This location is very clean and the people, like John, are super professional and responsive. You can't find a better service in town for the price too! read more

Had a great experience at Extra Storage!!! Julie was amazing and was super helpful, professional, and made everything really easy. The facility is clean, secure, and the process was smooth from start to finish. Highly recommended!!! read more

I have had a storage unit here for quite sometime. This facility and staff are amazing! There are no bugs, weird smells or moisture/mold. Never any dust on my things either! John and the other employees are all so helpful, friendly and I trust they're keeping my stuff safe! This place is truly a gem, it will not disappoint! -safe and clean! ***** read more

This place makes moving or organizing your home so easy. The staff especially John is very helpful and kind. The facility is clean and neat. Easy access but also very safe. Move in was easy and move out even easier. We would highly recommend this facility and we would definitely use them again when needed. The cost is cheaper as well. Some places charge so much. They make it affordable for you. Thank you again, Diane L. read more

Great location and great customer service! Great monthly rates. It is super clean and friendly staff.

This is the second time I've rented here and a great experience each time. Always clean and friendly service. Never had any problems. I definitely recommend. read more

Amazing customer service! Unlike public storage! I have tried looking for a place that takes care of you and values your belonging! I like to thank John and one other person who helped me as well. Would recommend it to any one. Keep up the great work! This storage is a plus!!!! read more

John was very helpful and very customer friendly!! Makes for a great experience, thank you!

Thank you John & Extra Storage Newport Mesa for excellent service and a stress free storage rental process!

Johnny was extremely helpful and kind and helped me get exactly what I needed for the best price I could find around town

I stored my belongings at the Newportmesa Extra storage location on Bristol St in Costa Mesa. I stored my property here for a year and a half in B-297. Everything was fine until the recent rains when the roof (EXTRA STORAGES ROOF) leaked and damaged my property. Per the property manager (Mary), this is my responsibility (my responsibility their roof leaked and damaged my property) and they will not do anything about it and I need to contact MY insurance company. I contacted corporate and left a message on the area managers voicemail and have yet to receive a call back. If you are thinking about using this facility, "DO NOT"! I paid monthly my storage fees and this is the outcome. read more

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great customer service, i really appreciate how johnny took his time helping me! i will definitely recommend this location

I got a storage unit today from John. He was extremely helpful and a pleasure to work with. The place is clean and easy to access.

I have been using this storage facility for a year and a half now. The basement unit I rent is very easy to access with the carts they provide. It is nice, secure and in a great location of OC! read more

I needed a last minute unit and Rachel was the biggest help! She got me set up quickly, was so kind, and made sure the process was simple and smooth. The whole front office has a great vibe - it felt like I was dropping things off at a friends place! Rachel personally walked me around the property as she explained the basics, and took extra time to help me set up and answer any questions I had. 10/10! The facility is spacious, clean, and organized well. Plenty of carts, products inside you may need, and room to utilize your unit without being affected by anyone else who might be there at the same time. read more

Yelp: please add a zero star option. Thanks. I have nothing nice to say about this storage facility. My boyfriend needed a unit by his mom's house who had a free truck ASAP to get his stuff out of her garage as she was moving. Unfortunately he chose this place. I have been a self storage manager for 12 years and have worked at 4 different companies... so needless to say I know the customers rights but I also know what good customer service looks like... and I did not see that here. They put crazy rules like "you can only spend 2 hours a day in your unit" WTF? In 12 years I never heard ANY FACILITY say that. This is unreasonable and the lady there harassed my boyfriend several times because he was trying to organize his stuff (remember he had to move in a hurry and didn't have time then) as long as no one is trying to live in the unit what's the problem? You don't like to work? Then... one day they were having problems with their gate opening and they left at 6 (access is until 7) they didn't go around informing the customers they needed to pack up so thinking he'd be able to exit the facility at the usual time he got locked in. Then... he wanted to move out the stuff and move it into my unit at my facility and they wouldn't even let him move out without giving a 30 notice... really? Customer service is terrible. The woman is not friendly at all ... the gentleman just listens to her like a little puppy dog. I believe they are husband and wife... so sorry for him. I can go on and on about what terrible service we experienced for the whole 3 months he stored there. If you value respect and courtesy I would suggest you stay far away from this place... there are too many competitors in OC to settle for this. read more

I called to inquire about renting a storage space and Tamra was very helpful as she Answered all my questions.- I decided to take a unit and move in was easy- storage space was in good shape- and also there were plenty of cameras... read more

