Sharing the extremely poor service I received from Alpha Moving during my recent relocation. In all my years of moving -- including multiple long‑distance moves -- I have never experienced service as consistently unacceptable as what your company provided. My dining room table was severely damaged. I was given incorrect information about the packing process, which resulted in substantial and unexpected fees. An Apple TV device was misplaced by the moving team and has not been recovered. The movers chipped my TV and Peloton screens. Additionally, the head of the moving crew repeatedly pressured me for excessive tips, creating an uncomfortable and inappropriate environment. I was referred to Alpha Moving by my realtor, and I have already advised her to stop recommending them to clients. Based on this experience, I would not use Alpha Moving again under any circumstances. read more

They don't pay what is posted. It's a way of luring on people to work for the compan. They don't give breaks and expect you to work sometimes beyond 8 hrs. They need to be investigated read more

Excellent and professional. Would highly recommend. They arrived on time and handled our belongings with care.

I love this post office . I usually go early in the morning to send my packages or whatever I have to do at the Rockaway post office and all the postmasters are extremely nice and I have never had a problem before so yeah five stars for them. read more

I recently had a very good experience with Alpha Moving. They did my move from Glassboro NJ to Franklin Lakes NJ about 6 weeks ago. They were outstanding! The crew of 4 were on time, extremely professional, highly competent and a pleasure to work with. They took great care in protecting the property I was moving from and the property I was moving into. They demonstrated a very high level of skill and efficiency, and were very pleasant and customer friendly. I was very happy with how they handled a long and stressful day. Heather at the office was very professional in coordinating the move. They were very flexible in last minute decisions as to what we wanted to discard versus move and in helping us pack a few last minute items. This was our second move using them in the last 5 years, and I would use them again. Great bunch of guys who did a wonderful job for us! read more

I have moved numerous times around the country and by far the worst moving company I have ever used. They had a number of miscellaneous charges, they broke my bed, my lamp, my glassware and stained by brand new white rug and carpeting when the movers wore their shoes in my new apartment. read more

Updated review: Alpha Moving contacted me after this review and are in the process of rectifying the issues. In terms of the missing suitcase, there was a misunderstanding on my part, so they will be returning the suitcase. They will also file a claim so that my chair can be replaced. In light of their prompt response, I am updating my review to give them 5 stars. We all make mistakes (clearly I did in my initial review), and it is refreshing to see a company which takes these issues seriously and handles everything courteously and professionally. The move itself was professionally organized and completed, and I was satisfied by the speed of the packing and delivery. Given the company's response to my issues, I would now recommend them highly and will utilize again in the future. Original review for reference: I paid for 3 movers and a flat rate for all day move from a 1-bedroom to a 2-bedroom ($2700 flat rate and I tipped $600). This price is reasonable, but my review is about how they broke my Eames lounge chair ($6300) and did not cover via insurance (they only cover $1 per pound per item). They also stole my Rimowa luggage - I told them to put it in the front closet, but then noticed 2 days after the move that my front closet did not have my luggage, only leftover packing supplies. read more

Hired Alpha earlier this year to move 3 blocks from my 1bedroom to a 2bedroom in Hoboken in between 2 snow storms... the team was on time and they did take good care of some of my expensive furniture/clothing/shoes/bed/coffee table/ and other random items. The price quoted wasn't exactly consistent but I had them move a bit more boxes and provide a few garment boxes which added a couple hundred bucks to the original quote. It was an entire day practically (9am-4ish I think) but I was appreciative for their help and couldn't have done the move without them!! Thanks team! read more

Alpha Moving & Storage - Completely cleared out!! - Movers Near Me - Jersey City, New Jersey

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I contracted Alpha Movers in August 2021 to move me from NY to WA. The cost was at the high end of the quotes; however, they have excellent reviews and a list of compelling clients. The short version of this move is that after five days of unpacking, I have the following issues: 1 - exceeding 45,000$ in damages. 2 - they never moved my belonging inside my house, didn't set up my furniture, except one bed, and then left in a hurry because they had another job. 3 - refused to allow me to keep moving blankets that I bought and left expensive furniture unprotected and exposed 4 - have been unresponsive as to make good on their contract terms In general, I understand that things break, things get lost, moves are rarely perfect. However, what transpired is at a different level of malpractice and negligence. One piece of furniture has moved over eight times without a scratch. It is now in multiple parts. I just had it refinished and was so pleased with how it looked. I fear it is ruined. I'm now trying to work out insurance and have hired a lawyer to handle the breach of contract. My recommendation is to pass on Alpha Movers, but if you have to use them, observe them keenly and do not let them take advantage of you by ruining your possessions. I'm sure they will have canned answers to all of this, but what I asked for was simple: make good on your contract and do the honorable thing here. Admit you made mistakes and be honorable. Do the right thing. I realize that honor is rare in our current time, but that shouldn't cause people to demand it from others. If we all refuse to allow ourselves to be grifted, maybe it would stop. Just maybe. read more

