Love Ace. What more can I say about Storage than my Furniture isn't warped. All good, I highly…read morerecommend!!!

From the owner: Ace Storage is a leading Cleveland-area provider of clean, safe, and affordable self storage units…read more Locally owned and operated, we are committed to being the most convenient, secure and professional self storage solution in the Willoughby, Ohio area. Our storage units provide free 24-hour access, resident on-site managers, and drive-up for easy access to each unit. We can also store your boat, trailer or RV. Contact us today!

Great storage place. Brand new and clean. Security cameras inside & outside. The guy who rented…read moreme my unit was very professional and Helpful. He didn't try to sell me stuff I didn't need. Great experience & GREAT VALUE!

From the owner: Welcome to Prime Storage - Tyler Self Storage in Mentor, Ohio. Our self-storage facility is a…read moreconvenient storage solution for the surrounding areas of Winston Farms and Sharonlee. We are located right off of Tyler Boulevard just minutes away from Lakeland Freeway. We know the number one thought when it comes to storage is security. It is important to make sure the items you are storing will remain safe during the times that you are away. Here at Tyler Self Storage, we want to provide you the peace of mind knowing all of your items will be safe at all times. With our 24-hour surveillance and secured fencing you will never have to worry about the safety of your items. We also provide multiple storage options for our tenants. Our storage facility allows for you to store your wine, vehicles, and even provides the convenience of drive-up access to your storage unit. Tyler Self Storage is perfect for students, military, inventory, and even storage for the holidays. Prime Storage Group is a growing self-storage company with facilities located around the country. Our self-storage facilities are designed to offer affordable, easily accessible storage space for residential and commercial customers. Check out our convenient Tyler Self Storage location and rent your unit today.

My team did a great job!! Charles See and Thomas Brothers worked fast and really helped me feel at…read moreease during my move. They were also very affordable. I highly recommend!

They were prompt and very very very fast. The foreman was professional and accommodating. The…read morecrew was very strong and smoothly got everything in and out with minimal bumps. Customer interaction varied from non existent to friendly to snarky.

We had a SUPER last minute need for local storage for one of my cousins attending Cleveland State…read more She had a housing/roommate issue (yuck) that led her with a truckload of items and a plane ticket leaving TOMORROW to escape the drama. I was in charge of organizing the logistics. Which, by the way, is my least favorite thing to do in a time crunch. I've had horrible storage facility experiences in the past but was impressed by my experience with this facility. The main item being, I didn't even need to interact with anyone to get this handled. We already had enough going on, so this convenience was VERY appreciated. After a quick yelp search, Buckeye State Storage popped up. I noticed they were literally minutes from Cleveland State which was super convenient for my cousin. I immediately went onto their website and reserved their move-in special, a 10x10 for $99. I instantly received a gate code, room #, and my cousin already had her own lock from the past that she held onto. She dropped her stuff off 20 minutes later. That was easy!

Plenty of safe space to keep my stuff. Great service when you call, pretty decent deals with a…read morecouple free months when signing up and the entrance is easy to get in and out. Thanks for keeping the facility maintained with landscaping. Quality business and respectful clients.

Horrible place if you want to get in touch with Jonathan the person in charge of storage. In…read moreregards to the unit. Moved in and wasn't until 23 days later got the contract Finally emailed to me after me going to them for it. I never received the free lock that was promised. Storage unit was fairly clean and price was the only good things could say. If you need to get in touch with the property manager though could only say good luck....

From the owner: Lakewest Storage is a newly renovated storage facility located in the heart of Willoughby, Ohio…read moreright off of Euclid Ave. Sits right behind the Dunkin Donuts and across from Lakewest Hospital. Our 10 x 20 garage units month to month lease with 24/7 access. They're going quickly so don't miss out our great deals today! Reserve one now, to get one free month!

Recently moved from Grafton to Elyria and all went smoothly. Very prompt, fast and reasonably…read morepriced. I could write a much longer review but please just note I highly recommend.

I would barely give them a one star...they are horrible with their billing and responding to phone…read morecalls. We have billing errors we are trying to resolve. We were receiving late fees on auto pay. Stay away!! they have horrible customer service.. We also received a late fee for a space we vacated in January. There was once someone at the Euclid location, but she is no longer there. We have been told a Regional Manager will reach out to us with no calls at all. We have contacted BBB and hope not to contact our attorney.

We rented a space for 2 years and never defaulted on any payments. In December 2023 our payment was…read morenot posted. Made multiple phone calls, left messages and attempts to contact in person. There was never a person in the Willoughby location throughout December. We began receiving emails and extra fees for late charges upwards of $300, without any explanation or breakdown of fees. We finally found a person on site January 3, 2024. Our payment was located amongst other checks on their desk. The December payment was posted, however, the late fees were not removed because they needed to clear through their "supervisor". We informed them we would no longer be keeping our trailer here and left with trailer in tow We are still being charged for these late fees, and today February 6, we received an email that they were putting a lien on our property and putting up for auction. Our trailer has been in our possession since January 3, plus they were informed in-person, by letter and email that we were no longer going to rent a space. The customer service has been unbelievably poor. It is near impossible to speak to anyone about this. Phone calls have never been returned. We will now be contacting the BBB and our Attorney. We absolutely do not recommend the Willoughby Storage King. J. Reese, Euclid OH

I have been a customer for over 10 years and have continued to absorb the "random" price increases…read morefor the various units I have rented. Recently, I moved into a 5x10 unit at a monthly payment of $72.14. I have been in the unit for 4 months and just received an increase to $110 per month. Nothing has changed with the unit, no inherent value increase has occurred-simply a rate increase. My local contact, Amber, told me she could do nothing and if I were going to move out of my unit to do so before my next payment was due. She made ZERO effor to maintain my business, but when asked, did refer me to District Lead, Renee to escalate my concern. That was another massive waste of my time! Renee maintained my position that I would be paying over a 50% monthly increase was incorrect. My rent was only going up to $88. Semantic! My out of pocket monthly payment is going up $38 - FOR NO GOOD REASON! She told me I was brought in to my current unit on a "special" pricing deal, which was never told to me when I downsized from my previous unit and the increase reflected the "true" monthly cost plus the increase, insurance and tax (which are 2 parts already included in the $72 I currently pay). Her only offer was to raise my monthly rent to $75++, which would still make my monthly payment over $100. I told her I had found 3 different rentals for less than I was paying per month from them and was curious how Extra Space's industry algorithm that is based on market conditions and competitor's availability still maintained a price increase for the sake of price increases. She had no response, said that was the best she could do but didn't want to lose my business! LOL! Maintain my current monthly rate & I would happily stay, but she has no ability to create that level of customer satisfaction. DO NOT RENT FROM EXTRA SPACE STORAGE!!! I will never do business with them again and I will steer anyone I know looking for storage away from them.

Great! Easy to store. The property is clean. The unit is nice and clean. And the staff is friendly.read more