They were on time and very careful with my furniture. I was quoted on 2 men and 3 were sent. Still within my budget.

Damaged my bed frame! Just dropped boxes off in no reasonable way! Did not treat my belongings with any respect or care! read more

All My Sons Moving & Storage - Damage to my bed frame - Movers Near Me - Valley View, Ohio

Be warned! The management of this company is at least bad at their job. I received a series of quotes through Yelp all around $100 to move a lift-chair from my living room down to my basement. This group provided a phone number and suggested we discuss my project. I called to make sure that they would be prepared to move the heavy chair and that they would not show up until afternoon. A person identified herself as a manager and assured me that the crew would be properly prepared and that i would be contacted to set my afternoon appointment. She also quoted a price of $135 for my job after a special Yelp discount. I received a text later that afternoon saying my move was set for today. I responded to that text by asking what time this afternoon the movers would arrive. I received no answer. I received a phone call from an unknown number at 8 AM but they left no message. A second call came about 10 minutes later from a different unknown number - again no voicemail. My doorbell rang about 8:15 pulling me out of bed and the 2 guys and the moving van were at my front door. They said that no one told them that we didn't want them to show before noon. I had to rush around to move things out of the way so they could move my chair while the movers hung out. The guys did a fine job and were very good mannered. It took less than 20 minutes to complete my task. The cost discussion was a real mess. The movers showed me an Ipad with a cost of over than $600 for my $135 job. It looked like the pad totaled every number on the sheet including double billing a minimum labor charge, a $40 fuel charge, another service charge, sales tax, and the $100 deposit i already paid them. The movers had no idea why the number looked like that. A less nosey person would have been really screwed. The movers called their boss and i contested the amount which led to a series of excuses about connectivity with the Ipad and the number dropped to over $300. That included the fuel charge and an extra charge "to cover the movers time driving to the job". I kept asking what happened to the $135 quote. After several minutes, I gave up and paid $132 in addition to the $100 deposit. I promised the manager on the phone that I would write this up as a review to warn people about my experience. read more

I do not recommend All My Sons Moving & Storage. The movers themselves were polite, acknowledged the damage immediately, and even called their manager in front of us to request the claims paperwork. But after that, dealing with management and customer service became extremely frustrating. Our dresser was broken during the move, and despite being told we would receive the claims package, we had to call multiple times before anyone finally sent it. Once we did receive it, the company first offered only $50 for a dresser that was almost new and worth nearly $200. After I said this was unacceptable and asked to escalate, they increased the offer to $100. At that point, I was exhausted and did not have the time or energy to keep fighting over it, so I accepted. It has now been weeks, and I am still waiting for that payment. On top of that, I later discovered that one of our beds was missing almost all of its screws, which I had to replace myself, and another dresser was also damaged. What makes this even worse is that this was a very expensive move for only 1 mile. After the initial discussion of the move cost, the final so-called "itemized" bill ended up being heavily inflated and came to over $1,400. I only received that bill after requesting it several times. The worst part was not even the movers themselves, who did what they could and apologized right away. The real problem was the management and claims process, which was slow, dismissive, and frustrating from start to finish. read more

Scheduled our move and paid the deposit. They called 2 days before our move to confirm everything, and the very next day they called us back to try to reschedule because the movers couldn't do the day we initially talked about. Would definitely not use this company. read more

After reading the previous reviews on here I would say that I have to agree with them. My experience was not good as well. I selected this company due to the fact that they were featured on Affirm, where I could pay for my move in payments. The rate and hour was decent and I figured that it would only take about two and a half hours to send the selected items to my new location. The movers did arrive on time, wrap up selected items with a blanket in about an hour and fifteen minutes. I then get handed a table with a list of documents to review. The suggested minimum price was around 500 dollars. But when they arrived to my new location it jumped to almost 900 dollars! Then when I asked about using affirm the mover nor his boss knew nothing about it. Despite the company being featured on Affirms website. After explaining the situation Affirm was able to be used for payment. After a couple of days I went to install my cable box to my TV. When I pushed the TV stand up what do I see.... damage to my wall to my new apartment . With the money that I paid nothing should have been damaged . I also would have like to have a full breakdown of the cost before the movers arrived. I could have canceled and found a cheaper company. read more

