For years my family trusted this shop, but they did work that was wrong, over charged us and…read morecompleted work irrelevant to the issue on the car.

Horribly rude staff. I have never experienced such awful customer service. I would avoid going…read morehere. I paid at the pump for a car wash which took 20 cents off per gallon and discovered that the pump doesn't work properly. I went inside to see if I could move to another pump and have my discount applied. The staff member replied that this was "not his fault" and refused to apply the discount. I was confused more than anything and when I questioned him, he told me that the answer was "no" and that it was "only 20 cents". Even if there was a rule that he could not shift my discount to another pump, the way he went about this was very disrespectful. He was terse from the very start and his coworker just watched it happen.

The station is crowed during peak hours so I try to avoid it then. When I did go there the young…read moreattendant tried to do traffic control but the customers were rude and yelling at her. She was helpful when I asked for help handling the pump and getting my transaction started.

Pros: Prices for BJ and non-BJ members are fantastic, especially for being in Columbia…read more Cons: Staff member working on 10/24/2023 at 2pm. The thing to note is that this place has rules. No matter whether the pump is on the left or right side, all lanes are one-way. This being my first time, I didnt know that. My gas tank is on the driver side. The pumps sided for my car were full, but the pumps for the other side were empty. Logically, I decided to go with the other pumps by backing my car in. I was able to easily place my card, select my grade and begin payment. I pumped my gas, placed it on the automatic lever and got back in the car. After several minutes I realized that my tank had not stopped pumping from the automatic lever. I got out the car to see that the pump had stopped at $1.95. The screen said that the cashier canceled my transaction. I walk to the cashier window and she just stared at me. So I started the conversation sharing what happened. I asked her if she canceled the transaction. With a nasty attitude she said she did. I asked her why and she said it was because all lanes are one way. She said I needed to turn the car around. I told her it would have made more sense to have let me finish playing gas so that when I left I would be out of the way. But nope, the probability of incident and accident increased. At this time, the lines of cars to get gas were going out of the parking lot. Because I am facing "backwards" I then had to navigate through cars and pedestrians. Because I did not fill up on gas, I had to get back in line. Unfortunately, I was below "E" or I would have left.

If you buy gas at this station be careful! If the filling hose bumps the premium gas button before…read moreyou press the economy gas button then you will end up filling your car with premium gas (which currently costs a dollar more per gallon than the economy gas)! The attendant was aware of this problem and suggested to me that that was what had happened. He said there was nothing he could do even though he was the manager. They should probably fix their pumps so that you can change your selection after accidentally bumping the wrong button with the hose. The buttons are very sensitive, and you can't change your selection unless you cancel the transaction and start over. I wonder if this is why the 89 octane cost a full dollar more than the 87 octane (the wholesale price of 89 octane vs. 87 octane is only 20 cents)? It seems like a bit of a scam to me. They got an extra $17 out of me because of this! It wouldn't take too many of these "mistakes" to increase their bottom line nicely.

They sell gas. My rental car needs gas. We came to an agreement and I drove away ready for…read moreadventure.

Great auto repair. Had work done several times and the technician Josh has been great to work with…read more Fast repair times and great at communicating. Very happy with the service.

Snakes...do not use your card here...they have scams for days! Pump will say see cashier so they…read morecan manually charge your card whatever price they want.

Highest price gas in the area.read more

I usually fuel at this Exxon due to being between work and home. They keep their price competitive…read morewith the Shell across the street and another off brand station close by. The fuel bays are well lit at night as I do a walk around of my new vehicle to look for any new scars or marks, while pumping gas. They have several window washing areas, complete with a window wash fluid, a squeegee and paper towels. While pumping gas recently, I watched as a guy at an adjacent pump proceed to pull the front of his pants down and piss on the gas pump while he filled his girlfriend's tank with $3.00 of gas! The area is full of trashy people, so If you are traveling through, it's safe to stop here as Howard County police are usually patrolling, but lock your car door once you get out.

Staff at the convenience store are always really nice!…read more Prices at the pump generally tend to be low, even compared to the Shell or the Hess across the street. It's never too busy and always a good place to go to fill up quickly.

Restrooms out of order. The Out Of Order sign appears to be very old. The gentleman said they have…read moreno restrooms available.

Rip Off Gas Our US!…read more I'm at a loss why people pay so much more than the norm at places like this. You'd think they have a free dinner gift card with every fill up.

