The Dream Team! staff was professional and helpful…read more Very attentive and worked around my schedule.the truck rental was a super bonus! thank you to the best storage unit team!

i've newly started renting from Pouch in tustin but the whole experience has been lovely so far!…read moreWendy, Jacob, and Gilbert have been so helpful and i feel really at ease knowing my belongings are being taken care of by people who genuinely care. I was super shocked to get a free moving truck when i moved my stuff over to my unit! the prices are already incredible so the free truck was very unexpected. overall, very happy with this rental (:

I had such a great experience using AAA self storage for 3 years. The front desk employee Josie…read morewas so nice and helpful, it made me feel comfortable right away. The storage facility is in a good area, is clean and I always felt very safe. There are two layers of keypads and many outside cameras. Overall it was a great place and the staff is very helpful.

I requested a midsized storage unit. The quality of the unit is great and the value is even better…read more Lastly, the manager is very personable and professional. The location was great and I would recommend AAA Quality Self Storage to anyone looking for a safe place to store their belongings.

I had the most lovely experiences with the three gentlemen that worked here. Art, Nate, David; this…read morereview is for yall I had a family friend named Denny who was like a father to me; before he passed, we came here many years ago; and after clearing some cabinets he told me to use this storage because the service was impeccable. I just chalked it up to old man stuff; who gets excited by storage? Well fast forward to today and now I'm an older man and let me tell you, service matters. Art was the first person to help me; he was so polite, helpful, and best of all, NOT PUSHY! He showed me all three units they had, and at the end I mentioned I was going to check out public storage, a competitor down the street. Art smiled and said I should def check them out, because it would mean I would be coming back to him. Boy was he right; I went, checked it out, and came running back the next day asking if Art still had space left for me Nate helped me with my paperwork, payment; etc etc, and like Art; wasn't pushy and ultra polite. My move in date was a week away, so he recommended we put a hold on the spot I wanted, and when I was ready, to call him up A week later, I called up the shop and they were able to not only rent me to unit; BUT offer a moving truck to help me move, free of charge! David drove the truck to my place, got the ramp down for us and when we were done, drove the truck back for us to offload. The entire time he too, like the other gentlemen prior, had impeccable manners and service Thank you sirs for making this the easiest and pleasant moving/storage experience If you want amazing service, prices, and REAL genuine manners, look no further! Art, David, and Nate are your guys! Thanks again yall

This company is very easy to work with, and they are kind and very helpful !…read more awesome service!! Very accommodating. Art and Shannon and Nate are the best!!!

Rachel set me up in the phone via the San Diego office and David checked me in! Everything was…read moresmooth and they were both so friendly! They had all the information I needed and everything was so smooth! Thank you all so much!

The best service ever! David is the man you need to check in with him he understands speed and…read morehelpfulness. Highly recommend I came here after being evacuated due to the chemical spill in garden grove

Today, John was very thorough with what was best for my unit. His service was excellent and he was…read moreable to detour us through the process without any difficulty like some storage units out there. The facility is very cleaned and spacious for anywhere from a small unit to XXXLarge. Definitely recommend this place.

Been using these guys for many years now and I'm very grateful for the reasonable rates and their…read moreuse of access next to the five freeway

I arrived to the site, they had be right back. I had 10 mins till they get back. So, I decided to…read morewait. Monica came back sooner than the 10 minutes, on top of that she was rescuing a litter of kittens, Amazing. Love her already. Anyone who save animals, are automatically amazing, and kind people. I had a feeling this will be a good thing. Monica was very helpful with helping me deciding the size of storage I needed. She has great customer service skills, and a multitasker. I was right. Got my unit for the special deal. Will recommend anyone here if they need storage. Picture will follow.

After being with one stop the Experience was truly totally terrible. I've had a very troubling…read moreexperience with this storage facility. My mother has repeatedly been harassed by staff while simply trying to review court documents at her own storage unit. She was not loitering or staying overnight, just spending a few hours at a time handling important personal matters. Despite this, Monica began complaining about how long she was there, even though the lease agreement does not stipulate any time limits for being on site during normal business hours. Monica arbitrarily decided on a number of "acceptable" hours, which she applied unfairly to my mother. What's worse is that other tenants are clearly running full scale businesses out of their units and are there all day with no issue. This double standard is unacceptable.

This facility is clean and has the most competitive prices in the area…read more However, this review is really for Maricela. My husband and I just relocated out here from the desert and we needed a storage unit FAST! I was a bit stressed and didn't know what to do. The representatives at A-1 transferred me to Maricela and she happily answered ALL of my many questions. I have since been to the facility twice for moving and she was very friendly and helpful each time. I highly recommend this facility, not just for the great pricing, but because of the service Maricela provides. You can find a storage unit anywhere, but you may not find someone with that level of service and friendliness who makes things easier for you. Thank you Maricela!!

Chris & jasmine were awesome facilities are clean and renting online was simple…read more Ask about lock specials

I arrived on property to receive keys to storage. Took less then 10 minutes. So easy…read more I booked my storage online so I was even more prepared. Storage clean, bright. Gate open til 10pm which is so helpful!

I rented at extra space in Santa Ana on 4th street im extremely disappointed bc Austin was…read moreharassing me day one when I began renting from ExtraSpace Austin wasn't employed there everything was going great then as Austin was hired on OMG this youngster is a monster all he did was accusing me of vaping and my partner not wearing a shirt it was so hot like 87 degrees my partner has mental health issues & im a lil lady 5ft i have work injuries i couldn't move all my things by myself Austin new my situation all he did was make my life a living hell.. i was terrified & Austin did not care .. warning the public DONT RENT at this facility it's a trick they make u feel like they are nice NOT it's a trick once ur in U pay all ur first month rent after that the threats begin THEY ARE PEDDY asf one month 2 month in now they threaten to throw u out! I had NO one to help me move my couches and frigerator I moved them to the front while I found a truck bc U-Haul wound help me bc I had chime & Cash App they refused to take my money TRUST I tried.. mind u Austin is watching not giving 2 about it .. it was a nightmare people.. and the worst part my couches & frig were stolen.. . NOT EVEN THINK OF RENTING AT EXTRASPACE!!! It's a trick!

Dave at the front desk was awesome. Very nice and genuine. Got me going on a storage unit. Even…read moreused the moving van for free.

The sales team here is very uninformed. Learned the hard way that the call center is not based at…read morethe location but some other location entirely. Couldn't tell me much about the layout of the property and was told I'd be on a ground floor with easy access. I ended up with a second floor unit and the initial size I was recommended wasn't large enough. I went with the bigger size which didn't "qualify" for the same promotion so my price jumped substantially from what was expected... All these storage facilities seem to prey on people in times of need and I thought a new one in my new county with a new brand would be different.... Sadly I was wrong

Really bad experience for me. I never even used my storage unit I never even checked in and they…read morerefused to give me a refund and they charged me. They would not transfer to a different facility or to a different unit or refund me when I was unhappy with my space and location.

Great customer service!!! Vehicle broke down on site and was allowed to leave it there until I was…read moreable to get it serviced! Always willing to help, easy access to units!