Extra Space Storage

I had such a great experience using AAA self storage for 3 years. The front desk employee Josie…read morewas so nice and helpful, it made me feel comfortable right away. The storage facility is in a good area, is clean and I always felt very safe. There are two layers of keypads and many outside cameras. Overall it was a great place and the staff is very helpful.

I requested a midsized storage unit. The quality of the unit is great and the value is even better…read more Lastly, the manager is very personable and professional. The location was great and I would recommend AAA Quality Self Storage to anyone looking for a safe place to store their belongings.

I-5 Self Storage

(142 reviews)

My experience here is worth more than 5 stars!!! Marki is so friendly and accommodating! I've had…read moresuch horrible interactions with other storage facilities that this was a breath of fresh air! Thank you so much Marki 10/10 recommend!!!!

It is a super safe place, very clean, I have been renting for 6 years and I am very satisfied with…read moreall the staff.

A-1 Self Storage

4.4

•$$

Quick and easy to purchase a storage unit! Amazing service…read more They definitely sell quick, so get yours now!

Rachel set me up in the phone via the San Diego office and David checked me in! Everything was…read moresmooth and they were both so friendly! They had all the information I needed and everything was so smooth! Thank you all so much!

Extra Space Storage

3.8

(118 reviews)

Total scams! I booked on line for $93/month. They call and…read moretrying to scam me into $63/month insurance. Paying $29 for lock. They false advertising and scamming people any ways they can!!!! Stay away from these scammers !!!! The rep has no idea about the size or entrance of the unit. Too lazy to show the unit.

Stored items there for a few years. Jacked my rates from $150 to over $300+ in a short time…read more Requested my online account be fixed bc I couldn't sign in with my email. Made numerous requests of front office staff and location manager. Told me it would be fixed and 4 years later it still wasn't fixed. Finally asked again and staff member advised they spelled my name wrong the entire time. Complete morons and manager was nasty every time I spoke with her. Just a horrible attitude with customer service, clearly miserable in her job. Lastly, a female customer was sexually assaulted on premises, don't know if they caught the guy. Got a storage at PUBLIC STORAGE (10 x 10) for $138 per month and the location manager is great, very helpful. Oh, and my online account works perfectly.

One Stop Storage - Orange, CA

(65 reviews)

I rented a Uhaul truck from here. Great service, very helpful, clean facility. Definitely recommend…read morethis place and Sal (the owner?) had a very welcoming, warm, magnetic personality.

They were very helpful to me and guided me along and answered a lot of questions for me. It was…read morecrowded when I went to bring my items there on a Sunday, so keep that in mind on weekend too.

Public Storage

3.3

(52 reviews)

Pathetic excuse for customer service. It says to be there at least 30 minutes early before closing…read moreon your move in date, we showed up over an hour early and nobody was even there. The automated phone service does absolutely nothing for you. They will sure take your money online, but don't expect to be helped when you get there. Still waiting to find out if we can get into the space, that we've already paid for. My advice is take your business elsewhere because this place clearly doesn't care.

Always super helpful. Thank you! The young lady at the front desk is amazing and would recommend…read moretalking to her for your storage needs.

Public Storage

3.1

(128 reviews)

THEFT - reoccurring monthly, countless units affected and management refuses to secure the…read morefacility. Terrible cameras. Gates left open. No security on site. After hours access with no monitoring. Management does not care about you. They offer you a discount for leaving a REVIEW when you sign your rental contract to make it seem safer. DON'T DO IT. It's false advertising. Scroll down reviews, there are 60+ break in reviews on Yelp alone. Instead, they raise your rates every 3 months. Their response " rent at your own risk". WATCH THE VIDEO.

My brother has a storage here and has had it for years. A few months passed before he went back and…read morehe found it had a different lock. They made him wait a couple days to get someone to cut it and sure enough, half his stuff was gone. They said they would check cameras and guess what, they didn't find anything. We will be taking our stuff out and going elsewhere, it's like pulling teeth to get someone to help you.

AAA Quality Self Storage

(73 reviews)

Need a small 5'x10' storage for a few months. It has to be close to our home…read more I called AAA and met with manager Barbara she was very informative Explaining the hours and rules The property is secure with cameras remote gates super clean. I going to sign a monthly contract Storage in OC is expensive but glad AAA is here for us

I am a returning customer, so this says it all! I needed a storage facility again after using AAA…read moreQuality Self Storage before, and I didn't need to think twice. This facility is outstanding! It is clean, safe and secure. Another reason for returning - - Barbara! She takes care of every need or question with efficiency, kindness, and a smile.

