After I specifically requested no tire shine assuming they'd botch the shine job and guess what…read morethey still put the tire shine on left my car sitting for an hour while I shopped then drove home to find my car looked worse then when I took it through the wash black spots everywhere that required a wet rag to get off so if you don't wanna detail your own car find a different shop

Very disappointed at cashier!!! I usually take my car and cashier Ms. Dee is very sweet and…read moreprofessional, she has great customer service, but last week she wasn't there and the little girl that was there was very clueless, she lacked basic customer service skills and appeared confused about her role, which caused unnecessary delays and frustration. Please hire staff who are properly trained and capable of providing basic customer service!!!

My partner and I had an amazing experience working with Jaimi here when we purchased a 2019 Toyota…read moreRAV-4. I felt very comfortable thur out the whole process. From the moment we stepped in we were greeted with wonderful customer service. Our questions and concerns were addressed with the upmost attention to detail. Jaimi was amazing and had our requests met above anything else. She made our interaction like we were good friends hanging out. We were completely comfortable and didn't feel pressured into buying if we were not totally on board. First Texas Honda you got a great atmosphere filled with great people, we will definitely be showing up in the future should we need to buy a car again, Thank you!

We just financed a car from Texas Honda and we are paying way too much in APR from the bank that…read moreloaned us money, not the issue, we needed a car ASAP and have to suck it up because of the credit score. The issue lies with the complete lack of communication and things they said they'd do and did not. We were supposed to pick up the car on Tuesday when they said it would be ready. They communicated through text and on paper that the issue with TPMS light would be fixed, and the ac would be fixed as well as regular maintenance, as well as a detail of the car, oil change ect would be done by Tuesday. They did not communicate with us that it would in fact not be read, we reached out to them they said nope tomorrow, never heard back the next day so we reached out they said nope tomorrow for sure. All times we had to be the ones to call and text which I understand they are busy people but we just spent money and we expect things to be ready when they said they'll be or at least be communicated with and not left in the dark. Before we picked up the car we also tried to reach out and get a copy of the financial documents because we wanted to arrange our schedules and get everything squared away with payments, they said they'd contact the finance department about sending us the info, they never did. When we reached out the day a few hours into the day to see if they were able to get ahold of the department on sending us the information they told us the person in charge of our documents left early for the day. Again left in the dark about that. When we showed for the car we were able to see the documents but when asked if we could get a copy of everything they said they had already made copies and just handed us some flash drive we have no way of looking at. When we finally got the car the issue with the TPMS light was not fixed they said they got the wrong part so we can come back....To call them or text them Saturday morning to see if the part had arrived, so we did they said nope try again Monday. So we tried again Monday (Today) Person in charge of letting us know if the part had arrived or not basically said I'm actually out until NEXT Saturday so try again then..... or just show up and ask the maintenance guy in charge. We did not want to make the drive for no reason if the part hadn't arrived or he wasn't there. So we called, many times, were transferred many times. No one ever answered, weird because there's always at least 10 people just chatting in the front. Showed up and the guy there (different sales person) has no idea any of this was happening ,our sales person never let anyone know anything before dipping for a week. The AC was also never fixed, Sunday afternoon when we were running errands air would blow but it wouldn't get cold. We were sitting there sweating. The AC repair was written into their "WE OWE YOU" form stating our AC would be good and fixed at pick up. It's not fixed. Probably a leak or something from a line. So desperate for them to fix the issue we want to have our mechanic fix it and just bill Honda because when we Brought that up to them and they're saying they don't have anything on file about our AC. This whole dealership is unprofessional and sold us a car that needed repairs. We did not agree to buy "AS-IS" we were told those issues would be fixed and I've got texts that prove it. We will both be submitting complaint about everything so far from this dealership to the Texas Department of Motor Vehicles as well as the Better Business Bureau.

I called two other towing companies because I needed help getting towed out of a parking garage and…read morethey both said no but one of them advised me to call A-Tex towing company. I'm glad I did. They sent someone to get me out of the garage in less than 30 mins. Was thoroughly pleased with the skill of the driver he had no issues getting my car out. Highly recommend these guys for a pinch

yessica is very very rude. and the big kid they have running their errands is even more rude…read more people that have to deal w yall are already having a hard enough time. if you cannot smile and wave, what are you doing here? if i could leave 0 stars i would gladly. they are worse than the dmv. 10/10 do not recommend.

