Everything was great from the initial phone call to the end of the move. Lee knows apartment moving and was on top of everything. He and his guys are friendly and hard-working. The price was right and the service was top notch. Everything was handled quickly and with great care. We highly, highly, highly recommend Cleveland's Apartment Movers. Would definitely work with them again. read more

I removed my 5-star rating after receiving my goods (out-of-state move). I was happy that they showed up on time but were adamant that I pay upfront in cash, which I did (now I realize no recourse). Upon unloading, I see that numerous issues were at hand (pictures attached): * Marble table placed on top of TV (Stored on top of an upside down table / legs). * Multiple items stores in position never intended. * Large pieces of furniture resting (bouncing) against Living Room TV. * Christmas boxes placed on bottom of stack (crushed). * Fragile antiques placed on bottom on stack of heavy boxes. * Multiple items not wrapped (despite having left over moving blankets now have dings & scratched that could have been avoided). * Wood able that had so much weight on it, screws stripped out and wobbles. * Broken Kitchen Chair. * Workbench (loaded) placed sideways and belongs inside just bouncing all over. * NOTHING tied down. They were in such a hurry to finish the job that they loaded in such a shoddy way, there was no way that this could arrive without significant damage (in hindsight). After I removed my review, the owner contacted me asking if I had an issue with their work. I sent him pictures and no response. If they respond to this, please don't let them sweet talk you into using them. These guys are shoddy. To add insult, to injury - I tipped these guys quite well. I thought I was hiring pro's to handle my move. I got a bunch of guys throwing stuff into a PODS that simply did not care what kind of shape it was in once it arrived to it's end location. I'm now out of state with scratched & broken stuff and little I can do about it. Learn from my mistake - DO NOT HIRE THESE GUYS! Job happened on 10/13/23. read more

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Our move was smooth from start to finish. I much prefer a quote of a flat rate to an hourly rate, their instructions for what they can move and how it should be prepped were clear, they showed up right on time, and were fast but careful. The crew was professional and polite. I'm really glad I called! read more

These guys get the job done! Amazing value! Used them for a local move for myself and they work efficiently and are very courteous. A week after my move I needed someone to move my dad into a new apartment last minute and I emailed them on a Sunday and got a response that day to move him in the next morning! They showed up on time for both moves and always kept me in the loop. Highly recommend you go with these guys for your next move! read more

The is the worst company I've ever used. My furniture was scratched so bad and dragged on the ground. The owner was very unprofessional and the guys helping him he talked so bad to them. This guy took my bed frame apart and left one my TV's at the old place and when I questioned him about putting my frame back together he got really angry because he didn't want to put it back together and deliberately started an argument with me and used profanity and said he wasn't going do anything and he didn't put my frame back together nor did he go back to get my TV. So what I did was go to the courts and file a claim against him for damaging my furniture and I also took the liberty of contacting the movers association in Columbus. This was the experience I have every had. I guess it's actually true what they say you get what you pay for!! read more

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Overall I had a good experience and would use Eddie's services again I was quoted a flat rate of $175 via e-mail to move a large dining room set consisting of a heavy table, 8 chairs, side buffet, and server ~15 miles from Solon to west Cleveland on a Sun afternoon. Eddie was firm it had to be cash and upfront before loading furniture - payment at the destination before offloading wasn't acceptable - but did give me a proper contract/receipt after payment. Eddie showed up quite early, beating me to the seller despite giving him a time 10 minutes after I had intended to arrive. He brought along one helper to move and a trailer attached to his pickup truck that was more than big enough to handle the furniture with lots of room to spare. He had a giant spool of plastic wrap and some moving blankets ready to wrap and protect the furniture, but luckily everything was still packed up by the seller from a prior move. The move was off the main floor near the door at the seller, but a couple of flights of stairs at my place, including an extra flight to the attic for a few of the items. The move took about 2 hours in total from start to finish. My only really concern was that there were times that I felt they were prioritizing speed over ensuring no damage to the furniture. That said, I didn't notice any damage to the set, so maybe I was being paranoid. Eddie didn't offer/help to reattach the table legs and set it up, but neither did I ever ask him to. I had contacted 5+ places to try move the set and no one else could accommodate me that weekend. He was on the lower end of all the quotes I received. One person guesstimated $125-150, but would have charged me an actual hourly rate + expenses, so that might not have been realistic. A few people have complained about communicating with Eddie. He did come off as rushed when talking on the phone, and I'm pretty sure he mistook me for a telemarketer the first time I called and wanted me to get to the point very quickly, but he was never outright rude. He was very prompt with all e-mail communications, and most importantly he never misrepresented his services. read more