US Storage Centers

4.7

(157 reviews)

I picked this storage location because of their great reviews, and it definitely exceeded my…read moreexpectations! This was my first time renting a unit, so upon arrival, Juan assisted me with everything. I guess I originally booked a space on the second floor when I made the online reservation, and so Juan was super nice and made the arrangements when I requested to change to a unit on the first floor, which was awesome still at a good rate too. I wasn't ready to move any belongings in yet, but he drove me to where my unit was located, showed me how the lock works, and also how to utilize the app to my convenience!

Juan solved the issue, and his great customer service truly made a difference. He took the time to…read morefind a solution, and I left as a happy customer once again. Thank you, Juan, for going above and beyond!

Good Deeds Moving

(1.2k reviews)

We had a great experience with Good Deeds Movers! We originally booked two movers for three hours…read moreto pack our 800 sq. ft. apartment into a 15-foot U-Haul, and we honestly didn't think all of our belongings would fit. The team was incredibly professional, efficient, and organized from the moment they arrived. They carefully wrapped our valuable and fragile items to protect them during the move and packed everything with great attention to detail. We were amazed that they were able to fit all of our belongings into the truck while keeping everything secure and well-organized. Because we had more items than expected and were working with a smaller U-Haul, they even sent a third mover to help speed up the process. That extra effort made a huge difference and showed how committed they were to providing great service. The entire team was friendly, considerate of our belongings, and went above and beyond our expectations. I would absolutely recommend Good Deeds Movers and wouldn't hesitate to book them again for a future move!

We called good deed movers to help us move into a 2 bedroom apartment from San Juan Capistrano to…read moreSan Clemente. They safely loaded up all our furniture and boxes as well as TV's. They use bubble rap to make sure nothing gets damaged. They were quick and even got our stuff up to the third floor. Will for sure be contacting again can't beat the price and work.

Family Affair Moving

4.9

(963 reviews)

Vincent and his crew were amazing! Far beyond my expectations. The guys were hard workers and…read morehustled the WHOLE time. They were careful with our furniture and respectful of our property. They are Five Star Movers!! I recommend them 1000%!

Surpassed our expectations! We used Family Affair Moving for a move and they impressed us from…read morestart to finish. Darlene and Rosie were thorough and explained the process and charges clearly. The movers (Vincen, Mauricio, Amir and Mario) showed up on time - were polite, paid attention to detail and hustled all day - ensuring every box and all furniture were put in the right place! We ran out of space in the truck and arranged for Vincen & Emerson to move the rest of our belongings 2 days later. Again, timely, communicative and hardworking movers! We hope to not move again but if we ever have to this is the group we'd go with, without hesitation!

Mission Movers

4.9

(1.2k reviews)

What a great experience with this company! This was my first time hiring a moving company, and…read moreMission Movers made the process so easy. They were very communicative and helpful (and let me know about a 10% cash discount, which is always great for someone who is on a little bit of a budget). Khary and Malachi were amazing! Communicative, on time, professional, super friendly, and very efficient. Couldn't have asked for better movers. And it's always great to support a small business!

There's not enough stars to rate how amazing Mission Movers is…read more This was our first time ever hiring movers so we didn't know what to expect. Pricing was very transparent. Jeremiah's communication heading into the move was excellent and Mike and his team arrived right in the window they said they would. As soon as I gave them the rundown of the place, they wasted ZERO time and got straight to work - all the way until the last item was carried into the new place. Heading into this move, I was worried about taking apart our bed frames and putting them back together. Mission Movers took care of it at no extra cost. But the biggest thing for me is how friendly and HONEST the team was. One of my dining chairs was already cracked before the move and they approached me and apologized for thinking they did it. That small gesture went a long way for me and I know they were going to find a solution even if it was their fault. They also could've charged me for a full 4 hours but charged me to the exact minute they worked at 3.75 hours. Not to mention it was also a really hot day and they powered through it without a single complaint. My wife and I have said several times that we don't know how we would've done it without Mission Movers. I know exactly who I'm hiring for any of my future moves. 10/10 experience! PS: don't forget to tip your movers!!! These guys weren't expecting it and they were so grateful - it only made me wish I had more to give.

Orange Auto Transport

(421 reviews)

Shipping a car is quite stressful and scheduling is even more challenging. What really stood out…read morewas the communication and reliability with Orange Auto. It made the entire process stress-free, which is rare when shipping a vehicle. Pickup and delivery were both smooth and right on schedule. The driver was courteous, knowledgeable, and handled my Wagon with great care. My car arrived exactly as promised--in perfect condition, with no issues at all.

