I came here yesterday to get some paper shredded for our office. I had a lot of boxes of tax papers…read morefor the company I work for that needed shredding. Joan was super awesome and very helpful. I appreciate good people and believe me Joan is the best. This is my go to place for all paper shredding. The best part is the email confirmation that confirms your important paperwork is being properly destroyed. The piece of mind that gives our company is priceless. Thank you again Joan.

I highly recommend this place. My family is all from the East Coast and we needed storage to hold…read moretheir property. Allspace in Costa Mesa was wonderful -- especially Working with Joan Norris! She's respectful, helpful and professional. Best of all, they're clean and located right by our home. So convenient and affordable - A++

My wife & I have used "17th Street Self-Storage" for over a decade for miscellaneous home storage,…read moremy work tools and our row boat when not on the dock. Bruce Bear has been there the whole time and Severo, his trusty detail guy, has helped with physical things my wife couldn't manage. Plus, the secure entry system allows us to access the unit "off hours." Can't get better than that. -- Bo

I have had a storage unit here for a few years now. I really like that it's 24 hour access and you…read morecan drive up to your unit. That makes it very easy to load/unload quickly from the car. My mom used to have a unit at one of those two story places and you had to walk into a huge warehouse and take an elevator up. It took us 10 times as long to load anything due to all the walking. Management has been painless to work with and easy. I don't really interact with them much as the place is kept up, the gate opens everytime I need it and I just auto-pay my rent. Centrally located on 17th street right next to trader joes so much easier and quicker to get to than most up placentia or Red Hill.

I was given excellent service by Araceli. Unit was…read moreadvertised on line and she was immediately available to show me it on the property. Reach out and follow up phones were timely and professional. What a welcome relief at a stressful time.

Rent somewhere that doesn't constantly increase their prices to an unreasonable amount…read more There are places out there that have rates that don't go up constantly. This place is a scam.

This location is very clean and the people, like John, are super professional and responsive…read more You can't find a better service in town for the price too!

Had a great experience at Extra Storage!!! Julie was…read moreamazing and was super helpful, professional, and made everything really easy. The facility is clean, secure, and the process was smooth from start to finish. Highly recommended!!!

Chris & jasmine were awesome facilities are clean and renting online was simple…read more Ask about lock specials

Never had any problems until the past week. I was in building 5 unit 579A…read more 6-26-24 I got a call from the property manager, Jasmine. I was notified that my storage unit "was tampered with and it looks like they weren't able to get in". At the end of the call she stated that she needed a key on file to work on getting the door fixed. I came in and talked to Jasmine and again insisted to have the key on file. Before I gave my key, I went to my unit just to check it out. I asked if there were any other units that were tampered with and she said that mine was the only one. I thought that was quite strange I went to my unit and I saw my unit was tampered with (they tried to pry the door open). I opened my unit and I saw everything was rummaged through. My bike and my camera were stolen. I was quite furious from what I saw and what was taken so I just locked up and went back to the front desk. I told Jasmine that my unit was broken in. I asked if I could see any video footage but I wasn't covered or insured so there's nothing I or A1 Storage could really do about it and that I would need to file a police report. There was not much sympathy but didn't think too much about it. I asked about when they would fix the door and she said it will be sometime within the week. Before I gave my key, I went back to my unit and took other valuables that they missed. I also put everything back and organized what was went through, locked up and went back to the office to hand Jasmine my key. I told her that the thing that was off was how they were able to lock the door with the metal shaft bent and my locks still in place 6-30-24 I came back around 6pm with my mom to my storage unit check my unit again just to take what other things that I could gather. After opening it up, my unit was rummaged through again. The door, lock/shaft looked to be the same as it was. It just boggled my mind how they were able to put it back without unlocking it. At this time I didn't want to assume but I was thinking maybe it was an inside job since they had my key and that I was told mine was the only one that was broken into. I was curious so I walked down neighboring units and I noticed a handful of units had their metal shafts cut open. My mom was worried for me so that's when I decided to just move out. Since it was already late, I thought to just do that the next day 7-1-24 I went into the office around 9am. The front door was closed and I called the number that was left on the door since it said they are on the property. Jasmine picked up and said that she'll be at the front desk shortly. She came in and she asked if I was the one that just called and showed me the red tag (tampered units). Seems like she remembers me from the week prior. I told her that my unit was broken into again. Again, no sympathy whatsoever, but I didn't need it. I then told her that there were 4 to 6 units that were broken into with the shafts cut. She looked frantic about the whole situation but who wouldn't if you're the only one managing the place. I asked if I could move out today and not be charged for the next month's rent since it is the 1st day of the month. She said I'm more than welcome to if I don't feel safe here. I was going to rate this place 0 stars but I thought granting me this deserved at least 1 star I started gathering my things and saw Jasmine, herself, working on replacing the shafts on the broken-into units. Made me wonder if she also calls the customers saying it looked like your door was tampered with but weren't able to get in I came across like 3 other people the day I moved out. I mentioned to them to be careful with the recent break-ins. I was glad I told them about it because they should know. However, Jasmine confronted me and asked me if I'm telling customers about the break-ins to not to do that because "it makes us look bad". Well, maybe they should have done a better job at securing the place. Btw, they should have door locks at the entry door of each building. I highly recommend to consider looking elsewhere

