I chose this storage facility because the initial price seemed like a great deal, but that didn't…read morelast. They keep raising the rent, and the recurring price hikes make it much more expensive than expected. It feels like they offer low introductory rates just to get you in the door. Also, many of the positive reviews appear to come from customers who are encouraged to leave a review when they first sign up, before they've had time to experience the constant rent increases. If you're looking for a storage facility with stable pricing and good long-term value, I'd recommend looking elsewhere.

Keira took care of me today - it was a transfer to a bigger unit - smooth, convenient, well priced.read more

I highly recommend this place. My family is all from the East Coast and we needed storage to hold…read moretheir property. Allspace in Costa Mesa was wonderful -- especially Working with Joan Norris! She's respectful, helpful and professional. Best of all, they're clean and located right by our home. So convenient and affordable - A++

PLACE IS A SCAMMMMM!!!!!!!!!!!!!! I was sold on a small unit…read more5 feet for $75/ month Then, each month they increased the rent without notice!!! All of a sudden I was paying $260 a month?!!! When I complained that they said that they can't control the wages and this sometimes just happens?! I moved all of my stuff out the other day... The place is ghetto! I never felt safe going by myself to my storage unit! Joan (owner/manager) and her boyfriend are weird!! DO NOT RENT HERE UNLESS YOU WANT TO BE SCAMMED or you want to hang out with crackheads!

Horrible business avoid this company --They raised our rent three times this year alone, we began…read morein December 2024 and they raised the rent 40% promptly after the LA Fires early February, three months later went up another 20% and now we got a notice of another 20% price increase starting December 1st - we are canceling account and reported and opened a case with Better Business Bureau

DO NOT RENT FROM ANY PUBLIC STORAGE FACILITY!!…read more Onsite Staff are great people BUT Corporate is what makes this place DECEITFUL and SHADY!! Corporate offices of Public Storage raised our rate 40% in 4 months and after asking around will raise it continuously thereafter every quarter! Nobody tells you when you sign up that they will raise your rate up 40% or more. So why would you think as much. They wait for you to move in get everything settled and Hit you with this increase expecting you to pay it! Here is the kicker! I went online and at the same facility for a bigger unit they offered it for less than what I was paying. This Shady practice shows you they are willing to let renters go just so they can get people to pay the increase. And if they don't and you move out they do it to the next person. I will be reporting to Better Business Bureau as well as telling everyone I know never to rent from this terrible company. I called corporate office and they basically said there is nothing they can do because it's based on demand. even though I told them I see open units at the facility. It took me 10 minutes to find a storage facility closer to my home with better access hours and 25% less than what I am paying. Already confirmed with new place that they only do rate adjustments every 9 months and the maximum they have done was 9% during a high time. This is acceptable. I made a mistake in signing up with PUBLIC STORAGE but I hope this review helps others in not making the same mistake. I truly hope that public storage corporate reads this and gets their act together. I guess for now I will use my only consumer power and move!! Anyone reading this do not get TRICKED like many of us on YELP. READ all the other negative reviews about shady rate hikes!! AVOID THIS PLACE LIKE THE PLAGUE!

This location is very clean and the people, like John, are super professional and responsive…read more You can't find a better service in town for the price too!

Had a great experience at Extra Storage!!! Julie was…read moreamazing and was super helpful, professional, and made everything really easy. The facility is clean, secure, and the process was smooth from start to finish. Highly recommended!!!

Great storage place! What I love most is the super friendly customer service. Everyone I've dealt…read morewith has been kind, helpful, and easy to work with. The facility is clean and well maintained, and the prices are great too! It's nice to find a place that offers both good service and good value. I've had a really positive experience here and would definitely recommend A-1 Self Storage to anyone looking for an affordable and reliable storage place!

Chris & jasmine were awesome facilities are clean and renting online was simple…read more Ask about lock specials

We got such good service at Baker Fairview Self Storage…read more And we had a chance to observe the staff there while waiting, and everyone got the same good and respectful service. We had a choice of lockers, and bought a lock on the premises. They also sell boxes and mattress covers. EVERYTHING was explained to us. All units have an alarm. The place is very clean, both the office and the units. You can enter from both Baker and Fairview. If you're driving something big, we suggest you use Fairview (you turn in right before the Mexican restaurant).

I don't know who keeps in track of opening the store but I reserved a u-haul a week ago for today…read moreat 10:00am I show up at 10 and wait 20 minutes, the sign says open but no one's inside lights are off, I called them no answer, I called u-haul and all they were able to do is give me another business that was open, this set me back for time to move including movers I had to hire and was a huge inconvenience. next time you guys should open up on time or maybe train your employees better.

Watch out for these guys. They put phony charges on your monthly invoice. - They make it…read moreimpossible to pay your rental fee through their janky-dated website. No matter how many times you put the payment through, it'll keep getting rejected. Then they charge you a LATE fee, a PRE-LIEN fee and an LIEN fee, all because their website is rigged to NOT accept your payment. It's a sweet little side-hustle they're using to SCAM their own customers. - By the time I can get over there to pay them in person they claim I have racked up-an additional $25 in fees, and somehow the fees are all my fault so I better pay them or they will auction my unit. I don't know if this is happening at just this one specific facility or if this is a company-wide con. Personally I'm done with these guys. There's A LOT of other storages places in the area.