All My Sons Moving & Storage - Bottom of chair - Movers Near Me - Valley View, Ohio

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I recently hired All My Sons Moving for what should have been a quick, two-hour move with three movers. Unfortunately, the experience left me very disappointed -- not just because of the poor service, but because of the damage done to my property and the lack of professionalism. Before they even arrived, I got a call saying the crew had just finished an eight-hour job and were exhausted. I felt badly for them (it was a hot day), so I made sure to have snacks and drinks ready. Still, from the moment they got there, the lead mover (a young white man in his 20s) seemed rushed, frustrated, and frankly, dismissive. He spoke sharply to the two other movers (both young Black men) in front of me, which made the whole experience feel tense and unprofessional. He moved through my home very quickly and without much care -- not securing heavy pieces, stumbling over items without watching his backwards steps, bumping into things. I had to help guide him through to avoid further damage. They relied solely on my piano's wheels to get it down the truck ramp instead of securing it using the wooden bars on the back meant for moving. I was specifically told when booking this move that they would treat it with care, and that the wheels would not be used to actually move it from the truck. (Thankfully this was not damaged.) The worst part though? I own a Lovesac (around $1,500), and I asked that it be placed in the living room. Instead, it was taken into the bedroom by mistake. When trying to get it out, I said not a problem--I can shrink it later and move it out myself. The lead mover quickly insisted on "flattening" it -- which involved him jumping on it multiple times while dripping in sweat, leaving wet imprints all over the uncovered piece. Then he shoved it through the doorway, where it got caught on the sharp part of the frame by the latch and tore a large hole the fabric. No apology. No acknowledgment of the damage. One of the other movers was kind and sympathetic and even said he wished he had a needle to fix it, but the lead guy just looked at me and moved on. At the end, he made a comment about how he's already had a 10.5 hour day -- and I get that. I'm a nurse. I work 12-hour shifts. But that doesn't excuse treating my move as less important, rushing through it, or damaging my things. I wanted to believe in this company's reputation, but unfortunately, I can't recommend them after this experience. If you do book with them, be extremely cautious with any valuable furniture and insist on more care than I received. read more

A rep from All My Sons responded to my Yelp review - on Yelp - about being overcharged with fees that weren't disclosed until the move was complete - an 18% fuel charge and materials charge (they charged for blankets but didn't leave them with me). She was sorry I had a bad experience and invited me to reach out. I did, and got ignored again. HER RESPONSE WAS FOR NOT FOR ME, IT WAS FOR READERS TO THINK THEY CARE. THEY DON'T. read more

The move I had was the worst experience EVER. The customer service person was excellent, when booking my move, which was the main reason I decided to retain AMS. When the actual movers showed up, with only two men. It was unbelievable, they were leaving my furniture in the hallway, instead of loading immediately, they were moving slow, talking on their cell phones. It actually took ten minutes to wrap a pillow cushion and yet they failed to wrap my end table, which they broke the door of table completely off. They disassembled my dresser with mirror and did not assemble when arriving at new apartment. I asked if they would please assemble dresser, the mover told me he had to get tool from truck and never came back -- super unprofessional -- I was exhausted because I was doing more work than the movers. I had to call relatives to come assist as they were moving so slow. And for the finale, they left all my stuff in the hallway because they claimed "management told them to stop all work at 5:30 pm" I was in shock! I had so many dishes broken. They didn't even bother to unwrap my furniture, just left all the padding blanket/materials behind. My regret is that I did not read the reviews for AMS before booking, because I could have avoided these people. I could post pics but too disgusted. BEST ADVICE: DO NOT USE THESE PEOPLE. read more

I was never given an itemized receipt. I had to call the main office,stated to me that he would send it to my Gmail. I noticed that they charged me 268.00 for gas on there truck. I was told that for driving 30 miles total that there truck only gets 3 miles per gallon. Even so,that's not 268.00.i was overcharged. I gave them 100.00 up front to hold my move from a 1 bedroom to another 1 bedroom apartment. Most of my furniture was scratched and dented. I was charged almost 1,500.00. they ripped me off.the movers were friendly and fast but damaged several pieces of my expensive furniture. I will never use there service again. I only moved 5 minutes away from the apartment to the new apartment. read more

