1. Extra Space Storage

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Richardson, TX

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Extra Space Storage

5.0 (1 review)
Closed • 6:00 am - 10:00 pm
Updated 3 months ago

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2 years ago

Move In online was so easy for me The unit was easy for me to find. The property was amazing Always clean an property manager very helpful

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Emily S.

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The Art of Moving

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A God-send!!!! Our original movers were a no-show so we ended up calling EVERY moving company that…read moreday to see if we could get anyone in the short time frame. It was also the end of the month so every mover was unavailable and those that were available were wanting to charge us a ridiculous amount. The owner was able to schedule us for the next day. At first he said he only had the afternoon available but if anything was available in the morning he would call to let me know. He did just that and the movers showed up early in the morning. The prices were extremely reasonable. They packed everything and made sure to protect our furniture. They were fast, patient, professional and it seemed like they still enjoyed what they were doing. We were moving into a brand new building and the elevators were still not operating, but they moved us with no complaints to the 3rd floor in 2hrs time. The movers were honest and they admitted that they had damaged an item (nothing even major) and they gave us a discount. Will definitely use them again in the future!! Thank you guys!

Horrible company! Do not give them your money! I used this company November 9, 2019 and in the…read moreprocess my mirrored dresser was broken. The dresser was broken while it was being carried up the stairs by two of the workers. The two men used a dolly to help them(very heavy item) and while they were coming up the first flight of stairs, the dresser fell forward, down the stairs and shattered. The owner, Francis, assured me that it would be fixed or I would get the money for it, depending on what the insurance company said. I had been communicating with him a few times back and forth since November 9. He would send mini updates throughout the insurance process, saying it takes about 90 days to hear back about a claim. When he finally did text me about the item, he was asking for an address to pick up the dresser. The movers took the dresser with them after it broke. The dresser never even made it to my apartment. When I let Francis know this, he accused me of lying and saying his movers did not take the dresser! Why would I lie about having the dresser and then not getting it fixed?! What sense does that make?! I truly believe he had his movers take my dresser then discard of it because MY DRESSER WENT MISSING IN THIN AIR! He only wants to give me the loss percentage his company pays out for damaged or lost items. The percentage per pound is an absolute scam! This was my first time using a moving company and I'm so disappointed about my experience. I am now out of a $400+ mirrored dresser and I'm so angry I gave this con artist 203 American dollars to move me. I will attach photos of my dresser after it was damaged.

Extra Space Storage - selfstorage - Updated October 2026

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