We have used this company for extra storage and highly recommend them. It's so nice that some of…read morethem are temperature controlled and the manager is always easy to get a hold of. If you need a storage unit this is the place to call. Units are clean and they have a variety of sizes.

We have had 2 units for several years and have always had open communication with the manager. We…read morealways pay for our units 2 months at a time and appreciate the property management. We have been thanked by the manager for being such loyal customers. Today we went to the units to put stuff away and our locks were cut off and laying on the ground and their locks were on the doors. I have never been late on any payments or if I forgot to mail it I'd call the manager or she'd call me. I totally missed sending in our payments this time but I usually get a friendly reminder call because their computer program sends me late notices all the time due to their system not being able to process 2 months payments at a time and I've been told to ignore them by the manager. I am going to assume their is a new manager and possibly the friendly customer service, open communication may be lost as with so many businesses these days. You'd think if its a first offense after paying ahead a month for years you'd get a call before they just destroy your locks and forbid you access. I am so disappointed right now in their customer service at this time that I would certainly not recommend this location but hopefully things will change when they open on Monday.

Clean, consistent, managed well. My family has been using this company for years for storage needs…read more Everything is clean and kept up well, whenever I visit. They have never had any problems. This mini storage location has more of a neighborhood feel, so not creepy or creeky like some other facilities I have used over the years.

Needed to find a place to store my extra stuff. This place has all well maintained secure and the…read morestaff is very friendly and helpful. I started my own small little business before the pandemic just to make ends meet and I found myself again renting another smaller shed but enjoyed knowing that everything that I've been putting in there is secure.

After requesting info from several storage companies to see their facilities, Steve (Owner) @ Smart…read moreSelf Storage responded in a timely manner with no BS info about both intro and regular rental rates. See above. I was impressed with the cleanliness, quality and the security of this facility. Steve's straightforward service included showing me a 10' x 10' unit and made sure that I was clear on how I access the property & my unit. There is a secure access restroom that is open 6 AM till 11PM. No, I am not Steve's brother-in-law.

I recently had the good fortune to discover Smart Self Storage in Macedonia…read more I'm moving here from out-of -state and spent a day scouting storage facilities to prep for the move. Many places are a bit run down or operated by large corporate chains. My experience with the bigger chains is frequent and unpredictable rate increases. Then someone recommended Smart Storage which had just opened about a month ago. AMAZING! The place is brand new, really well designed, and I appreciate that access is NOT 24/7. Currently access is 6AM -11PM. I never loved the idea of people rooting around at all hours of the night. The units are immaculate and it appears that all of the infrastructure, cameras, and access doors are the latest tech. The best part of the entire experience is the owner Steve. This is a family owned and operated business. What a difference from dealing with an anonymous corporation. Steve helped me figure out the right storage solution for my needs and made the entire experience a joy. I look forward to coming here. For the record I am not being compensated in any way for this review. After 30 years of renting various units I will say this is the best I have come across. Check it out for yourself!

I was downsizing and had to accept that some of my things couldn't move with me. My overflow…read moreconsisted of really nice dining furniture that I couldn't consider throwing out. It had to go somewhere while I worked to find it a new permanent home. Ms. Kim made it all okay. She was delightful to work with!! She accommodated my sudden need (that I should have seen coming) and was so gracious and welcoming until I may not have my answer yet, but I have an ally in Ms. Kim!

I had to put my 81 year old mothers furniture in storage for 5 months while we waited for a room to…read morebecome available at St. Eds. Village. When I went to move her things after 5 months everything in front of the storage was full of mold (I have pictures). Two men and a truck would not even put these things on their truck so they were pitched. I had to bring my mom back to my house for the weekend until I could get Macy's to deliver a bed and get her lamps and other things we had to leave the day of the move. Storage Zone stopped the insurance I had gotten saying this is normal wear and tear, you had to throw out her bed covered with mold in only 5 months I don't think so. DO NOT USE this facility.

Yes! Book with Blue Man! I've worked with this company twice and got excellence each time! The team…read moreis consistently prompt, pleasant, and professional. They handle items with care and they make moving days good days.

I hired Blue men to complete some packing in my house. They completed the job in much less time…read morethan quoted but did a very thorough job. They were all very professional, reliable, and so helpful. I would re commend them to anyone looking for a moving company in the future!

Move It Now and our moving crew Seth and Troy did an amazing job making our move as smooth and easy…read moreas possible! They were efficient, professional, friendly and communicative throughout the whole process of our move out of state. All our items were handled with care and delivered in the same condition they started in. We are so appreciative and will recommend Move It Now to anyone in need of a move in the Akron area.

Gave me a quote for a moving job and I ended up paying 11/2 times the quote. 2 pieces of furniture…read morewere damaged unsatisfactory customer service and very unprofessional and rude. Took items to the wrong location. When they payed for the damage it didn't cover the real cost of what they did. They need to take responsibility for they're actions and to treat they're customers more respectful.