Nice people to work with. Very helpful and understanding. We are glad that it is month to month.read more

Really great facility, good pricing, and easy to cancel when not needed anymore. Very helpful and…read morefriendly staff.

I put in a reservation for a truck the week before I went to pick it up. Everything went great. I…read moreanswered all their questions. Gave them my card information. No problems. I showed up to pick up the truck. Everything seemed to be going fine and then they asked for a third phone number. I didn't have a third phone number to give them. They argued, and I explained to them that I had nobody that wasn't at work that I could give them a phone number to. The manager decided to cancel my reservation and send it to a place that 2 single white women should not enter down in Cleveland someplace. There are other rentals closer that he could have chosen. When I called customer service (while I stood there in line) they told me that there were other forms of ID he could have asked for. All she asked for was a phone number. He did not give us any other options. The woman at customer service said there was a list of things that pops up. When that phone number request pops up. He could have asked for any of those things. And we actually had a couple of them. The way he spoke to us was condescending and rude. I was at that location 2 weeks ago, rented a truck and a storage space, had absolutely no problems. The people were so friendly and went out of their way to help and get me what I needed. I will never go back to U-Haul again.

Ive rented here multiple units and trucks here. Every time they increase my rent within a couple…read moremonths of me moving in. Im not local so there is nothing I can do to relocate my things. I will call and they will act as though it was unintentional and make some effort to make it right. Its bad business. High staff turnover. It is clean, neat, climate controlled, good hours for access, and a one stop shop. I doubt I will be back here for a unit.

Four stars is all I can give. The right taillight did not work at all. This was the only trailer my…read morevehicle could tow. So I had to take it that way. The trailer operated as designed otherwise. The staff was friendly.

Terry was so helpful with my service, she was very insightful and was able to provide all the…read moreanswers I needed. She was also very welcoming. I am satisfied with the service I have received

Corey Moffat is a great person to work with and is extremely helpful and takes the time to show you…read moreavailable storage units and give you all the pricing information you need to make your choice on the selection of a unit. I have worked with him a few times now, and he always does an exceptional job, I couldn't ask for a better manager to oversee the rentals at this storage facility. Thanks Corey!!

Amy is such a big help! If she wasn there I would have left this storage store! Nothing works;…read morelights, elavator or the entrance and exit gates! It really pisses me off seeing what condition this storage unit is and then finding out they are building more storage units! How about finishing or fixing the one you started? If you have so much money to be building all these places you should have enough to fix or finish the one you started! Keep raising your prices on storage unit is only telling me you don't have money to be building more units let alone fixing them or finishing them! DO BETTER OWNER OF EXTRA STORAGE

First thing I asked was when my rate would change and was told that it wouldn't if I paid their…read moreregular price and didn't use an online deal. After 2 months Bill went up 60 bucks and went in to ask and they told me it was corporate and they couldn't do nothing about it. 3 4 months later went up another 60. Can only imagine how many people get screwed who can't just sculpt or move all their stuff out after moving it in. A big scam short-term storage good long-term better make a lot of money.

I have called them for over two weeks because they moved a lady stuff to storage and one piece I…read morebought she wanted me to call them to get it moved but no response at all for over two weeks.

From the owner: With Carry Moving&Storage, moving is simple. Whether you are moving locally, across state lines, we…read moreput our customers first. Carry Moving&Storage offers innovative moving solutions designed for moves of any complexity.Our moving services are fully customizable, and our professional movers ensure you are well-cared for throughout the process. We provide: Local Moving Long distance Moving Residential Moving Commercial Moving Packing&Unpacking Safe Storage Moving production Junk removal Property clean out Furniture Assembly Furniture Delivery Senior Moving

I've waited multiple days for a response & crickets Not…read morecool if they want my business

We have been calling for two weeks for information about storage...moving from out of state. Never…read moreany answer and voicemail is always full.

They were on time and very careful with my furniture. I was quoted on 2 men and 3 were sent…read more Still within my budget.

Never got a time confirmation call, no response to phone calls people avoided the calls, no…read moreresponse to tons of emails, was promised a refund of course still don't have that back absolutely awful never got the furniture from fiancés house because he passed and had one chance with the lawyer to get in the house NEVER AGAIN lost money and no service