probobly the worst car wash I have ever been to. The car was scratched my whole truck and left…read moreblack spots all over it. When talked to managers they were awful and rude. terrible place to go

After I specifically requested no tire shine assuming they'd botch the shine job and guess what…read morethey still put the tire shine on left my car sitting for an hour while I shopped then drove home to find my car looked worse then when I took it through the wash black spots everywhere that required a wet rag to get off so if you don't wanna detail your own car find a different shop

Came in stressed, looking for a vehicle quick at a good rate. David helped me find the right car…read morequick, got me an amazing deal on my trade in, & an amazing price on the car I wanted. Carlos was amazing as well, got me an amazing rate and payment, exactly what I needed. 10/10 service. If you're looking to buy a car, go to David Villanueva! Came in stressed and anxious, left feeling relieved and super happy. Thank you guys!

I used to have a lot of trust in First Texas Honda, but my most recent service experience was very…read moredisappointing. My 2018 Honda Accord was diagnosed with a failed turbocharger, and service advisor Aidan Carlson told me that even with my warranty coverage, I would still owe nearly $800 out of pocket. What concerned me was that he began discussing potential out-of-pocket costs before the warranty company had fully reviewed the claim and repeatedly stated that the warranty would only cover the turbo repair. When I contacted the warranty company directly, I learned that additional charges had not been properly itemized and that labor costs exceeded what the warranty company was willing to pay. After I asked Aidan to provide more detailed information to the warranty company, the claim was re-evaluated and approved. Miraculously, my estimated out-of-pocket cost dropped from nearly $800 to $0. The most frustrating part was feeling like I had to do my own research and advocate for myself to get an accurate answer. Had I simply accepted what I was originally told, I likely would have paid hundreds of dollars unnecessarily. Whether this was poor communication, lack of attention to detail, or something else, it left me questioning the transparency of the process. I appreciate that the repair was ultimately covered, but this experience significantly damaged my trust in First Texas Honda's service department.

Absolutely terrible customer service. The woman who answered the phone was unprofessional and…read moredismissive from the start. It's just bad business. Even more frustrating was that the officer who stopped to "help" him and the tow truck driver acted like they were doing my son a favor by calling and providing a tow truck for him instead of allowing him to call one himself. He wasn't in a wreck, truck just wouldn't start. He asked what it cost and was told "if you have insurance then you don't have to worry about it". Then, after presenting it as "help," they hit him with contracted rotation pricing, charging over $300 just to hook up his pickup and move it into the parking lot next door. I understand rotation pricing in an emergency or urgent situation, but this was completely taking advantage of a young kid. The entire experience with them was unprofessional and disappointing from start to finish. I would not recommend doing business with this company.

Nothing but terrible service! I called to get my truck back and the lady who answered had no…read moremanners or respect, very unprofessional. Avoid this place if you can.

I contacted Matt regarding replacing an engine mount on my car. I am very pleased with the service…read moreand price he provided. I would 100% use his services again.

My starter on my car went out and was a stressful situation with 2 kids and multiple sports…read morepractices starting up. Matt got back to me right away when I reached out and was able to work me into his schedule the very next day. I initially had gotten a quote from a national chain auto shop, but it was extremely expensive plus they wanted to charge me additional money to run a full diagnosis. Matt saved me money and time. He showed up when he said he would, diagnosed the problem accurately right away, and got me back on the road. He also had awesome communication both on the phone and via text. I'll be going back to Matt for sure in the future if I ever need mechanic services. Thanks again Matt!

Appears to be closed or at least info here is out of date. I tried reaching them through text and…read morecall and was told "wrong number." It's a shame as the work wa excellent and you can't beat having them come to the house!

No show.. no communication after appointment set. Previous post appears to be correct that is…read moreclosed.

Harper's was one of the few bright spots in an otherwise bad day for us. My wife was involved in an…read moreunfortunate auto collision that rendered her car undriveable. However, our experience with Harper helped us get through it. They were very quick to the scene. They towed our car from a busy Austin roadway to our residential neighborhood and on to our driveway. (All this through very narrow streets without damaging any cars parked on street.) Our tower (Ballard) was very skilled in getting our car on and off the truck and very courteous throughout. I will most definitely keep the Harper's business card he gave me and use them in the future if I need a tow. I highly, highly, highly recommend Harper's Towing Service.

Top notch service every single time, they always treat my vehicle as if it's the only job on the…read moreitinerary. Been a customer of theirs for about a decade, and can't foresee that changing anytime soon.

This company restored our faith in humanity during an impossible situation with our moving company…read more The owner, Hit, and his crew went out of their way to help us at absolutely zero benefit to themselves. We were not their customers, but when they found our precious belongings abandoned on the side of the highway with the moving truck they were there to tow, Hit tracked us down and did everything in his power to make it right. He and the crew spent 18 hours picking up every piece, things that anyone else would have thrown in the dumpster or left to rot (the moving company had done just that). Because of this selfless effort on their part, my husband and I were reunited with heirlooms from our grandparents, important papers, memories, things that would have broken our hearts to lose permanently. "Thank you" will never be enough for these guys. Everyone should turn to this company for their towing/roadside needs, because you can feel confident that they will treat you with compassion and respect as a customer and a human being. This level of integrity and honesty is hard to come by, but such a blessing when you find it.

From our initial phone call - to the tow, Statewide really handled a less common transport for us…read morein Austin. He quoted a price and that is what we paid. We had a non-emergency transport (not a breakdown or accident or lock out) so we had some flexibility with date and time. Hiten was calm, knowledgeable and professional from start to finish. Needing a tow, transport or service is stressful enough without getting overcharged or treated poorly! Statewide sure took the stress out of the service we needed (we needed a piece of construction equipment relocated) - and I certainly will call them again for ANY towing needs I have - business AND personal! Towing companies don't always get love from their customers - but I saw Statewide's 5 stars reviews and suspected they are doing something right ! 5 shooting stars! Thrilled we found Hiten at Statewide on Yelp!

Jacob was very helpful. Quick service and great communication helped during a stressful situation.read more

My tire blew out in the middle of the highway and I don't have roadside assistance included in my…read moreinsurance. Jacob came in a timely manner to help with my car trouble. He was kind enough to make sure I was okay and got my car up and going in no time! Very polite and professional. Will be recommending to anyone I know.

I seem to always wait til the last minute to get the registration sticker. I arrived at 8A and the…read moreline was quite short but it went fast. I drove around for a minute due to the last time I was there, they were at a different spot in the shopping center. I was told that they moved 2 years ago, so that shows that I haven't been there for some time. They do change a $3 fee for using your card, so that is something to keep in mind. It didn't bother me, since I actually don't carry cash. I misplaced the green paper that is normally mailed to you, and you don't need it b/c they put up your information with your license.

Very professional and precise. The ladies working here know their game and will get you in and out…read morequickly. Have used them three times and am always glad I do.