Total dump!! Do not use this place!!! It's supposed to be climate controlled but it is damp and we…read morefound mold in the unit. And they have mice!!! Also, it's a total bait and switch deal. In three months the price doubled. The manager there is so rude and basically said "not my problem". DO NOT USE THIS PLACE!!!

Owners not to be trusted. Without my knowledge they got…read moreinto my storage area, cut out a wall and installed a second door to my storage area. (This was done to an entire group of storage areas.) This meant moving some of my stored and neatly arranged items out of the storage area while they were working and then moving them back into the storage area wherever they fit as some of the space was taken up by the new door. I was only called after it was all done to get a key for another lock. I questioned whether there could have been theft or items broken during this remodel. The owner didn't care. I asked why I wasn't notified about what they were going to do. He said they had the right to do the remodel without my knowledge. Another time they didn't have a digital copy of my rent agreement so they locked me out of my storage area until they got a digital agreement signed from me, even though I was paid up and had the hard copy I originally signed. I also second all reviews about frequent and 10% + rent increases. Oh and don't forget to give them a timely copy of your rental insurance agreement each year as they will slap a fee on for insurance without any second warning. This is not a criticism of the staff which I didn't have any problems with. In summary, you and your possessions are beholden to storage areas, who can raise rents and do whatever they want. They more or less hold your precious possessions for ransom.

Monica Bean! Very professional Prompt great customer service!…read more Self storage is a great place to store your belongings!

Long-term renter tip: To avoid having fees randomly doubled, prepay to lock in a rate. If you're…read morewithin 5 months at least of renewal, they'll double your rates for next renewal so you'll have to prepay again no more than 6 months prior to next renewal. It's a cat and mouse game. Other than the rate game, it's a pretty nice place, clean, nice people, secure.

They have basically stolen all of my personal belongings. It was meant to be there for a month at…read moremost as I was moving from one house to another. Tell me... how do you replace your wedding dress? Your fathers urn? Your family art from your grandmothers? Your childhood Christmas ornaments? Even more expensive things- your pageant dresses, grill, outdoor furniture, and well... furniture?! These people cut my locks and put it ALL up for auction. They towed my car as I was moving in a snow storm and asked if I could leave my car overnight to help movers unload at my new home, and we would be back tomorrow. These people are crooks! And heartless. I have been battling this for two months now. I worry I will never get my family heirlooms back. DO NOT USE THEM!

Don't rent from Public Storage if you need space for more than a couple months. My second month…read morereal rate was $134.17. Third month raise to $161.00 seventh month increase to $188.00 12th month to 243.00. If you went on the website to rent a new unit the month rate (no discounts) was list at $138.00 When I called to complain...they said "oh our contract tells you that we are going to raise your rates every few months." NEVER AGAIN

What a great "first time" experience; I cohosted my vehicle with Brit and Kyle who were gracious…read morehosts. They explained the process and walked me through the cohosting arrangement making me feel I was with a trusted colleague. I left my vehicle with The Slow Club for eight weeks and was very impressed with communication and results, earning hard cash to augment our income while I did not need the vehicle! Kyle and Brit me and the vehicle better than when we began.

From the owner: Premium vehicle storage, full service auto repair and maintenance, social clubhouse, and event…read morespace for the discerning automotive enthusiast.

They told me that I could use the truck if I reserved it. I requested it, they reserved it. I…read morearrived, with movers hired. They took my deposit. They backed the truck into the loading area. My movers brought stuff down. Then they decided that I couldn't have the truck. They told me that it was only for moving in. They could have told me this at the time I reserved it, before I committed to movers, or any other time. They started smiveling about how instead of trusting them "I should have read the fine print." That is how much they care about customer service and keeping their word. I was out $350 to the movers. The "regional manager" was in the office and was fully aware of what was happening, and agreed that they should not keep their word, that I should have read the fine print instead of taking their word for it when they went through all the motions of providing the truck. This is a nice facility and a good location for me, but If you care about honesty and integrity, stay away, they are liars and snivelers.

