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    Extra Space Storage

    4.0 (3 reviews)
    Closed 9:30 am - 6:00 pm
    Updated 3 months ago

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    2 years ago

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    3 years ago

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    Moving Ahead Services

    Moving Ahead Services

    (95 reviews)

    We have used this moving company twice now to move an elderly family member. They were very…read moreprofessional, efficient, and personable. They took care with her things as they packed and unpacked. We would use them for every move. Pricing was very fair and competitive to other companies, the final charge was actually less than the quote. Great communication. We knew when they were on their way and when they arrived. Very grateful we found Moving Ahead Services!!!

    1 Star -- A Terrible Moving Experience…read more I cannot recommend this moving company. Our experience was extremely disappointing from start to finish. The movers were rude, unhelpful, and unnecessarily rough with our belongings and our new home. At one point, we asked one of the movers to please be more careful with our walls. His response was, "What do you want to do, this yourself?" That response was incredibly disrespectful and completely unacceptable, especially when we were simply asking them to take reasonable care of our home. There were also significant problems with our belongings. A number of items were misplaced, and some table legs were eventually found in the company's Lost and Found. When the company offered to return them, they were left at our old address rather than our new address, which was yet another unnecessary problem we had to deal with. Even more frustrating, the movers left a substantial amount of our belongings at our old address, telling us they didn't have enough room in the truck. This included heavy items such as our treadmill and rugs. We were then forced to spend several additional hours and our own money hiring another moving van to retrieve and move the items ourselves. When I contacted the company about receiving some compensation for the problems we experienced, I was asked to sign an NDA agreeing not to speak negatively about the company in exchange for receiving some money back. I found that extremely troubling. After such a poor experience, I believe customers should be able to honestly share what happened to them rather than being asked to agree to silence in order to receive compensation. Moving is stressful and expensive enough without having to deal with careless handling of your belongings, items being left behind, belongings being misplaced, disrespectful behavior, and then additional out-of-pocket expenses to fix problems that shouldn't have occurred in the first place. I would be extremely hesitant to use this company again and would strongly encourage anyone considering them to look carefully at other options. This was one of the worst customer service experiences we've had, and I cannot recommend this company based on what happened to us.

    Fresh Start Movers

    Fresh Start Movers

    (1 review)

    Brooklyn Acres

    On the day my husband and I needed to move, they were late and we did not realize they were…read moreoverbooked. One of the movers on the team stood for 20 minutes letting us know that they were not going to be able move everything in 2 hours, therefore wasting the time they were booked for. After placing some of our boxes on the Uhaul, the movers NEVER returned. This company does not know how to schedule or the movers just suck at moving. I am pregnant and already my frustration was on another level. DO NOT BOOK THEM. Unless they can get their act together. So pissed. They don't even deserve one star. Refund us.

    From the owner: The last thing you'd want to happen during a move is for your items to have gone missing or…read moredamaged. However, you won't have to worry about that with Fresh Start Movers in Brooklyn, OH. We are a licensed and insured moving company, guaranteeing a smooth transition from your old place to your new home or office. We have years of experience as commercial movers and residential movers. Whether you need a reliable, well-serviced and maintained moving truck or a team of long-distance moving professionals in your corner, we're here to assist. We offer more than local moving and out-of-state moving assistance. Our kind and dedicated movers focus on providing seamless and timely service during your transition. With our junk removal, hauling services, appliance disposal and furniture disposal help, you can take advantage of our guidance should it applies to your situation. With a focus on customer satisfaction, we perform every move with attention, care and safety. Whether you need a mattress disposed or yard waste hauled away from your older property, we're glad to be of help. Look no further than Fresh Start Movers in Brooklyn, OH for professional and affordable moving services. Our moving and packing services have made an immense difference to customers entering a new chapter in their lives. We'll provide a safe and dependable moving truck and ensure that your belongings are safely and properly transported to your new home.

    Extra Space Storage - selfstorage - Updated September 2026

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