Had to ship a truck from Albuquerque to the Bay Area. These folks were very organized,…read morecommunicative, reliable, and relatively affordable. Their quote was pretty much the middle of the range of prices I got from places I looked into, but they also shared details like their MC number without being asked. They assigned a driver within the time frame they stated and shared info via email and text. The driver was also communicative and coordinated well with us for pickup and delivery. He was knowledgeable about the local area and suggested a good place nearby for the delivery because our street is too narrow. Shipping a car feels a little risky, but I felt safe using Orange Auto Transport. I'd definitely use them again and highly recommend their service.

OC Assembly

5.0

(226 reviews)

The technical and customer service of the two gentleman who came to move my treadmill were…read moreexcellent! They were kind, patient, knowledgeable, professional, on-time, neat, and had padding so as not to scratch my floors. They even hung my medal hanger for me! I highly recommend their services! Thank you for being amazing!

Had to move a large bulky bed with drawers to another room to make room for a new one. Contacted OC…read moreAssembly and they were there less than 24 hours after my request. They texted me 20 minutes before to let me know when they were on the way, came on time, brought their own booties, and they finished the job literally within an hour with no mess or damage. Clean, professional, and they also were very reasonable in what they charged. Hard to beat the value! Needless to say, if you have any furniture for which you need assembly or disassembly work on, I can't recommend OC Assembly enough!

Purrfect Junk Removal

5.0

(134 reviews)

This is the 2nd time I have used them and they are truly amazing!!…read more Great communication Fast once onsite Clean and friendly They helped us so much and we have referred them to multiple friends

Our office is relocating after 30 years in the same building (going to be demo'd but we couldn't…read moreleave bulky furniture. Franz and Van came out to give a quote and ended up taking a lot of old furniture and cabinets we couldn't take with us. Their pricing was excellent and they were able to start right then. They were friendly and professional and worked diligently. Some of the woodwork needed to be disassembled so there was a lot of manual labor. They are highly recommended for all your junk removal needs!!

Mutual Propane

4.7

(162 reviews)

Great service Juan is great. Always cheerful and they offer many different size tanksread more

Easy in and out. I love the old School feel of this station…read more The gentleman refilling my tank seemed extremely knowledgeable.

Enterprise Truck Rental

4.4

(20 reviews)

They had truck we needed and when there was a problem with the truck they took care of it right…read moreaway. The staff was very professional and kind!

I rent from this location frequently, always had good service. Today I spoke with Eric, (wouldn't…read moregive last name) he was arguing about a previous rate, he was extremely rude, and told me "It sounds like this rental is going to be too hard" Who says that? Made my reservation with the Orange branch, and they were able to match my previous rate with no problems..

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7 reviews that are not currently recommended

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Candi G.

0

4

0

7 years ago

Horrible experience. I spoke to district manager Paty and she did not help me at all. My mother put her items in storage for 9 years while she was on a list for affordable housing, thousands and thousands of dollars later, we go to the unit and all her items are ruined due to a rat infestation. Do yourself a favor and save your money. Now, not only are we out the thousands of dollars, but we have to buy all new furniture too. They don't care, Paty acted like a robot and merely said "i am sorry" read more

Cassandra C.

0

1

0

7 years ago

my mother had a really bad experience here with rats. Also management did not do anything about it. They were acually very indifferent about it and that was the worst part. She even talked to the district manager and nothing was done. read more

C L.

0

1

0

11 years ago

Sandra was by far one of the most pleasant and helpful people that I have encountered in my search for a storage space for my items. Thank you very much read more

Leticia Z.

0

1

0

4 years ago

Great service and always willing to help and make all transactions easy to process. I would recomend them to all especially this location.

Wilmer H.

0

1

0

3 years ago

It's a great place to keep everything safe in a space clean and a professional customer service.

Juan J.

0

1

0

3 years ago

James was friendly and helpful. I enjoy the clean property. I would not store anywhere else.

Angeles R.

0

2

0

12 years ago

Muy buen servicio y muy limpio !!!

