The young man that works here is surely a nice fellow. He…read moreknows his boxes from his envelopes for sure. The young lady was also swell and helped me with my shipping needs without hesitation. Pro indeed. I've been helped a few times and always enjoyed my time. Also, If you need to get some copies, get a notary and buy some mentos you came to the right ups store. I'll return for sure. Maybe again after that.

The store shipped a product that was a prototype to the wrong address and now they cannot find it…read more Not only can they not find it, but the store manager Sheresse Spence has been rude in almost every interaction I have had with her. At this point they are doing nothing to find the package that was crucial to my business. If you have anything important to ship, walk across the street to any hotel and use the FedEx. DO NOT TAKE A CHANCE ON THIS STORE.

They stole part of my collectibles and won't send the rest of merchandise that I bought from Mecum…read moreAuction three months ago I would'n recommend anyone to use NAVIS PACK&SHIP unless you want part of your merchandise stolen

Very disappointed in this service. Terrible customer service. I had a family heirloom that needed…read moreto picked up in one state, delivered to another state. I paid for it to be delivered to my garage, which cost extra money. The movers who came to pick it up were great, but the rest of the service was terrible. The piece was not packed well - see the photo. Once it got to close to my town, I was told by the receiving company they could not deliver it to my garage and wanted me to come pick it up. I called Navis, and the person who set up the shipping said "interesting. ' Let me know how it turns out.' I tried to figure out how to get the item, but after a week, called Navis back and they talked with the receiving company and finally it was delivered 10 days later.

had 2 guys who worked well together, both very motivated, good communication between each other and…read moremyself, will use again and reccomend for sure! thank you for making a painful job less painful!

Ike and Frank were excellent in moving my houshold from [hot and humid] Bismarck ND to [wet and…read morerainy] Woodbury MN, except for my misunderstanding that they don't pack, but they did do all the lifting / carrying / loading the truck. Unpacking with an additional 2 crew members 2 days later [as scheduled] went over quickly, despite bad weather, and only one minor lampshade broke during the move. Overall, it was very efficient, and smooth. The front office communications and service rep was very helpful, and I can recommend this service with no reservations.

The crew did an excellent job of setting up my estimate and scheduling. The free boxes were…read moredelivered to my a week before the movers arrived. The team managed to pack my apartment carefully and with great efficiency. I am pleased with the great value and experience this company has provided me in moving apartments. They communicate effectively and promptly with all aspects of the move to ensure I am treated well and never in the dark with what's next or needed.

My move with Daymakers started off a little rough, but once the supervisor came out, everything…read morecompletely turned around. The crew was efficient, respectful, and handled my belongings with care. What impressed me most was their communication and willingness to make sure everything was done the right way. I work with 90% VA moves, and I've already recommended Daymakers because of the excellent service I received. They're one of the best moving companies I've worked with--hands down. They stand behind their work, and if something is damaged, they will cover it without hesitation. That kind of accountability gives real peace of mind during such a stressful process. If you're looking for movers who value their customers, take responsibility, and truly want to make your move easier, Daymakers is the company to call.

I have used Good Stuff Moving in the past (multiple times) and recommended them to friends who have…read morealso used them multiple times. I do not recommend companies easily, but this company goes above and beyond. I just moved from MN to MA, and called Brent. He responded with a quick - "we can do it - let me find a driver" Jim, the Director of Ops did the drive. He is where I say they go above and beyond... On Monday, Jim and the crew had the house emptied in no time and loaded. We did a walk through, and coordinated our schedules. He then told me his itinerary and that he would text me each night. I was leaving Tuesday Morning and we both planned on being in MA on Wednesday evening. It went seamless. I heard from Jim each night, and again Thursday morning as he was headed to the new home with my furniture and goods. Like the loading of the truck, the unloading went just as smooth. In the end, not even a glass was cracked, everything was put where I wanted it, Jim was communicating the whole time, and the final price was within the quote. The company is great to work with, the employees are even better. Thanks for your service over the years GSM.

