They are a rip Off , I bought the same thing for 5$ cheaper…read moresomewhere else customer Service, blah blah blah not very warm. Seems like they just wanna get you in and out.

It's not the lowest price gas station, but in Fair Lakes it probably is. This is also convenient to…read morethe Shopping Center. I've filled up quite a few times here. There's almost always a pump at the ready. It's easy to move my behemoth truck here too. If you need air or vacuums, they are available. Props to the friendly employees. They are really kind here. You'll find a good variety of snacks and drinks. I like that this station is very clean. Also it is well illuminated at night. If you're in this part of town it works.

The pay pad on the counter says Apple Pay. I also used my Apple Pay to buy gas. So why is it that…read morewhen I use the pay pad the cashier says we don't take Apple Pay. Then proceeds to argue with me over the fact that it says Apple Pay right on the screen.

I left my cell phone on the counter and thought it was gone forever! Nope! The kind gentleman at…read morethe counter saved the day! He even took the time to send a text to the last person on my messages and call my parents. What a sweetheart! Actually, everyone who works here seems very nice. I always get gas here because the price is usually good and it is on my way to everywhere. The service station kinda sucks, though. I really can't recommend that part of this place. The mechanic that works there has failed me every time on everything! He said that something that should be there was totally missing, but when I took it to Viking, they were able to find it just fine. Weird experience with this guy and he seriously lacks a sense of humor. I would love to come here for service because of its proximity, but I would rather drive out of my way than voluntarily come to this place for service.

Poor customer service. After I filled up gas, there is no receipt printed out from the pump. I need…read morea receipt for car wash code. So I went in gas station to get a receipt. Old gentleman was totally ignoring me like I was not there. He was restocking cigarettes in front of me and ignored me about 5 minutes. To get his attention, I said excuse me sir and explained why I was there. Without saying anything, he printed out a receipt and handed it to me . Even though I thanked to him, at same time he yelled at me " now what" ? I cannot believe his hostile behavior towards customer.

RUDE RUDE RUDE!! Never in my life how the employee is getting frustrated with a customer. Trying to…read moreexplain what I need and they yell at me?!! Disgusting behavior.

Came here because the location closer to me is currently under renovation. I came around 4pm on a…read moreTuesday. Its definitely an updated station and betting this is what the chantilly location will look like. They have 4 bays per lane and there's even a sensor that shows if any bays are open!

The gas prices here are the lowest and cant complain the extra % added to the costco card. They…read morehave premium gas too for those with high end cars.

Ricardo did an excellent job on the new gearshift bushings for my wife's VW Beetle. Thank you,…read moreRicardo!!

Our warranty company recommended this location as an in-network service center, and I'm glad they…read moredid! The service advisor was so pleasant and informative. He took the time to explain everything thoroughly and in detail, and even though I'm not a "car person," I left feeling confident and fully understanding what was going on. They finished to work on our car rather quickly and she is running smoothly again. 100% would recommend!

It took them only an hour to get my tires rotated, oil changed, and a full inspection. Katie is a…read moregreat manager that cares about what she does. She'll tell you the things that your car could use but I really didn't feel like she wasn't trying to get a dollar out of me. Definitely took care of my car well. Great price. Great service.

I recently went to Chantilly Shell for what should have been a simple service -- replacing one…read moretire, installing new wiper blades, and removing a wheel lock. I ended up paying nearly $300, which is outrageous for the work done. Here's why I'm disappointed: They charged $127.50 for one tire -- way above average market price. The wiper blades cost over $50, even though you can buy quality ones for half that. On top of that, they added fees like "hazardous materials" and "shop supplies", which felt like a way to inflate the bill. No transparency upfront -- I wasn't warned about the high cost or extra fees until the invoice was printed. I expected fair, honest service -- not dealership-level pricing at a gas station shop. I won't be coming back, and I suggest others get quotes elsewhere first. Services Auto windshield repair, Tires, Auto tire replacement

Let's face facts... gas prices are out of control!!!…read more This station is usually a few pennies higher than down the road in Chantilly, but it's here... not down the road in Chantilly! Car wash is OK, once again. Not what you would get fish the road in Chantilly, but it's what you get here. They are closing at night recently. Not sure why, just be aware and fill your tank before the lights turn off around 11pm. I do miss having mechanics here. But times have changed! Just like this was an Arco... things change!

Seems there are new people in there. The new inspection guy gave a laundry list of unnecessary…read moreitems to pass, and I believe he broke my fog lamp. They are now just after money. I used to love this place, but I will never take my vehicle there again. What a shame. If I could do negative stats, I would.

First time here and it's because I found the prices on gas buddy. There is lots of construction…read moreoutside but that's not their fault. Its also one way turn to leave which is annoying. For whatever reason there are only 4 pumps. The machines seem pretty new which was helpful. And if you sign up as a member, you get cents off for fill up.

Excellent service and great prices! They gave me unbeatable price for changing my alternator.read more

This gas station is absolute garbage. They have the most expensive gas in the area, for absolutely…read moreno reason. The main reason I have visited is to get air in my tires. The air machine looks like it's from the 70s and NEVER works (I've tried twice and lost about $4). You go down the street to the exxon who has gas for a $1 cheaper AND a working air machine.

I am stunned at how bad their customer service is !!!! I just called them to confirm they had…read morenon-ethanol gas in .... It rang at least a dozen times . When someone finally picked up there was silence until I said "hello?" The woman responded with a "hello" and I confirmed I had dialed Sunoco. Once that happened, I inquired about their (advertised) NO ETHANOL gas. They're almost an hour away, so I wanted to confirm they had it before making the trek to get ( we've had no luck finding it locally ). She responded by saying they didn't have it ... I then tried asking if she had a suggestion on where to find it; her response was to hang up on me I realize it's a beautiful Saturday afternoon and she probably doesn't really want to be working. As they say "it is what it is". In my opinion, if she chose to make the best of it, and to be pleasant to customers it would make the day faster (IMO) By making a decision to be so abrupt on the phone, she alienated me as a customer and inspired me leave to this review I always forget to leave reviews, but in this instance I am making an exception in hopes that the business sees this, and is able to remedy the situation. As my Grandfather used to say "you can't fix something if you don't know it's broken" First impressions are IMPORTANT & typically not forgotten, so I'm not certain I will become a customer, but I'm hoping this will be looked at by management as a tool to make some much needed "repairs" ... so more potential long-term customers aren't lost