If you're looking for a dishonest, disorganized, and downright unethical moving company--congratulations, you've found it with All My Sons Moving. I've recently moved three other homes using reputable companies, and my experience with All My Sons was by far the worst. They misrepresented their location, claiming on the phone they were based in Cleveland. Turns out the person I spoke with was actually in Texas--an immediate red flag I wish I had caught sooner. They did a detailed walkthrough of my home--room by room, drawer by drawer--and still somehow provided a completely inaccurate bid. In fact, they didn't even end up moving my belongings because their estimate was so wildly off that it derailed the entire process. And if that wasn't enough, some of my items were damaged in the process--and I'm still waiting to hear back on how to file a claim through their so-called insurance. All My Sons lacked transparency, accountability, and integrity every step of the way. Save yourself the stress and choose literally anyone else. read more

We scheduled a 9-10:30 AM arrival. They showed up at 2:30 pm. No shoe covers, no straps, the crew sent were not able to figure out how to get the furniture into the room without us telling them to tip it up. In fairness an 18% discount was given. read more

Wish I would have read the reviews before we used this company. The quoted price and actual price were wildly different. Seems that it's a common thing. we were quoted for 2 worker and then they changed it to 3. the third worker barely did anything. they said they had another job and needed to finish faster. they did not have another job. they took over the quoted amount of time and the job ended up costing almost double the quoted price. I feel like we have been scammed. multiple pieces of furniture were broken despite them spending an exorbitant amount of time wrapping pieces. would not recommend. read more

Worst moving company ever!!! They are thieves!!!! DO NOT USE THEM! They broke 6 bowls that was clearly labeled fragile. They showed up 2.5 hours late. Way overcharged than we were quoted. The main mover was extremely rude and complained constantly despite giving them detailed instructions. I specifically asked art work to be packaged properly and they didn't wrap it and the left it at the original location. They left so many things behind that we had to end up renting a moving truck to get the rest of our things. The thing I'm most infuriated at is they stole my wedding ring!!!! Also my beats headphones were stolen. I have gotten zero resolution despite many texts and phone call. If I could give zero stars I would. read more

I would give them a zero. It was a horrible experience I have ever had. First off the so called "movers" called me and stated they didn't have the tools needed to do any disassembling and of course I had a bedframe that need to do that. And they asked if they could use mine, but not sure what kind of tools needed until they see the bedframe. When the "movers" came to my apartment. I was shock at what I saw was three teenage boys. For being a moving company I expect older MEN to show up for the job and not TEENAGERS. One teenager (Brian) had such and attitude towards me and I told him to knock off the attitude, yet he continued to run his mouth and being disrespectful towards me. I informed him I was paying them $150/hr and his smart response was "No you are not, my boss is!" He said it with condescending smile as if what I said does not affect him. When I asked for his name and boss name he also stated to me. "You don't need to know my name!" As if he was untouchable. I called the company immediately and spoke to Nick and he said he would handle it and I would get a discount. If that wasn't enough, the teenagers broke my apartment main entrance door window, right before I told them to go through the back way instead of front. And they broke one of my items. I even tried calling All My Sons company to start a claim and of course their claims department no one picked up and I had to leave a VM to a representative that no longer takes VM because it too full. Just WOW! This is a horrible company DO NOT USE! Unfortunately the overall reviews are lies. Look at the reviews on Yelp instead that tell the truth. BEWARE of this company! read more