Nasty estimator-…read more Just got off the phone with this company, and I am stunned at the outright disrespect I encountered. From the moment I asked a question, the representative snapped into a rude, condescending tone as if I dared inconvenience him by simply existing. Honestly, with an attitude like his, he could only be a third-party estimator--because he certainly lacked any professionalism or basic customer service skills. When I pointed out that their pricing was double that of other quotes, he had the audacity to laugh and snidely remark, "Well, if you want your stuff damaged, go with them." That kind of arrogance is not only insulting but completely unjustified. Lower pricing does not automatically mean incompetence or damage. Let's be clear: I explained, in the simplest of terms, that it was just one hour of moving. But no, their inflated minimum is two guys for two hours--$550 for a single hour's work! At that price, I might as well keep them around for an extra hour to scrub my truck and clean the bathroom so they could at least pretend to earn their outrageous fee. And then came the pièce de résistance: the smug boast of "26 years in business." Frankly, if this kind of treatment is their standard, those 26 years are 26 too many. Based on the fabricated-looking reviews plastered across other platforms, it's clear they've been relying on fluff and deception instead of real customer satisfaction. This isn't a business--it's a scam with a phone number. They don't deserve your time, your money, or your patience. Avoid them like the plague.

You guys broke and damaged so many of@my belongings. You didn't even mention in the initial…read moreconsultation anything regarding insurance. You're a terrible company to hire. I think every future customer should be extremely wary about hiring this company. I spoke with Justin about the damages and all he said was, I'll make sure to state the insurance information to other customers. They only gave me $50 when the damages were over $2000. A terrible company.

My experience with AAA was not perfect but it was worth it in the end…read more I booked online 2 months in advanced. I'm particular and demanding so I need to prepare for hell day. They got my address wrong but I kept bugging the guy until he changed it. I like to see things in writing. Keeps everyone honest. The week before the move i contacted them online again via email. I got rid of my mattress and didn't need a mattress pad. They said they would remove it from the final bill. The day before the move, I called them to confirm my move date, time and location. They told me noon Saturday. I woke up early and told my husband to go to the new place to wait for new furniture delivery. Unfortunately they scheduled for the same time as the movers. Can you imagine my freak out? At 12:00 no one arrived at the old place for the move. I called the main dispatch number from google. The guy told me he would call back once he reached the team who was to move me. At 1:30 he calls and says they have delayed. He told the team leader to call me when they had a time. He apologized for the lack of communication. He said if the team lead didn't call by 2pm to call him back. At 2pm, the phone still didn't ring so I called back in again. He apologized again and said he would call the team lead. By this time, I was hangry and irritated but I understand moving rarely goes according to plan. Finally at 3pm the team lead calls. He is audibly tired and flustered. Their current client was I'll prepared and they ended up taking extra time to adapt to get the job done. I told him that was fine but they needed to communicate better. I told him to just call me when he was on his way to my place. By this time my husband and I were reunited at the old house and hangry. We went to grab lunch. 5 minutes into lunch, I get a call that they are on the way.. ETA 15 minutes. We cram food down our gullet and get back home just in time to get another call. The team wasn't sure where to park. I told them I'd meet them upfront and I did. I instructed them to take the elevator up to the 3rd floor and turn right. Our apt door was open. The two 20 yr old were my team of movers. They looked exhausted by the time they arrived to my house. I could never imagine doing this for a living. They haul out gigantic rolling carts, dollys and padding. They take it all upstairs in several trips. We had very large heavy furniture, a tiny elevator and narrow doors. The boys disassembled and moved all the most complicated items in my house. I did go around gathering screws and assembly items as they disassembled it. I made sure to have my tool box as well as a ziploc bag for every piece of furniture. I tried to help but they did a better job. Girl fail lol I told them specific directions on where to park at the new place. It was the first floor, thank god. They got there and followed my directions perfectly. When we arrived they put down protective runners to protect my carpets. Yasss I was so happy! My husband and the 2 boys now started to all work together and got everything unloaded and reassembled within an hour! I directed the boys as they brought items in and reminded them about the color codes for each room. They followed that color code like it was the law! Eventually they memorized the colors and rooms. Way to go boys! One boy ended up assembling while the other continued to bring in boxes. My husband moved the boxes away from the main paths and stacked them. Way to go team! The quote was $625.00 The final rate was $675.00 Not bad. We went overtime but not by much. If my husband and I didn't work with the boys, it could have easily been another hour. We moved from a 2 bedroom to a 3 bedroom. We were in Roseville, MN and went to Woodbury,MN. First apt was on 3rd floor and we needed an elevator. Elevators and upper floors just take more time. That's a fact. My second apt was on the first floor with a parking lot as my backyard, which meant they could back up the truck up to my patio door and we were flying! My expensive heavy furniture arrived safely but just a little dusty. They helped us put everything heavy where it was supposed to be. They had great attitudes and did not slack. We gave them each a hundred bucks for a tip. They deserved more but I needed buffet money for later. ;) Just know that you being active in your move and being prepared will help you save money. You will make everyone's lives easier including yours. Other than the lack of communication initially and the timing which couldn't be helped. We loved those boys! Wish we could have them at all our moves. In the past we have always used friends and family. Nevermore!!!

