I've been here three times, and unfortunately, my experience has gotten worse each time. I would…read morestrongly recommend others stay far away. From the moment you walk in, it's clear the staff lacks both competence and basic customer service skills. I came in on 2/11/2026 because my eyes were bothering me and I specifically wanted to speak with a doctor. When I arrived, I was informed that they no longer have an on-site doctor. I was assured that their online doctor would be able to help. After going through the entire eye exam process, the online doctor ultimately told me she couldn't assist me and that I would need to see a doctor in person at another facility. This was incredibly frustrating and a complete waste of time. DO NOT GO and I give it zero stars.

It's always closed every time during business hours. I was there a few years ago as they were lazy…read moreand not a help.

Pearle Vision has been my eyeglass and eye exam provider for about 25 years. The optometrists are…read morefriendly and professional and - because I have a family history of blindness from central vein occlusion - I spring for the retinal photos to ensure my eyes are healthy. There is a huge selection of frames, some reasonably priced but I never end up choosing those; with my champagne frames taste and digital progressive lenses, I rarely get out of there for less than $600. You can easily fare better. I recommend checking price tags! Lol.

if I could, I would give them a zero I was treated very rude by a eyeglass sale person that has…read morered hair. The prices were outrageous. I went to a store across from them and was treated very well and the prices are very good. I will never go back there again to Pearle vision in Eden Prairie.

I took my two children to Dr. Jamison on July 5th for their annual eye exam. We were greeted…read moreimmediately by Dr. Jamison's welcoming smile in a clean and beautifully decorated office. She was very thorough with the exams and explaining the process and results. My children had a slight change in vision, but not enough of a difference to warrant new glasses. She was honest in her assessment and wasn't pushy with purchasing glasses that weren't needed. I really appreciate that. She is a friendly and competent professional who delivers excellent customer service. I highly recommend Dr. Jamison. Update on June 24, 2018: Dr. Jamison and her staff are still providing excellent customer service. I took my two children for another eye exam a few days ago. They were seen almost immediately and Dr. Jamison did suggest glasses for them this time. My teenage son managed to find a pair of glasses right away, but my teenage daughter needed a lot more time. The staff was very patient and helped her find a pair that she absolutely loves. We were even able to pick up her glasses only three days later.

Dr. Jamison and her team go above and beyond! Our family has seen her twice and I won't go anywhere…read moreelse. This year we paid out-of-pocket because they don't use our new insurance. I am a former optician and I would say I'm somewhat picky. The team's customer service is top notch and the variety of quality frames was perfect!

Great selection of frames! The woman who helped me was very nice to talk to. I will be coming back!read more

I was just in Target Optical in Eden Prairie. I wanted to pick up my eyeglasses as I received a…read moremessage they were in. I was so excited that I would have them before the weekend. I checked the website and it said they were open until 8pm. Of course when I got there at 6:30pm the "Target" Optical was closed. Keep in mind they are not open on the weekends per their voicemail but online says they are. I use Target in quotes as it's not really Target at all but a space they lease to an optometrist. I learned this after speaking with three different managers. Now I'm not so young as to accept this level of service as the new normal nor am I so old as to expect them to go to far out of their way, BUT I used to be in customer service and would have at least tried to solve the problem. I'm sure they had the numbers to the employees that work in optical, a simple phone call to see if anyone would be willing to come and get me my glasses would have been appreciated. The glasses were of course already paid for and measured. How about a gift card for my trouble and the misleading website information? Nope. The optical is not part of Target. If Target is not responsible for the customer service in the optical department who's to say they are not responsible in the pharmacy or clinic or Starbucks for that matter? Would you trust these departments servicing your family when you can't even be sure who to contact if something goes wrong? Big box retailers have to understand that besides supply chain issues and lack of qualified staff, there is another reason why everyone is turning to online shopping for everything. Online retailers know how to treat their customers. They understand how important it is to cultivate new customers, keep the business of their loyal customers and avoid negative reviews. Make good choices about where you spend hard earned money. It is harder to earn and easier to lose to those companies with unscrupulous business practices.

In a word: SUPERB!!…read more Some background: for many years I saw an optometrist in downtown Minneapolis on Marquette Avenue - and an old but wise eye doctor! He used old lenses that he pulled from a case to check vision, but had new equipment to check for eye pressure too - the best of both worlds. More than anything else, he was friendly and genuinely concerned about my vision and me as a patient and I was saddened when he retired. The past several years I've opted for the corporate giants for exams, but this year I decided to look for a real private practice and found one right down the street! I'm adding all of this because I was so surprised by how much Dr Tyler reminded me of that optometrist! Dr. Tyler did a great job with his exam and he spent a chunk of time with me. His effort to answer questions and explain what he found in the exam was way over and above what I've gotten used to the past years - like I said: Superb!! I'd recommend him to anyone that wants a better and more thorough experience, who appreciates quality care, and who enjoys a great "bedside" (chair-side) manner!

From the owner: Seeing 20/20 doesn't necessarily mean your eyes are healthy. Many eye problems can only be detected…read moreduring a thorough eye exam. Our eye doctors use innovative diagnostic equipment to detect even the smallest changes in your vision and eye health. We will evaluate your risk factors for diseases of the eye. It's important to know that diseases of the eye can also be an indicator of general health issues. You do not have to compromise style for functionality. Regardless of your visual requirements, our collection of designer frame eyeglasses and sunglasses will allow you to see great, look great and feel great. We have premium frames to fit every budget. Come in and let Bloomington Eye Center help you express your personal style!

