent and the prices are fair. But what really stands out is the service. These folks are friendly, knowledgeable, and professional. We truly look forward to our visits to Rose. We always leave with a smile on our faces - and with a clear, focused vision on life.

Everything about my experience was great! I was promptly greeted at the door when I walked in! My…read moreappt was scheduled for 4pm, but I got there early.. they sat me right when I got there! Started by talking with an optician about my insurance info and she brought me back to get me started. Went through health hx, etc... Checked my Rx, did the poof of air in the eye (which was way better this time than I remember?), and she gave me the option for dilation drops or the pictures-- I chose the pictures partially because I didn't want to deal with blurry vision for the next few hours, but also I love looking at the pics! She was extremely kind, and comforting through all the tests! Cool to see the back of my eye, with arteries and the fovea, etc! After I had the initial tests completed, I waited for the Dr. He brought me back and was super nice and really good about explaining everything in detail. I love learning so it was great! He explained in detail was astigmatism was, how HTN and diabetes look on the pics (luckily mine looked healthy), and he went through anatomy of the eye, explaining the macula, fovea, optic nerve, etc! We went through the letters, dots, which is sharper, etc per eye and then we proceeded to try in contacts and do the tests again. Once this was complete he walked me out front and I saw another optician who was eager and excited to help me pick out some new frames! She was helping me pick frames that fitted my face and was honest with her opinion on a variety of frames-- SUPER helpful! We also talked about similar interests of working out and strength training, so friendly and relatable! We decided on a pair and they are super bright and colorful! I can't wait to get them! Overall, amazing customer service! That Dr is lucky to have such an awesome staff, who are down to earth and positive! Everyone was sweet, and really good vibes from this place! Recommend 100%!! I also referred my husband who's going in for his eye exam in a couple weeks! Couldn't say enough good things here! Thank you all so much for your awesome work! :)

So I went there to get some services done eye exam/glasses/lenses. They ran my insurance and said…read moreyep everything will be covered. Okay great!! Come back about 3 weeks later to pick up my glasses. Everything all good. Than about a month later I get a bill for 1100 saying my insurance wasn't active at the time but now it is. I went there to talk to the manager to try to come up with a solution. They were extremely unhelpful and borderline rude. They told me either pay now or we're sending it to collections. STAY FAR AWAY FROM HERE!!!

Having worn glasses and contacts for almost my entire life, I've been to a lot of eye clinics…read more.. Look + See is definitely one of the best clinics I've encountered so far. The staff are very friendly and knowledgeable. I feel confident I'm getting the best care for my eyes! I see Dr. VanMeter for my regular eye exams. She takes the time to listen to me and makes sure I'm happy with my prescription. She always manages to dig up some samples for me, despite my not-too-common prescription. The exam rooms are spotless. It's a nice, quiet setting that's perfect for folks who experience appointment anxiety. This past year was my first time ordering glasses from the store, and I'd definitely order again. The staff were extremely helpful with my indecisiveness about the frames. They had great suggestions, and I ended up with a pair I love. I initially had some issues with the fit, and they encouraged me to return as many times as necessary to ensure I was comfortable with them. Their selection of frames are on the expensive side, but they seem to be worth the price. Things to note: There's a parking garage in the same building. You can access it through the alley to the left of the clinic. They have convenient online scheduling. They also offer an online contact ordering system, but it's a little confusing to use. I typically ask staff to order my contacts for me after my appointments.

So happy to have found my new local optometrist. Super easy online scheduling which I love. Very…read morefriendly staff. Super clean and modern office. Great glasses selection! Highly recommend.

I am a satisfied customer for sure! Dr. Oker is very knowledgeable and she genuinely cares about…read moreher patients. Finding contacts and glasses to fit my needs can be tricky and frustrating (shout out to astigmatism haha). Dr. Oker showed great patience and compassion while answering all of my questions and concerns. She is a true professional and so kind. I highly recommend this office. Thank you Dr. Oker and LensCrafters staff!

both my husband and I bought glasses from lens crafters at the Eden Prairie mall the first part of…read more2026. my glasses I got were supposed to be bifocals. First got them they set the whole glasses in all bifocal. Had to take them back to have them fixed. Keep in mind my chart was set up stating that the bottom half of lens's were to be bifocal. This caused me an extra $1,000 even though I took out all the extras for my glasses which included additional amount for a year for me to take them back if I wasn't satisfied. My prescription is wrong and they set them up wrong and it cost me $1,000 more. My husbands prescription is wrong also. We will not being back to Lens Crafters ever again!!!!

I ordered glasses from a frame I tried on in store. Unfortunately the frame I received, which was…read moreordered in another color, did not fit the same. I did not have a chance to try on the ordered frame prior to receiving the finished product. The one I received was slightly bigger which meant it was resting on my cheeks and loose. I went to return the glasses after a half day of wear and was told about their no return policy which I was not made aware of prior to purchase - and was essentially told I was imagining the difference in frame size (at Wayzata location) even when holding them side by side (I was told I was holding them to make them look that way). After the Wayzata location called the manager at Golden Valley I was told I could return them with a 30% restocking fee. These glasses were over $900. So I was to pay $300 for glasses that did not fit the same as the frame I tried on and believed I was ordering. After I made a call to the manager, who was at the Golden Valley location, they did agree to take them back. I also shared that they gaslit my (elderly) mother on how her glasses were fitting a few years ago at the Maple Grove location. I had defended them to my mother as a patient of 20(ish) years but after today they lost a customer. Millimeters matter in eye care/eyewear. The Golden Valley location that I returned them to agreed that even the "same" frames can absolutely have size differences and that can alter fit. Please do better for your patients.

