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    Extra Space Storage

    1.0 (1 review)
    Open • 9:30 am - 6:00 pm
    Updated 3 months ago

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    3 months ago

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    Emily S.

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    Two Men and a Truck - Broken tv. Notice point of impact

    Two Men and a Truck

    (45 reviews)

    i helped a friend move yesterday. These guys were great. They worked had and had a great attitude.read more

    Edited to add: I called again on November 14 and with no surprise, Damien "stepped out of the…read moreoffice. Also, would you like to give K.L the box and bag for me? Since you're unwilling to adjudicate this matter? STOLEN ITEM(S) -- DO NOT HIRE THIS COMPANY Save yourself the stress and frustration! DO NOT hire Two Men and a Truck for your move. You're far better off hiring family members or paying extra for a company that values integrity and accountability. During my move with Two Men and a Truck on November 1st( 7634 Reindeer Trail San Antonio, TX 78238), one of my personal items went missing while in their care..a pair of Gucci Platform Slides valued at $800. The item didn't just "go missing", it was taken. There is video footage of the incident, clearly showing the last person who handled the item and sketchy behavior. K.L( initials of the individual) was seen in the footage going into the truck, coming out of the truck and closing one of the doors, going back in the truck for 6 MINUTES, you can then see him rummaging through one of my shoe totes, after 6 minutes he comes out and opens the truck door back up. What was also weird was the totes were not wrapped up in any way in the footage, but when I was unpacking, one of the 2 totes were wrapped up in tape. It doesn't make sense for them to wrap items after they already moved to the new location, especially just one of them. For privacy reasons, I am withholding the footage AND full names of the individual(s) for now, but I will not hesitate to share it publicly if this continues to be ignored. Management, specifically Damien and Joe, provided me with the full names of the moving crew involved in my move. They even acknowledged that the video footage was sketchy and claimed that they suspended the individual. This information has been included in the official police report I filed. Despite this, Damien has made no real effort to resolve the situation. Every time I call, I'm told he has "stepped out of the office," and my attempts to reach him go unanswered. They apparently can't do anything about it since they don't have footage on their end on him taking them( which doesn't make sense for them to suspend the guy if they have nothing on him.. unless I'm being lied to). This is theft, plain and simple. I have taken all the proper steps. I've filed a police report, gathered evidence, and notified management. Yet I've received no accountability, resolution, or compensation. Each individual working ( 5 guys) were tipped $100 each on top of the hefty payment, I do not appreciate your employee going through my personal belongings and taking things as they please. I haven't been able to sleep at night because I live with the fear that they may have taken other things. Until this company takes responsibility and makes this right, I will continue to pursue this matter through every available channel. Consumers deserve to be warned.

    SA Moving Guys - Dirty couch after they moved it

    SA Moving Guys

    (92 reviews)

    I appreciate the talktive but when i pay you 99$ an hour and live not even 10 mins down the road…read more Plus only having a couple things to put into the truck. Its the lack of the speed of putting things up and making lots of small talk, adding up time. Im not made of money and paying 400$ because your movers wanna spend 30+ mins talking in between furniture and somehow get lost and take longer to get to the destination. Its unacceptable. Your movers need to be more efficient in speed, also how they carry stuff cause i now have to pay damages to my apartment that had nothing in it, let alone in the way for them. Its two of them, team work, no other excuse. Lastly, i understand getting lost on the road and driving cautiously to the place is a 5/5 but taking 20 min to get there when its 10 mins away is odd.

    Hired SA moving guys multiple times however, after this last move, I'll never go back…read more Our 65" ($1000+) TV was dropped by Juan and it no longer works. My wife and I have been having LOTS of trouble getting it replaced. We are on the 6th week right now and still don't have a replacement tv. Eddie Arroyo (the owner) last provided us an update on June 18th saying he would get us the documents we needed within 2 days. It's been over two weeks and I can't seem to get any updates from anyone. I have kept track of all the email threads for evidence as well as when we called and left voicemails. First couple weeks they said they were "extremely overwhelmed with new moves, the claim would be processes the ASAP" .. now I'm getting "Eddie has been out of town all week". I would highly recommend going elsewhere, it's worth paying a more expensive company to handle your move as I'm sure they would do a better job handling your insurance claim. I'll update this review if this claim ever gets closed but as of now stay away. They are extremely unprofessional. Edit: owner has stopped responding. Will be hiring a lawer