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Thanks for helping my parents move, Alpha! My parents moved out of our home of over 20 years. With a lot of stuff, I'm glad my dad decided to hire a professional moving company. I'll admit, though the reviews on Yelp are great and positive, I trust a Yelp Elite review a little more, so I was hesitant. However, I was proven wrong! They are amazing. My dad did his research and got all the quotes and contracts ready from Alpha. Eddie and his crew arrived at my parents' house before 10AM on a Saturday and they worked so hard and were very careful packing and moving the furniture. It took them about 3 hours to pack up dozens of boxes and the bulky furniture. I did the walkthrough with Eddie since my parents were at their closing. Everything was spotless and we headed off to their new house. We had a bit of a hiccup before unloading, but everything worked out. We fed the crew and they seemed grateful for the sustenance. They continued working and setting up the furniture until 7PM. They were a good group of guys and worked super hard. Thank you so much Eddie and crew! We appreciate everything you did for our family! read more

Damage, damage, and more damage. Lost box, missing hardware. The list goes on. If you want a disaster of move; this is your mover. read more

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This was my first time moving out on my own and I was a bit hesitant looking for movers that would be both time and cost efficient. Alpha Moving & Storage went above and beyond my expectations, Andrew and Tiffany answered all of my questions I had while trying to figure out a quote and coordinate with my new building management. Everything was a super smooth process and I can tell they really care about the customers they are servicing. On move in day, the movers arrived early and were super friendly. They were super consistent and made sure to take care with all my furniture and belongings. They did a great job of packing and unloading and made sure to keep me informed every step of the way. I'll always use Alpha Moving and recommend them to friends in the future. read more

Alpha Moving did my move from Bayonne NJ to Montclair and the whole experience was nothing but good. They called me on FaceTime for doing the estimate, I've shown the place and the furniture and got a quote back on the same day - they were very clear on how the price was put together and sent me an itemized list of the services. They also followed up before the move to ensure I had no questions. On the day of the move they were on time and everyone was very courteous and VERY careful with my priceless/valuable IKEA furniture :) - we ended up finishing the move faster than expected and they deducted that from the original estimate. I've moved several times on the Hudson area and this was the first time I've used Alpha - a shame, I wish I knew them before!! read more

Alpha movers provided bad advice, destroyed my staircase and took no responsibility. They assured me before engaging them that insurance was not required for my small piano and I trusted them. On moving day when they realized the piano could create a problem, they waited until the end of the evening when their team was tired (and so were we) to move it and said they wouldn't move it unless we signed a waiver. We had no choice at this point so signed. The moving team was ill-equipped to move the piano despite their representations that they had the skill and experience to handle the move. They then got in contact about my experience and apologized wanting to fix the damage and then shortly after realized that I had signed a waiver (even though I had told them when they got in touch). Now silence from them. I regret using them and should have gone with Moishes. I now have a two and a half thousand bill to pay to fix my stairs. read more

They were so professional every step of the way - starting with the office team who handled my estimate and booking. I had so many questions and they patiently answered and explained everything to me. The guys who moved me were so great - they definitely took care with each piece of furniture and box they moved. Such a hard working team -- and also just super nice people! I am so happy I chose Alpha for my move. read more

I am extremely happy with the service I received from this company. They showed up on time, was professional and friendly. They made a stressful experience easier. They helped moved my stuff from a 4th floor walk up to a storage facility. I will definitely be using them again when I am ready to move my stuff from storage to my new home. read more

Alpha moving and storage helped me to move my mother from one assisted living facility to another. they showed up early and made what i was expecting to be a very stressful day very easy. all of the workers were nice and helpful and i would highly recommend them for any moving needs that you may have, read more

I had a great experience with Alpha Moving & Storage. I was uncomfortable bringing people into my home to do moving estimates due to COVID, but they conducted a full walk through with me on FaceTime with no issues. They provided a full estimate within an hour and were very clear on my options. The team on our moving day was excellent. Very communicative and took all of our direction perfectly. They moved us out of a 2BR 45 minutes away from our new home, and we were moved in to the new house before the end of the day. Everyone wore masks and kept an appropriate distance. I highly recommend Alpha Moving and Storage. read more