All My Sons Moving & Storage - Movers Near Me - Valley View, Ohio

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My name is Janice Owens Eugene paid the bill for my move 9/18/1025 I had 5 guys 2 trucks. I had 20yrs of accumulated things. It took me a while to do inventory of my things, but when I did I cried, so many things were stolen from me. I didn't have my box of shoes, boots tennis shoes UGG'S bear paws short boots air force ones air Nike tennis (design by you) food 2 32" flat screens top to my island bookcase hand tool box toaster coffee grinder pop corn maker screws bolts to my queen size bed frame screws to the refrigerator door handles and so much more I'm continuously learning about something I no longer have anymore. I was showing my appreciation offering thew soda pop and ice water. I'm beginning to believe that they only emptied out 1 truck instead of 2. I even had a convection/pizza oven. As I said before as I thought to just chalk it up as bad experience something else comes to mind that I should have to locate so that I can use it, I'm discovering I don't have it. It really hurts to know I sincerely trusted them. In fact I remember having to run out of the house to catch one of them to turn a light off they left on in the basement and water running in the wash tube they seemed as though they were really in a hurry to leave that was between 5 - 5:30pm. I worked hard for everything I acquired paid for I didn't steal anything . I sent Durell I believe his name was a message because they offered to help me move some things that was too heavy for me he responded a day later. I texted Durell a second time telling him that I discovered them stealing a lot of my belongings and how I never would have imagined them to take advantage of a 60 year old retired female it hurts some of the things were acquired from the passing of my mom 2004 my sister passed 2005 and I can never get them back it's just so disheartening it just really makes me really sick because I trusted these young men. I can't talk about anymore because it hurts too much. Just make sure that you physically go out to the truck and make sure that you see for yourself that the truck is empty before they leave, I truly regret I didn't and took them at there word. I lost a lot of sentimental things and things that were very expensive, I believed these young men were earnest and trustworthy. Don't be a fool like was very nieve. read more

Called for info. Told 2 men at 169.00 per hr. Plus 1hr travel. Ended 3 men at 189.00 per hr. Move was set for a Sunday told us they would be there at 8:30. they arrived at 12:30. Took them at least 4 hrs to load 2 bedroom, part of living room and furniture from basement. Every time you looked one of them was on their phone. we just had then del furniture and we put it together. Would have taken forever. Called with bill. Over 1800.00. They don't tell you they charge extra for blankets, tape,etc. they also charge an 18% surcharge for gas. By arriving 4 hrs late we had to finish the next day. They don't move any too fast. I would never hire them again especially with all the hidden charges they neglect to tell you about. I complained they were 4 hrs late and person on the phone was like oh well, here's your bill. You have to pay bill before they unload. read more

Worst movers. Bashed into walls, had no clue how to pack a truck or pod. Nothing strapped in. Boxes not secured and broken items when transported. Company tried to overcharge us and had to fight for charges to be taken off our bill. Horrible experience. read more

I will admit my basement was trashed but I did the best I could clearing it for the movers. The guys explained there was a "tripping hazard, "which I understood. While they were getting the truck ready I cleared the "tripping hazards. " Instead of telling me it was an unsafe environment, they left without saying a word. Their bosses explained that I had feces all over the floor. Trashed yes with household items and boxes, feces absolutely not. I could have gone without the unprofessionalism. I am so embarrassed and at my apartment with no furniture. Thanks All My Sons. read more

They took a $100/ deposit. I called back to schedule and all the phone numbers aren't working!

They banged up my house that banged up my furniture and way overcharged and added a bunch of additional charges.

This place will over charge the shit out of you, I will definitely never use this place again. They charged me 900 to move a living room set and half of a bedroom set they were taken so long I had them leave half the bed because they didn't bring tools with them to take it apart and spend 20 minutes trying to take it apart. Another 20 minutes waiting on them to deliver the stuff because they went to the wrong building and at least 30 minutes signing all paperwork and bullshiting which will run your bill up. Big ass rip off read more

We paid a $100 deposit which it was my understanding would go towards the service. The person who gave us the quote also did NOT include the "supplies" that they require the movers to use. We are positive that half of the "supplies" we were charged for were NOT used. Based on the phone conversation for the quote- it was explained that the $100 "deposit" would go towards the amount that was shown to me at the end of the move - but that was not the case. So we paid over $100 more than we were quoted. When we called to dispute this- the man that answered the phone was extremely rude. It should not cost $600 to move one bed within town and pricing should be straight forward/not surprise add-ons at the last minute. When they called to offer a "resolution", the resolution was to tell us that we misunderstood and they didn't owe us anything. ALSO-- One of the movers (Jamel) solicited himself to move the rest of our things on the side, required us to pay a $150 deposit, and then DID NOT SHOW... Seems like they need to be a little more picky when hiring. I would recommend choosing a different company for your moving needs. read more

