It's been over to two years I still haven't had a refund for the price adjustment on my wheels that they did not have In stock still...I don't even live in AZ or else I'd take them to small claims court for them telling me specifically in emails when they shipped my new wheels the price would reflect in the affirm app shame on me for even using affirm! Also it turns out through dealing with these guys at the time of my order you can see in the pictures Cosmis didn't even make those wheels anymore I had to email them directly and they lied about contacting Cosmis to have some shipped to them which took another 1-2 weeks of me following up one lie after another until I finally just said forget it and ordered the ones stated in the email smh . read more

Extreme Wheels - Tires Near Me - Gilbert, Arizona

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Another one bites the RIPPED OFF dust. That would be me!!! Ordered 4 tires off their website which stated in stock and was charged immediately. No follow up email so I called and was told they are not in stock. I cancelled my order but the refund never came. Filed dispute with my bank and I was denied because Extreme spoofed my email showing that I had sent them a message--4 tires received all with no delivery info or tracking info. I am on my way to Gilbert from NM to file a small claims action and then to the Police Dept. as this was blatant fraud deceiving the credit card dispute investigation. My sincere hope is to have Extreme prosecuted for fraudulent practices with the AZ Attorney General. Read the reviews--this has been happening over and over. Where is the accountability to have these thieves arrested and out of business. read more

BEWARE/ CRIMINALS/ THIEVES. Ordered 2 tires in May to match 2 existing tires. processed order and was charged immediately. Few days later called to get a status update and was told the manufacturer had stopped making the tires and that I would need to chose another tire. I did not want to chose another tire and asked for a refund. I have now been working since May to get a refund from these scammers. They claim refunds are handled by email with a third party whom they have nothing to do with. However I have been emailing since May with no response. When you call for updates you get zero help (this place never has more than 1 person on the office)/ the worst customer service I have ever received. After attempting unsuccessfully to obtain a refund I filed a claim with my credit card to get the charges reversed, if you can believe it Extreme Wheels falsely claimed they delivered the tires. I NEVER RECEIVED ANY TIRES FROM EXTREME WHEELS. I recently called and got lucky to speak to someone other than the usual brain dead customer service rep and spoke with the owner Billy Vaughn, Billy was helpful and claimed he would look into my order and try to help but now he's also become unresponsive. Billy according to his employees is never in the office and can't be reached in anyway unless you call the main line and he happens answer (no ability to leave message voicemail and written message) wtf what kinda business is this? Regardless these guys are scammers and cons DO NOT ORDER WHEELS FROM THIS COMPANY. read more

They are crooks. They stole my money. I placed an order for a wheel in July 2023 and it's now September 30, 2024. I have been calling them endlessly and getting the run around every time. They claim my order does not show on their records as it's been over a year. They claim their refund department doesn't have a number they can be reached at and only communicate via emails. I have been told that several emails have been sent out to them, but I never hear from anyone. I cannot even claim fraud on my credit card as the purchase was done over a year ago. I have been scammed by this company. How does one sleep at night being this despicable? read more

Read reviews on Better Business Bureau. This business is NOT BBB Accredited and you'll see why. SCAMMERS. Supposed to ship 2 tires and instead sent two little plastic pieces. They said they shipped tires and refuse to refund. Do not trust these thieves. You'll see this is a common thing on the BBB site. Stay far far away! read more

Brought some wheels here to have the faces remachined, lips polished and clear-coated. They set the expectation that it would take a week. Three weeks later, after multiple phone call check-ins since dropping off my wheels, I physically went back in and the man who went to find my wheels never came back. Someone else intervened and promised to call me with an update. Two more weeks of me calling them for an update and being placed on hold indefinitely - to the point where the phone system times out and hangs up. We go back in and are told that the wheels have been completed but they didn't have any contact information for us to let us know. What the actual heck??? Anyway, based on the other reviews I guess we are fortunate that we got our wheels back at all. Unfortunately the quality of the work is not at all what we would have expected. The wheels were returned without all of the bolts. There are scratches that were clearly clear-coated over. And there are small bubbles and runs in the clearcoat itself. Certainly not going to risk leaving anything of mine with them again. read more

DO NOT ORDER FROM THEM!!!! Thieves. I paid $1772 for tires they never delivered and they refuse to credit my credit card back. Now I have a lengthy chargeback with my bank. Awful customer service and thieves. It has been 30 days read more

