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    Schmitz Exxon Service

    Schmitz Exxon Service

    (114 reviews)

    Started using this place roughly a year or two ago when a neighborhood gas station/repair shop was…read moresold. At first I was thrilled as the service manager was nice enough and I enjoyed going there. -This past weekend it changed dramatically and NOPE will never go back. Backstory- called roughly 2 weeks ago because my car needed some items done. We agreed that because the parking lot is small, I'd swing the car over to have them look at it so they could order the parts Saturday- stopped in and someone I've never seen before essentially refused to look at my broken mirror. Saying "well I can tell you now you need a new mirror" ironic considering he hadn't step foot from behind the counter. As he was "too busy" LUCKILY A SHOP WASNT "TOO BUSY"- walked out of there vowing to never go back and called another shop in Falls Church. The gentleman said "bring it on by. Happy to look at it" went to that shop and the nice guy not only looked at it but showed me the parts online to order (spoiler I don't need a new mirror) so I could save money from buying through a dealer. He then went as far as to remove the hanging pieces so they wouldn't damage the paint In conclusion- Schmitz managed to lose out on a broken mirror (purchase and replacement) fixing the cable for the gas tank, oil change, emissions and state inspection, and a car wash all because the guy "was too busy" I suggest finding other places that value customers

    Came here to get my safety inspection done, was in and out and under 20 minutes all the gentleman…read morebehind the counter were very helpful. As a woman sometimes it can be intimidating walking into mechanical shops. Everyone was very helpful and informative. Thank you so much.

    Exxon - servicestations - Updated May 2026

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