If you value your items avoid this place completely. They have no camera system at all although…read morethey'll lead you to believe that they do. There's a lot of break-ins and a lot of sketches stuff goes on at this location. Storage unit was broken into and wiped out and management acted like they was helping out but after speaking with Akron Police Akron Police says they've warned them and told them to get the security cameras so they will at least have something to go off of once a unit is broken into but they have failed to do so. Taking care less all they want is rent every month and it's went up twice in a year what they're paying for I don't know because they have no security whatsoever security guard comes for a few hours at night time but leaves before daylight.

Terrible customer service and business practices.....if you take the risk of doing business here…read moremake sure you have everything in writing. They overcharge, don't return security deposits unless you chase after them for months, and are the slum lords of the storage unit business!

under new ownership. this place is amazing. Lost my key twice was given a free block each time and…read moreprevious lock cut off.

I had a very heavy trophy cabinet. I had to put in my storage unit only to find out my key was lost…read moreto the lock. Thankfully Management was there and gave me a complimentary lock to replace the one that had to get cut off. Even went out of his way to help me unload the trophy cabinet. Much to my benefit and the rest of the people who store their things there, they put in a new working elevator at the front dock It made everything that much easier and took off about 20 minutes of me unloading. It's good to see that this place is is back on track and under New Management.

Try NOT jacking up the price 3x, within a 3 month period!! Not only was this done to me, but to my…read morebrother and COUNTLESS others, who can no longer afford to keep their items. I see moving trucks there ALL the time, with people MOVING OUT of that facility!

This place is not great. I highly recommend looking elsewhere for a storage unit. I was told my…read morerate would always be $60 but they doubled it, then the manager insinuated that I couldn't afford it which was the last straw. I immediately told them to cancel. The district manager called and basically did nothing but defend his manager, call me a liar and then brought up personal history (my divorce) which kind of was unnecessary. I feel like these people are really going to be losing a lot of business, I'm hearing tons of bad things from other people now that I'm actually looking at reviews...they are great on day 1 when they want your business, but wow are they bad after that....

Yelpers, This place…read moreis a scam. Do not rent here!! The employees/ owner never answer the phone, and the gate codes do not open the gate. Beware of going here. if you've paid change all your info and cancel your card! I'm attempting to do the same. Edit: I changed all info successfully and currently renting elsewhere.

From the owner: Clean, affordable storage with 24hr/day access and security. Outdoor car/RV storage available as…read morewell.

Part one of my U-Haul saga…read more Made a 1-way reservation with U-Haul for a move from Akron to Washington DC. U-Haul emailed us on Sunday to say to pick up the truck at a used car lot in South Akron on Monday. Of course, since they told us this on Sunday, and said used car lot was closed. Rather than risk showing up and them not having any supplies, we made a bonus trip to this U-Haul location to pick up some packing materials. So we pull into the parking lot and laying right there on the ground in the parking lot is a dirty mattress with mysterious red stuff all over it. DEFINITELY not what you want to see at a place where you're about to rent a moving truck. Which truck or storage unit did that nasty thing just come out of anyway? Chances that the inside was thoroughly and sufficiently cleaned is not good. Anyway... I'm yet to deal with the used car lot or the drop off location (still TBD). Let's hope the actual move goes more smoothly than the pre-move.

This is the worst U-Haul location there is. The supervisor is a complete jerk who always looks for…read moreways to penalize you and will completely disregard any you as a customer. I've rented from U-Haul over 100 times during the last 5+ years and this supervisor is the worst. Go to the Tallmadge Ave. location if you don't want to be stiffed with extra penalties.