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    IncaAztec Self Storage- Berea

    3.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    4 months ago

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    ProSafe Storage

    ProSafe Storage

    (2 reviews)

    UPDATE: 4/1/26- BE CAREFUL HERE GUYS…read more After posting my original review, I was contacted by management and asked to follow up directly. I did, and I'm sharing the outcome for transparency. My unit was located on the third floor, and I was informed that there are no cameras on the third and fourth floors( Go figure!), only on the first and second floors and at entry points. This was not something I was aware of when choosing this facility. I was also told that they are not required to disclose this. I purchased a disc lock from the facility based on the expectation that it would provide adequate security. After the incident, we researched the lock and very easily found information that the locks were easily pickable , which raised concerns for us. We also had concerns about aspects of the unit area (specifically the upper gate structure). From our observation, there were some protective barriers ar the top but there appeared to be openings/gaps. These openings raised concerns about whether the area could potentially be accessed from above. During the conversation, the representative emphasized that this is a secure and well-managed facility. However, this did not fully align with my experience. There were MULTIPLE instances where I had difficulty accessing my unit, even one instance where I was locked in the facility and unable to exit and had to call for assistance. There were also times I could not access my unit at all. Each time these issues occurred, I contacted the facility to report them. Based on those interactions, my understanding is that the facility had been made aware of these access concerns, and they were not fully resolved. I shared these concerns again during our conversation. I was told that if they had been aware of these issues earlier, they would have addressed them, and that my feedback would be passed along to leadership. I was also told that my suggestion regarding adding cameras to additional floors would be shared. Ultimately, I was told there was no evidence available regarding what occurred and that the facility is not liable for the loss. As a result, I am left dealing with over $15,000 in missing items with no resolution. I'm sharing my experience so others can make fully informed decisions and carefully evaluate the level of security and accessibility that meets their needs before storing valuable belongings here.

    I signed up for ProSafe storage in Parma today. Lady that signed me up said I can access my storage…read moreunit until ten pm- online it even says gate access until ten pm. It is 8 pm and gate will not open keeps saying access denied area closed..... I also tried the door with my code and says the same thing, access denied area closed. 8 pm isn't ten pm... not happy at all. I've called a few times and have left voice messages and can't get ahold of anyone!

    Smart Self Storage - Main Storefront Entrance

    Smart Self Storage

    (2 reviews)

    After requesting info from several storage companies to see their facilities, Steve (Owner) @ Smart…read moreSelf Storage responded in a timely manner with no BS info about both intro and regular rental rates. See above. I was impressed with the cleanliness, quality and the security of this facility. Steve's straightforward service included showing me a 10' x 10' unit and made sure that I was clear on how I access the property & my unit. There is a secure access restroom that is open 6 AM till 11PM. No, I am not Steve's brother-in-law.

    I recently had the good fortune to discover Smart Self Storage in Macedonia…read more I'm moving here from out-of -state and spent a day scouting storage facilities to prep for the move. Many places are a bit run down or operated by large corporate chains. My experience with the bigger chains is frequent and unpredictable rate increases. Then someone recommended Smart Storage which had just opened about a month ago. AMAZING! The place is brand new, really well designed, and I appreciate that access is NOT 24/7. Currently access is 6AM -11PM. I never loved the idea of people rooting around at all hours of the night. The units are immaculate and it appears that all of the infrastructure, cameras, and access doors are the latest tech. The best part of the entire experience is the owner Steve. This is a family owned and operated business. What a difference from dealing with an anonymous corporation. Steve helped me figure out the right storage solution for my needs and made the entire experience a joy. I look forward to coming here. For the record I am not being compensated in any way for this review. After 30 years of renting various units I will say this is the best I have come across. Check it out for yourself!

    Baumhart Road Self Storage - Each renter is given their own unique security code which must be used to enter AND exit the facility.

    Baumhart Road Self Storage

    (9 reviews)

    READ YOUR CONTRACT AND LOOK ELSEWHERE We recently rented a…read morestorage unit from Baumhart Road Self Storage from September 2023 through February 2024. It was $130 for 10x20 (it had a price increase starting April 2024 to $140) We stuck most of our personal belongings in the unit because we were traveling before we purchased a new home. Our problem arose as we cleaned the unit out and noticed mice droppings and urine pretty much everywhere. As we gathered boxes we also noticed rice (or grain of some sort) everywhere our belongings. See photos attached below. To say we were devasted was an understatement. Our mattress, rugs, bedding, and some clothing needed to be thrown away. We spent 650.00 dollars for our things to be ruined. When I brought this to the owners attention, he said that the contract absolves him of all personal damages within the unit. I had expressed a sentimental rug being ruined and the best he could do was send $100 which has not happened to date. See the photo below. So now, we've spent so much money replacing the items from the unit, were lied too, and basically screwed because we agreed to a contract, even after I had raised concerns about it. My advice look elsewhere and don't let your items be ruined. I also wouldn't be fooled by the positive reviews because they were probably purchased in exchange for discounted units.

    A very accessible, tucked away, storage space. 24hr surveillance, Very secure. The customer service…read moreteam goes above and beyond, even working after hours to make it as user-friendly and easy an experience as possible. Being military, I have used storage facilities all over the country, you would be hard-pressed to find a better customer service team.

    IncaAztec Self Storage- Berea - selfstorage - Updated May 2026

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