2nd time using this storage facility. Great security, clean facility, love the ability to drive…read moreinto the floor level and easily unload my car/truck with lots of available dolly carts. The units are temperature controlled and easy to access. Staff is fantastic, super friendly and helpful. Randy was excellent.

I also used to rent from Minikahda and they were fabulous. StorageMart on the other hand…read more... First, after 3 months they will raise your rent approximately 15%. This is in the fine print, so read carefully. Then they will continue to increase your rent every few months. When I questioned why I was paying hundreds of dollars more than there advertised rents, they told me I would have to move units every three months in order to get the lower prices. What??! Its not like it is easy to move a room full of furniture. If you are looking for longer term storage, this is NOT the place for you. Additionally, staffing is minimal. When I was there the other day, there was a sign on the office door "Out to lunch. Back at 12:25 pm". When I went back at 12:30 the time had been altered to 1:00 pm. I had to wait about 2 hours in order to talk to someone. Then later that afternoon, I stopped by the office again to return a lock I purchased from them (which broke the first time I used it) and again, there was no one there. I just shrugged and left $20 bucks poorer. Cannot recommend.

When StorageMart bought Minikahda Storage they started charging an insurance fee monthly and raised…read morethe rates considerably. I had been at Minikahda Storage for years and they were wonderful. The facility is not maintained well and you can no longer access it the same hours. The people that work there are nice and do respond quickly but can not make any decisions for the facility. It's now quite expensive.

I'm really pleased with Meadowbrook. The facility is large and immaculately clean. The staff is…read moreunfailingly polite and helpful. I've rented a storage unit from them and also a Uhaul van. In every respect, they have been excellent. When you rent from them or any other place, do ask them to spell out "extra" charges that might be there: plus, plus for temp control, rental initiation, etc.

This was far and away the worst U-Haul rental experience in my life. Go to Bauer Hitch next time…read moreyou need something.Employee working at the spa so bored she forgot to tell me there was a drop box which is located nowhere near the front door. After 13 hours of moving by myself I busted my ass to get the truck there on time I left the key in the cupholder and left the truck unlocked. I receive about four phone calls the next morning because one of their employees lock the truck accusing me of leaving it there locked. They tried to charge me a late fee and even U-Haul said they can't charge a late fee when the truck is on their lot. They then threaten a lock out fee. Yeah that's right for them locking the keys in there trying to charge their customer. All in all the front desk lady was distracted and very rude. Like I said go to power hitch I've never strayed from them until today and I am severely regretting it these people are imbeciles rent at your own risk

First Class storage facility, Indoor units with temp control and very clean…read more They provide a complementary Truck to move your stuff .Paula was great, always helpful .

I highly recommend the Lock Up Storage in Eden Prairie. It's very clean, climate controlled and…read moresecure. Eric was very helpful and very professional from the 1st time I stopped by to inquire. He showed me couple different units, gave me a tour of the facility and explained to me everything I needed to know about the process. The first unit I reserved was a little too small for my belonging, so just a day before the movers were coming, I called Eric and he made it very easy for me to upgrade to a larger unit. They even gave me a free lock, I feel that I made the right decision by choosing this facility!

They found 10 ways to hell in order to charge me. I had locker emptied cleaned and inspected on…read moreJuly 21, 2020. I had paid through December. They would not return 5 months of unused time even though they will rent locker to someone else. I felt uncomfortable being associated with this very shady business. I'm so glad to out of the dark side and into the light. Every single container with clothing was full of bugs! All my clothes had to be tossed. The elevator is unsafe. Dose not work half the time. My friends would not go onto elevator for fear of being stuck in it. They charge $5 or $10 to pay your bill by debit or credit card. They try to raise the price every time the bill is due. Three contact is shady. Make sure you read every word, and know they will follow through with every unfair charge they can get away with. I believe they make more money on unfair charges then they do renting lockers. It feels like dealing with a street dealer I feel a weight lifted from me finally getting tie cut. I will never rent a locker again.

This is the second year I have stored my RV in u-save park self storage…read more Always friendly staff and easy to get into unit whenever I need to. Felt that the area was well secured. Hope to use them again after this winter!!