I don't know who keeps in track of opening the store but I reserved a u-haul a week ago for today…read moreat 10:00am I show up at 10 and wait 20 minutes, the sign says open but no one's inside lights are off, I called them no answer, I called u-haul and all they were able to do is give me another business that was open, this set me back for time to move including movers I had to hire and was a huge inconvenience. next time you guys should open up on time or maybe train your employees better.

I've had my storage unit here for a month and everything has been smooth. I have an 8x10 on the…read moresecond floor. Paid almost $200 for it all together. Feels secure and easy to access. The customer service here has been great as well. Miriam was the one who helped me with my paper work. She was helpful in getting me situated and providing all the details I need. Today I called into their office and an employee named PETER picked up the phone. He was a temporary sub from the La Habra location. He had a great attitude and was super accommodating with an emergency request I needed for my storage unit. This was my first time ever having a storage unit. Overall my experience has been great and I will definitely look into getting another one in the future when needed!

I have rented storage spaces before, and was very fortunate to find this one. The resident managers…read more(Kurt and Robbie) were, and are very friendly and warm, they actually live on the property! the grounds are well maintained, bathroom clean!! storage units very clean!!! Huge plus!! and prices very reasonable, in fact the best in town I give this STOR-IT SELF STORAGE 5 STARS Highly recommended, Thank You

Great location, clean and has plenty of different sized spaces. The business office is open late…read morehours and weekends. Gate can be opened remotely through an app or manually. Customer service is top notch and I highly recommend anyone who is looking for storage space.

We picked InStorage because the location was ideal, they had an appealing promo going on offering 3…read moremonths at 50% off, and they guaranteed free used of their moving van upon moving in. While the location was perfect and the general facility was nice and appeared safe, working with the staff onsite was a hassle from the moment we moved in. Upon arrival they "lost" our reservation in the system, blaming it on some confusion between two reservations booked for the same day, one Carol and one Carolyn. Additionally, we were told we could not use the moving truck we were promised because it was stolen, a lie confirmed later by the manager. We spent half our moving day trying to locate a Uhaul last minute because of this mistake. For the most part our time renting unit was a good experience, with the exception of issues we had paying online. The website had glitches every month. Additionally, if you use the three months free deal, make sure you move in on the 1st. They applied the first 50% off to our prorated three days in the first month. When we asked the manager about it later he told us "You could do it that way. But the person that chose to move you in chose to do it this way." Moving out was also a hassle. Upon move in I specifically asked the terms of move out, including whether or not the last month was prorated. I was assured it was. However, when we went to give notice they told us that we had to pay the entirety of the last month even though we were only going to be in the unit for 5 of those days. We had to rearrange our moving schedule to move out by the end of the month, resulting in our move taking place over two weekends and needing to rent two more Uhauls in addition to the one we needed to move in. After we removed everything from the unit we went to the office to complete the move out with their representative. Their out of office sign was on the door stating they'd be back at 9am, it was 11am and no one was inside. We had to return later that afternoon to complete the move out. Note, they do not have dumpsters onsite for customer use. A week after we move out, I get a text reminding us our storage rent was due on January 1st. I called in and the person I spoke with on the phone was abrasive and unhelpful, he told us whoever we spoke to in the office on our move out day did not process our move out in the system. Eventually, he said he would check the unit to make sure we were fully out and if we were he would reverse the charge for January. We will see if it really happens. Overall, the three month deal and location were not worth it. Between the three Uhauls we had to rent and all the frustration caused, it would have been better and possibly less expensive to go with one of their many competitors in the area.

Had a great experience working with the manager Nathan onsite, he was accommodating to me when I…read moremoved in and out. I would recommend this location if anyone is in need of temporary storage!