This company is dishonest and thieves. I ordered a set of wheels online using Affrim Got confirmation email of order in seconds. First 2 days went by and i never received a email about shipment. So i called and was advised the rims i ordered werent in stock. Ok thats fine, but you couldnt contact me to tell me. So i informed them to cancel my order, The sales rep Shaun tried to advise me to just apply what i had paid to another set, and i didnt want any other rims so i wanted it cancelled. 5 more days go by and no refund and no cancel confirmation email or anything. So i call them back and get the run around and put on hold for 30mins at a time just to get hung up on. I kept calling back, and i asked to speak to a manager (who never comes to the phone) and kept getting hung up on. Then i guess Shaun finally got tired of me calling and states " there is nothing we can do for you, you will get refunded when you get refunded". Finally I called Affirm and put in a claim. After a long drawn out process (which is why this company gives you the run around when using Affirm) and Affirm doing their research, they refunded me. Then like a month later the manager has the nerve to contact me to try and regain my business, lol smh. Will never order from here again and will advise everyone i know. Hope this company gets caught doing bad and dishonest business practices. Reported them to BBB. read more

Extreme Wheels - Tires Near Me - Gilbert, Arizona

READ THE REVIEWS BEFORE YOU BUY!! SCAMMERS!!! They sold me tires that they don't have in stock, and clearly won't be getting back in stock. They claimed the tires were special order, which nowhere on the website does it say that, then charged me a processing fee after I asked for a refund for my purchase since they can't get the tires. I spoke to Billy who said hes a general manager, and he'd give me the difference of the processing fee. I've called back at least 10 times and everytime I call the associates always claim he's busy or not available. These guys are NO GOOD!!! PLEASE SHOP ELSEWHERE! read more

This place is a joke, I ordered two tires after a month of not getting them or even a confirmation of payment or delivery date. I asked for a refund I went on for three weeks with "levi Steven's from sale" trying to get them he said he has no control over getting me my money back he claimed he didn't have a boss and that I was pretty much screwed on my money. Levi was rude and very unprofessional and big lack of help I absolutely do not recommend this company unless you like throwing money away! read more

STAY AWAY! Don't believe me? Check their consistent and recent complaints and F rating with the BBB. I got my wheels powder coated here and they are completely ruined. They would not do anything about it either. I posted a video on my TikTok and instagram that went viral and the staff requested to fight me. Now they are pretending they did not do my wheels to try to deflect! They powder coated over chrome, over heated the chrome and it's bubbling and flaking as well as they powder coated the mating surface of the wheel, dead giveaway they have no clue what they are doing. Dont take my word for it though. Just realize a company doesn't get this many bad reviews and an F with the BBb by accident. Also they have fake reviews on Google to try to prop up their score. read more

Extreme Wheels - Here's the staff trying to get me to fight them. But apparently they didn't do my wheels. - Tires Near Me - Gilbert, Arizona

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Ordered tires june of 2025. Nothing on their website states special order nor not in stock nor back ordered. Called and emailed several times with no given ETA. Was told they have the same tire in stock but it's a different sku # now and if I want them it's going to be an extra $2xx.xx Or they can cancel my order. I chose to cancel since they no longer make the exact tire I purchased for the extract price I already paid. They refunded me but charged me a cancellation fee of over $200. Why am I being charged a cancellation fee for tires they can no longer get. I have disputed the charge with my credit card company. Place is a SCAM read more

Save your money, this company will screw you over any chance they get, customer service sucks. All they care about is money and if anything is wrong with what you ordered they blame it on the customer and you will be out the money. In my opinion find a more trustworthy and reliable shop read more

