I thought the process to obtain a storage unit was seamless! Completed everything online and lock…read morewas waiting in the unit for me!! I've been using them all over the country for years. I highly recommend Public Storage!

I bought a 10 x 10, and was given a 10 x 8 space. No compensation was offered or made. I was…read moretold the website is only for 'estimates '

A large storage gated 24/7 access storage facility with a wide variety of unit sizes. Keep in mind…read morethat only the larger units have the rolling metal garage door style entry, many units are accessed via a door about the size of an apartment front door. The staff are very friendly and helpful and the office is open part of the day 7 days a week. Close to State Route 8, convenient if you are in Akron area.

If it could be negative it would. I am paid up on my account but my unit is double locked for the…read moreentire weekend, completely ruining my weekend and they're unwilling to help and unlock it. They said if I removed their misplaced lock they'd charge me so they're holding my possessions hostage.

I've been dealing with them for four years now and have been very happy. The staff is friendly,…read moreprices are very reasonable and access to the unit it awesome. They have a variety of sizes and even offer units indoors. I

To me, this is the perfect self storage facility. Easy to get a unit and the manager of the…read morefacility (Sharon) is about the nicest, most sincere and helpful person you could meet. She helped me with all my questions prior to renting a unit. This place is clean and secure. Excellent hours of availability. Getting there is so easy, they're right next to interstate 76, directly across the street from Summit Auto Racing. So whenever I stop by my storage unit I always go across the street to check out the sweet street rods on display. . Thank you Tallmadge Self Storage for having such a great facility available with very good rates and for having such a genuinely kind person running the place. Jim N.

Hey Yelpers,…read more November 2023: I moved out of town and needed to pack up a Uhaul truck and take everything with me. My furniture, items from other countries, clothes, shoes, dishes, you name it, I was ready to move it to my new place. Imagine my dismay to find rat feces and urine over everything in my unit, my bed eaten through, boxes and papers eaten through, suitcases, shoes, I mean everything urinated and defecated on by vermin. My heart broke and my brother had to calm me down as I tried not to cry at all that was lost. Memories, so many memories and souvenirs gone to a lack of proper cleaning and disposal of unapproved items in other storage units. The process of getting refunded for my items has been awful to say the least. I did not have insurance (if I did they would have been more careful anyway). Vermin control: It is clear that Uhaul improperly cares for the units at this location. My unit was so infested that I almost passed out from the smell. Moving boxes was a harrowing ordeal since feces and eaten pieces of paper and boxes kept falling out of them, further dirtying the unit. It is so disguising, yes, I'm still paying for a rodent infested unit. Refund: After explaining that I held my end of the bargain with Uhaul by keeping my unit cleans and free of food, I asked for a refund of all my damaged items. For example, my bed was eaten through and defecated and urinated on, my blankest and pillows held dead mice including their feces and urine, my couches had feces all over it and my boxes the same. In asking for a refund I had been receiving the most awful runaround I've ever experienced, including continual offers to "biohazard clean" my items as if I'd trust them again to clean ANYTHING! In February, administration offered a bit more but again not near what I lost. Their first offer barely covered my furniture and my mouth dropped as they confirmed they have to add depreciation to my items even though their vermin depreciated them further, which to me should cancel out any depreciation factors. When administration offered a different amount it was in a very rude manner, as if he were talking to someone beneath him. He then stated my items would be given to charity if I don't pay. Let me tell you! I have paid every penny due to Uhaul, he said that because he was angry and NOT because it was something that needed to be said. I could no longer communicate because I was baffled. It took months for me to get over his email. I messaged maybe two weeks ago and have not received a response. Honesty: When I first started working with them I was getting ignored left and right. It was so bad that I had to call from different numbers just to get an answer. At the time, I was working with the manager at this location, however after finally writing a formal letter I stopped getting ignored. Since I wasn't getting an answer from even the manager's superior, I accepted help from Repwest, their insurance company. The adjuster to which I was assigned, Jamie Huber, was rude, impatient and consistently talked over me as I attempted to communicate with her. I could no longer stand her disrespect so I spoke with her supervisor who was able to secure a quote but only after claiming that my first invoice was denied so I needed a better receipt. When I asked for the formal denial letter he could not and has not provided it. UHAUL LOCKS: Do not buy their locks! Bring your own! After accessing my unit again in December everything was in array and on different sides of the unit. The manager was with me so I asked her who accessed my unit if Uhaul does not have a lock to open it. (I'll clearly label and add pictures so you can view them.) The VP communicating with me argued quite strongly that there is no way my unit was accessed but stopped talking about it completely after viewing my proof. A worker even said if I was locked out I could try one of their keys. There were two dead mice in front of my mattress. After checking a few months later they were gone!! I guess they rose from the dead and ran away! ‍ Something else creepy happened as well. I went to my unit earlier this year and almost immediately after I arrived a truck pulled up a few feet away from me and then left after about five seconds. What the heck?! I'm currently looking for a company to help me clean the unit.

This is the worst U-Haul location there is. The supervisor is a complete jerk who always looks for…read moreways to penalize you and will completely disregard any you as a customer. I've rented from U-Haul over 100 times during the last 5+ years and this supervisor is the worst. Go to the Tallmadge Ave. location if you don't want to be stiffed with extra penalties.

Needed to find a place to store my extra stuff. This place has all well maintained secure and the…read morestaff is very friendly and helpful. I started my own small little business before the pandemic just to make ends meet and I found myself again renting another smaller shed but enjoyed knowing that everything that I've been putting in there is secure.

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