If I could leave 0 stars i would. I paid $1300 to be moved 20 minutes. My furniture was damaged. And the worst part is they didn't even move all my furniture. They LIED and said they couldn't take apart my day bed because of a stripped screw and the REFUSED to bring my vanity in the new home. They left it OUTSIDE on the porch. HORRIBLE company! read more

moved in, well not really, let me count the ways First, about a quarter of the house is still left, they ran out of room in both trucks! Second, huge dent in our refrigerator from trying to fit it through the front door before the door was taken off. Third, as i was unwrapping my tv, the screen is broken, in two spots! Those are the major things, I could probably put together a list of little things, carrying a table upside down that wasn't wrapped. Your driver Mike hurt his shoulder so we we down a worker! Paid for six, I could go on with more, not worth it Guys we nice and polite but never use this company again. read more

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The three people sent to my office were apparently not informed of the details of the work I needed because John (the apparent lead on this crew) was quite obviously not happy when I went through everything. First, I had crated display cases to move to the second floor. It was obvious that they would not be able to handle moving the largest one up the stairway so I told them to leave it crated and just move it inside so I could call Friedrich, my regular movers. Instead, they uncrated it and ended up breaking all the glass shelves. When I came downstairs to see what happened, John walked out of the building to the truck and never said a word. My building's maintenance crew had to clean up all the crating material and broken glass and take everything to the dumpster themselves. They constructed shelves for me and ended up nicking and scraping the wall in several places. Again - someone else had to clean up the the mess they left. There is no way I'd ever recommend or use this company again. read more

The fists team of movers, didn't start working, and refused to start the work until everything was finished. Second team went forward and finished successfully. We were delayed several hours finishing. I felt over charged fo read more

We had one hiccup in the beginning but their staff was on it. They did a really great job and I would definitely use them again!!

Initial quote was $919. When they got through it was almost $3K!! RUN FROM THIS BUSINESS!!! I was very disappointed with the response back from the company.. Which was no reply.. The company sent 1 guy and 2 teenagers. One said he was 15. He broke a stained glass chandelier that was worth over $5k and just looked at me when he did it..No words can convey how bad this company really us. This is not a professional moving company. They did not tell me the truth from the beginning. I would Strongly advise looking elsewhere if you want a smooth move. Pictures below is what they LEFT after moving a few of my boxes read more

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All My Sons is BY FAR the worst company I've had to deal with in a LONG time. That is saying something in this day & age of terrible service (June 2024). TL;DR - These are unserious people at best, but honestly they're just common con artists! DO NOT HIRE! These young "men" left an old man & his wife, along with their autistic son in the lerch on moving day. Their sole goal apparently is to simply maximize the transfer of money out of your pocket into theirs. These con artists charged me a deposit, showed up then left on moving day, didn't refund the deposit & because the "crew lead" showed up with an extreme attitude, once he saw what we had going on (i.e., 25 years of a life in a home), he just didn't want to be bothered with actual work. We sought several quotes on movers. Initially these con artists at All My Sons were the best price at $145/hr for two people plus $100 charge for driving to us. THEN came the "inventory" call & all of a sudden the price went up, because now they needed a THIRD guy to do this move. Right then & there we said we wanted to cancel because now at $198/hr. we just couldn't afford it. I spoke to the Operations Manager (and I believe owner) of the Cleveland office & he was a very reasonable person. Or so it seemed anyway. He worked with me, got the rate down to $175/hr & that was for the three guys so all in all, a win-win & so we booked the appointment. Moving day came, they (Nick, the owner's son) called us maybe an hour before they were supposed to be there & all of sudden said they now needed four guys to do the job. Keep in mind we ONLY hired them to move the heavy stuff that we couldn't do ourselves. All four "men" show up on time at least & I begin to show them the stuff that needed moved. Right away the "crew lead" got an attitude with the stuff in our garage, rolling his eyes & scoffing under his breath. He then immediately started stating that the things I just mentioned to him, aren't in the "inventory" even though I was RIGHT THERE while my wife talked to Nick (again owners son) about that inventory & that because of that the price was going up. That makes the fifth price increase before these jokers lifted one finger!!! Needless to say we will NEVER hire these jokers for anything. I STRONGLY suggest with all seriousness that you find a different moving company because THIS one is a scam. They're just out to steal your deposit money or jack the rate up 15 times to get it out of ya that way. Thanks for NOTHING All My Sons! What a joke! read more

