A moment ago I have been a customer for over 10 years and…read morehave continued to absorb the "random" price increases for the various units I have rented. Recently, I moved into a 5x10 unit at a monthly payment of $72.14. I have been in the unit for 4 months and just received an increase to $110 per month. Nothing has changed with the unit, no inherent value increase has occurred-simply a rate increase. My local contact, Amber, told me she could do nothing and if I were going to move out of my unit to do so before my next payment was due. She made ZERO effor to maintain my business, but when asked, did refer me to District Lead, Renee to escalate my concern. That was another massive waste of my time! Renee maintained my position that I would be paying over a 50% monthly increase was incorrect. My rent was only going up to $88. Semantic! My out of pocket monthly payment is going up $38 - FOR NO GOOD REASON! She told me I was brought in to my current unit on a "special" pricing deal, which was never told to me when I downsized from my previous unit and the increase reflected the "true" monthly cost plus the increase, insurance and tax (which are 2 parts already included in the $72 I currently pay). Her only offer was to raise my monthly rent to $75++, which would still make my monthly payment over $100. I told her I had found 3 different rentals for less than I was paying per month from them and was curious how Extra Space's industry algorithm that is based on market conditions and competitor's availability still maintained a price increase for the sake of price increases. She had no response, said that was the best she could do but didn't want to lose my business! LOL! Maintain my current monthly rate & I would happily stay, but she has no ability to create that level of customer satisfaction. DO NOT RENT FROM EXTRA SPACE STORAGE!!! I will never do business with them again and I will steer anyone I know looking for storage away from them.

I love it here. Everyone does a great job running and maintaining this place. Other nice tenants as…read morewell on site. I will never go anywhere else.

Great storage place. Brand new and clean. Security cameras inside & outside. The guy who rented…read moreme my unit was very professional and Helpful. He didn't try to sell me stuff I didn't need. Great experience & GREAT VALUE!

From the owner: Welcome to Prime Storage - Tyler Self Storage in Mentor, Ohio. Our self-storage facility is a…read moreconvenient storage solution for the surrounding areas of Winston Farms and Sharonlee. We are located right off of Tyler Boulevard just minutes away from Lakeland Freeway. We know the number one thought when it comes to storage is security. It is important to make sure the items you are storing will remain safe during the times that you are away. Here at Tyler Self Storage, we want to provide you the peace of mind knowing all of your items will be safe at all times. With our 24-hour surveillance and secured fencing you will never have to worry about the safety of your items. We also provide multiple storage options for our tenants. Our storage facility allows for you to store your wine, vehicles, and even provides the convenience of drive-up access to your storage unit. Tyler Self Storage is perfect for students, military, inventory, and even storage for the holidays. Prime Storage Group is a growing self-storage company with facilities located around the country. Our self-storage facilities are designed to offer affordable, easily accessible storage space for residential and commercial customers. Check out our convenient Tyler Self Storage location and rent your unit today.

Love Ace. What more can I say about Storage than my Furniture isn't warped. All good, I highly…read morerecommend!!!

From the owner: Ace Storage is a leading Cleveland-area provider of clean, safe, and affordable self storage units…read more Locally owned and operated, we are committed to being the most convenient, secure and professional self storage solution in the Willoughby, Ohio area. Our storage units provide free 24-hour access, resident on-site managers, and drive-up for easy access to each unit. We can also store your boat, trailer or RV. Contact us today!

I was with a friend putting things in her unit due to a move & Porsha came out to greet us & asked…read moreif we needed anything. She was very nice & informative.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

This was my first time renting a storage unit. This was a great experience. The Unit kept my items…read morein good condition and was very dry. The area was secure and the owner was very helpful. Should I need a storage unit again, I will use Fairport Self Storage.

From the owner: Utilizing Fairport Self Storage units is the most cost effective and practical solution to all your…read morestorage needs. Your possessions are fully protected in a clean and gated facility with easy 24 hour access and a 24 hour surveillance program.

I have been a customer for over 10 years and have continued to absorb the "random" price increases…read morefor the various units I have rented. Recently, I moved into a 5x10 unit at a monthly payment of $72.14. I have been in the unit for 4 months and just received an increase to $110 per month. Nothing has changed with the unit, no inherent value increase has occurred-simply a rate increase. My local contact, Amber, told me she could do nothing and if I were going to move out of my unit to do so before my next payment was due. She made ZERO effor to maintain my business, but when asked, did refer me to District Lead, Renee to escalate my concern. That was another massive waste of my time! Renee maintained my position that I would be paying over a 50% monthly increase was incorrect. My rent was only going up to $88. Semantic! My out of pocket monthly payment is going up $38 - FOR NO GOOD REASON! She told me I was brought in to my current unit on a "special" pricing deal, which was never told to me when I downsized from my previous unit and the increase reflected the "true" monthly cost plus the increase, insurance and tax (which are 2 parts already included in the $72 I currently pay). Her only offer was to raise my monthly rent to $75++, which would still make my monthly payment over $100. I told her I had found 3 different rentals for less than I was paying per month from them and was curious how Extra Space's industry algorithm that is based on market conditions and competitor's availability still maintained a price increase for the sake of price increases. She had no response, said that was the best she could do but didn't want to lose my business! LOL! Maintain my current monthly rate & I would happily stay, but she has no ability to create that level of customer satisfaction. DO NOT RENT FROM EXTRA SPACE STORAGE!!! I will never do business with them again and I will steer anyone I know looking for storage away from them.

Great! Easy to store. The property is clean. The unit is nice and clean. And the staff is friendly.read more

We had a good experience with this Two Men and a Truck. We called, answered the questions, and…read morereceived an estimate. We liked it and went with it. We had the guys move just the furniture from one apartment to another. Elevators were in each building. The guys were courteous, kind and handle each piece of furniture well. All pieces were plastic wrapped, and they used fabric pads to keep the furniture nice. We would use these company guys again. Recommend.

I've used 2 men and a truck multiple times in the past 10 years with great success. However, this…read morelast time I used them in May my experience less then satisfactory. Communication was at a minimum between staff and myself which led to items being left at former residence. I will not recommend nor use this company again.