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Public Storage

3.0 (17 reviews)
Open 6:00 am - 9:00 pm

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5 years ago

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1 year ago

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3 years ago

Very helpful I conducted all my business on the phone and got everything I needed...the on site manager was the best.

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4 years ago

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3 years ago

I thought I got money back for an early return? I didn't get anything back! It would have been nice since it's so expensive .

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3 years ago

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4 years ago

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4 years ago

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5 years ago

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3 years ago

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8 years ago

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4 years ago

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7 years ago

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4 years ago

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10 years ago

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6 years ago

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11 years ago

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Review Highlights - Public Storage

Christina also got me in and out and set up my first storage experience.

Mentioned in 2 reviews

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U-Haul Moving & Storage of Parma

U-Haul Moving & Storage of Parma

(6 reviews)

Cascade Crossing

I put in a reservation for a truck the week before I went to pick it up. Everything went great. I…read moreanswered all their questions. Gave them my card information. No problems. I showed up to pick up the truck. Everything seemed to be going fine and then they asked for a third phone number. I didn't have a third phone number to give them. They argued, and I explained to them that I had nobody that wasn't at work that I could give them a phone number to. The manager decided to cancel my reservation and send it to a place that 2 single white women should not enter down in Cleveland someplace. There are other rentals closer that he could have chosen. When I called customer service (while I stood there in line) they told me that there were other forms of ID he could have asked for. All she asked for was a phone number. He did not give us any other options. The woman at customer service said there was a list of things that pops up. When that phone number request pops up. He could have asked for any of those things. And we actually had a couple of them. The way he spoke to us was condescending and rude. I was at that location 2 weeks ago, rented a truck and a storage space, had absolutely no problems. The people were so friendly and went out of their way to help and get me what I needed. I will never go back to U-Haul again.

Ive rented here multiple units and trucks here. Every time they increase my rent within a couple…read moremonths of me moving in. Im not local so there is nothing I can do to relocate my things. I will call and they will act as though it was unintentional and make some effort to make it right. Its bad business. High staff turnover. It is clean, neat, climate controlled, good hours for access, and a one stop shop. I doubt I will be back here for a unit.

Public Storage - selfstorage - Updated May 2026

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