Matt was able to come to me directly and got the job done at a comparably affordable price and was…read moredone surprisingly quick. Was quoted at least a couple weeks of waiting without a car if I would have had the same thing done at the dealership 10/10

I wanted to give a good review but after finding out I was charged $75 for coolant when I just got…read morea low coolant warning tells me they overcharge and add fees for things they didn't even add to the car. Also found out price of parts were double the price so recommend buying your own parts. Check your invoice before paying to see what charges were made. Other than that, repair was done without problems. I just want some honesty, when you charge $75 for coolant, then don't have the car have low coolant warning show a week later. Thought of arguing but wasn't worth my time.

Unfortunate experience. Work was performed paint was not color sanded or buffed. After a month or…read moreso a large portion of the dent returned. Communicated with them for a couple months promised to come repair it. Never happened I got the work redone and asked for a refund. After getting the run around for about her several months where I agreed to work with them as work was slow. They went dark. Update 10/4/24 they saw the review and immediately called me. He cussed me out for being unreasonable and refused to accept responsibility. Called me a piece of $hit and hung up. Things what I get for trying to work with them.

I commend this wonderful service business for their professionalism,…read moreprompt and friendly manner. Highly recommend you look into their service...you will not be disappointed in the craftsmanship and fairness of the service. Thank you very much for working with us Roman!

I'm so glad we used Harper's towing service today. We got the pleasure of having John come out and…read morerescue the day. He was so cool and professional. I can tell he has been doing this awhile. He knew exactly how to maneuver the car to get it out of a parking garage. He was helpful all the way to drop off at the service area of the dealership. I will definitely call him again in the future should I have another issue. He really saved the day!!

I didn't want to be towed, but I had fuel injector issues at 110,000 miles and had to pull off on…read morethe side of the road. I remembered seeing Harper's around town and thinking that their tow trucks looked cleaner than others'. Because of that, I called and had them tow my ride. I forgot the guy's name but he was very professional and competent and friendly, and my vehicle was best taken care of from that spot to the dealership. I know because I hitched a ride and had lovely conversation en route to the dealership. I shopped for top quality not price but I felt it was fair enough.

This company restored our faith in humanity during an impossible situation with our moving company…read more The owner, Hit, and his crew went out of their way to help us at absolutely zero benefit to themselves. We were not their customers, but when they found our precious belongings abandoned on the side of the highway with the moving truck they were there to tow, Hit tracked us down and did everything in his power to make it right. He and the crew spent 18 hours picking up every piece, things that anyone else would have thrown in the dumpster or left to rot (the moving company had done just that). Because of this selfless effort on their part, my husband and I were reunited with heirlooms from our grandparents, important papers, memories, things that would have broken our hearts to lose permanently. "Thank you" will never be enough for these guys. Everyone should turn to this company for their towing/roadside needs, because you can feel confident that they will treat you with compassion and respect as a customer and a human being. This level of integrity and honesty is hard to come by, but such a blessing when you find it.

From our initial phone call - to the tow, Statewide really handled a less common transport for us…read morein Austin. He quoted a price and that is what we paid. We had a non-emergency transport (not a breakdown or accident or lock out) so we had some flexibility with date and time. Hiten was calm, knowledgeable and professional from start to finish. Needing a tow, transport or service is stressful enough without getting overcharged or treated poorly! Statewide sure took the stress out of the service we needed (we needed a piece of construction equipment relocated) - and I certainly will call them again for ANY towing needs I have - business AND personal! Towing companies don't always get love from their customers - but I saw Statewide's 5 stars reviews and suspected they are doing something right ! 5 shooting stars! Thrilled we found Hiten at Statewide on Yelp!

Locked my keys in the car + low on gas wasn't going to make it to the gas station so he happily…read morebrought me enough to make it to the gas station. I highly recommend him. It took him less than 30 seconds to open the door. I would pay $100 for his services again if I had to.

My tire blew out in the middle of the highway and I don't have roadside assistance included in my…read moreinsurance. Jacob came in a timely manner to help with my car trouble. He was kind enough to make sure I was okay and got my car up and going in no time! Very polite and professional. Will be recommending to anyone I know.

I seem to always wait til the last minute to get the registration sticker. I arrived at 8A and the…read moreline was quite short but it went fast. I drove around for a minute due to the last time I was there, they were at a different spot in the shopping center. I was told that they moved 2 years ago, so that shows that I haven't been there for some time. They do change a $3 fee for using your card, so that is something to keep in mind. It didn't bother me, since I actually don't carry cash. I misplaced the green paper that is normally mailed to you, and you don't need it b/c they put up your information with your license.

Very professional and precise. The ladies working here know their game and will get you in and out…read morequickly. Have used them three times and am always glad I do.