I had a great experience storing my furniture here. The facility was clean, secure, and…read morewell-maintained, which gave me peace of mind knowing my belongings were safe. The staff was friendly, professional, and always willing to answer any questions I had. The move-in process was simple, and accessing my unit was convenient whenever I needed it. My furniture remained in excellent condition during storage, and I never had any concerns about security or cleanliness. I would definitely recommend this storage facility to anyone looking for a reliable place to store their furniture and personal belongings. Thank you for providing such excellent service Wendy and Jacob! :) I appreciate you guys!!

Bianca was super helpful and made the process quick, impactful, and really set the tone of my…read moreoverall feelings of how I feel renting at this location which is FANTASTIC. My sister referred me and had nothing but great things to say and I really can see why. She never hesitated when I had a question, knew what to do, and was super confident! Keep up the great work Bianca!

I had such a great experience using AAA self storage for 3 years. The front desk employee Josie…read morewas so nice and helpful, it made me feel comfortable right away. The storage facility is in a good area, is clean and I always felt very safe. There are two layers of keypads and many outside cameras. Overall it was a great place and the staff is very helpful.

I requested a midsized storage unit. The quality of the unit is great and the value is even better…read more Lastly, the manager is very personable and professional. The location was great and I would recommend AAA Quality Self Storage to anyone looking for a safe place to store their belongings.

I had the most lovely experiences with the three gentlemen that worked here. Art, Nate, David; this…read morereview is for yall I had a family friend named Denny who was like a father to me; before he passed, we came here many years ago; and after clearing some cabinets he told me to use this storage because the service was impeccable. I just chalked it up to old man stuff; who gets excited by storage? Well fast forward to today and now I'm an older man and let me tell you, service matters. Art was the first person to help me; he was so polite, helpful, and best of all, NOT PUSHY! He showed me all three units they had, and at the end I mentioned I was going to check out public storage, a competitor down the street. Art smiled and said I should def check them out, because it would mean I would be coming back to him. Boy was he right; I went, checked it out, and came running back the next day asking if Art still had space left for me Nate helped me with my paperwork, payment; etc etc, and like Art; wasn't pushy and ultra polite. My move in date was a week away, so he recommended we put a hold on the spot I wanted, and when I was ready, to call him up A week later, I called up the shop and they were able to not only rent me to unit; BUT offer a moving truck to help me move, free of charge! David drove the truck to my place, got the ramp down for us and when we were done, drove the truck back for us to offload. The entire time he too, like the other gentlemen prior, had impeccable manners and service Thank you sirs for making this the easiest and pleasant moving/storage experience If you want amazing service, prices, and REAL genuine manners, look no further! Art, David, and Nate are your guys! Thanks again yall

One of the best managed storage facilities. I have stored my RV and Car at several facilities over…read morethe past 6 years. Fountain Valley is by far my best experience, thanks to Manager Art. Also, employees are helpful. This week, Jesse helped me start my car due to a battery heat problem. He would not accept a tip that I Offered. Obviously, they get my vote got a 5 star rating. Tom T

Felipe was great, super helpful and nice. Got me set up with a unit quickly and efficiently, no…read morecomplaints.

David was amazing and helped us find the best fit and quick made a tour for us scheduled and…read moreeverything 10/10

My experience here is worth more than 5 stars!!! Marki is so friendly and accommodating! I've had…read moresuch horrible interactions with other storage facilities that this was a breath of fresh air! Thank you so much Marki 10/10 recommend!!!!

Rented a 5x5 storage here, and from the beginning, John has been very helpful. The area is clean…read moreand spacious, and it's gated so only available from 6AM until 6PM or 7PM? (will edit cause I might be wrong). There are plenty of camera inside the storage space, and once you purchase a lock, you're the only person with access to it (or whoever you gave a key to). So your properties should be safe.