The estimator was very nice. He clearly explained the price structure which is straightfoward and didn't try to push me since he well undertood moving is a stressful process. On the day of moving, everything changed with the lead mover who tried to trick me throughout the entire move - He first tried to sell me the flat rate and I politely rejected since I like the houly structure that I signed on the contract. Thirty minutes later, he stopped moving and came to me again selling the flat rate, and even threatened that more material and hours will be used and ended with a much higher price than the oringal estimate. - Too much Idle Times hand "Calculating" the payment. When movers came in, we spent 15mins go through everything which makes sense. However, before the unloading, the lead mover spent at least 15mins "calculating" the price while the other movers are running idle. This happened again at the end of the move, he worked on numbers for another 15mins at least. The invoice would be based the number of hours they spent and it's straightforward enough. I don't get why he needs all those time hand calculating all the numbers. - Furnitures got disassembled way more than needed (I moved those furnitures 2 times before and no one tear down every single parts to that level), and of course results in more time - The lead mover nitpicking on everything on the estimation list and try to charge me more. In the end, I'm so tired of it and even allowed him to charge me extra wraping items on the contract This is overall a very very frustrated expereience with the lead mover read more

I am in the midst of PREPARING for a move. Did not use Alpha. Will not use Alpha. Starting to put feelers out with companies to begin the estimate-gathering process. In a span of 24 hours, Alpha called me 5 times, emailed me twice, and texted my personal line. This aggressive, predatory practice is so unacceptable. I've tried to connect with a manager multiple times in the past few days. No one is ever there. I've finally got sent through to one today...voicemail of course. I can just guess this is a company who is super present up front and then customer service disappears once the ink is dry on a contract read more

Alpha Moving rated 5stars all the men that move me Respect, courtesy, consistent, wrap everything perfect not one broken piece and kept me informed. These guys train well in 5 hours no breaks. Henry Stefanowicz read more

We hired Alpha Moving for our move and could not have been happier . The team worked seamlessly to pack our things carefully and worked in the heat of summer for hours to move everything. Everyone at Alpha was extremely helpful and professional - from the day we got our estimate to the communication from the office to the team that came to move us. Their price was competitive and fair and we would highly recommend them !!! Excellent Job Alpha!! read more

I very recently used alpha moving for a move. This was my third time using them and tbh I am impressed with how consistent their service has been over the years. This business runs like a well-oiled machine. Right from consultation to "pre-move check in" to "day-of" logistics, every "i" was dotted. The movers were so sweet and professional. I felt like crying after tipping them as much as I did. I mean was I emotional from the dent in my account or their kindness! Maybe both. I highly recommend these guys. P/S: Never change!!! read more

I used Alpha to move most of my Jersey City 1br apartment into a storage unit nearby (not Alpha's own storage). The sales staff were responsive, fair and professional. I reviewed at least 5 other movers in the area, and Alpha were able to provide the services I wanted at a competitive price. The movers showed up 15 minutes early, were friendly and professional, and moved quickly and efficiently. This was important as there was a 100-yard haul from my unit to the elevator, and that could have taken a lot of time if they didn't think about what they were doing. They finished the job 10 minutes earlier than anticipated, and there were no surprises regarding the cost. Understand that supplies such as tape cost extra, and buy your own in advance - I had to buy 4 rolls of tape for maybe $3/ea from the movers. I have moved 6 times in the NYC area within the past decade or so, and this experience was certainly above average. I would recommend or use them again. read more

I have just completed my third move using Alpha Moving and Storage. From my very first experience with them some years ago, I was convinced that they were the best. Here's why: (1) their overall pricing is competitive; (2) their cost estimates are accurate based on the information you provide - no surprises with the final bill; (3) they do a thorough preview with you the day before moving; (4) they show up on time; (5) they are professional, padding your doorways and furniture, handling them with extreme care - I've never had anything damaged, and I've entrusted Alpha with my most treasured and fragile belongings; and (6) best of all is their staff - the team always does a fantastic job, right up until the last box is unpacked and all the furniture and rugs are in place to your satisfaction. I highly recommend Alpha Moving and Storage. read more

I met with a few moving companies and Alpha was the only company that sat with me and took the time to go over the process and my belongings so I knew exactly ahead of time what to expect as for timing and price. First impressions are important and I knew from the start Alpha was special from the rest. The actual move could not have gone smoother. The four movers were professional, friendly and efficient. They were transparent on how long it would take and helped with anything we may had forgotten to pack. I would definitely use them again in the future. Worth every penny! read more