**Avoid All My Sons, this company is dishonest and irresponsible** We hired All My Sons to move a piano from my brother's house to my house, into a room 10 feet from the entrance of my home which we moved into weeks ago. While moving my piano the crew left deep scratches in my previously pristine hardwood floor, put a rug over it and didn't say anything to us about it until I ran out to the crew who were sitting in the truck in my driveway. We were charged $300 more than the quoted amount confirmed via phone days prior to the job. For the damage to our floor, we were referred to the claims department by management. Per flooring specialists we have contacted, the damage cannot be fixed and we will have to replace the flooring in the entire room. My family and I spent hours traveling to different flooring stores, getting quotes, getting the room measured, assured by management that we would be taken care of. The estimates for replacing the floors were around $4,000. All my sons offered to pay $325 for the damage. What a joke. read more

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Always look up reviews first. Hard lesson. They LIE! Took a $100 deposit for a move then cancelled it the day of my move claiming I did not answer calls. I even agreed to move the next day but then they started adding up costs. I said I couldn't pay so much more than quoted so they cancelled me again. Nasty attitudes. Called Corporate who was also trying to blame it all on me. "Will take a few days for refund". Two men and a truck told me every complaint call to get pricing is on this company cancelling on the day of move. Save yourself the nightmare Ohioans! read more

This is by far the worst moving company ever. They destroyed timeliness antiques from my family. I have tried to file a claim and all they want to do is book new moves. I would never use this company! read more

DO NOT USE - quoted 1 price- they state its because of the corporate location. Day before, I get the actual quote and its 200 more, day of, I went from 300 to paying 700. I moved 4 miles and had mostly a BEDROOM SET - that said, they SMASHED my dresser, I cannot use half of it and their claims department will give me 120 - what can I buy or replace for 120? WORSE company that I have ever dealt with - over priced and bait and switch company- Please do NOT use them - I did a claim for just the bedroom set - however they left holes in my previous apartment, current home, busted my stained glass window, fan and lamp. read more

Save yourself and call someone else. I always try to my best to be understanding of mistakes/mis-haps but this was by far the worst moving experience I have ever had. In the home we moved out of, the floor was damaged in 3 places, damaged a wood stair tread, and broke the glass railing at the top of the stairs. A console table was also broken. About 2/3 of the house was loaded into the truck when I was told the truck was full. There obviously was no training on how to pack these trucks as much of the space was wasted. The truck was huge and I only had a 2 bedroom (no basement). When I packed, I very neatly and nicely labeled all boxes/bags with what was in them and where they needed to go. I was asked over and over "where do you want this?" Even then, boxes labeled basement ended up on the second floor, clothes ended up in the basement, and little was taken off the 1st floor. Again, I did not expect them to move every single item into place but I didn't think items too heavy for me to lift alone should have been left in the wrong place. On top of this, the washer was left in the kitchen and the dryer was left in the dinning room when they should have been taken downstairs. And if that wasn't enough, they charged fees that I was not told about and/or was told All My Sons doesn't charge "those fees like the other guys." I moved a small home, 3 miles and was quoted around $1200. It cost almost $3k - more than double what I was quoted. Absolutely outrageous this company can justify charging so much for less than average work. I would advise potential customers to reconsider. Save your time, money and frustration. read more

Terrible customer service. I asked for a price quote and was told the day was too far out. I kindly asked for what people would pay on average just trying to get an idea of what prices were looking at. I was then told that would be inaccurate..I understood that, was just trying to get a general idea of what most people pay for this type of move. I was then hung up on. I would give a zero if I could. read more

Worst moving company, put 4 holes and scuff marks on walls, had to use my own pick up truck to move stuff. Broke 2 of my TV stands. Paid $500 over quote. Destroyed my book shelf. I would never use or suggest to a friend to use. read more