Extra Space Storage - selfstorage - Updated August 2026

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One Stop Storage - Santa Ana, CA

4.0

(26 reviews)

I arrived to the site, they had be right back. I had 10 mins till they get back. So, I decided to…read morewait. Monica came back sooner than the 10 minutes, on top of that she was rescuing a litter of kittens, Amazing. Love her already. Anyone who save animals, are automatically amazing, and kind people. I had a feeling this will be a good thing. Monica was very helpful with helping me deciding the size of storage I needed. She has great customer service skills, and a multitasker. I was right. Got my unit for the special deal. Will recommend anyone here if they need storage. Picture will follow.

After being with one stop the Experience was truly totally terrible. I've had a very troubling…read moreexperience with this storage facility. My mother has repeatedly been harassed by staff while simply trying to review court documents at her own storage unit. She was not loitering or staying overnight, just spending a few hours at a time handling important personal matters. Despite this, Monica began complaining about how long she was there, even though the lease agreement does not stipulate any time limits for being on site during normal business hours. Monica arbitrarily decided on a number of "acceptable" hours, which she applied unfairly to my mother. What's worse is that other tenants are clearly running full scale businesses out of their units and are there all day with no issue. This double standard is unacceptable.

Public Storage

3.3

(208 reviews)

I rented a storage unit 20x10 for $277 with a discount end of Dec. now I got an email that they are…read morerising the price from $277 to $399 on the first of April. This is highway robbery. Then when customers cannot afford that the company Auctions off the unit and pocket the money! There should be a law against this. They shouldn't be able to raise the price over $50% in couple of months i will definitely seek to end this stealing practice asap! I will be putting this issue on Nov. Elections!

I got an upper storage space and when I did the move yesterday I have to use the ladder. I am 68 yr…read moreold man if I break my bones it won't have time to recuperate. Anyway, Scott help me find a ground floor space within my budget. It surely saved my back and my bones. Thank you Scott.

A-1 Self Storage

4.4

•$$

Quick and easy to purchase a storage unit! Amazing service…read more They definitely sell quick, so get yours now!

Rachel set me up in the phone via the San Diego office and David checked me in! Everything was…read moresmooth and they were both so friendly! They had all the information I needed and everything was so smooth! Thank you all so much!

AAA Quality Self Storage - Tustin

I had such a great experience using AAA self storage for 3 years. The front desk employee Josie…read morewas so nice and helpful, it made me feel comfortable right away. The storage facility is in a good area, is clean and I always felt very safe. There are two layers of keypads and many outside cameras. Overall it was a great place and the staff is very helpful.

I requested a midsized storage unit. The quality of the unit is great and the value is even better…read more Lastly, the manager is very personable and professional. The location was great and I would recommend AAA Quality Self Storage to anyone looking for a safe place to store their belongings.

I-5 Self Storage

(142 reviews)

My experience here is worth more than 5 stars!!! Marki is so friendly and accommodating! I've had…read moresuch horrible interactions with other storage facilities that this was a breath of fresh air! Thank you so much Marki 10/10 recommend!!!!

It is a super safe place, very clean, I have been renting for 6 years and I am very satisfied with…read moreall the staff.

South Coast Self-Storage

4.2

(76 reviews)

Dave really helped our business out with a great storage unit. His customer service is top notch…read moreand he is very intentional with his customers. He is a hard worker and a man of God!

The sales team here is very uninformed. Learned the hard way that the call center is not based at…read morethe location but some other location entirely. Couldn't tell me much about the layout of the property and was told I'd be on a ground floor with easy access. I ended up with a second floor unit and the initial size I was recommended wasn't large enough. I went with the bigger size which didn't "qualify" for the same promotion so my price jumped substantially from what was expected... All these storage facilities seem to prey on people in times of need and I thought a new one in my new county with a new brand would be different.... Sadly I was wrong

Garden Grove Secured Storage

3.1

(16 reviews)

Rents are increased regularly. They insist on autopay. They will not refund your pro rated rent…read more Move on the first or pay in full for the month. They don't share that little detail with you until your unit is empty on the 5th. Surprise!!!

I needed a storage space to put items while my condo do was up for sale. I didn't want my condo to…read morebe cluttered with boxes so I stored my extra stuff at Garden Grove Secured Storage. The staff was super helpful and got me a strange space to fit my needs and even offered other options if I needed. Thank you Lynette for being so helpful and accommodating.

Santa Ana Mini Storage

3.4

(13 reviews)

Hats off to Armando. He was very helpful throughout the entire process and made sure we were taken…read morecare of. He gave great customer service and explained the different storages in detail and answered every question I had. Armando definitely made me feel like I made the right choice storing my stuff here

David is the man!! I was in need of a storage unit and came in to see him and he took care of me…read more Great customer service

AllSpace Self Storage