5/5! *This is a…read morereview purely based off a speedometer calibration service* The Service: I went here after a friend recommended Advanced Automotive for when it came to speedometer calibrations. Gave them a call and was able to come right in and get the service done. The calibration didn't last too long and before I knew it, I got the calibration paperwork i-hand and notarized. The Staff: The staff were friendly. On the phone, I explained what I needed and they gave me a quote and it was true to their word. After my calibration, they gave me the paperwork and I paid what was discussed over the phone. Everyone was nice and straight when it came down to the service and pricing. Overall, a very good experience with Advanced Automotive in regards to a speedometer calibration. Prices are fair and work is good. Highly recommend.

Needed to get an inspection and emissions done quick. I got lucky and was in and out in less than…read more30 min. I didn't want to go back to the DMV the next day. This is why I go to them. It has always been a honest experience. Allen

I really wanted to have a good experience with Universally Modified…read more I appreciate They are a family run and worked business of brothers and Ryan's wife. But they will not properly torque fasteners. There had been a metallic rattling since the first time I had them install the front sway bar. I drove it that way for six months or so. They always said the reason for the metallic rattling was because of the BMR components I had them install not having the rubber bushings. Then when me and another guy put my 2022 Mach 1 up on a lift and started looking it over and working on it we were disappointed to find Universally Modified destroyed my front sway bar end links due to not torquing down fasteners and using zero thread locker! I asked them multiple times to use the proper thread locker on all the fasteners. So after fixing the sway bar properly, the car is silent now! Um multiple times have not torque down or at least used a thread locker to keep fasteners from totally backing off. Universally Modified also did not tell me about an exhaust leak we found. I have put a lot of thought for weeks into thinking about/processing the information to make sure I am doing the right thing. They also couldn't get my wheel weights to stay on my wheels. But the plus for them is they did suggest a good place to go and have my Wheels properly Road force balanced. Each time something was not done right I tried to be calm and decent about it when I communicated with them. when I told Universally Modified about each issue, they did not apologize and didn't say what can I do to make it right, didn't say it would not happen in the future, nothing. I feel unsafe using Universally Modified due to them, causing my car to lose control on the street or on the track, and kill or enter others and myself! They will not answer or return my phone calls I tried calling multiple times to communicate with universally Modified in order to speak with them and get their side/viewpoint before I posted this.

I brought my 1969 Mustang Mach 1 to UNIVERSALLY MODIFIED in Sterling Virginia. I own several…read moreclassic vehicles; my previous mechanic no longer lives in the area. So I decided to give UNIVERSALLY MODIFIED a chance to service my vehicle and other(s) moving forward if this experience works out. It wasn't long to find that this shop is extremely overrated and overpriced and THEY CAN'T PROVIDE WHAT WAS PROMISSED! My issue on my 1969 Mustang was the vibration and hesitation on acceleration, I was estimated by Troy initially for $4952.62 of recommended services! I was shocked to see them write this estimate, and to SUM it all up, they wanted to put bigger holly carbs, new starter, and tune up the car. Put in mind that it's a pristine 1969 Mustang Mach 1 which is up for sale for $90K, by no means this car needed anything like this kind of service, I explained how we replaced the Harmonic Balancer and that that didn't change vibration and I left the old Balancer in the car for them to see. After we agreed on the services above, I was promised this vibration and hesitation was going to be eliminated. Upon pick up, the Mustang Road like garbage! I immediately contact Troy explain my concerns, after paying him $3486.23. Troy responded by saying "owe yea we put the old Harmonic Balancer back in the car and vibration a lot less now? He also after my distressed concerns, he actually said that the car "might need a new engine because if that the vibration can be something internal" I was outraged to hear any of this after the FACT! "This was NOT told to me prior pick up or paying for this outrageous invoice. I expected him to warrant his repairs and to correct his mistakes. So I left the vehicle with Troy again for the second time on 5/11/2022 at UNIVERSALLY MODIFIED in Sterling, Troy sent me message afterwards to tell me - HIS WORDS! Hey Sean this is Troy, We actually found the issue. After inspecting the flex plate (trans removal wasn't required), we found that the flex plate and harmonic balancer were actually the 28oz imbalance. Since they were indeed matched, we proceeded with removing the oil pan to look at the crankshaft and discovered that the crankshaft was indeed internally balance and shouldn't have those parts on them. We were able to remove the counter balance on the flex plate and we swapped the balancer with an internally balanced unit and the vibration is gone!!! I also have more great news on the engine internals that are definitely going to boost the price/salability! It's a fully forged bottom end, Ford Performance SVO Block and Hydraulic Roller Cam. That's some big money in the Small block ford world. The engine is probably around 15-18k new" - HIS WORDS! Nothing ever mentioned at one time that he was planning on charging you another $1654.10 to replace the Harmonic Balance AGAIN! $1200 of that was labor! It's a external part on the outside of the engine where pulleys are located! This was the final insult for me, He charged $38 for another oil filter, $20-$30 of gaskets for FORD MUSTANG?? Seriously!?? I pay $12 for PORSCHE high end oil filters, how does FORD cost more?? My conclusion is that this shop LOVES to Surcharge ever nickel and dime that they can from there clients! COMPLETE SCAMMERS! Thank you for reading this you have been warned to STAY FAR AWAY FROM UNIVERSALLY MODIFIED in Sterling VA.

Absolutely the BEST towing service in Arlington. Fast, professional and courteous! Ask for ALI, he…read moregives good towing!!!!

