"Accidentally" fueled my pump with an extra $10 dollars $30 bucks instead of $20 dollars.read more

Gas here is good value. Significantly cheaper than any nearby gas station. I have been going here…read morefor inexpensive gas for a while, and while the lines are long, someone who makes not much money like myself really appreciates the extra dollar or two you save every time you fill up here. However, over the past week I have had a series of issues, alongside extremely poor customer service. I purchased a car wash alongside my gas a few days ago. It was late at night (~10:30pm). It was $8.50. The receipt in the machine did not print, so I could not get my code to use the wash. So, I parked my car, went up to the kiosk, and there was no one there. Waited, I kid you not, like 3 minutes for the guy to come to the front (there was a buzzer, I made sure to hit it when I needed service.). Finally, he printed the receipt for me. With the code on it! But my troubles were in fact far from over. I pulled up to the wash, started entering my code, and the machine said "OUT OF SERVICE, CONTACT MANAGER" on display. Darn. You'd think the guy printing my receipt would tell me that, but things slip peoples minds constantly, so whatever. So I go back to the kiosk. This time I don't have to wait for the guy. He is actually walking out the back. I stop him, tell him that the wash didn't work, and he said something about it missing a part. Okay. I asked for a refund. He said no. What? It's late. I don't have time for this. He told me the code was good for 2 weeks, and I could come back at any point. Okay. Fine. This place isn't far. I'll live. Fast forward a few days and I stop to get my long awaited car wash. Lo and behold, The wash is cheap and bad. It did not use any soap. There are still water marks and pollen stains all over my vehicle! It was no better than just letting my car sit in the rain. Well, crap. So I assume that there's an issue with their car wash, and that I didn't get duped because I like to give people the benefit of the doubt. So, on my way home, I gave them a call. The guy on the other end says there's nothing he can do. No refund, no credit toward another wash, doesn't even want to look at the car and see if something genuinely went wrong. Hangs up on me. How foolish of me! I expected soap, in my car wash. I might still buy gas here. But if I find a place that offers similar prices and has even mediocre customer service, I will start going there in a heartbeat.

Dear Reviewers, I am…read morewriting to share my experience as a customer at 5701 Burke Centre Parkway, Burke, VA 22015. On Saturday, I visited their shop for service, and they told me they were installing a new battery. I was charged $310. However, when I reached home, the battery stopped working immediately. I called the shop several times, but no one answered. On Sunday, I attempted to go in person, but again I could not reach anyone. On Monday at around 11:00 a.m., I went back to the shop to request a replacement or a refund. The person who introduced himself as the manager spoke to me very rudely. He told me they would not refund the $310 and would only charge me $70, without explaining why. I told him that their service was not honest, as the battery they installed did not work at all, and this situation caused me to miss my classes and work. Instead of helping, he shouted at me and made discriminatory comments, telling me that "you are a girl" and "you are from another country" and that I "cannot do anything" and should "go to court if you have money." His words and behavior made me feel extremely uncomfortable, disrespected, and discriminated against. I am sharing this because no customer--especially women or people from other countries--should be treated this way. I hope this review helps protect other customers from experiencing discrimination or dishonest service. Sincerely,

Not recommended, not honest, ask for estimated in writing before any service. Don't waste your time…read morelook for some place else.

Been here a few times to fill up because they accept my gas rewards offered by my local grocery…read morestore. the last couple of times I've stopped to fill up, the machine times itself out when adjusting the price for my fuel rewards. then it cancels the transaction completely. when I try to fill up again, it says I've used up my points and charges me full price. The gentleman at the counter says there's nothing he can do. it's not right .

Total Piece of trash! DO NOT GET A CAR WASH HERE EVER!! Robin is a dumb ass who will not fix her…read moreshit. the car wash does not even clean your vehicle to the fullest, It breaks your windshield wipers off and they do nothing to help you or reimburse you at all.

Parkway Shell provided a fast, successful VA Emissions test for my older model truck with Courteous…read moreservice. Would definitely come back!

Scam business beware - I went to them for an inspection and made the mistake of telling them I…read moreneeded this because someone was waiting to buy my car. They gave me a rejected sticker because they said one of my tires had too much wear, yet they couldn't show me evidence of this. I had just taken the car to Costco 7 weeks ago to have the tires inspected (because that's where I purchased them) - they said they were fine and they are in the tire business! I argued and said that there was tones of tread and showed him, and he said "yes in some places but in this one spot I think it's too low." then he encouraged me to get one cheap tire to replace it - of course I did not. I went to the person who was buying the car and he looked at the tire and said it looked fine too and bought the car. Total scam.

