I thought customer services was a thing of thing of the past. Nathan was awesome and very…read moreresponsive. Would definitely recommend them and use them again. Thank you Nathan!

I needed a container to store stuff while my garage was built. My interaction from start to finish,…read morefrom consulting with them to decide which container size I needed, to the polite drivers and on time delivery of the container, and then the pickup of the container *1 day* before I would have been charged for another month (usually company's try to get another month's rent out of you) was uniformly positive. Could not have been happier with my MI-Box of Southern MA experience.

The facility is new and clean. Rates are reasonable but best of all the ladies staffing it are…read moreAmazingly helpful and nice. The two of them definitely make the place. Ignore the 1 Star review. I have been here for a year and have gotten 1 $6 increase that I was advised of the month before. Even after the increase it's still a better rate from the storage I had before this.

scammers get you in then jack up your rates to twice that of new people, and I don't mean the first…read moremonth discount which i didn;t even get a full month. They also raised mandatory insurance costs. There was also flooding in the units.

Rented a 10x10 unit on-line but when I went to the facility it is a smaller 5x? unit. No property…read moremanager on site for the past 2 days. No one answers the local phone number, and no one returns messages. The 1-800 number agent just puts me on endless holds and the AI chat doesn't have the ability to fix this. All I want is the correct size unit I paid for. Customer service is non-existent. Horrible and frustrating experience. Absolutely do not recommend.

I came to Public Storage (in Plymouth, MA) to store some furniture. I found a climate-controlled…read morebuilding, clean, new construction, excellent prices, with great staff. Jeremiah is polite and very helpful. I greatly appreciated his time and assistance with a few matters. I highly recommend this facility for your storage needs.

called this location multiple times and left messages, but never received a call back. I finally…read moredrove to the facility hoping to speak with someone in person, only to find that no one was there. I then called the national customer service number and was told someone from the location would call me within 10 minutes. That call never came either. Beyond the lack of responsiveness, the property itself appeared very run-down and unclean. In the end, I feel this was a blessing in disguise because I would not feel comfortable storing nice or valuable belongings here. I have used the other location in Weymouth on Main Street. It is a little more expensive, but I have never had concerns about cleanliness or the condition of the facility. Based on my experience, I would NOT recommend storing nice belongings at this location.

Yes we all know that Jussara is the shining star of this location. She was very nice. However there…read morewere Too many disgusting and dangerous flaws with this location! I have a ton of pictures to show how derelict the management is at taking care of this property. It was very unsafe and the back sliding door didn't close for at least 2 weeks in the end of December 2024-Jan 1 2025. The door was stuck open all day and night. As seen in my pictures. The elevator inspection was overdue and quite expired! I mentioned it to a lady at the desk and she said she is aware of that. There is parking spaces for 2 vehicles Only near Each of the two doors! There was only one dolly to bring your things into each un inspected elevator. So if there was another car or truck filled with trash to bring up by some Very Toothless residents, you'd have to wait for them to finish. But there's no room to park and if someone new comes you have to let them know you're next for the orange dolly. There was Zero lighting in the back of the bldg! So when you left the security of your car, you couldn't see even the key pad to punch your numbers in to exit the property. The app didn't work many times so you'd have to walk up to the keypad, and put your flashlight on and also punch numbers and Run back into your car to flee the garbage dump. Speaking of which, when I got to the 4th floor every single time, there was another huge piece of discarded furniture or child's large play item. Downstairs and outside? Well that's where the disgusting residents decided it was too far gone and broken down or Ruined for even Them to keep so they just Dumped it there. That's right. One trash receptacle, filled to the Brim and over the fence surrounding the garbage pile and To my astonishment-many things were thrown over their property fence into an abandoned wooded area behind the storage property totally encroached on a neighboring property. The ceiling became soo humid that water dripped from the steel beams above and made my boxes in my unit Soaked. I was in this unit for 6 months and I could say it is completely disgusting and unsafe. Please look to my pictures as guides for Not coming here. I went to Castle Storage and I love Every aspect of that facility. Sure the price is higher, but you've Got to do that to keep the low class slobs out.

This place is run by a very nice couple that were so helpful to my daughter who needed summer…read morestorage for college as we live out of state. They take great care in insuring the units are cleaned before a customer moves in. I highly recommend!

Want to say I have spoken to Julie A few times . She went out of her way to help me and never made…read moreme feel like a pain in the butt . If there storage is anything like there customer service then they will be even better . I will update again soon .

Buyer beware! Online pricing and quotes are different than what they charge you. Typical bait and…read moreswitch. Only because I had an issue with the payment going thru did i find out they change for an additional day because they are not open to return. Not willing to work with me at all. And this is the NEW ownership?

The whole team at Taunton Rental were absolutely amazing, l've been working with them since May…read more Each person took care of me 100% on my needs right down to the day before when I needed two 20x40 sided tents due to the rain, they had them they came out they put them up I couldn't have been more pleased with this business. I was calling them almost on a daily basis to either add or take away things, from the dance floor to the chairs to the linens they were all ironed individually, put on hangers in plastic, take a look at the pictures and this was for 130 people So accommodating, I also want to send out kudos to Eric this guy worked so hard for me even though I thought I drove him crazy, and to the whole staff I'm sorry I can't remember all your names but all of you whenever I walked in there or called we're so accommodating. I can't say enough about this business. Customer service is 110%. Any rental items you need this is the place to go! Comment as Donna Marie Sousa I wish I could give them more than five stars!!!! Donna Marie.

Great communication Great service…read moreTotal Professional crew. Couldn't have gone smoother. 6 stars

We were not happy with the 32 gallon small trash containers that our town was using at 385 a…read morequarter when a family can no way utilize that for all their trash so we called Brian here. Not only were his prices super competitive and great, but he was very fast at getting back to us each and every time. Thankful we switched to a company that not only cares for their customers, but works with them every step of the way.