I do occasionally hit convenience-store food counters. Well, I have finally cracked the Royal Farm…read morefried-chicken code! After a 6am run to the airport, (Oct 2025), I was in the mood for fried chicken, of all things. On the way home, I searched for who's open, and this Royal Farm said they opened at 5am! I've had some RoFo chicken disappointments before, but a tip of the hat to Daym, who has mentioned this technique: For the freshest fast-food, go to a place as soon as possible after opening time! I got there around 6:30am, and surprise, they actually had chicken freshly made at that hour! I got just one fried chicken thigh. It was hot and crispy, and the chicken was tender and juicy and flavorful, right up there with the well-known drive-through places. Now I know why folks love their RoFo chicken. Come when they've made a fresh batch! For me, it's now on my "breakfast" list :-)

Convenient for a quick trip. On my way in to work today I needed to stop at a ATM. Royal Farm has…read moresurcharge free ATMs and my bank doesn't charge any fees if I use them so I decided to come to this location. While I was there I picked up and coffee as well. Since I am a RoFo rewards member my coffee was only 1.99 would have been 2.49 at regular price. They have one of those machines that brews the coffee fresh each time. Nice to know it hasn't been sitting all day. Store wasn't busy this morning. They didn't have any cashiers but they have two self service registers. Prices are what you would expect for any convenience store. I have been here on other occasions to grab a beverage or snack. Overall not a bad place so I will return.

First time using the app for a made-to-order breakfast wrap. Easy to use and pay. Wasn't really…read moreready when promised, but a few mins late, no big deal. I'd do it again

Extremely clean, well maintained, and well organized gas station convenience store!…read more I ordered the 2-piece spicy chicken with potato wedges and it was surprisingly fresh, hot, seasoned, and finger-lickin' good for gas station chicken!

I've had some really awful experiences with mechanics since I moved to the area 18 months ago…read more I've tried Dobbin Auto Repair, an Exxon in Columbia, AAA in Laurel, and two dealerships -- all of which were the worst experiences I've ever had with mechanics. River Hill Sunoco got my car running better than it has in over a year, and I finally feel safe on the road again. They treated me with respect and patiently listened to the list of issues I was experiencing. They quickly diagnosed the issue, fully explained it to me, and completed the repair within a couple of hours. I can't say enough about how great my experience was!

In spite of the pecuniary wealth of Clarksville, the area is generally destitute when it comes to…read moreautomotive knowledge. The River Hill Sunoco preys on this ignorance. Late one night, my girlfriend got a flat tire. As I have done dozens, if not hundreds, of times in my life, I removed the old wheel/tire and put on the spare using nothing more than a scissors jack and lug wrench. As I replaced the lug nuts, I threaded them and tightened by hand before using the lug wrench for one last fastening. As it turned out, there was a hole in the sidewall of the old tire, so Sunoco ordered a new tire that was expected to arrive in a few days. In order for us to commute to Baltimore on the spare, "John" the technician tightened up the lug nuts. "John" did so with an air impact wrench (also known as an air hammer, pneumatic impact wrench, etc). A few days later, we took the car back for Sunoco to install the new tire. This time, the Sunoco technician had difficulty removing one of the lug nuts, and one of the studs snapped. After replacing the tire, Sunoco capped the broken stud and offered to replace it at a cost of approximately $100. Through an apparent miscommunication, Sunoco never ordered the new stud, so we took the car elsewhere for repair. At the other garage, my mechanic had to use a breaker bar to remove two of the lug nuts because Sunoco had over-tightened them (see attached photo showing metal shavings from the other over-tightened lug nuts next to the broken stud). Due to the numerous damaged studs, we replaced the entire wheel hub assembly. Naturally, this cost more and caused major inconvenience as the car could not be driven for several days. An objective analysis of the facts leads inescapably to the conclusion that Sunoco over-tightened the lug nuts, causing the catastrophic failure (breaking) of one stud and the effective destruction of two others. When the first stud snapped, Sunoco did not mention any issue with any of the other lugs or studs. The vehicle was entirely within the control of Sunoco, and it was Sunoco that once again tightened the lugs after they replaced the tire. The thing speaks for itself: only Sunoco could have caused the damage to the second and third studs, and the circumstances strongly suggest Sunoco's fault for the first. Through its manager, Adam, Sunoco has enumerated several excuses to absolve itself. First, Sunoco alleged that I "cross-threaded" the lug nuts when I put on the spare. I reiterate that I hand-tightened the lug nuts, and this excuse does not account for the destruction of the second and third studs, which happened after Sunoco replaced the tire. When confronted with the issue of the additional lug nuts' destruction, Sunoco then blamed me for not making the lug nuts tight enough after the tire change and alleged the wheel was "like a loose tooth" when it arrived at Sunoco (which, of course, undercuts its "cross-threaded" theory). Admittedly, I did not have a torque wrench, but to think the lug nuts had come loose on the short drive to Sunoco strains credulity. If it were true, why then did Sunoco not note damage to the other studs at that point? Oddly, Adam denied knowledge of any technician named "John" employed at Sunoco, though he admitted a technician with a similar sounding name does work there (other social media posts about the River Hill Sunoco, e.g. Anglie's List, mention an employee named "John."). Just so there is no confusion, "John" is the technician who has family in the south of France, though I'm sure Adam knew exactly who I was referencing.