100% DO NOT USE THIS COMPAY!!!! I used this company for a very small move They lied about the charges They lied about the time: I saw on my ring device when they arrived and charged me an additional hour They should be reported to the BBB which I will do How it took 3 and i "quote" they are professional movers? what qualifies the as professional I'm not sure.. over 4 hours to complete a very small move they last people I used took an hour to get stuff out of my last apartment and into the new one: They wait around and make you pay after they rack your price up: twice as much from the original quote. I never signed any agreement with them DO NOT USE THEM while trying to make the payment they kept saying the line was breaking up and then hung up on me As I'm reading all these other reviews its clear this was a complete scam for money Moving into my new place they scratched the original wood flooring, ruined my daughters learning tower, nugget and multiple plastic bins. I haven't gone through the tubs yet, I wonder how much is broke??? So much for professional movers, as the manager quoted they are professional movers! what a joke!!!! read more

I wish I could scream this on a mountaintop. This place is 100% a SCAM. So originally I called asking for a quote, I needed to get my things out of my place by the end of the month and on my side there was definitely poor planning but I was desperate for a company. I went with All My Sons as their customer care rep was extremely sweet and we communicated pretty well and she quoted me a great price after telling her everything I had and all I needed. I was pretty descriptive because I knew some of my items would be tricky as I did have a good amount of mirrored furniture in my bedroom. And two very large TVs. She gave me a quote of about $800 at most with 2 movers and maybe the sum of 4-5 hours. I was pleased, and as it was only a one bedroom apartment I thought that would be pretty reasonable. I paid my deposits and set a date and time. She assured me that they would call an hour prior at least and gave me a time window in case they had other moves that day that would infringe. I was okay with that. Fast forward to the day of the move. They called about 20 minutes away from my home, which I was kind of frantic because I wanted to make sure everything was in place so that it would be smooth. Two men showed up and they were easy to talk to and seemed like nice people. When I originally asked them they said it would take about 5 hours max. I was okay with that. They were telling me that they had just gotten done with a big move before they had gotten to me and they seemed pretty beat already. To make light conversation we were joking around and talking about a move that took them 10 hours and I was like wow that must've been crazy! Remember that piece. Anyways all my boxes were pretty much all at the front door to make things easier and they realistically only had to take apart my bed but other than that everything was packed and ready to go. Furthermore everything was being taken out whole so not a lot of dissembling was going on. They wrapped a lot of items which was good and they also wrapped the TVs and put blankets on them which was really important. So hours started to go by, we hit the 5 hour mark and they were still taking things out to the truck. And it wasn't looking like we'd be done anytime soon. At this point I was panicked but kept my cool because I was already stressed about the move. We get to the storage unit where my belongings were going to be kept, and they pull out the iPad with the bill. IT WAS $2,000!!!!!! I was shocked, crying and literally on the verge of breaking down he decides to call his boss and the boss gives me the chance to pay $1,500 and give them the rest of the money at a separate time. I was floored. From my estimate being $800 to $2,000!! I couldn't believe what was happening. I helped them move a lot of my things into the storage unit because I couldn't take anymore because you guessed it, it took them 10 HOURS OVERALL TO MOVE MY BELONGINGS. 10 HOURS. A one bedroom apartment that fit in a 10x10 storage unit!!! I swear I wouldn't trust this company to move a bird nest out of my backyard. I wish I would have read the reviews before booking. PLEASE FOR THE LOVE OF GOD DO NOT USE THESE PEOPLE, YOU WILL 100% REGRET IT!!!!!!! read more

All My Sons Moving & Storage - The price!!!!!! All the extra fees that NO one told me about prior to the move. - Movers Near Me - Valley View, Ohio

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Used this company for a very, very small move. Two beds, two dressers, a couch, 2 tables, a chair. The workers were kind and polite. However, the one with seniority spent most of the move on the phone with corporate, so we paid for three people but maybe two and a half worked. They did not use any moving blankets and they did not strap our furniture to the hand carts, so everything was very risky. They kept offering to do less--to not move in a table, to not set up beds. They repeatedly handed my spouse things to keep track of for them. Finally, when it came to the charges there were several hidden fees. They charged us for extra miles in moving, didn't include a coupon we'd been promised at signing, and insisted we pay before they finished the move, so they took all our money based on an estimated end time. When they finished early, they prorated the price and refunded some, but it will take five days to get that back. Edited to add: they gave us a 12-4 window. At 3:30, my spouse called to see if they had an estimate. They were still 45 min away. So they were late and did not bother to tell us. read more