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Parma Self Storage

5.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

Services - Parma Self Storage

Self storage

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9 months ago

Nice people to work with. Very helpful and understanding. We are glad that it is month to month.

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2 years ago

Really great facility, good pricing, and easy to cancel when not needed anymore. Very helpful and friendly staff.

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U-Haul Moving & Storage of Parma

U-Haul Moving & Storage of Parma

(6 reviews)

Cascade Crossing

I put in a reservation for a truck the week before I went to pick it up. Everything went great. I…read moreanswered all their questions. Gave them my card information. No problems. I showed up to pick up the truck. Everything seemed to be going fine and then they asked for a third phone number. I didn't have a third phone number to give them. They argued, and I explained to them that I had nobody that wasn't at work that I could give them a phone number to. The manager decided to cancel my reservation and send it to a place that 2 single white women should not enter down in Cleveland someplace. There are other rentals closer that he could have chosen. When I called customer service (while I stood there in line) they told me that there were other forms of ID he could have asked for. All she asked for was a phone number. He did not give us any other options. The woman at customer service said there was a list of things that pops up. When that phone number request pops up. He could have asked for any of those things. And we actually had a couple of them. The way he spoke to us was condescending and rude. I was at that location 2 weeks ago, rented a truck and a storage space, had absolutely no problems. The people were so friendly and went out of their way to help and get me what I needed. I will never go back to U-Haul again.

Ive rented here multiple units and trucks here. Every time they increase my rent within a couple…read moremonths of me moving in. Im not local so there is nothing I can do to relocate my things. I will call and they will act as though it was unintentional and make some effort to make it right. Its bad business. High staff turnover. It is clean, neat, climate controlled, good hours for access, and a one stop shop. I doubt I will be back here for a unit.

Parma Self Storage - selfstorage - Updated May 2026

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