Love Ace. What more can I say about Storage than my Furniture isn't warped. All good, I highly…read morerecommend!!!

From the owner: Ace Storage is a leading Cleveland-area provider of clean, safe, and affordable self storage units…read more Locally owned and operated, we are committed to being the most convenient, secure and professional self storage solution in the Willoughby, Ohio area. Our storage units provide free 24-hour access, resident on-site managers, and drive-up for easy access to each unit. We can also store your boat, trailer or RV. Contact us today!

Highly recommended. Very clean, and Diana (the manager) is great with the details…read more It's worth the extra drive.

From the owner: Clean, affordable, convenient storage with no hidden fees or long term commitments.read more

I have been a customer for over 10 years and have continued to absorb the "random" price increases…read morefor the various units I have rented. Recently, I moved into a 5x10 unit at a monthly payment of $72.14. I have been in the unit for 4 months and just received an increase to $110 per month. Nothing has changed with the unit, no inherent value increase has occurred-simply a rate increase. My local contact, Amber, told me she could do nothing and if I were going to move out of my unit to do so before my next payment was due. She made ZERO effor to maintain my business, but when asked, did refer me to District Lead, Renee to escalate my concern. That was another massive waste of my time! Renee maintained my position that I would be paying over a 50% monthly increase was incorrect. My rent was only going up to $88. Semantic! My out of pocket monthly payment is going up $38 - FOR NO GOOD REASON! She told me I was brought in to my current unit on a "special" pricing deal, which was never told to me when I downsized from my previous unit and the increase reflected the "true" monthly cost plus the increase, insurance and tax (which are 2 parts already included in the $72 I currently pay). Her only offer was to raise my monthly rent to $75++, which would still make my monthly payment over $100. I told her I had found 3 different rentals for less than I was paying per month from them and was curious how Extra Space's industry algorithm that is based on market conditions and competitor's availability still maintained a price increase for the sake of price increases. She had no response, said that was the best she could do but didn't want to lose my business! LOL! Maintain my current monthly rate & I would happily stay, but she has no ability to create that level of customer satisfaction. DO NOT RENT FROM EXTRA SPACE STORAGE!!! I will never do business with them again and I will steer anyone I know looking for storage away from them.

Great! Easy to store. The property is clean. The unit is nice and clean. And the staff is friendly.read more

My team did a great job!! Charles See and Thomas Brothers worked fast and really helped me feel at…read moreease during my move. They were also very affordable. I highly recommend!

They were prompt and very very very fast. The foreman was professional and accommodating. The…read morecrew was very strong and smoothly got everything in and out with minimal bumps. Customer interaction varied from non existent to friendly to snarky.

Recently moved from Grafton to Elyria and all went smoothly. Very prompt, fast and reasonably…read morepriced. I could write a much longer review but please just note I highly recommend.

I was with a friend putting things in her unit due to a move & Porsha came out to greet us & asked…read moreif we needed anything. She was very nice & informative.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

The place is very well kept and nice but it's only good if you are there short term. My storage…read moreunit started out as around $80 and it is not $196. The yearly raises are insane and I'm currently looking for somewhere else to go that doesn't increase every year.

The manager, Dave, was kind and professional. He answered all my questions including if I need to…read moretransfer to a different size space. The units and hallways are well lit and clean.