I've waited multiple days for a response & crickets Not…read morecool if they want my business

We have been calling for two weeks for information about storage...moving from out of state. Never…read moreany answer and voicemail is always full.

Excellent experience at extra space storage. The facility is secure and clean. Customer service is…read morea 10/10!

Great experience at this location of Extra Space Storage…read more Convenient location! Was quick and easy to get set up with our unit and at an awesome price. Sean was very helpful and walked us through all of the details of our rental agreement and the space. Love the Bluetooth locking units! Highly recommend.

My car was broken into as I moved my stuff out. Horrible location and up charges 3 times in 2…read moreyears. Put your stuff elsewhere!

Renter beware. 1. Your rent will be increased dramatically repeatedly with one month warning. I…read morefirst rented in January of 2020. I have already seen two rent increases. My initial monthly rent was $117.72. My current monthly rent, eighteen months later, is $143.62. That is an outrageous 22% increase in just over a year! Clearly, they understand that once you are in, there is a burden to you changing storage vendors. 2. They have a "company policy" against pro-rating rents that they do not disclose when you rent. Accordingly, if you remain one day over the end of the current month, they will not pro-rate your rent for the next month. 3. They advertise the units as "climate controlled." There is absolutely no air conditioning in the building. Accordingly, in the summer, the units bake like ovens. There is minimal heating in the winter. While the units do not freeze, the temperatures can get quite cold.

This was the first time I've used any moving company; I'm…read moregetting a bit too old and fragile to do it myself :p The company sent two people for a local move in downtown Cleveland (1B/1B ~750 SF apartment). They were quick (finished in under two hours), polite and awesome. :)

After seeing all the great reviews, I had to try out Bright Eyed Moving! Rob and Bobby were…read morefantastic. They moved me from Lakewood to Fairview Park, Ohio, at a speedy rate, but were very cautious and professional. I was given a time range and they arrived within it friendly and ready to go. Prior to the move, they called a couple of times to confirm locations, prices and optional add-on's. They were able to supply me with a cover for my mattress (that I got to keep!) and proper care for some more fragile items. I was absolutely blown away by their help! Thanks again guys.

This is a fantastic place to store your possessions. First of all, it is very secure. There's a…read morepersonal assigned code to allow you into the storage facility. Then, you have your own lock for your storage unit. The units are extremely clean and some of them are temperature controlled, so you might want to check that out. The agent who helped me set up my storage unit, C. Wilson was top notch. He was very pleasant and explained things very well. He made the process go very smoothly. This is a great place to store your goods. It's safe, secure and clean.

The place is clean and appears well-run on site. BUT. You get a storage space and (if you are…read morenaive and unsuspecting like me) they raise the cost to 125% of what you were paying. I.e. I was paying $199/month and 5 months into my deal with them...They raised it to $247/month. After taxes and mandatory insurance, $280/month. Up from $228 total. When I called to ask about it, they informed me this happens every 6 months. Standard. That is RIDICULOUS and predatory, in my opinion. I'm getting out. And do not recommend.

I have been storing here for years and have never been disappointed. The facility has excellent…read moresecurity, is temperature controlled and has easy access. The owners are extremely accommodating and consistent with wonderful service. I have referred Indoor Self Storage to family and friends, all of which have been exceptionally happy, as I have with the company and all it has to offer.