Alpha moved me from a studio apartment in LIC to a two-bedroom apartment in Jersey City. The team showed up early for the 9am start in LIC and had the truck filled up in record time, despite needing to help me wrap and pack a few larger or loose items. The team was professional, prepared, pleasant, diligent, careful, hard-working, and efficient. I think there was literally no damage to any single box or item. I was glad that my new building in Jersey City had recommended them and I wouldn't hesitate to use them again or to recommend them to a friend. Thanks Alpha. read more

The quote process was easy and convenient. Very fair prices with great communication from the office. I had to change my date a couple of times and there were no issues scheduling for a day that worked best for me. On the day of the move the truck was on time and the guys were very professional and explained the process upfront. Once they got going it was very fast, finishing under 5 hours. The men were very helpful in wrapping all the furniture and even taking apart some table legs to better move a table and then building it back together in the new home. They even carried loads of items up to my third floor of the house with no issues. Extremely happy we hired Alpha and would recommend. read more

We were blown away by how great of an experience we had with Alpha Moving. We moved from a 4th floor walkup in Jersey City, and the crew had no problems managing the amount of stairs. Everyone was SO friendly, and went above and beyond to take care of our belongings and make sure we were comfortable. When we got to our new house they were so efficient, and had no problems with moving items all around. All in all the process was quick and affordable for the level of service we received. Now it's just time to unpack! read more

These movers were kind, easy to work with, and determined to get the job done within the 12 hour time limit. Not only did they work diligently, but they kept me in the loop every step of the way (packing, unpacking, reassembling, etc). They also scheduled a move within less than a weeks notice and were clear at communicating along the way! read more

Alpha Moving and Storage was a great choice for our move! I couldn't believe how easy it was to move our stuff from one apartment, into storage and back out into our new place! While the first company we used struggled to get our mattresses upstairs Alpha got them out with ease! The crew not only knew what they were doing but they also worked incredibly well together. Alpha was able to take a very stressful situation and put us at ease regarding the move and storage. Without a doubt I would use Alpha again. read more

They helped me move from New Jersey into Manhattan. Although not the cheapest company, their work is top-notch. They reached out to my building to provide moving insurance, helped me schedule the elevator, and labeled each of the boxes before putting them in the truck. While they moved, I felt confident enough to go out to a café and work. They even setup my entire apartment with me providing only minimal guidance. Overall, great experience. read more

We have used Alpha Moving & Storage to help us relocate three times in the past several years, and we have always been extremely satisfied. From the moment we book our move until the last bit of our items are delivered, Alpha shows itself to be a class act. The representatives we've worked with have consistently given us fair and accurate estimates. People promptly get back to us whenever we have questions. For our latest move this time around, we chose to have Alpha do our packing for us instead of packing the items ourselves, since it was a long distance and we had little time. We were grateful to see the boxes labeled in such a way that we knew what was in them, and our personal things were still intact, especially the fragile glassware. Alpha has always been a reliable and reputable company in our book, and we highly recommend them for moves both large and small! read more

I used ALPHA Moving for our move from NJ to MA. They came highly recommended from a trusted friend and I did not even get quotes from any other companies -- and they were EXCELLENT. If I could sum up my experience in one sentence, I would say - if you want a 100% drama free, stress free move, use ALPHA!!! From the very first time on the phone with Heather - I knew we had selected the right company for the job! Heather is professional, knowledgeable and friendly. She answered all my question and ALWAYS CALLED ME BACK! As others have mentioned they did a FaceTime quote, perfect! Our moved was scheduled for the first, big, predicted snow storm in December 2020 - a storm that would affect our entire move if it happened. Again, I spoke to Heather & Thomas, both reassured us that - this is WHAT THEY DO, and unless the roads were "closed by the state" they would be there to move us. In the end the snow did not arrive until after they had our house all packed up! PHEW! The moving team arrived on time, maybe even a little early to get ahead of the snow! Every single one of them was friendly, courteous and STRONG! It is truly a well-oiled machine. They know what they are doing, they have a specific work flow and they got right to work. I had one piece, an antique table - they wrapped it up very carefully with moving blankets and boxes and it arrived in perfect condition!!! Again, they arrived at the new house exactly on time. And the same team of guys went to work! I would also like to mention Chubby (not chubby in real life at all ) he was the manager of our move and orchestrated the whole thing on-site, for both the move out snd move in, he was friendly and knew EXACTLY what he was doing - truly a pleasure to work with. All of the guys knew our names and called us by our names when they had a question, so professional!! I really cannot say enough - ALPHA movers did the job, with no stress, all individuals are professional and friendly! Would highly recommend to anyone and we would use them again in a heartbeat! read more