So, I've hired other movers in the Cleveland area before, and I've never been as happy as I was with these guys. I called on a Friday, and they squeezed me in early on Saturday, no complaints, no additional charges. My girlfriend and I had an entire 2 bedroom apartment to move. They charged $130 (roughly half of what I was being charged for other places) and finished the entire move from a 2nd floor apartment to a 3rd floor apartment across town in less than 3 hours. I want to add that they did all of this while the rain was pouring down on them. No complaints. No excuses. It seems that the negative reviews all focus on personalities. This is ludicrous. I hired these guys to move my stuff from one spot to another. They did that and, to be perfectly honest, they were funny and personable, as well. They joked with me about the weather, and offered to help us out if we needed some smaller furniture pickup runs in the coming weeks. I can't recommend these guys enough. Affordable. Efficient. They charge a flat rate, so they don't do exploit the hourly rate by dragging their feet like my previous movers have done. A+. 5 stars. I will be using this moving company in the future. read more

Wouldn't recommend at all reviews don't lie, the Owens seems like a crazy guy dragging all furniture if u wanna save 100 bucks and pay extra few thousand in damaged furniture this is the company. Stay away from this company it's beyond terrible read more

After speaking with the jerk who answered the phone I decided it would probably be best to find a different moving company. Never spoken to a more unprofessional jerk. read more

These guys are horrible and super unprofessional. I had to follow up with multiple times to get clarity on the move - what they will and will not do. Then, I called them this morning about the rain and how do they keep my stuff dry. This is what I got: "Well maybe you want to call another mover. I've been doing this 30 years and if you don't trust that I can do the job." Click. I WAS SUPPOSED TO MOVE IN 3 HOURS. read more

Funny how all the bad reviews are from people who did NOT use this service, but rather people who called for quotes and wanted discounts. Yes, the man on the phone was very short and to the point on quote and explanation of services covered, but I was Happy as Heck with my move. His Rate was almost 1/2 of other movers I called, and my items were moved SAFELY to my Storage Unit & House. The man answering the phone may not want to be your phone friend but this company is definitely in my phone to use again. People leaving reviews who did NOT use their services, should be ashamed of theirselves , leaving a negative review on a person hired to answer the phone, clearly with anxiety disability. This Company should be praised. Person answering phone is clearly happy to be working until rudeness starts with caller because they want discounts. The poor man on the phone clearly wants to help with your quote and then reads a quick "paragraph" of services and instructions. He is not there to be abused on the phone. Shame on you People leaving a Negative Review On a "clearly disabled person" hired to answer phone and give quotes. These Negative Reviews were NOT left on the FANTASTIC WORK this Company does when doing their job...., which is moving people..... This site exists so people who 'actually' used their moving service , could leave an Honest review. People want to decide if their MOVING SERVICES are good to hire..(which they are), ...,They are not their to read about the HORRIFIC way YOU handled yourself with a person of a disability, simply trying to work. Shame on you all. Moving Company is FANTASTIC at doing their job. Thanks! read more

I wrote a review on these guy about a month ago and it is hidden I do not understand why. These guys saved me from a months rent when my other movers did not show up. So once again I give these guys 5 stars read more

