always pleasant, helpful , clean and Friendly…read more Easy location in and out Never crowed easy access to your unit

Barb and Ed made renting a storage unit an incredible experience! They could not have been kinder…read morenor more helpful!

I was told when I rented the unit that I would get the promotional rate at the end of the 3-month…read moreperiod if I just asked for it, that wasn't true the rent went up 50%

Not the first storage unit we've rented and hands down the best! Friendly staff, clean…read moreenvironment, good price and 24/7 access. What more can you ask for? How about alarmed units to ensure your items are safe! Snapbox has it all.

I walked in got a Hello from the young lady behind the counter as she was helping someone else. The…read moreprocess of getting what I needed was quick and with no issues. They have a full lot of uhuals and their store front had any materials or tools you might need for whatever you are doing. The price was fair and they gave more days than I needed for the one way trip. I lined my truck up and by the time i was out and at the back the guy had everything hooked up and i was set to go. Will certainly use them for anymore uhual needs. Thanks

Rented us a piece of garbage truck for a long distance move. Brakes and steering failed after 2 hrs…read moreof driving. So far roadside assistance has been terrible. Stuck on side of major highway in the pouring rain late at night. I feel like they gave us their worst vehicle simply because it was a one way move. Never again.

Another hot day in StorageMart. I thought it was hot when 77 degrees. After 10 minutes in my unit I…read morewas ready to pass out and saw that temp was 81 degrees. Another day that I was unable to finish what I wanted to do. This is an ongoing issue that I have. I have spoken to the regional manager about this and he told me that it is Climate Controlled not air conditioned even though the ads say a/c. I have been there a few times and felt a/c but that is very rare. Usually very hot on weekends. Marisha and Ray are very sympathetic but there is nothing that they can do.

It would get a 5 star rating, BUT! This is not a set it and forget it place. They will try to…read moresneak in extra charges that you have no control over, Their system messes up when it comes to charging the credit card, but you still have to pay the late fee's due to non payment! Only monthly rates, you cannot pay yearly to lock in on a rate, and their prices go up every 4 months it seems. On the good side: 24hour access, place is new, clean, and nice bathrooms. That's all for now, thanks for reading.

The Storage Mall has been a lifesaver for me! Needed a unit…read moreasap Patrick talked me through the process As I am not a tech savvy He treated me patiently and professionally The unit was clean and easy to get into I would use The Storage Mall anytime! Doreen D. Creutz Harnage

This facility is very poorly managed! Do not use this service, find another place. You will be…read moresorry!

Rented here for nearly a year. Great guys to deal with at the office. Place is kept very clean and…read morewell maintained. Recommend. Prices are competitive.

the Whiting facility is great. well lit, immaculate, (new) AWSOME staff. I would give 5 star review…read moreif not so very expensive. each unit motion lit unlike TR rt9 location. but whiting is so far from everywhere! was hoping remote distance would be cheaper. nope. its just a small space for goodness sake- why so much money??