I arrived to the site, they had be right back. I had 10 mins till they get back. So, I decided to…read morewait. Monica came back sooner than the 10 minutes, on top of that she was rescuing a litter of kittens, Amazing. Love her already. Anyone who save animals, are automatically amazing, and kind people. I had a feeling this will be a good thing. Monica was very helpful with helping me deciding the size of storage I needed. She has great customer service skills, and a multitasker. I was right. Got my unit for the special deal. Will recommend anyone here if they need storage. Picture will follow.

After being with one stop the Experience was truly totally terrible. I've had a very troubling…read moreexperience with this storage facility. My mother has repeatedly been harassed by staff while simply trying to review court documents at her own storage unit. She was not loitering or staying overnight, just spending a few hours at a time handling important personal matters. Despite this, Monica began complaining about how long she was there, even though the lease agreement does not stipulate any time limits for being on site during normal business hours. Monica arbitrarily decided on a number of "acceptable" hours, which she applied unfairly to my mother. What's worse is that other tenants are clearly running full scale businesses out of their units and are there all day with no issue. This double standard is unacceptable.

Great storage place! What I love most is the super friendly customer service. Everyone I've dealt…read morewith has been kind, helpful, and easy to work with. The facility is clean and well maintained, and the prices are great too! It's nice to find a place that offers both good service and good value. I've had a really positive experience here and would definitely recommend A-1 Self Storage to anyone looking for an affordable and reliable storage place!

Chris & jasmine were awesome facilities are clean and renting online was simple…read more Ask about lock specials

This extra space storage in particular is probably the best one I ever worked with, special thanks…read moreto Stephanie Great Manager, very comprehensive, If there's any issues, please give yourself an opportunity of working with them. Thank you very much, Steph you rock keep up the great work, looking forward towards more business with you.

I rented at extra space in Santa Ana on 4th street im extremely disappointed bc Austin was…read moreharassing me day one when I began renting from ExtraSpace Austin wasn't employed there everything was going great then as Austin was hired on OMG this youngster is a monster all he did was accusing me of vaping and my partner not wearing a shirt it was so hot like 87 degrees my partner has mental health issues & im a lil lady 5ft i have work injuries i couldn't move all my things by myself Austin new my situation all he did was make my life a living hell.. i was terrified & Austin did not care .. warning the public DONT RENT at this facility it's a trick they make u feel like they are nice NOT it's a trick once ur in U pay all ur first month rent after that the threats begin THEY ARE PEDDY asf one month 2 month in now they threaten to throw u out! I had NO one to help me move my couches and frigerator I moved them to the front while I found a truck bc U-Haul wound help me bc I had chime & Cash App they refused to take my money TRUST I tried.. mind u Austin is watching not giving 2 about it .. it was a nightmare people.. and the worst part my couches & frig were stolen.. . NOT EVEN THINK OF RENTING AT EXTRASPACE!!! It's a trick!

Dave and Nery was very helpful, kind and informative. Thank you Dave for everything and looking…read moreforward to see you again soon.

Dave has been very helpful since day one of me getting the storage unit and answering a lot of my…read morequestions. I wanted to make sure this spot was secure enough for my belongings as I had families and friends got their stuff stolen from different storage facilities, but the security here is amazing. Dave has helped me so much. Especially making my first payment as I was a little confused but he was very helpful.

want to give a big shoutout to Bonnie at Extra Space Storage in Santa Ana for making my experience…read moreso easy and stress-free. Bonnie was a really cool person, very understanding, and knew that I needed a storage unit as soon as possible. She worked with me and made sure everything went smoothly from start to finish. She was also very patient and helpful when it came to getting the app downloaded and making sure I understood how everything worked. I really appreciated that she took the time to help me instead of rushing through the process. She even made sure I was reminded about when my payments were due, which was extremely helpful. Bonnie provided excellent customer service and genuinely went above and beyond to make sure I was taken care of. Extra Space Storage is lucky to have an employee like Bonnie. I definitely appreciate all her help and would recommend her to anyone looking for great customer service!

Really bad experience for me. I never even used my storage unit I never even checked in and they…read morerefused to give me a refund and they charged me. They would not transfer to a different facility or to a different unit or refund me when I was unhappy with my space and location.