Awsome staff very professional Robin explained everything. The facility has alot to offer for…read moreanything you want for a storage operation

Century Storage is a well run, clean and no hassle storage area. I have had storage units all over…read morethe US. No worries about leaking or lights not working. This place is all one would need for storage needs.

I've had my stuff in storage in many cities and states and I've been very happy here for about 5…read moremonths now. Nice staff, no issues and cool indoor units with safe access.

Dinece was so friendly and went out of her way to ensure we knew where our unit was and how to work…read morethe lock, how to setup autopay, etc. Easy rental process and reasonable pricing. The facility is clean and easy to enter/exit. Carts available to make it an easy process of moving items from the car into the storage unit.

Starting price was $75 bucks, went up to $89 after which was normal and i expected. 2 months later…read morewe got a jump to $184 per month. When I called, they said this was a standard market adjustment. So in 3 months time, the 'market rate' doubled. They would not negotiate on this rate or reduce to our original rate from just a few months prior. Edit: I see you responded. I contacted that number before posting the review and was told there was nothing you could do and that an 100% increase after 3 months was normal.

My husband and I came by to rent a storage unit and Nina assisted us quickly and effectively. The…read morestaff was very welcoming and helpful. We left happy and satisfied with the entire process. We ended up purchasing a unit and they were able to work within our needs. I highly recommend this location!

First they called one month before my date and said they were running late because of truck…read moreproblems. I told them it wasn't my day to move The guy said ok. Called a few hours later to say they were close to my place and would be there soon. Had to call back again to say it was not my day. I was moving 1 month away. They were sorry. Moving day they did not wrap my furniture and put a 7 inch scratch on my dining table. They left 2 big nuts and bolts laying next to my headboard and I have no idea where they go. They did put plastic around one end of my coffee table because I advised them that the top pulled up so you can eat or work on computer and it slid back down. They must have let it flip open and the screws were stripped and could not be fixed. I was only able to screw in a few screws and cannot use it because I'm afraid it will collapse. My mattress was put on upside down and being 70 it was extremely difficult for me to get it off and flip it. The one guy let me know in conversation that his first day on the job he wore flip flops. My friends were right when they said I should have cancelled them when they were a month early and called again to say they were close. I did tell them that night when I got home from work that I was really concerned about still using them. I do not and would not ever recommend them to anyone.

***REVIEW UPDATE***…read more Two months later, the owner himself, Sam, contacted me on June 25th regarding my terrible experience. He stated that he absolutely had no idea any of this happened nor did his staff inform him about it. Initially, I was livid and accepted all my losses from this so no matter how much he apologized to me, it wasn't going to solve the money I spent to replace my items. However, he took full accountability for his staff and their actions and did not try to make excuses. Not only that, he financially went above and beyond to fix the issue. He was sincere and truly wanted the chance to earn my business back, therefore it was only right for me to update my review and be fair as this business owner works hard to maintain his five star ratings. I love supporting small businesses and it doesn't always turn out with great news in the end, but I'm glad that we were able to come to a mutual agreement in a respectful adult manner. The absolute WORST moving experience ever. I was moving from one bedroom apartment within the same community across the street and had everything boxed up and ready to go except for a total of 7-8 large items such as couch, coffee table and de-assembled bed parts. They called me ahead and arrived right on time which was very promising until the move started. The guy that owns the moving truck is very nice and professional, but the other worker that was with him was nice also, but he was useless and continued to be on his cell phone during this move the entire time until I started picking items up myself to speed things up. He then broke my glass on my coffee table which I was upset about but I know things happen, so I didn't make a deal since they said it will be replaced. Hours later, I noticed my dresser with a huge crack and damaged during and they left items on the truck such as a lamp, curtain rod, and led closet light that I even asked for to be double checked at the end. I had to text the guy multiple times and ask for the items that were found left on the truck. He assured me that the glass will be fixed and he will personally deliver it to me. It's been 2 WEEKS now and I have NOT received my items nor my table. He was a no show two times after promising he will deliver them back to me. Ive called over and over because I have been understanding and reasonable, and not nobody even calls back or texts back. No word on my items and that's considered theft!!!! I called the office and the manager said the owner will get in touch with me... NOTHING!!!! I would NOT recommend using them AT ALL and save yourself the headache of having to pay money to replace items they damage or forget and overcharge by doing a lazy and terribly far less move!!!!! I will update the review IF they stick to their word and bring my items back that they technically stole!

Very helpful and friendly staff. Went above and beyond to help me choose the right unit size…read more Couldn't be happier with the overall experience. Thanks US Storage Centers!

I DO NOT recommend THIS LOCATION. Recently over 40 Units broken into (see images). Property changed…read morehands. Memorial Day broken front door AGAIN. NOT SECURE - no guard on duty - wide open. Tried to contact 4 different numbers Memorial Day - no response. Hit security button - no response. YOU DECIDE. Contacted management following day: "They are working on it and it was a tenant who broke the door." I recommended that a security guard be placed on duty when this type of security breach occurs. USN VET - CC (I pay approx. $183 for unit by auto pay - but obviously I am not getting the security that I THOUGHT ...I am paying for).

Very friendly staff, accomodating and informative on process. This was my first time renting a…read morestorage location. Easy process and great location.

Clean facility, helpful staff, convenient in and out. They have been very accommodating with a few…read morerequest I have had. Highly recommended.

Went here to get a 5x10 or 5x5 for a month while I'm between apartments. The sign and website said…read morethere was a student discount, the guy said there was no discount. He said they price match, I showed him CubeSmart and he said we couldn't price match. They wanted $130 before fees, the lock, etc and were very avoidant of saying a full price. The 5x10 was a HUNDRED dollars more a month. I asked to see the unit, he said they couldn't do that. Went down the street to CubeSmart, they took care of everything, answered all my questions, showed me the units, gave me the first month free and 40% off the next three months even though I only needed a month and a few days, and they prorated. Compass was all around completely unhelpful and frustrating, I would not recommend.

Booked a truck rental but the place was closed when I came to pickup. Had to call the headquarters…read moreand drive 40 minutes to another location.

I believe customer service has gotten a bad rap lately--but my experience at SmartStop Self Storage…read morecompletely changed that. After downsizing from a four-bedroom house to a one-bedroom apartment (after losing my partner of 16 years), I found myself needing a small storage unit for the things I simply didn't have room for. I love my new apartment, but even with great closets, I needed a bit more space for peace of mind. Searching online was overwhelming with too many options, so I decided to stop by SmartStop--and I'm so glad I did. That's where I met Sandy, who was exactly what I needed. She took the time to listen to my story, made thoughtful recommendations, and even walked me to see the unit in person. Sandy made the entire process seamless. Within a short time, I had rented the perfect unit to store my belongings. I now view the monthly cost as an investment in peace of mind. My home feels calm and uncluttered, and I still have access to everything I need--whether it's my craft bins, holiday decorations, or even my golf clubs--all safe in a clean, climate-controlled space. Thank you, Sandy, for your kindness, patience, and professionalism. You truly helped me find a home away from home for my things.

Ivey was extremely friendly and helpful when signing me up for a storage unit. Will be recommending…read moreto friends and family in the future.