No frills moving at a reasonable price! I needed to get some heavy furniture from the basement to the upstairs, and I needed it done fast. After calling a few companies for quotes, Eddie gave me the best price. He and two guys showed up on time the next morning, and got my items moved in less than an hour. They wrapped up the sofa and stereo unit in protective plastic, and even had to take the side door off the hinges to get a queen sofa sleeper out the side door. They were careful, quick and thorough. I would definitely use them again. Ignore the rough exterior -- these guys will get the job done! read more

A-Ok. They had my entire apartment packed up in the truck in less than an hour (and I had a ton of boxes)! They wrapped my stuff and put covers on my mattresses for me. They were professional with no frill. Just a bunch of strong guys to move your crap! I def recommend! They came with 3 guys and one huge truck. Charged only $240! Trust me I got quotes from other companies much higher! They charge by the job, not by the hour so they don't drag there feet like other movers I have used in the past. My stuff was out if my apartment and into a storage unit in under 2 hours! read more

UPDATED after business owner messaged me about original review. Wow. 1 star. If I could give 0 stars I would. I created a Yelp account just to write this review because it was so bad. They were not just an hour late, or two hours. They were EIGHT HOURS LATE. We spent an entire day sitting on boxes and trying to find someone else to move us. When they finally did show up, there was an old man with the crew who looked like he was going to keel over and die at any moment who they stuck in the trailer with our stuff while the young, healthy guys sat in the pickup. The owner noted that there was an air vent in the trailer and the man was needy. So that makes it ok? This experience was AWFUL. So one star hardly does it justice. The next time we moved, we spent about $250 instead of $150 for UHaul movers and they were quick, professional and on time. Not worth the money saved to use this awful company - plus, if you leave them a poor review, you might get messaged by the business years later, not for an apology, but to argue with you. read more

Worst company bad attitude and no manners . Just asked a simple question on a discount and the duecheBag hung up on my face and cancelled the service I ordered ,this guy needs to go to adequate school. just because you have your period you shouldn't take it out on your customers. Get a new job if you don't like it . That's all I got to say read more

Very rude and unprofessional! This is my first move and they were my first call as I priced moving companies. The guy was very short on the phone with me but I got a quote for a Saturday move and continued calls. I called back a few hours later to see if they offered a different rate for a weekday move as this seemed fairly common from my other calls. The same man I spoke with earlier said every day was the same. I asked what kind of moves qualified for their $130 starting rate, which they heavily advertise. Apparently, asking a reasonable question sends this guy into a belligerent tirade. He said they don't negotiate, talked about liability insurance, told me to call someone else, then said he "hated people like this" to the person with him before hanging up on me. ...If this is how Apartment Mover Co. treats potential customers, I can only imagine their service if hired. read more

I have read the reviews, and it seems like the bad reviews are mostly about the man's personality. I HIRED this Company to Move me, (and NOT to be my friend for life). His Price was EXCELLENT, his Quickness on moving items is EXCELLENT, the move was EXCELLENT. It is sad that people want to rate this man's personality and not his Company. Yes, he was a little late (30 min), BUT his explanation was reasonable. The Move BEFORE me went over time because the People he moved misrepresented on how much he had to move. His schedule for the entire day will be late... I would be frustrated to. If you listen to him, (yes he is loud) he explained how MY extra boxes are now going to make him even later. He also charged me extra for those boxes.....but that was reasonable. His personality is not perfect, but his moving skills are FANTASTIC. read more

A+, good move, no problems, not a really lot say ... on time, pleasant, inexpensive, listened to good music on the truck radio. I recommend these guys. read more

Just as promised! I called Apartment Movers on short notice and was very impressed with the service I received. They made sure to shrink wrap all of my items to prevent any damage. The quote I received from Tony on the phone was exactly the amount I was charged. No games. They brought three men to complete the job and they were done in far less time that I had expected. I will definitely use them again! read more