Excellent job! Gentleman returned my call from a Yelp service request and evaluated my vehicle tire…read moreneeds and kept me informed throughout the payment process. Thought I was just going to buy 1 tire ending up buying more.

I needed a jump start for my car but figured there was a chance I needed a new battery, so I looked…read moreon Yelp and this service came recommended (just under 5 stars, 27 reviews at the time). I called and asked about pricing. The cost (whether jump start or battery) was reasonable. Mr. Ayala said he'd pick up the battery on the way just in case - having gotten the information I had on hand for my make and model, and my equipment preference if it came to that. He also said that I wouldn't be charged for the battery if it wasn't needed - regardless of him making this outlay. As promised, he showed up about 45 minutes after our call - this is with him driving up to Baltimore. When he arrived, Mr. Ayala looked at the battery, said it was 2 years old, no corrosion - relatively young for the equipment. That it probably would be just a jump start (I had left the car sitting for too long). He then promptly walked me through the steps to jump it, while attaching the cords to the outlets. The car started. Then he had me turn it off without the cords attached to check that it still started, which it did. The service was $85. Perfectly reasonable. Convenient and timely, as well, and I found him to be pleasant and knowledgeable.

I have been using Hoffmaster's Auto Care for well over a decade to maintain our vehicles, and my…read moreexperience with this excellent firm has been entirely positive. The work is consistently done well and quickly, and at rates that I know are fair and modest. The staff are professional and easy to work with, and always courteous and cooperative. I really cannot say enough good about Hoffmaster's. They are a reliable, skillful, honest gem.

Local shop very accommodating when I needed a brake job and full 80,000 mile check. Even drove me…read morehome so I didn't have to wait there. Now it's running like a top

I used this company to change a tire in my driveway. The entire process went smoothly and Bryan…read morewas a pleasure to work with. I would use them again.

Amazing communication! Luckily he had an opening the next evening and we were able to scheduled the…read moretime. Very honest and I was happy with the experience.

Tom and team love VWs and are really knowledgeable about them. After a pricey repair at a…read moredealership that didn't solve my problem, they carefully evaluated my 2017 Golf, found a damaged CV joint and fixed it at a reasonable price. They made useful recommendations on regular maintenance and got me out the door in a timely way. Thank you!

My first impression was positive and really felt like I found a shop that I can rely on in the…read morefuture. I went in for an oil change at the end of February with my personal oil and Tom was very nice and helped me out with no issues. Here we are at the beginning of may and in the middle of nowhere I get the "low oil level" light. I open the hood and I notice that I have a leak coming from under the oil filter ( I suspect overtightening of the filter ). I know that there is some oil left in my trunk from my previous visit and find out that my oil was sealed and never touched. So what did they use in my car ? I call the service center to explain my frustration and Tom tells me "Congratulations". Congratulations for me getting free oil from them and what do you want me to do about it attitude. VERY UNPROFESSIONAL. I never asked for your oil, I certainly never asked for your oil additives either ( even though I was charged for it ) and was never asked if it's ok with me to have it added in my engine. My fault for not checking everything as soon as I left. I was fooled by the positive reviews. I know human errors happen all the time. But you cannot tell your customer who is stranded on the edge of the road "Congratulations". Even though there is no coincidence my oil started leaking after our visit, I will not step foot in your place ever again. There is a plethora of mobile mechanics and shops ready to take my money. Don't forget that you represent a business and need to be courteous to your patrons. If you act like I called your house at 3AM to complain about my problems, you may close shop sooner than you think.

My wife and I are seventy seven years old. We have "seen it all". RAC is by far the BEST…read moreautomotive facility we have ever used to service our cars, both high end and mid level vehicles. Jeff and Marcus are honest, professional and knowledgable about a wide range of automotive matters. When we take a car to RAC to be serviced, we know the work will be completed properly to maintain the car in top condition. We have never had to take a car back for a re-do Each visit, RAC does a full inspection of the vehicle and tells us what work is necessary and what issues need to be monitored for future consideration, They never recommend work which is not necessary at the time the vehicle is brought in for service. And although not required, the staff loves my wifes "goodie" package as extra compensation for a job well done!

I had a minor issue with my car the other day. I went to a local repair shop that recently did work…read moreon my car. I wanted someone to take a look at it and honestly, it was a quick fix, no more than 4 minutes. BUT they said I'd have to make an appointment. I was honestly disappointed by the response. So, I called Rockville Auto Clinic and were so flexible with time. I was able to head over there that day. Rockville Auto Clinic was able to take a look and fix the issue in minutes! It was a very easy fix and they did it for no cost. I really appreciated their helpfulness. That just made my day. There were so friendly and kind. I will definitely use them again.

Laughably incompetent. They messed up the alignment worse than it was originally. Steering wheel…read morewas crooked, measurements were in the red on their own sheet. Mistakes happen, so I came back and asked to redo the alignment, showed them their own sheet and said the wheel was crooked after the alignment. They said (1) they don't do rear alignments on Toyotas (???), (2) the car has unspecified issues that don't allow it to be aligned, (3) they would need additional payment to do the steering wheel correction. When I pressed them on what the issues were, they refused to commit to anything. Nothing was written down. Truly baffling that these people are running a real shop. I asked to talk to the alignment tech and they said he can't speak English. So how can he understand anything? Is he just guessing? I'm willing to bet they don't have anyone trained and that they're just winging it on each alignment. I talked to Rose and Arbor (blond ponytail man). They kept pushing for more money, and they said I already got an alignment so I shouldn't be greedy. Very rude while I spoke very politely. I went to Midas down the street and they fixed it. No issues with the car were identified, perfect alignment, 45 minutes. The before measurements (after Firestone's alignment) were way off. Extremely unprofessional. Go here if you want your car to go 4 different directions while driving straight!

Avoid this place at all costs. DO NOT TRUST THESE PEOPLE. One of those places that would deserve…read morezero stars. AAA towed me here after my car broke down. I needed it repaired quickly and it took over a week, which I can forgive, but what I cannot get past is that they did not do the repairs they charged me for. They claimed they replaced several items including heating hoses and the thermostat housing, but not long after I started having problems with the system again. I was able to take it to my longtime mechanic for that (out of state, otherwise I would have gone there in the first place), and they found the components had not been replaced at all. Nearly $1000 worth of "repairs," and largely wasted. (Not to mention the additional several thousands' worth they tried to upsell me on, but luckily I wasn't that stupid.) Awful business. I'd sue if only I'd been a bit better about record-keeping. Whatever you do, do not make the same mistake i did - take your car anywhere else rather than dealing with these crooks.

Gas pump overflowed, and the service attendant seemed like he didn't care. No apology. When asked…read morehe had nothing to clean up the big mess of gasoline all over. No water. No paper towel towels. Eventually, he gave out two paper towels for a big mess. Never going back.

IThey are very rude at this station. I would give them 0 stars if i could. I will never buy gas or…read morego there for any reason again