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I would give Alpha 2.5 stars if i could. I used a moving service because I was going across country and felt that a moving company would help to relieve some of the stresses of moving as it was sold to me at my in home estimate. Let's start there. I had a good experience with my at home estimate. Generally they come in look at everything you are asking to move and give you an estimate of the "space you would take up on a moving truck". Here is where i will give my FIRST MOVING TIP : use the number of boxes they indicate and sizes or else you will not know if you are using the same amount of "space on the truck". Also, I would highlight recommend knowing exactlly what will be moved and not over estimate. If you plan to leave anything leave it out because your bill will most likely not be ADJUSTED as they state. The movers arrived almost on time, they were about 45 minutes late because of traffic. NOT A PROBLEM. The men are nice, quick and listened to any requests i had. MOVING TIP: DO NOT have any extra supplies around because the price of using their tape, bubble wrap, blankets, boxes are already included in your price and its non negotiable. They basically used my boxes, bubble wrap and plastic wrap and i still paid for their supplies that they didnt use in my apartment. The guys were nice, and moved everything in about 4-5 hours. I did not want to sign the papers as stated in the beginning because i had decided not to move some items that were in my original estimate. They dont really adjust much if its on the original estimate expect to pay for it I moved across country and had a horrible experience with the moving driver at my destination. My items were to arrive to two different places and they packed them backwards which is where all the bad things stemmed from. MOVING TIP: make sure you go over your roster of items when they come off the truck because it is YOUR RESPONSIBILITY! My driver did not do this with me, and i asked twice about when we would check items off. He never did it and I was missing 4 items on my roster. I only found out that i was missing items because i went back through my storage items 5 times!. I also was pressured to taking an outside storage unit because the driver couldn't "fit" his truck anywhere it needed to go. I and my husband also had to move all of out items to an inside storage unit after the driver pressured us to get an outside storage unit. He didn't want to lift much or walk anywhere. he also did not want to drive his truck into our neighbor hood. My question would be: why send these huge trucks if you know it can't fit anywhere?!? OH IT"S TO MAKE EXTRA MONEY! CASH IN THE DRIVERS HAND! Our driver wanted to be paid some in cash and charged us for thing to get cash. NEVER GOT A RECEIPT FOR THOSE CHARGES and will not be getting one as the company won't write one as he kept the money. Generally i had a pleasant experience with everyone but the driver. he was lazy, and just wanted cash. Not my issue that he wanted cash to take home. I paid in bank check. (WOULD RECOMMEND) it would have been easier and cheaper to rent a POD to move. if you have people who can lift things just use PODS or uhaul. You won't LOSE ANYTHING read more

They are dishonest. They made me give a $100 deposit before my move. I tipped them nicely, and they never credited the paid $100 when I was paying the rest of the moving fee. I was so busy and distracted that I didn't notice till way after. They didn't break anything during my move, hence my two stars instead of one. read more

Used Alpha in Jan 2021 for a move from the NJ shore to Jersey City. Couldn't have been happier. They arrived early, were super professional and quick and would up finishing ahead of time. They helped us move some last minute things around (I am pregnant so my husband would have been lifting things on his own) and were responsive, polite and communicative throughout the process. They kept their masks on throughout and I felt safe having them in our space. Booking them was also really easy - Heather was a great help. read more

I can't say enough good things about Alpha. The crew that moved us from central NJ to New Paltz NY was excellent. They started early and were extremely organized and professional. We had a two day move that included a lot of heavy items and a new house with lots of stairs difficult access and the crew just did an amazing job We would highly recommend Alpha read more

I literally just sat down in my couch after moving with two full trucks but really didn't want to wait to give Alpha moving a 5 stars review for such outstanding service. The entire move was so smooth and the guys were so diligent and incredibly polite! Zero attitudes, we changed our minds gazillion times as to what should go where and they did it with a smile on their face. The house is impecable, they were so careful with everything I seriously can't say enough good things about Alberto and his team. The estimate that they gave us was on point. No surprises or hidden fees. I am extremely happy and would recommend Alpha to any of my friends! read more

Wonderful moving company! This was my second time using this company and I will absolutely be using them again in the future. They arrived early and were very particular about getting the paperwork done and making sure I understood everything I was signing. The movers were polite, quick, and efficient. They made sure all my things were packed well and didn't try to cut any corners. They made sure to assess the pick-up and drop-off situations before making any moves and never hesitated to ask questions to make sure they were doing the job right. Thanks guys! read more