I had the best experience with this towing company and driver. Mr. Rory Byars was experienced,…read moreknowledgeable, respectful, and went above and beyond. He made my nightmare of my car problem easier to deal with. I highly recommend this man and his company.

Very bad quality control. Do not recommend. We hired TireRack to come out 3 weeks ago to replace…read moreall 4 tires after getting a flat. We had to wait a week for the appointment, and when they came to install the tires the technician noticed that one was defective so he was only able to replace 3 of them and had to make another appointment for a week later. Two weeks after they replaced the 4th tire, there is now a huge bubble in one of the new tires and my car is not safe to drive. These are high quality Continental tires and we paid a hefty sum. I called tire rack to give them a chance to make things right, but they said they would need me to send photos of the tire with the rim removed. I lack the tools or knowledge to do this, so it sounds like I'm out of luck.

Tire Rack installed new tires and two of the 4 have had slow leaks for a year. They came back and…read more"fixed" them but they still leak. Now they are saying the "30 day" period has expired despite communication for a year. Very poor customer service - I never should have expected this could be as good as an actual shop. Never again.

Dear Horton's, I…read morewant to tell you a short story about how your company took care of me. (First, let me say the car I bought from Sheehy Ford, brand new in 2014, has had multiple mechanical issues since I bought it. Biggest waste of money ever in my life). Well, I was on my way to work Friday on I-66 Eastbound just passing the 234 business on-ramp when my engine light came on and my engine revved up like it was stuck in a low gear. I pulled over and called Geico for Roadside Assistance. (Wonderful and caring customer service but that's for another review)! I recieved a call from Brian who works at your Horton's Wrecker Service less than 5 min after my call with Geico. Brian says he is right down the street and he's coming. He showed up about 5 min later. Maybe 10 min total I was on the side of the road. Mybe a hair less. Not bad at all. Brian pulled in and hooked up my car to the tow. I climbed in the cab. Man, it was clean in there... and smelled nice. Not what I expected honestly. Brian jumped in and we took off down 66, car in tow. He took me all the way to the Centreville exit of course so we could head back to Warrenton. We talked the whole way to Sheehy Ford. Brian is a good person and very polite. We had the best conversations and he smiled and laughed along with me. I cannot believe, but am very thankful for the very quick, reliable service and personal kindness I recieved on this very stressful morning. My day could have continued to slide downhill but your team seemed to be working miracles for me! Thank you so much Horton's and Brian specifically. I really appreciate your help! Jodie

Due to reoccurring issues with our car battery I've had to get a jump from Horton's several times…read morein the last year or so via our geico roadside assistance. The technicians who have come out have always been incredibly kind and helpful (one even recognized me from a previous jump and gave me references for a different shop to try). The customer service rep who answers the phone on the other hand is incredibly rude, as other reviews mention. I understand that they probably don't deal with the kindest customers since people are rarely in a good mood when they're calling for a towing service, but if they can't be kind to customers they shouldn't be on the phones.

Great customer service, and a wonderful job fixing damage on my car. I recommend going and taking…read moreyour car there for any repairs. There can be a long wait times, depending on the damage of the vehicle.

Everything went well. The driver was very nice and professional. The driver showed up on time and…read moregot my vehicle to the correct location.

One of the worst towing experiences. The tow driver demanded to pull the damaged material away…read morefrom the vehicle so that he could drive the car onto the truck rather than pull his truck behind the car and drive it straight onto the lift. I asked him not to do that. He proceeded to leave and drive off. never seen anything like this. Avoid this.

On Wednesday, 7/23/2025, one of your drivers was delivering a car to a neighbor's garage. Instead…read moreof easily depositing the car in the road, your driver decided to try and deposit it directly into the gravel driveway. In order to do so, your driver decided it would be okay to drive on my lawn. When the driver was out of the cabin and at the tail of the towing truck, moving the car off of the ramp, the truck actually moved forward more into the yard. Upon leaving, he drove even further onto my property, cutting the wheels to try and navigate his way out. When confronted by my wife, he said he didn't leave any tracks on the lawn. I beg to differ. We work hard to maintain our property and keep it looking nice. For your driver to unilaterally decide it was okay to do this is absolutely unacceptable. I am not yet fully aware of what actions I have at my disposal here, but I wanted to start by letting you know about this incident and to check with you to see if this is an accurate representation of your company's standards and practices. --- That message was sent to Blair's Towing after I called the company about the incident. They said they would respond to an email sent to info@blairstowing.com. The message was sent to them over a month ago and we have not heard back. It's safe to say that this company doesn't care about people or their property. Avoid using them. There's plenty of other towing companies out there.

They fucking suck. Get competent people to work for your company. Showed up told them I needed a…read moreflat bed. Guy said couldn't put on because axle is broken thats the reason why i requested flatbed. Just pulled off and left...smdh​​​

Driver was provided the entirety of any pertinent info, including the year make and model of the…read morevehicle, pick up and drop off locations, etc, still called and asked photos of the truck and the distance he will need to travel. Was late by over an hour and after arriving at pick up, decided he doesnt want to do it. I wouldn't trust him to babysit a plant, much less tow vehicles. This place obviously has zero competence requirements when they hire drivers.

Tons of gas pumps = no waiting. Clean store with a little…read morebit of everything. The two people behind the counter were friendly,fast, and welcoming.

The bathroom is terrible. They had no soap toilet paper and it looks really dirty. The floors…read moreeven in the store are dirty.