THEFT AND FRAUD---DO NOT USE THIS STORAGE. I came back to check on my unit and they had installed a…read morenew lock. I had to sign a waiver for them to break the lock that was on the door. I asked what happened to the lock originally purchased when I got the unit and they said they didn't know anything. When they opened my unit it was all empty boxes. Everything stolen! And they tried to sell me a new lock! This place is a scam. I never missed a payment in 19 months and they never even notified me that the lock had been changed let alone all of my things stolen.

Needed storage for two months. Pricing was good, space was clean, never had problems getting in or…read moreout. The stuff was helpful and friendly getting me set up.

Have been with AS Storage for ten years. Extremely clean and secure. Equally importantly, Victor…read moreand Anna are very customer service focused. These two are helpful, friendly and professional; they go the extra mile to ensure your complete satisfaction. We continue to keep our business with AA because of the great staff.

This Is a great storage facility, really love their promote deal with first 3 months 50% off. They…read moreovercharged me one time by mistake and I emailed them and they fixed it right away. I always have good service whenever I talk to whoever works at the office. Love that they provide carts by the elevator for you to use. They do offer their truck for you to use if you need one.

We picked InStorage because the location was ideal, they had an appealing promo going on offering 3…read moremonths at 50% off, and they guaranteed free used of their moving van upon moving in. While the location was perfect and the general facility was nice and appeared safe, working with the staff onsite was a hassle from the moment we moved in. Upon arrival they "lost" our reservation in the system, blaming it on some confusion between two reservations booked for the same day, one Carol and one Carolyn. Additionally, we were told we could not use the moving truck we were promised because it was stolen, a lie confirmed later by the manager. We spent half our moving day trying to locate a Uhaul last minute because of this mistake. For the most part our time renting unit was a good experience, with the exception of issues we had paying online. The website had glitches every month. Additionally, if you use the three months free deal, make sure you move in on the 1st. They applied the first 50% off to our prorated three days in the first month. When we asked the manager about it later he told us "You could do it that way. But the person that chose to move you in chose to do it this way." Moving out was also a hassle. Upon move in I specifically asked the terms of move out, including whether or not the last month was prorated. I was assured it was. However, when we went to give notice they told us that we had to pay the entirety of the last month even though we were only going to be in the unit for 5 of those days. We had to rearrange our moving schedule to move out by the end of the month, resulting in our move taking place over two weekends and needing to rent two more Uhauls in addition to the one we needed to move in. After we removed everything from the unit we went to the office to complete the move out with their representative. Their out of office sign was on the door stating they'd be back at 9am, it was 11am and no one was inside. We had to return later that afternoon to complete the move out. Note, they do not have dumpsters onsite for customer use. A week after we move out, I get a text reminding us our storage rent was due on January 1st. I called in and the person I spoke with on the phone was abrasive and unhelpful, he told us whoever we spoke to in the office on our move out day did not process our move out in the system. Eventually, he said he would check the unit to make sure we were fully out and if we were he would reverse the charge for January. We will see if it really happens. Overall, the three month deal and location were not worth it. Between the three Uhauls we had to rent and all the frustration caused, it would have been better and possibly less expensive to go with one of their many competitors in the area.

Rented us a unit with a broken door that someone had their things broken into prior. they didn't…read morefix it. a few of my things went missing the female employee screamed at me and I'm sure she took it and didn't help at all, next day my tools are missing and the other female doesn't help out at all. left, do not rent here it is not hospitable. and It says 1$ for first month and they charged me for the whole month. FRAUD!

DO NOT RENT FROM ANY PUBLIC STORAGE FACILITY!!…read more Onsite Staff are great people BUT Corporate is what makes this place DECEITFUL and SHADY!! Corporate offices of Public Storage raised our rate 40% in 4 months and after asking around will raise it continuously thereafter every quarter! Nobody tells you when you sign up that they will raise your rate up 40% or more. So why would you think as much. They wait for you to move in get everything settled and Hit you with this increase expecting you to pay it! Here is the kicker! I went online and at the same facility for a bigger unit they offered it for less than what I was paying. This Shady practice shows you they are willing to let renters go just so they can get people to pay the increase. And if they don't and you move out they do it to the next person. I will be reporting to Better Business Bureau as well as telling everyone I know never to rent from this terrible company. I called corporate office and they basically said there is nothing they can do because it's based on demand. even though I told them I see open units at the facility. It took me 10 minutes to find a storage facility closer to my home with better access hours and 25% less than what I am paying. Already confirmed with new place that they only do rate adjustments every 9 months and the maximum they have done was 9% during a high time. This is acceptable. I made a mistake in signing up with PUBLIC STORAGE but I hope this review helps others in not making the same mistake. I truly hope that public storage corporate reads this and gets their act together. I guess for now I will use my only consumer power and move!! Anyone reading this do not get TRICKED like many of us on YELP. READ all the other negative reviews about shady rate hikes!! AVOID THIS PLACE LIKE THE PLAGUE!