!!!BUYER BEWARE!!! We went to the store itself and worked with the owner his wife and two employees behind the desk two weeks ago today. We paid for the rims mounting and balancing and we were requesting additional work. Billy Vaughn (owner) told us the rims were local and he would have them the next day Saturday July 12, 2025. He also said he could not mount them that day but would call me Monday to set up the date. No call Monday 7-14-25, I called them spoke to Erain he said he would call me back because the rims were not there. No call back. Tuesday 7-15-25 I called them again requesting information I got "let me check the tracking & call you back" zero call back phone record to prove it. 7-16-25 my husband went there in person and was told the rims were in California and being shipped. (NOT LOCAL) He requested a refund. He was told that there would be a 30% restocking fee which WAS NEVER mentioned to us nor is it on the receipt. We received $1198.00 and paid $2140.00, that included mount & balance of $160.00 (how do you charge restocking for mounting & balance?) The bottom line is the rims were not local, they were in CA and they were still not there on Wednesday when my husband went there. (how do you charge restocking on something that was never received at the shop??? Supposedly LOCAL) This company has terrible reviews on the BBB, Google and many calls to the Gilbert PD. by customers with the similar complaints BUYER BEWARE !!!! Go to JAX Motor Sports in Mesa, AZ for all your business they are THE BEST! PS. The bank shows the charge as A Quality Tire LLC read more

These people are crooks!!!!!! Dont ever do businees with this company they are thieves. They stole money from me and i never got any product they said it was delivered to my house which was not even my address. I am taking legal action read more

worst place to order from very bad customer service call to return wheels and tires that I purchased and ask them before they send it if it will fit my vehicle and the guy that answered the phone said it will even said he send lug-nuts with it.... Waited for 3 weeks no lug nuts to then try and put rims on my car and it doesn't fit. Now they charging a 30percent restocking fee that I was never aware about and I have to pay to ship it which defeats the purpose of sending it back for a different size if I'm basically paying for rims doing all of this.... Then the guy that answers wants to talk about childish but keep hanging up the phone when I call back to get all the info to return my tires and rims!!!! Please dont purchase from here!!!! read more

These people are criminals. I ordered 2 tires and they are on backorder, but if i cancel my order i will be charged 30%. I tried to talk to them about it but all they say is that i can choose a different tire that won't match or i can pay the 30%. Salesperson on the phone says there is no way at all to avoid this 30% fee even though they don't have the tires to sell me. I have to let them hold my money until either the manufacturer ships my tires, or lose 30% of it. So i guess they are just holding some of my money until they decide to give up. I contacted the better business bureau about it, maybe they can help. read more

Let's talk about the worst customer service fails you have ever experienced and add in a bit of poor money management in the age of computer accounting systems, and you have Extreme Wheels. Online, they appear to offer any wheel you might ever need, including some hard to find ones. Now let's talk about the financial hanky-panky. I ordered and paid in full for a wheel to replace a bent rim on my car. I tried multiple times in the intervening weeks to reach them through their "contact us" website feature without a single reply, so after 6 weeks we were out in their area, at a time when they were open, and stopped in their office. After waiting about 10 minutes with nobody around a young guy appeared out of the back and asked us what we needed. I gave him our order number from my screenshot of the order. He looked at it puzzled and proceeded to tell us that it was one of a group of orders that had been lost. So I asked what could be done to expedite it because I really needed it. He went to his computer and told me the wheel was no longer available and they would have to refund my money. I said ok and he told me he would give the order to his boss to process the refund. Now we are 4+ weeks later and still no refund! Talk about poor business practices! These guys need to close their doors to avoid inflicting further damage on the world! read more

Extreme Wheels - My order - Tires Near Me - Gilbert, Arizona

my wrap job look like preschoolers put stickers on top of stickers- I requested that the shop paint the grill black in the front bumper and wrap the rest of the front bumper in the same color as the rest of the car-the shop painted the entire front bumper black None of my accents not my door handles nor my side mirrors were wrapped in black like I requested-my car is painted white underneath the car wrap-and you can see white sticking out from all over the car wrap from areas that they did not wrap- They removed all of my previous green BMW insignias" without me telling them to" and then when I asked the wrapping guy Georgie-why he took off my green emblems-he responded" I thought you didn't want them anymore- The owner called me and told me that there's nothing that they can do for me-he even wanted to try to change my green brake pad-I'm like it's the reason why I want it the green on there still- They called the police on me and wanted to have me arrested for trespassing Only to have cops that the owner knew-show up to extreme wheels-If you call there-everybody is just looking at the phones afraid to pick up because it's the same conversation somebody's calling in wondering where they're order is-nobody at the shop is giving any information- The owner wouldn't even come out the office and look at my vehicle. Any claims that they did good quality work. -I wanna challenge that owner to walk around my vehicle with me and let's record it so everybody can see your shops high-quality wrap work-. I have a feeling karma is going to take care of this company for good read more