In this busy world where there isn't enough space for our knick knacks and lets just say additional junk, Extra Storage definitely has the storage room, a decent rental price and a nice facility. We were in utter torture from our previous storage place and decided to venture closer to home and saw Extra S. Went in, was pleasantly serviced by the nice staff and taken a tour of the storage unit and grounds. We were very confident in our decision to rent here, and the unit has treated all of our treasured items well. Perks: Units are very clean and organized. Manager (Mike) is an awesome guy! Very helpful and able to answer many questions. KNOW before you GO: If you rent, keep in mind the Gate times. Closes at 7pm sharp!! As to any rental agreement, whether leasing an apartment or even a storage unit, the laws apply for both when it comes to vacating, be sure to read the deets!! OVERall: No disappointment. Better services than most other storage units in CM. read more

I rented a storage space today and it was an easy process. I dealt with Gina, Rachel and Tamra and they were all terrific!! I could not recommend this place and these people higher. This is probably my first review of anything in 5 years so I really was impressed. read more

We got a storage with them and everything was great! Best customer service especially Rachel! She is the best lol you guys should really check this place out! very well secured with cameras and everything. Very much recommended! read more

I have been storing here for two years in a large basement unit. It is air-conditioned and well lit with a large elevator, carts available and parking right by the elevator door. The location is very convenient and the manager, Gina was professional and helped me select a great unit. The paint colors are kinda funky but the service and interiors are very up to date and professional. read more

I came into this storage facility to buy boxes and possibly use them for my storage needs . While still in the office , Before receiving my receipt for the almost $100.00 worth of boxes I JUST PAID FOR , I realized that I bought the wrong sizes . I brought it to the front desk ladies attention and asked if I could exchange them for bigger boxes and pay the difference . She said she would have to ask the manager , and the manager said that she could not reverse anything and that all sales are final . I was absolutely in shock and blown away . If these shady people act this way about boxes , I would definitely not trust them with your personal belongings . I realized really quick that you can buy all different types ( shapes and sizes ) of regular or heavy-duty boxes ( and bubble wrap , tape , foam wrap , cellophane wrap , etc.) at Staples for a fraction of the price that you can buy from these people !! , and there are definitely cheaper storage units in the same area . Do your due diligence and go anywhere else for all of your needs . read more

I was very pleased with Extra storage. I was in a situation where I needed a storage unit for at least one month, but not knowing the length of the stay I would need. I was doing a minor remodel and chose to store my furniture during the process. Not only, did they have a unit that was 30$ a month cheaper than the storage unit down the street, but I also was able to use their moving truck free of charge. All I had to pay was for the diesel gas I used. Secondly, they do ask for a 15 day move out notice. I was 6 days past the 15 day notice window. Instead of them charging me an extra month they only prorated me the 6 days I was over. The employees were also very nice and helpful. So yes, I would recommend this storage unit facility to anyone in the area. read more

Linda is exceptional. She was extremely helpful in helping us select the right size storage. I've rented here over the last few years and I'm now helping a friend rent. This is a great facility. read more

Facility is very clean and well maintained. It is all time safe. And great Costumer Service . Access 7 days of the week. Front office, bathroom, hallways is always clean. read more

I walked over to this place after working and working out at Innovative Results, and love it! The place is very well kept. It looks very nice. The facilities are clean. The staff is awesome! Rick was extremely nice to me. It has normal regulations for storage, and I would recommend it to anyone who asked about some extra space to store their belongings. read more

BEWARE! These guys require a THIRTY DAY NOTICE when vacating!?!? kind staff but terrible move out terms. I'd pass

I have an office just down the street on Newport Beach, so I decided to check out the prices for this place. On the way I stopped by two others along the way. What a difference. The stuff and girl (I believe she is the manager) was so nice. Compared to the other two places, I will definitely rent here when I am ready. In addition to a clean place, drive to unit, and friendly staff. They also have a pretty large truck for free. This is exactly what I needed. When looking for a storage place, I highly recommend Extra Storage. Go see Hedalen. read more

The folks at the front desk here are always extremely polite and helpful. I had some doubts as to a large piece of furniture would fit in the elevator. Gabriel was kind enough to help me measure the elevator (it will fit diagonally if I left one side) which in turned allowed me to save some $$. All in all great experience. Give them your business, you won't regret it. read more

Extra Storage-Newport Mesa is by far a superior place for storage. I cannot convey enough how well maintained and clean the facility is. Additionally, the facility managers Joe and Mary Saucedo, and particularly one employee, Corey Brannon, by far exceeds your expectations. Corey for instance, has on many occasions gone out of his way to assist me with answering questions, and assuring specific storage details. Corey is one of those true assets to Extra Storage. I've watched Corey with other clients and he never waivers with his positive, can do attitude. Thank you guys for being our "home away from home." read more

Needed a place to store furniture so stopped here yesterday. Clean facility, good price and spacious storage. Big thanks to Cory for helping us out and making it an easy process, you're awesome. Would highly recommend this place read more

Was there with a Friend when they rented a unit. I was very impressed with their professionalism and how quick they were. Also, the facility is very clean. I wish I had come here before renting my own unit elsewhere. The people in the office were very nice and helpful. read more