I thought customer services was a thing of thing of the past. Nathan was awesome and very…read moreresponsive. Would definitely recommend them and use them again. Thank you Nathan!

I needed a container to store stuff while my garage was built. My interaction from start to finish,…read morefrom consulting with them to decide which container size I needed, to the polite drivers and on time delivery of the container, and then the pickup of the container *1 day* before I would have been charged for another month (usually company's try to get another month's rent out of you) was uniformly positive. Could not have been happier with my MI-Box of Southern MA experience.

This place is run by a very nice couple that were so helpful to my daughter who needed summer…read morestorage for college as we live out of state. They take great care in insuring the units are cleaned before a customer moves in. I highly recommend!

Missy was very thorough and helpful. I appreciate her showing us the rental spot and explaining how…read moreit all works. I recommend this place.

I went into my storage unit today to put a few things in there. As I was leaving, I had a few very…read moresmall items that I was going to put in their dumpster. As I approached I saw a sign that said dumpster is for management use only, so I put my stuff back into my car and as I was leaving the woman that works they named Missy came out screaming "hey you!" I proceeded to roll down my window and she started yelling at me again about the dumpster. I said yes I know I didn't throw anything in there. As I was driving off, she started yelling at me threatening to charge me a $500 fine! Also, the last couple of times I have called she has been really nasty over the phone. I called corporate to complain and I spoke to a woman named "Azure." She was not empathetic at all and did not take my complaint seriously. She seemed annoyed and irritated that I even called. I have had my storage unit there for years and pay $300 a month and I can't believe how bad their customer service is all around.

Rented a 10x10 unit on-line but when I went to the facility it is a smaller 5x? unit. No property…read moremanager on site for the past 2 days. No one answers the local phone number, and no one returns messages. The 1-800 number agent just puts me on endless holds and the AI chat doesn't have the ability to fix this. All I want is the correct size unit I paid for. Customer service is non-existent. Horrible and frustrating experience. Absolutely do not recommend.

I came to Public Storage (in Plymouth, MA) to store some furniture. I found a climate-controlled…read morebuilding, clean, new construction, excellent prices, with great staff. Jeremiah is polite and very helpful. I greatly appreciated his time and assistance with a few matters. I highly recommend this facility for your storage needs.

8 years ago when I used Burkhardt Movers, I had the most positive moving experience possible…read more Fast forward to 2023, and I wondered if they maintained their excellence. The bottom line is that you shouldn't waste time looking around, just use Burkhardt. One of the owners David came a week before the move, gave me a reasonable estimate and was incredibly personable. Then yesterday they sent two guys (Morgan and Kyle) who were absolutely tremendous. Sometimes you never know what you're getting with movers, but these two guys were courteous, listened to make sure that things were done the way I wanted, and they let me know on multiple occasions that they were dedicated to making sure that the job was done the way I wanted. And to make it even better, they were also focused on being efficient which meant that the move went smoothly and quickly without any feeling that they were cutting corners. It wasn't until later that I found out that Morgan is also a Burkhardt, and it gives me confidence that this company is going to be around for a long time. Moving is usually an emotional affair, but Burkhardt Movers were so fantastic that the sadness of the move was quickly replaced by gratitude for how pain-free they made the move. Thank you Burkhardt Movers!

My friend about was looking for mover recommendations when I told her about my horrible experience…read morewith this company, She said I should warn others, so here I am. I had used this company years ago in the early 2000's and had a good experience. However, the time I used them again a few years ago was a nightmare, One of the owners came to my apartment to give me an estimate. I was getting rid of most of my furniture because it was old and/or broken. So basically all I had to move was a bedroom set, a couch, and some boxes. He quoted me two people because I did not have a lot to move. In fact, when I used them before I only had two people because I did not have a ton of furniture but much more than I had this time. Anyway, imagine my surprise when on moving day THREE people showed up. One of them said to me that they didn't have much work that day. Oh so I am supposed to pay for that? They know they have you though because moving is stressful enough without an argument. Plus, I stupidly thought it would go faster. WRONG! They were so slow that even with three of them there would be long gaps between getting furniture. I went outside at one point and saw the three of them just hanging out on the truck. So finally when everything was done I said ok I will meet you at the new place. One of them said, we have to stop at the office real quick. I get to my new place, and it took them over an hour and a half to arrive. I called their cell phone at one point because they had given me the number, but of course they did not answer. So when they finally showed up and moved me in, they way overcharged me. At least a third more than what I was quoted. I was so tired and worn out that I just paid it. I had to return to work the next day so it took me a while to unpack. That's when I started to notice that I was missing things, jewelry, handbags, designer sunglasses, china from my Grandmother, a huge jar full of change, clothes etc. The problem was i could not prove any of it. I also stupidly used bankers boxes so I did not seal them because I have never had a mover steal from me. One of the movers even said to me that I should not have used them! I was too stupid to realize that the reason they took so long to get to my new place was because they were going through my stuff to see what valuables they could take. I am still heartbroken because some of the things they took were family heirlooms which really only had sentimental value. Please do not hire these people at any price! I wish I had brought them to court, and I still might. Anyway, I am hoping I can spare someone else from their thievery.

We recently secured a storage unit. We checked out a few in the area and Cranberry Self Storage…read morechecked off all the boxes on things we needed. Sarah and Chelsea were great. They were very friendly and helpful. If looking for a facility this is the one to go to! We had to upgrade on our move day and they couldn't have been more accommodating to us and the movers. Thanx again. Chad & Marie

Top-notch storage facility. The only thing you might have a problem with is finding a rental space…read morebecause they are very popular. Great service. Clean facility that is secure. I recommend it.

We have used Rich several times over the years and service is always been professional, courteous…read moreand efficient. We just used Rich's services and it remains as consistent and helpful and I highly recommend Rich Dont hesitate to call for all your removal needs.

I needed a pile of cedar posts removed from my yard after we replaced a fence. Called Rich at…read more3:45pm and left a message, he called back at 4:15pm and the posts were gone by 5pm. It was fast, efficient service and reasonably priced.

VERY UNPROFFESSIONAL. Did not pay the amount agreed upon(50% less). Gave a chance to rectify and…read moredid not take it. No receipt. 1 star because they answered the phone,(hello,with no business name) and showed up. Partially my fault because I did not investigate as heavily as I should have. This is a common scam that these types of businesses use to unsuspecting consumers that I already knew about. I had to work so I left someone to deal with it and they did not know.There are many reputable services out there as they reached out to me after the fact. I abhor deceptive business practices. NO CONSCIENCE! If for some reason he magically decides to be a good human, I will come back and sing his praises and retract this review. It is so important to do the homework in this financial climate. I think I am more angry with myself for being had!!!!!!

great experience . I called to get my car removed and they got me on the schedule right away and…read morewere very professional from start to finish .