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I ordered a tire for $364 which they promptly charged me within seconds. I never received any future communication for a week after the order so I called them to get an update. They told me the tire was held up because of tariffs and didn't know when it would be delivered. They told me it probably wouldn't be in until next year. He then said he would cancel the order if I wanted and I agreed. I then received a refund of only $255 and I called to see why the full amount was not refunded and they told me it was a cancelation fee from the vendor but he would go to bat for me to get it refunded. I never heard back from him after a few days so I emailed them several times and never got a response. So I called today and he said he reviewed my order and talked to the vendor but couldn't get them to refund the cancelation fee. I argued with him for several minutes and even asked him if he felt justified in charging me a cancelation fee for something they didn't have or could even get and he just kept telling me they're was nothing he could do and there was no one else I could speak to about the fee. I lodged a complaint with the better business bureau and I will contact legal services. Do not order anything from this website... it's a hoax! read more

Ordered tires from them at a total of $115.89. we had to cancel the order and did so within a day. When the credit card statement came , they only credited me $81.12. That's a 30% fee !!!!! Ridiculous. Do not order from them read more

i have ordered tires from this company back in february 2025 i was told after ordereing them that there was no ship date available, i paid for these through affirm. after a few days i requested the order be canceled due to no ship date. i was emailed and told they did have them in stock now but affirm never sent payment so they canceled the order, affirm states they paid for the order i should have gotten my tires. i followed up with extream wheel i was told the order was canceled by one person and shipped by another i have requested tracking numbers company that did the delivery and have not gotten anything. scammer i am reaching out to my local police department and they will be contacting arizona police department and due to the amount and the money being wired it is considered wire fraud, dont let this happen to you if this has do what i am doing plus contact a attourney for class action law suit i am done with the games from extream wheel and affirm not affraid to share my name tim bidwell troy nh read more

Extreme Wheels stole $800 from me and has repeatedly lied to me and the Better Business Bureau about it. I ordered tires from EW's website and heard nothing from the company for 10 days. I emailed twice with no response. Only when I called did they say the tires were discontinued. I requested a refund, which they verbally agreed to. 6 months later, and still no refund. EW has been extremely rude to me on the phone, put me on hold for 40 minutes, and lied three times about issuing the refund. I paid through Affirm, who has confirmed that Extreme Wheels never submitted any refund process. read more

Waiting on a refund for 6 months. Won't email me back and won't tell me anything over the phone. I used affirm and now affirm won't help me because it's been over 60 days. They are Con artists. Check their BBB profile. They're scamming lots of people. read more

Took my stock 328I to them and they get a whole new front end. New lights, new wrap new rims and tires complete car makeover. They do great work. read more

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Do not do business with this company ! They have an F rating with BBB! I placed an online order for tires. They took my order and my money then days later told me my tires were discontinued . Then, offered me a substitution at a higher price. The next day they went up on that price. I said no, I want a refund . Days later they sent me an email saying they shipped me some tires . I asked what tires and they never responded then said they were charging me a fee for cancelling ! Please do your homework and do not give them your business. This is how they scam people repeatedly ! read more

I made an online order from this company for Black Rhino Recon rims on 9/26/23. After waiting weeks for my order to be filled I called the company only to find out that they do not have these wheels in stock(there was no indication on the website that these wheels were not in stock). Subsequent calls to the company on the whereabouts of my order were answered with "we do not know when we can get these wheels and that Black Rhino can give no time frame of when they can supply these wheels. Maybe 9 months" I decided to wait a little longer in the hopes that Extreme Wheels or Black Rhino would figure out how to perform the business functions they claim to be able to. Last month I decided to ask for a refund because Extreme Wheels still could not say when they would be able to deliver the wheels. I have now been waiting a month to get my money back and they say because I used Affirm to pay for the wheels it could take a month to be refunded. During this time I have called numerous times and one time was notified that the information that was needed to process my refund was sitting in a queue where no one would see it. I tried to speak with the boss, but I was told he rarely comes to the shop and they would not provide me a direct number to reach him. I was told I can leave my number, but they could not promise he would get back to me. I would stay far away from this company as they engage in deceptive business practices and seem generally very unorganized and not capable of adhering to the most basic aspects of running a proper business read more