    Pro Alliance Services

    Pro Alliance Services

    (19 reviews)

    I will not recommend this moving company to anyone !I moved on March 27 2026 , I called the…read morecompany back in 1week 1/2 week after my move to claim the damages this company workers did to my furniture. I then was told I ONLY HAD 48 hours to make a claim. I was in disbelief this company policy. I never saw any documentation informing me about the time frame .I spent 30 yrs in the military so I know about movers and I am aware that there is always going to be maybe some scratches on your furniture when moving ,,,,,,,but this company completely damaged every single piece of furniture I have !!!! Scratches , pieces of wood just off my dining set and my entertainment center as well . My bedroom set has the scratches and wood chip of the knife the employee was using to take off the tape they put on it to cover the top . I was so upset I was crying in anger !!!!! I called the BBB and they have no knowledge of accreditation for this company . On the day of the move this company doesn't even have a truck , it is a U Haul truck they come in and load your household goods with barely any padding or cover . I had no idea this was going to be this way !!!! This was my 1st and worst experience I have ever had with a moving company in my life !!!

    Pro Alliance moved my Mom's things from her assisted living. They were on time, careful utilized…read moretime well. We had three stops too! Great to work with from start to finish. Competitive pricing too. A+

    Magnum Movers - Happy New Year

    Magnum Movers

    (37 reviews)

    I'd use this moving company again because they are responsive, fair, on time, careful, honest, and…read moreeasy to do business with. I had to move my elderly mom from one senior living home to another across town about 15 miles away. I submitted an online request for an estimate and got a timely reply by text within the hour. We talked directly by phone over details on Monday, came to an agreement, and moved mom's belongings next day, completely and without error. No breakage nor long waits. Started at 11am and finished before 5pm for an area of 550 sq.ft. DeAnn is easy to talk to, and Andrew and Chris are simply great, experienced movers who know what they're doing. No regrets.

    Andrew and Chris are my heroes. My absolute, utter, complete heroes…read more After meticulously planning a move for weeks, the day came for me to move. The first mover I booked completely ghosted me. He didn't return my calls or texts. In panic mode, I relied on a friend, which was a mistake. I had wanted movers to alleviate it from my conscience. Long story short, I got no sleep that night and was even more frustrated. Then I scheduled another moving company the following morning. This one I left a 1 star review and you can read that one in my Review History. Do you realize how awful it feels to have Plans A-C fail completely?! I had two nervous breakdowns and I fainted from lack of sleep and food. A friend of mine referred me to Magnum Movers and they were able to fit me in IMMEDIATELY. They were the NICEST and most careful men! And super friendly and courteous, always wearing their masks. They did everything I directed them to, and did amazing work moving the remaining 50% of my 1bed1ba to my new 1bed1ba. The price was also excellent for the quality. Magnum Movers restored my faith in moving companies and I am so happy they were able to help me during this emotionally and physically exhausting time. This was the simple moving situation I had always hoped for and while I'm sad I didn't book with them for my Plan A, you bet I will be going to them first moving forward.

    Martinez Movers

    Martinez Movers

    (65 reviews)

    Government Hill

    Moving is one of those dreaded things where all you want from a moving company is for them to show…read moreup on time and get the job done. Well this crew exactly that. They were professional and hard working. They took great care of our belongings. Great experience and I would highly recommend them.

    23 Jul 2026 We…read morecontracted them for a 'transfer'. They are a family-owned company. We were moving from one apartment in our complex to another. Sylvia came to our apartment a few weeks ago to see the lay of the land. She recommended going by an hourly rate rather than a flat price, because the flat price could change depending on what's encountered. She also emphasized to label boxes well like: master bedroom, kitchen, etc. so we went with hourly rate $165 per hour for three movers. There was an up-charge of $75 because they were also moving a gun safe. They arrived at 8:45am and took a quick tour of our apartment. They explained how they go about it. The movers are Luis, Josue and Juan. What a team. Luis is the leader. Amazingly, they were done in 2.75 hours. This is the furniture for a two bedroom, two bath, den, kitchen, living room , dining area and the balcony we're talking about. Plus all the accompanying boxes for each area. We had boxed up everything we could and labeled as Sylvia had requested. And gave them clear paths as best we could to the major pieces. We had a lot of boxes! We wholeheartedly recommend this company for your moving needs.

    Extra Space Storage - selfstorage - Updated September 2026

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