Pretty basic gas station. They have gas. They have sweet and salty snacks. They have bathrooms. And…read moreTVs. On the pumps. With lots of ads and a little bitta news and weather. Also an air hose and vacuum for a buck. Save your buck - KC has free air across the street.

Best place to get repairs in Burke. They are honest here. That alone is refreshing. Bad mechanics…read morehave really hurt the industry. Here it is the opposite. They will prove it to you, and to their credit are responsible. Their mechanics are great folks, who can translate, if that makes sense. All of the staff here are friendly. They take the extra time, and all have been polite. Professionalism is here. That alone is a major factor, when you compare where do you want your car repaired. I find their pricing reasonable. That also is a bonus, and if you're in the area, this will work out for you.

KC and his great mechanics have been exceedingly helpful to the Car Ministry in repairing vehicles…read moreprior to presentation to deserving low income families.

Still recommend this guy for inspections over 12 years and 5 cars later. You're not gonna get the…read morerunaround and it's all pretty efficient. When I go on my own, the guy still treats me the same as when I go with my husband, so ladies be not afraid. Go in the AM and make an outting of it and go to the Swiss Bakery while you wait. He's happy for you to return a while later. Just walk into the bay where he's working and he'll let you settle up and take your keys.

Fast easy inspection. I've been coming here for all my vehicle inspections. Always helpful and…read morequick. Their hours changed so just be sure to check. Also, arrive at least 2 hours before closing for inspection.

This place is horrible! I've been doing my inspection and emission checks here for years, but today…read morewas my last day. I'm completely disappointed. Yesterday, I went to get the inspection and emission for my new car. Last night, I looked at the paperwork and noticed that they had put the wrong miles on it. Today, I went back to the location and spoke to the inspector, 16680 Syed, Zahid. He checked the car, but then he started acting like it was my fault. He started yelling at me for no reason. I was just there to fix the problem, not to be yelled at for someone else's mistake,

Absolute SCAM! Just…read morepurchased $70 of $5 scratch off lottery tickets from this gas station. Of which 3 tickets of $30 winners. Then went back to claim winnings. The same clerk I just a couple days earlier, tells me these tickets are Invalid. Continues to tell me it's not his fault, of the computer doesn't approve, the tickets are invalid. Total Scam, do not support this place. Will be sure to tell everyone I know, never to come to this gas station!

I've been going to Cardinal Plaza Shell for several years now, and they've consistently delivered…read morethe best service I've ever experienced at an auto shop. Whether it's something simple like a state inspection or more custom work on my various vehicles, they always take great care of me. One of my favorite things is their text message updates--it makes the whole process so much easier and keeps me in the loop without having to call and check in. What really sets them apart, though, is the personal touch. Every time I walk in, they greet me with a "Hi" or "Good morning"--by name. It genuinely feels like my service center, not just some random place I take my cars. That kind of consistency and friendliness is rare these days. Highly recommend them for anyone looking for honest, reliable, and personable auto service.

10/31/2025: DISHONEST RIP-OFF BUSINESS…read more My wife brought here car in for a simple annual inspection. They failed the vehicle for a cracked tail light lense (see attached photo) which was very minor and has passed for years. There was no water or dirt inside the tail light, all the lights functioned perfectly but most importantly there WAS no holes on the plastic lense until we brought it there; at which time magically a new hole appeared when there never was one. They told my wife the "entire rear assembly on the car needed to be replaced". Of course she shares this information with me after the asshat who works at Cardinal Plaza Shell Station told her it would COST $847.67 to replace it (see attached photo of the estimate). The part from a DEALERSHIP is $300.00. You mean to tell me it costs $547.67 in labor to replace a tail light which consists of four screws and a few light connections?! AVOID this "generational family run establishment" and take your vehicle somewhere that has integrity, doesn't try to take advantage of people especially women.

Garbage car wash left soap on my car after. Complained to the attendant who gave me another car…read morewash that left soap on my car again and refused to provide a carwash that worked. I had to buy another carwash to get the soap off my car. This place is a scam.

Good deals for the area. There aren't a lot of gas stations here. If playing the low fuel light…read moregame, at least get a few gallons if in this part of the county. They have 87, 89, and 91 octane. For a gas station must say it's quite clean and attractive. Located off the parkway, it is in a good spot. Well illuminated, nice sight lines for safety of patrons. They don't fix cars here, but there's a small convenience store inside. Nice employees, and get that energy drink. If in area come on in, or by all means take a break from driving. Best to be safe.