My car feels like it is going to fall apart! I'm not sure why I didn't listen to the reviews before coming....I took my car here because I ordered some wheels from Costco that didn't fit correctly and needed spacers. Since Costco wouldn't install the spacers I started calling a few different wheel shops to see if somewhere would do it, and most shops wouldn't because I didn't buy the wheels directly from them. Extreme wheels got me in the next day and installed spacers and new wheels...I think it was a tad expensive but I was willing to do it because they were the only place who said they'd do the job...and it looked great and drove great until I got on the freeway and my car started shaking like a Jeep with Death Wobble. I brought my car back a few days later and they told me they thought I needed a different type of spacers, and would get back to me about installing them since they had to be special ordered....they also added that they would not use what I already paid as credit towards the new parts/work, which I would normally understand, but the ones they installed were at THEIR recommendation and ordered by THEM, so it seems unfair to me. Well it's been a month, and after texting with one of their workers 6 different times asking for an update, I've gotten "I forgot what kind of car you have" and "sorry i've been gone" as responses, and now no responses at all. My car still shakes horribly on the freeway and feels like the wheels are going to fall off and nowhere else will touch it because I didn't get the work done by them. Long story short, wouldn't come back here. read more

I recently visited this establishment and spoke with Georgie about potentially wrapping my car. I was unsure of what the process was like but he explained everything to me as well as the benefits of wrapping my car. I am still considering it but now with the information I know, I am sure I will come back here and have Georgie perform my service. Seriously such a patient and understanding kid!! read more

Before i write my review, I am not telling anyone not to do business here. I think its very important to do your own research and read other peoples reviews about this business. I hope you read my review and hope for the best! My situation is as follows (short version) I ordered a set of wheels that were advertised on the website. Come to find out they don't even have the wheels in stock and they were charging $3 to $400 more then the original price from the actual company and mind you this was the ONLY site that specified that they had the wheels in stock. I used Affirm which was also another lesson i will not include in this review but as far as Extreme wheels goes when the order was placed in March i was notified after that they do not have the wheels and could not get them...at this point we are emailing back and forth....i told them i would look for another set of wheels via email because they cannot get the original wheels i wanted and a few days go by and i tell them i cannot find anything that i like now keep in mind the set of wheels i originally purchased was basically $1800 with lug nuts etc...they reach out to me and tell me that they can get the wheels i originally ordered they spoke to the original manufacturer and they said they could make a set but there is no time limit on when it can be done....mistake #2 for me was believing them and i said ok that sounds good im willing to wait....(now they have me in an email saying its ok if i wait for this set of wheels with no time limit from the supposedly original manufacturer) and before you think well why did i agree to this? the wheels are for a project car which is close to completion so i have a few months at this time. Another few days go by and im thinking to myself this is highly suspicious so i try to cancel and have them refund affirm so they will not charge me....long story short not only did it take me a total of 4-5 months to receive wheels i was not 100% sold on i had to pick something because affirm would start charging me and EXTREME WHEELS would not return the money to affirm they made excuse after excuse on why the money could not be returned to affirm because of the email...I tried to go through affirm to resolve this issue and someone at EXTREMEWHEELS told them something to where affirm sided with the business not the customer with no protection to the buyer at all and no price adjustment for the new set of wheels i got that were about $330 cheaper.....i have called EXTREME WHEELS maybe 5-10 times somewhere in that area to have the price adjusted and its the same response every time unfortunately .... sorry this is so long just wanted to shed some light on this company and why you may or may not want to do business here...also FYI seems like they do business through Wheel Pros so i would save myself a hassle and do business there instead.... read more

DO NOT BUY FROM THIS SCAM COMPANY. Got me for over $800. Ordered wheels from them in Feb of 2024, in March they tell me they are special order with no ETA. In May after several attempts of getting a ETA or swapping for something else I canceled the order. Then they tell me there is a 20% cancelation fee, which pissed me off since I received nothing from them except excuses. Still to this day, Aug 31 2024...NO REFUND.....reported to the BBB read more

