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Compass Self Storage

3.3 (9 reviews)
Closed 9:30 am - 6:00 pm

Services - Compass Self Storage

Self storage

Truck rental

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1 year ago

My car was broken into as I moved my stuff out. Horrible location and up charges 3 times in 2 years. Put your stuff elsewhere!

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5 years ago

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Amsdell Marketing

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6 years ago

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4 years ago

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9 years ago

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9 years ago

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8 years ago

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10 years ago

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11 years ago

It's okay now, but earlier when I inquired about leasing or renting a unit, I was "BUGGED" too much, which I didn't appreciate.

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U-Haul Moving & Storage at Mayfield Rd

U-Haul Moving & Storage at Mayfield Rd

2.4
(16 reviews)

Great customer service!…read more I made an online appointment for Sunday at 2pm, I was in and out in about 20 minutes; including a check-over of the truck for damage pre-rental and all. I did the online 'check-in' which I think did save time, as the representative asked to see my license, but only looked at it and handed it back. They didn't try hard to up-sell me with any equipment I didn't need. All in all, it was a very low-hastle, relaxed experience. I will definitely go there again. Oh, and here is a freebie for y'all: Don't try to save money by stockpiling boxes and going weird routes to get boxes (like going to walmart late at night, etc). Do yourself a huge favor and buy a bunch of boxes from Home Depot or someplace. Even better: Rubbermaid Roughneck bins. Good boxes are like 2 bucks each. And get some packing material; newsprint or bubble stuff. Here is why: when all of your boxes are the same size they stack MUCH TIGHTER and are actually more sturdy than just random boxes. The money you save by using all of your saved Amazon Prime boxes will NOT be worth the time wasted trying to get all of your rooms full of junk to fit in them. Then when you go to stack them in the truck (or storage unit) you will have so much space wasted since you won't be able to stack the boxes nearly as high as if they were all homogeneous. So just get some nice boxes already. You can use them forever. Anyways, *end rant* have fun!

I've rented trucks from UHaul, and thought I'd seen the worst of it (e.g., rolling up a truck door…read moreand being presented with blood-colored splatter on the floor and walls that looked eerily like a scene from a snuff film), but the management at this location said, "Hold my beer." In addition to handwriting a $300 late fee on my contract, they forgot to provide the moving pads. Because I'd picked up the truck at the end of the day. I couldn't address the issue until the next day. I called FOUR times and was immediately put on hold for almost an hour trying to get the pads. Of course, this meant that the movers I'd hired to move my stuff refused to move several items because they didn't have pads, so it took a few hours longer than I'd anticipated, and I was charged for an extra day--for both the rental AND the pads I never received! To add insult to injury, I'm going to have to file a charge dispute with my bank just to get a refund for the pads because no one at the location or from customer service will help me. If you're planning to rent from UHaul, avoid this location!

U-Pack Moving

U-Pack Moving

4.3
(18 reviews)

After cleaning out Mom's house, there were a few things to take from Ohio to California. Mainly…read morethe desk my dad built. It seemed a big headache and cost to think about trying to rent a truck and do it myself. I was going to just forego taking the items but my kids said I would regret it. So I did a lot of research. I chose U-Pack for cross-country shipping and couldn't be happier. It was so super easy and affordable. I don't hand out "amazing" compliments often , but the whole process was AMAZING! They helped from beginning to end and they were in contact step by step. Everyone was super nice, professional and prompt. The unit was securely built and arrived clean. My brother, the packing guru, used straps to secure items. When I opened the door upon arrival in California, not a thing was out of place or damaged. It truly could not have been easier. We emptied the unit at our leisure (3 day window) and they promptly picked it up. I'm so glad I arranged to have items shipped. My kids were right - I would gave regretted not having my dad's desk. Thanks U-Pack for making it easy.

Moving across the country is ordinarily a challenging process. U-Pack made it hassle-free. We…read morecalled U-Pack, got a very reasonable quote (especially reasonable compared to competitors) and had a moving container delivered exactly when we needed it. The customer service was impeccable each time we communicated. Once dropped off, we had three days to pack it up and lock it and they took care of everything from there. They moved the unit from Ohio to MN and even stored it for us for a small fee until we could move in. They dropped the storage unit in front on our move day and had it picked up and out of the way the next day. Highly recommended!!!

U-Haul Moving & Storage

U-Haul Moving & Storage

1.9
(9 reviews)

If you go there at 645pm for propane don't expect it to get filled even though they close at 7pm…read more They will say "we about to close." When I asked "don't you close at 7pm for customers?" They said "we up out of here at 7pm." Lol great service gentlemen. Hard days work.

Scheduled a 10' truck rental to be picked up from the North Royalton Uhaul location to be dropped…read moreoff at this location. I also ordered a dolly and the insurance online prior to coming to the location to pick up. On the online order I mentioned / put into the request it was to be returned to another location, 30 miles away (Kamms Corners). I also mentioned this multiple times when I went to pick up the truck and they confirmed as they were looking over the order. They also overcharged me for a different dolly as they did not have the dolly I reserved online so they gave me a more expensive option. When I tried to return to Kamms Corners, this U-Haul location said I could not and had to return it to the original location. When I mentioned I stated this at least three times, the response was "you can call Uhaul customer service at Corporate if you want lady, but they or we can't and won't do anything". So then having to go back to the original location (North Royalton), there was a major accident on the highway next to the exit to the North Royalton U-Haul that delayed the drop off over an hour and a half. I called in advance to say I was coming 10 minutes after they closed- however no one would wait, and they said return it to the after hours drop off, which again was yet another additional charge. Not sure how anyone moves across the country with Uhaul if they are this messy between locations under 50 miles - such a terrible experience - avoid if you can!

Compass Self Storage - selfstorage - Updated July 2026

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