Uptown Vision is the best. Years ago, I was part owner of optical stores in South Florida. Thus,…read moreI know the good from the bad. Uptown Vision is honest, corrects any lab errors (which is unbelievably common and the bane of every optical business), and offers better prices than the chain stores. In fact, Uptown Vision's prices beat almost everyone in the Twin Cities. Becca, the manager, is a fashion maven who knows what's in style and what fits your face. I am too particular, especially about tints, and Uptown Vision carefully reviews my color choices and shading percentages. Their frame selection is au courant, and they offer Blackfin, Masunaga, Andy Wolf, Maui Jim, and Dita, amongst others. Their optometrist is empathetic, listens, and thorough, plus Uptown Vision accepts most insurance policies. Trust me, it's the way to go in the Twin Cities.

GREAT place two pare of glasses for600 bucks! Nice sun glasses! Two ladies where nice had glasses…read moreguick!

My initial exam was good and inexpensive however I wanted contact lenses not frames. They required…read morea consultation which would cost another $19.00. I returned a week later and did the 5 minute consultation where they did nothing but ask me my preferences for contact lenses. When I went to pay the lady was highly disorganized and fumbled through several papers then said the cost was $76.00. That was twice the cost of the full exam yet they did nothing but ask me about my preferences. What a rip off. I'll never go back there again.

Friendly staff with compassionate service! I was travelling and needed some help getting some…read morecontacts. And the manager was terrific and helped me out on short notice. Also they have a great selection of frames and they greet you with a smile. Definitely recommend you support them!

Kayla at this location was absolutely beyond helpful. I really appreciate how she paid so much…read moreattention to detail and took a good amount of time to adjust my glasses. It really does mean a lot and I liked how attune to all the little details she was. She checked in with me constantly, made sure that I was truly satisfied, and I definitely had a big smile on my face walking out of here! THANK YOU THANK YOU

Eye exam was great. Customer service was great. Ordered 2 pair of prescription glasses (1…read moresunglasses; the other regular). Got the sunglasses in the mail only to open the package to see that there was no shaded lenses. Also noticed that the frames were different design than what I tried on at the store. The regular glasses are yet to arrive. Hope I don't have to pay to return the wrong glasses! They have a 30-day return/exchange policy. Will see about the regular glasses. I may return both and go elsewhere for the glasses I need. Disappointed

I travel from Montana to get my glasses there. I agree to all the other reviews about fun,…read moreselection of frames for small faces. Service is insanely fabulous. But they are the only people that get my prescription correctly done on the glasses. Cornea transplant correction the the focus measurement is insanely better than any other place I have gone.

This is the only place I go for glasses. I have found it difficult to find a good fit for my face…read moreshape at other stores. I always find something I love at Owl Optical. The owners are understanding and extremely helpful.

I grew up in Minnesota and saw Dr. Viker all throughout my adolescent years. I didn't realize how…read morelucky I was to be put under such great care until I moved to the East Coast, where I have been jumping around to different optometrists, seemingly every year. I can confidently say that Dr. Viker and Dr. Gustafson are the best optometrists I have ever seen. While many optometrists these days spend 15 minutes max with you -- placing value on efficiency and getting as many patients in and out of the door as possible -- both Dr. Viker and Dr. Gustafson put the patient first, taking the time to not only get your prescription right but also get a good understanding of the lifestyle factors that may be affecting your vision. Moreover, I've had preventive tests done at this practice that optometrists at other practices haven't even offered to me (e.g., that dreaded air puff test). Another thing that's great about Drs. Viker and Gustafson is that they love getting to know their patients personally. When I moved to the East Coast in 2011, I started seeing optometrists nearer to where I lived instead of waiting to get my eye exams done while visiting my parents on vacation. However, circumstances were such that I ended up needing to see Dr. Viker again in 2017, when I was home for the holidays. If you can believe it, after 6 long years, Dr. Viker not only personally recognized me but also remembered some of the things I told her back in 2011! What truly puts The Eye Doctors on top, however, is their commitment to customer service. In 2017, I ended up getting a faulty pair of glasses that -- due to a perfect storm of factors -- could not be returned to the lab and redone for me. It was a terrible circumstance in which I was out nearly $100 with prescription glasses that I could not use. However, even though much of the responsibility lay at the hands of the opticians who helped me with my order, Dr. Viker made the decision to reimburse me for the cost of the glasses out of the company budget. Given that the optometrist and optician practices are separate, Dr. Viker totally didn't have to do this, which made the gesture all the more meaningful to me. All in all, if you are living in the Twin Cities area, do yourself a favor and become a patient of Dr. Viker or Dr. Gustafson. You won't regret it.

From the owner: Dr. Viker & Dr. Gustafson provide quality eye care services and vision care products in Eden…read morePrairie; we truly care about the health of your eyes and offer local vision care to all family members. We are conveniently located near you in Eden Prairie, Minnesota, and service, Bloomington, Edina, Hopkins, Minnetonka, and Chanhassen. The Eye Doctors stock Contact lenses, and we offer Eye exams, Emergency Treatment as well as the Management of Ocular Diseases. The local Eden Prairie Optometrist near you offers you and your family top-quality eye care delivered with unsurpassed customer service. The Eye Doctors accepts a number of Insurance plans to help cover the cost depending on your individual needs. Visit our optometrists inside the Walmart Vision Center in Eden Prairie, MN for eye exams, Contact lenses & Dry Eye Treatment. Call (952) 955-4427