Keira took care of me today - it was a transfer to a bigger unit - smooth, convenient, well priced.read more

Bait and switch on prices . They also want to really charge what better, cleaner places…read more honestly advertise - Or more I had phone issues so I didn't see what they did for several months but going from the advertised price to more than double . It's hiway robbery made easy as they do it in autopay . Beware ! I moved in in Sept a 5x8 price supposedly for a 6x7 was going to move my larger storage here , but instead it went up right away and was to have doubled on the 2nd . I'm moving out !

I highly recommend this place. My family is all from the East Coast and we needed storage to hold…read moretheir property. Allspace in Costa Mesa was wonderful -- especially Working with Joan Norris! She's respectful, helpful and professional. Best of all, they're clean and located right by our home. So convenient and affordable - A++

I came here yesterday to get some paper shredded for our office. I had a lot of boxes of tax papers…read morefor the company I work for that needed shredding. Joan was super awesome and very helpful. I appreciate good people and believe me Joan is the best. This is my go to place for all paper shredding. The best part is the email confirmation that confirms your important paperwork is being properly destroyed. The piece of mind that gives our company is priceless. Thank you again Joan.

My wife & I have used "17th Street Self-Storage" for over a decade for miscellaneous home storage,…read moremy work tools and our row boat when not on the dock. Bruce Bear has been there the whole time and Severo, his trusty detail guy, has helped with physical things my wife couldn't manage. Plus, the secure entry system allows us to access the unit "off hours." Can't get better than that. -- Bo

I have had a storage unit here for a few years now. I really like that it's 24 hour access and you…read morecan drive up to your unit. That makes it very easy to load/unload quickly from the car. My mom used to have a unit at one of those two story places and you had to walk into a huge warehouse and take an elevator up. It took us 10 times as long to load anything due to all the walking. Management has been painless to work with and easy. I don't really interact with them much as the place is kept up, the gate opens everytime I need it and I just auto-pay my rent. Centrally located on 17th street right next to trader joes so much easier and quicker to get to than most up placentia or Red Hill.

I was given excellent service by Araceli. Unit was…read moreadvertised on line and she was immediately available to show me it on the property. Reach out and follow up phones were timely and professional. What a welcome relief at a stressful time.

DO NOT RENT FROM ANY PUBLIC STORAGE FACILITY!!…read more Onsite Staff are great people BUT Corporate is what makes this place DECEITFUL and SHADY!! Corporate offices of Public Storage raised our rate 40% in 4 months and after asking around will raise it continuously thereafter every quarter! Nobody tells you when you sign up that they will raise your rate up 40% or more. So why would you think as much. They wait for you to move in get everything settled and Hit you with this increase expecting you to pay it! Here is the kicker! I went online and at the same facility for a bigger unit they offered it for less than what I was paying. This Shady practice shows you they are willing to let renters go just so they can get people to pay the increase. And if they don't and you move out they do it to the next person. I will be reporting to Better Business Bureau as well as telling everyone I know never to rent from this terrible company. I called corporate office and they basically said there is nothing they can do because it's based on demand. even though I told them I see open units at the facility. It took me 10 minutes to find a storage facility closer to my home with better access hours and 25% less than what I am paying. Already confirmed with new place that they only do rate adjustments every 9 months and the maximum they have done was 9% during a high time. This is acceptable. I made a mistake in signing up with PUBLIC STORAGE but I hope this review helps others in not making the same mistake. I truly hope that public storage corporate reads this and gets their act together. I guess for now I will use my only consumer power and move!! Anyone reading this do not get TRICKED like many of us on YELP. READ all the other negative reviews about shady rate hikes!! AVOID THIS PLACE LIKE THE PLAGUE!

This location is very clean and the people, like John, are super professional and responsive…read more You can't find a better service in town for the price too!

Had a great experience at Extra Storage!!! Julie was…read moreamazing and was super helpful, professional, and made everything really easy. The facility is clean, secure, and the process was smooth from start to finish. Highly recommended!!!

This facility is clean and has the most competitive prices in the area…read more However, this review is really for Maricela. My husband and I just relocated out here from the desert and we needed a storage unit FAST! I was a bit stressed and didn't know what to do. The representatives at A-1 transferred me to Maricela and she happily answered ALL of my many questions. I have since been to the facility twice for moving and she was very friendly and helpful each time. I highly recommend this facility, not just for the great pricing, but because of the service Maricela provides. You can find a storage unit anywhere, but you may not find someone with that level of service and friendliness who makes things easier for you. Thank you Maricela!!

Chris & jasmine were awesome facilities are clean and renting online was simple…read more Ask about lock specials

I don't know who keeps in track of opening the store but I reserved a u-haul a week ago for today…read moreat 10:00am I show up at 10 and wait 20 minutes, the sign says open but no one's inside lights are off, I called them no answer, I called u-haul and all they were able to do is give me another business that was open, this set me back for time to move including movers I had to hire and was a huge inconvenience. next time you guys should open up on time or maybe train your employees better.