FULL STOP!! The movers were completley stoned. I could not keep track of the movers in my…read moreapartment while the person moving my stuff to my storage was throwing my belongings around because they were to stoned to lift anything. It's one thing to go throught this nightmare but while I was watching the burn out destroying my table & chairs in the storage unit the movers in my apartment were stealing items that I had already moved myself. Their insurance covers items that you need to have pictures of what all you belongings or you are just a victim of thievies and junkies. P.S. How can I attach photos of things that disappeared???? they also "disappeared" for 1 hour to go through my totes and were free to steal anything they saw,/-

I sent this text to Mitch Rittenhouse, the owner of Local Motion, Bill Apple, the sales manager,…read moreand "Billie", the knuckleheaded office manager tonight. Still waiting for payment for the destruction at our house (one estimate puts it at $8000+), 5 months later. Here's what I sent: I moved 9/21- 5 months ago. We started taking 11/22. The house was brand new from 930 am on 9/21 to 1130am on 9/21. TWO HOURS. It still looks like this, 5 months later. I'll be honest, Mitch, I'm not impressed. Nor do I think I'll ever get a penny out of this until we meet in court. It's a terrible way to run a business. If I were you, because I care about my clients and my reputation, I would've cut me a check a long time ago and had the insurance company reimburse me. I actually have never gotten an apology from anyone for this. Picture yourself, as a brand new homeowner, going through this bullshit and being told that you're gonna get paid. You should be embarrassed. I paid your crap company and the idiots you hired to destroy my brand new house. I'm embarrassed at myself. I wouldn't recommend you guys to any of my clients, to move a cardboard box 2 feet. Cut me a check. Let's get this over with. Have some pride. It's shameful. #localmotion #twincitiesmovers @mitchrittenhouse @billapple @localmotion #bestmovers #bestmover #twincitiesmover

Wow, wow, wow. Couldn't have asked for a better moving team. The guys showed up early (!), shrugged…read moreoff the ominous oncoming winter storm, and loaded up my items with a ton of thought and care. I have a few things that are tricky to move (glass display case, pottery wheel), yet they made it look easy for an incredibly reasonable price. I'll absolutely recommend them to friends in the future!

Jude and his partner were fantastic movers. They were very professional, handled my furniture and…read more"stuff" with care -- even wrapped things I didn't expect. Nice guys too - polite and personable. I highly recommend them. The only reason I'm not giving them 5 stars is their truck broke down on the job before them, so they had to scramble and rent a UHaul, making them an hour late. The one hour late really caused no major issues but they could only get a 10' truck (!) on short notice -- their truck that broke down is a 16', I was told. Now these guys are really good packers, but this meant a few boxes and misc. were left behind. This meant me making a couple of trips 30 minute one way to pack my Nissan Sentra. Assuming their truck does not have ongoing issues, I recommend them highly, but suggest you ask ahead of time if the truck is in good shape for the job. No extra fees, just a straight hourly fee and we were definitely in agreement on the total time they worked (and drove), which in my case was 4 hours.

STILL HORRIBLE!! After two months, someone apologized for my experience but did not offer a…read morerefund. I have contacted Mayflower Properties (which owns the Knollwood facility) and no one ever gets back to me. Knollwood refused to give me the phone number for the Mayflower Management. I just want my money back! I paid $168 for a space I never ever used for one minute because it was unusable.

I reserved a 12-foot truck 45 days in advance of the date needed, which is tomorrow, hard stop. I…read morehad a reservation number. At 4:15 PM today, I was emailed by the "property manager" that they had no truck on their lot for my reservation tomorrow, they recommended that I could "call budget and see if they have a truck at another location." No offer of another tuck, no offer of assistance, nothing. Corporate Budget Truck rental tried to locate a truck, but I've had zero callback from them 3 hours. Glad I left notes on my reservation with their corporate customer service, but I'm SOL with this local outfit. Do not recommend; a reservation means zilch here.