STAY AWAY FROM THIS PLACE!!! They stole 1400$ from me. Long story short I ordered 5 rims for a Jeep wrangler from their website, where they stated that the rims were "in stock" however they were not, I received email later telling me that it's special order and they have to be ordered from the manufacturer, I agreed to wait, 2 years later I have not received the items and they keep saying that they're waiting for the manufacturer to make the rims. I decided to cancel the order and get a refund and they told me that there will be a 30% restocking fee, that didn't make sense to me because the item was never in stock but oh well at this point I was sick and tire and just wanted to get this over with, I requested for a refund and here we are 6 months later with no refund and no response from them, every time I call they says there's not direct line to the refund department and that the phone number that they have online it's for sales only. DO NOT BUY FROM THIS PEOPLE THEYRE DISHONEST AND WILL SCAM YOU WITHOUT HESITATION. read more

Worst buying experience ever, do not buy anything from these people , purchased wheels online paid through paypal luckily, i get no email response until a few days "wheels are no longer available " ok thats fine process the refund give me back my money so i may purchase wheels somewhere else, i emailed them back several times just to ask for my payment back , nothing no response you call no one answers , drops your call , seems like a 2 bit operation, i called paypal told them the issue , paypal even said no they have not processed any return and told me to file a claim i had no choice dealing with these crooks, i can't understand why you would keep someone's money when u yourself never had the product ordered, thats not my fault, just return the payment , its that simple so can move on and purchase what i need somewhere else now i have to wait for the claim process, Paypal also told me its all electronic all they have to do is press one button on their payment screen for a return and all this can be avoided, but these people want to hold your money hostage......its a real shame their are buisness like this well yelpers avoid at all cost read more

Worse experience ever! I told the sales person I had a 2009 corvette base conv with the z51 package, he recommended a rohanna RFX2 wheel 20x9 in the front abs 20x12, I told him the z06 has a 20x12 in the rear because of the rear quarter panels.. He told me to not to worry that they will still fit under my fenders do to the offset. So I purchased the rims. And mounted them and the rear wheels stick out! He sent me the wrong offset should have been a 20x12 82mm offset he sends me s 20x12 65mm offset which is for a c5 Z06! I called them back and they told I am pretty much out of luck because the wheels were mounted. I trusted them because I thought they were experts!!!!!! They aren't!!! $2300 down the drain. Never again with this company they don't know ish!!!! Nor do they care once they get your money!!! read more

Extreme Wheels - Rohana RFX2 Rotary Forged - Tires Near Me - Gilbert, Arizona

Was sent me the wrong wheels and they don't want to refund my money for there own mistakes. They'll just give you the run around. Should've looked at the other reviews before making the mistake of purchasing from them. read more

Got me exactly what I want with fast response and service that matched my availability. read more

Extreme Wheels - Tires Near Me - Gilbert, Arizona

Ive had extreme wheels do several of my cars and they always go above and beyond to make sure my car is well serviced and taken care of. A for all their hard work. read more

Horrible company to deal with. I ordered 2 wheels 10 days ago. Never got any information besides the confirmation email. Called after a week and was told they'd send a msg to their "online" department to get me an update. Never happened. Called again today to be told that the wheels I ordered are on a 90 day backorder. No email or call to ever tell me this. I ask to speak to someone in online sales but am told that it is a different company, they cant' help me and there is no number to call them. So again they said they'd send them a msg. I emailed as well. The wheels I ordered are still showing up as in stock on their website. No refund, no call, no email. Nothing. And they still have my money. Shame on you. You're worse than dealing with a government agency. Update: After 2 calls to them again today, I was told that I would NOT receive a refund even though the items I bought and are STILL listed as in stock are on an up to 90 day backorder. When asked how this can be I was told "We'll run our business how we want." Sad really... read more

Sold me tires they claimed were "better" than the ones I ordered that were magically not in stock. Tires I received aren't even safe for the road or to be mounted. Nobody's returned any answers to my emails and their phone system repeatedly hangs up on you before anyone ever answers. read more

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I have a 2018 Red Kia Stinger and stopped in to take a look at some wheels. The guys working here were great and showed me all kinds of options but it wasn't until they pulled a sample they had just received from the back room was I convinced I needed those wheels. Mike the salesman was brilliant. He opened up the sample and said this is what you are looking for. It was a Variant Wheel in black chrome. Perfect,he even marched it outside to my ride and held it up for me to get a real visual. Well done guys, install went perfect could not be more pleased. read more