I've had my storage unit here for a month and everything has been smooth. I have an 8x10 on the…read moresecond floor. Paid almost $200 for it all together. Feels secure and easy to access. The customer service here has been great as well. Miriam was the one who helped me with my paper work. She was helpful in getting me situated and providing all the details I need. Today I called into their office and an employee named PETER picked up the phone. He was a temporary sub from the La Habra location. He had a great attitude and was super accommodating with an emergency request I needed for my storage unit. This was my first time ever having a storage unit. Overall my experience has been great and I will definitely look into getting another one in the future when needed!

Great location, clean and has plenty of different sized spaces. The business office is open late…read morehours and weekends. Gate can be opened remotely through an app or manually. Customer service is top notch and I highly recommend anyone who is looking for storage space.

This place is atrocious. Musty with a strong scent of mold in certain hallways. I moved out of my…read moreapartment without having another one lined up so I was forced to have to move everything I owned, my entire apartment into a storage unit. I needed a larger unit as I had a lot of crap and large pieces of furniture. I opted for a 10x19 unit located in the far back right corner of the property, next to the flag pole. As you enter the building it was an end unit on the ground floor, 1st locker on your left. It was not your usual roll up door for a unit of that size, instead it was a huge wooden door that swung all the way open, a large enough space to move big items through. Unlike the unit upstairs that are constructed out of wood beams and metal sheathing, my particular unit was completely surrounded by concrete, every wall asthe floor. Located on the ceiling was a pipe that spanned about 1/2 the distance of the locker.

I searched several other storage facilities and noticed the "hard sell," tactic, if I didn't rent…read moreit today that same rate might not exist tomorrow! I had very specific needs for my storage needs and sales tactics were not going to encourage me to sign on, in fact did quite the opposite and I left those places immediately and annoyed. However, when I finally visited In Storage in Costa Mesa/Newport Boulevard, I was truly impressed with the cleanliness, amazing helpfulness and knowledge of staff and patience while I checked out the spaces I thought would best suit my needs. I was truly grateful that I was able to reserve two units for a small fee for a specific date until I knew for sure which one would best serve me. The unit I chose is absolutely perfect and stays very cool due the brick wall behind it and it's location to the sun. Also, on site shredding drop off is going to be very useful. This may just be a storage unit to some, but to me it is a precious place for me to hold the product I am starting a new business with and for that I am grateful for a fair rate and amazing service by the manager Seville.

We picked InStorage because the location was ideal, they had an appealing promo going on offering 3…read moremonths at 50% off, and they guaranteed free used of their moving van upon moving in. While the location was perfect and the general facility was nice and appeared safe, working with the staff onsite was a hassle from the moment we moved in. Upon arrival they "lost" our reservation in the system, blaming it on some confusion between two reservations booked for the same day, one Carol and one Carolyn. Additionally, we were told we could not use the moving truck we were promised because it was stolen, a lie confirmed later by the manager. We spent half our moving day trying to locate a Uhaul last minute because of this mistake. For the most part our time renting unit was a good experience, with the exception of issues we had paying online. The website had glitches every month. Additionally, if you use the three months free deal, make sure you move in on the 1st. They applied the first 50% off to our prorated three days in the first month. When we asked the manager about it later he told us "You could do it that way. But the person that chose to move you in chose to do it this way." Moving out was also a hassle. Upon move in I specifically asked the terms of move out, including whether or not the last month was prorated. I was assured it was. However, when we went to give notice they told us that we had to pay the entirety of the last month even though we were only going to be in the unit for 5 of those days. We had to rearrange our moving schedule to move out by the end of the month, resulting in our move taking place over two weekends and needing to rent two more Uhauls in addition to the one we needed to move in. After we removed everything from the unit we went to the office to complete the move out with their representative. Their out of office sign was on the door stating they'd be back at 9am, it was 11am and no one was inside. We had to return later that afternoon to complete the move out. Note, they do not have dumpsters onsite for customer use. A week after we move out, I get a text reminding us our storage rent was due on January 1st. I called in and the person I spoke with on the phone was abrasive and unhelpful, he told us whoever we spoke to in the office on our move out day did not process our move out in the system. Eventually, he said he would check the unit to make sure we were fully out and if we were he would reverse the charge for January. We will see if it really happens. Overall, the three month deal and location were not worth it. Between the three Uhauls we had to rent and all the frustration caused, it would have been better and possibly less expensive to go with one of their many competitors in the area.

Great location- Right off the freeway, 10 minutes from the beach…read moreThe facility is immaculate and storage fees reasonable I am also thoroughly impressed with the manager, Shawn. While waiting for a delivery, a homeless man started circling my car and harassing me. Shawn, kept a watchful eye and made certain that I was safe. He also put a call in to the local authorities notifying them of other suspicious characters congregating in the adjacent parking lot. Thoughtful and alert, I was most appreciative of his concern...Top notch employee!

Rented us a unit with a broken door that someone had their things broken into prior. they didn't…read morefix it. a few of my things went missing the female employee screamed at me and I'm sure she took it and didn't help at all, next day my tools are missing and the other female doesn't help out at all. left, do not rent here it is not hospitable. and It says 1$ for first month and they charged me for the whole month. FRAUD!