Absolutely disgusting and infuriating experience…read more Do NOT rent here. My original unit was infested with rats -- droppings, urine, and filth everywhere. My property was destroyed: boxes chewed through, rugs and belongings soaked in rat urine and feces, and I had to throw so much away. After months of dealing with this, I moved to a new unit just three days ago, only to catch another rat inside. There isn't even a trash bin available to dispose of the rat that got caught in the trap. It's unbelievable that a facility charging these prices allows this kind of unsanitary, unsafe environment to continue. Management needs to take action immediately with full extermination and real preventive measures. This place is a health hazard. Do not store your belongings here.

Terrible experience. They've now quadrupled the rent over the course of one year. Roped me in with…read more$76/mo... and just received a notice that I am now going to be paying $300... due to a "market adjustment "... when a 1bedroom apartment in Austin has dropped significantly since COVID to around $900-1100 a month. They are scammers!

got my first storage.. the service was great Omar was really helpful and answered all my…read morequestions.. The area look nice a clean and alot of space to drive around with no issue ..

When I relocated from the east coast to Austin, I needed a storage unit close to the construction…read moresite for my house. Extra Space Storage is conveniently located near the major routes (SH-130 and US-290) so I had no trouble getting my U-Haul 26' foot truck to the lockers and unloading. Renting two lockers was a breeze with their online portal and I was able to accomplish everything from North Carolina without a hitch. I received my security codes via e-mail so it was easy to access the units. Staff was very accommodating and provided me with my locks upon arrival. Even checking out at the completion of my rental was easy-they took care of me immediately when I stopped by the office. I also appreciate there are clean and modern bathrooms on site; there aren't many public accommodations nearby so it's a nice amenity to have. I really appreciate the customer service here.

Pretty cool place to rent with It's clean and my I feel my…read morethings are as they can be in North Austin.

Came from south Austin on my day off to move stuff out and the key pad was out. No entry. Since…read morethen two other people have come by and had the same issue. One was just moving in and had reached the help line who tried to get hold of management to no avail. Most of day wasted and things that needed to get done go undone. Help could not reach management.

Rats or something chewed through all of my storage bags. So gross. Also, the buildings are barely…read morelabeled and no one will help you find your unit. DEFINITELY not renting here anymore.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

STAY AWAY FROM HERE!!! My vehicle was towed here and after a big run around to finally get it back,…read moreI had many things STOLEN from it! money, shoes, a bunch of tools, and other valuables. They even took all the spare change, pathetic I know, but just shows they are willing to take ANYTHING from you. The responses that I was getting back from the guy in charge on why all my stuff was missing seemed so scripted. Don't think it was his first time STEALING nor will it be his last so BEWARE of doing business here they are nothing but THIEVES at this place! This is my first review anywhere but I'm hoping I can save someone out there the headache of dealing with this "business"

Great place and great price to park my TT. Security looks good there. Jesse was very helpful.read more

Collin and Steve are great guys and not only that they're honest with me so far. Their rates are…read moreextremely low for this area and the units are new and clean. I'm able to move two units I have elsewhere into one and still save $200 per month!! This is a family owned business (so far). If they ever sell out to the big guys, I'll be gone.

If you need a storage, this is your place. It's super clean and very safe! The guys in the office…read moreare super cool and professional. This is worth your time and money. They have an RV dump station, a cleaning station and free ice. Go check it out.

Immediate call back with quote. I've used them before, so I know they're good! There was a 20 year…read morelag on between and they still hire the best!

We contacted All My Sons movers to move our items that were in a storage unit to our house. Their…read morefinal price was more than we expected. In all fairness though, they were professional in loading and handling our items. I would recommend their service to anyone.