I had a negative experience with this business. I booked in for a super inflamed pinguecula. By the…read moretime I was able to get an appointment the inflammation had gone down. The nurse I had was lovey. Dr. Sheffer however, was super condescending, flippant, and rushed me a lot. She said things like "why were you so stressed out about this??" After I had shown her a photo of the growth that is touching my iris and was bright red for weeks.. I'm 30 years old and don't have the other risk factors associated with this condition. She simultaneously told me that this condition is "so common" but that "only immigrants or people who move here from the equator" have anything to worry about when it comes to this condition worsening. She told me that if the pinguecula flared up again I could just call and send photos and she could prescribe me steroid drops as that's the only thing that can be done about this condition. One and a half months later, it's bad again and I just called and went back and forth with her nurse Tatianna (again very sweet and helpful) only to hear that I'm expected to make another appointment because there's nothing abnormal on my file even though I was diagnosed by Dr. Scheffer with a pinguecula and she saw my photos of how bad it had been. Extremely disappointed and would not recommend this practice.

I took my two children to Dr. Jamison on July 5th for their annual eye exam. We were greeted…read moreimmediately by Dr. Jamison's welcoming smile in a clean and beautifully decorated office. She was very thorough with the exams and explaining the process and results. My children had a slight change in vision, but not enough of a difference to warrant new glasses. She was honest in her assessment and wasn't pushy with purchasing glasses that weren't needed. I really appreciate that. She is a friendly and competent professional who delivers excellent customer service. I highly recommend Dr. Jamison. Update on June 24, 2018: Dr. Jamison and her staff are still providing excellent customer service. I took my two children for another eye exam a few days ago. They were seen almost immediately and Dr. Jamison did suggest glasses for them this time. My teenage son managed to find a pair of glasses right away, but my teenage daughter needed a lot more time. The staff was very patient and helped her find a pair that she absolutely loves. We were even able to pick up her glasses only three days later.

Dr. Jamison and her team go above and beyond! Our family has seen her twice and I won't go anywhere…read moreelse. This year we paid out-of-pocket because they don't use our new insurance. I am a former optician and I would say I'm somewhat picky. The team's customer service is top notch and the variety of quality frames was perfect!

I've been coming to Spectacle Shoppe since I moved to Minneapolis for my optical needs!…read more Parking can be a bit tricky, but there is street parking on most of the blocks near the shop. The interior is clean, warm, and inviting! They have water, tea, cookies, and other treats to enjoy while you wait for your appointment or shop around for new frames. The staff have always been tremendously friendly and helpful. They have quite a large frame selection from well-known and local designers. You're sure to find a diamond in the rough at this spot! Dr. Baars is a wonderful doctor. He is friendly, explains everything, and makes sure you get what you need. It's also never too difficult to get an appointment, which is appreciated. Highly recommend this spot, whether you need an eye exam or some fun new frames!!

Very expensive. I did not feel that the woman who helped me picked frames that enhanced my face…read more The frames are too big and the color does not suit me. I know my clerk had been there for awhile because she had a purse full of her own glasses. I am surprised that it is considered the best in Mpls.

Kevin and Christy were spot-on in helping me pick out a frame that worked for my face, plus they…read morewere charming and kind. I'll be back.

Just got my third set of glasses here, excellent service and they offer the EnChroma color…read moreblindness which for many (70 to 80%l are helpful. This time I got both a fixed fical length set of PC glasses as well as general purpose bifocals.

I came in for an eye appointment and it was quick and easy. The doctor was friendly and had me out…read moreof there in about 10 minutes. I have no complaints and will be back in a few years for another checkup. The issue I had was with the prices of the frames. They were almost double the amount you can get them online. This seems to be the case with every eye doctor I have been with. Every time I get new glasses or lenses I do it online for less.

The staff here has always been great to me. Dr Ludwig is amazing and Kim is an awesome person, she…read morehelps me with which frames that fits me and insurance billing. Thank you, I really appreciate the business here!

This is the eye clinic I go to for eyeglasses & sunglasses for over 10yrs…read more Diana, Kitty, & Michelle are super fantastic & have been here for decades!!! I always get the best service here. Kitty is my Optician usually & super helpful & very knowledgeable! I can always email them with questions & to book appts.

I went into this store and asked if they would please clean my glasses and was told no. Was asked…read moreif I bought my glasses there and I had not. Nonetheless every optical Place I have ever been to has cleaned the lenses at no cost. If I was ever interested in buying a new pair, this would be the last place I would go. They were rude and declined my request. There was not a single customer in the store so what would it have hurt them to clean my glasses?