I have been taking wine boxes and other boxes here for a while. It is nice to recycle and save room…read morein my recycling bin. I'm glad they take and reuse boxes.

I have used C & C several times over the years for shipping sculpture. But the last time I used…read morethem (or will ever use them) they shipped a mold for me that arrived in multiple pieces. Trying to get the insurance that I paid for was a nightmare. They required photos of the packaging from before it was unpacked, and then all of the packing inside it, as well as all the labeling (which they put on) They were the ones that packed it! Don't they know what they did? It was unquestionably obvious that it was totally inadequate packaging, and the UPS audit that C & C required also said so. Jeff and Ana continued to stall and evade their clear responsibility for the damage, and refuse to pay, even though I bought $2000 worth of insurance. I'm out $2300 for repairs for their substandard work. They did it on the cheap, were responsible for the damage and refuse to honor their agreement with me regarding the insurance. Still waiting for their final response.

Lesson learned. Go with Fast Eddie!…read more I made the mistake of hiring other movers to move a couple of heave and oversized couches for me. I went with the "other movers" initially as Eddie was busy the weekend of the proposed move. The scope of the move was to transport the couches from Petaluma to Napa. Once in Napa, the couches were to be delivered to the second floor. The "other movers" postponed our move one day due to a scheduling conflict on their part. On the day of the move, I had to use my personal truck to supplement their truck that was way undersized for the job. They moved the couches from Petaluma to Napa however, when it came down to moving it upstairs in Napa, they were convinced that it couldn't be done. They left the couches on the first floor to our dismay while still charging us the full amount claiming that the couches were larger and heavier than they anticipated. (Mind you I gave them all the specifics of the couches before hand.) In comes Eddie and team to save the day! I called Eddie a day later and he was super responsive. I shared my story with Eddie and he was eager to take on the challenge. Eddie walked the job with me and confirmed that the job could be done. He sent his best guys out to the job the following day and they arrived promptly. Very courteous and eager to get the job done. During the move they were very respectful of the items and also the property. Making sure not to damage anything. The three movers worked in unison and got the couches moved in under 45 minutes. While it was difficult moving the oversized chaise and the heavy sleeper sofa, they got it done. No complaints or issues. Only high fives all around when the job was done. I will definitely be using Eddie's services in the future and recommend that Eddie be your first call. (Learn from my mistake.) Eddie's customer service should be the standard for all services. He will get back to you promptly and listens! His positive attitude is infectious and his team carries the same demeanor.

Huge shoutout to Fast Eddie's Moving! Eddie is very friendly and personable, professional and easy…read moreto communicate with. He was quick to respond anytime we had a question, even about the smallest details, which made the whole experience feel easy and stress-free. Eddie and his crew have done several jobs for our family -- from moving a single couch to handling our daughter's entire household move. In every situation, they were so nice, respectful, and efficient. They went above and beyond throughout the entire process, took great care of everything, and truly made moving day a positive experience. We would absolutely give them more than five stars if that were possible and would recommend them without hesitation.

If I could give negative stars I would…read more I contacted this U-Haul location today because our refrigerator broke unexpectedly and I needed quick, basic guidance on which vehicle in their fleet would be suitable to move it. The employee who answered the phone demonstrated zero knowledge of the services or vehicles this business provides. Even more concerning, he abruptly hung up on me mid-conversation. When I attempted to call back to clarify or resolve the issue, my calls were repeatedly answered and immediately disconnected. This was not a dropped call--it was intentional. This level of unprofessionalism is unacceptable, especially for a business that people rely on during stressful, time-sensitive situations like unexpected appliance failures or moves. If you work for a company, you should at minimum understand what it offers and how to treat customers with basic respect. Hanging up on customers is not a mistake--it's a choice. Management should be aware that this location reflects poorly on the U-Haul brand. The lack of professionalism, accountability, and basic customer service here is astounding. I will not be returning, and I strongly caution others to think twice before relying on this location for anything time-sensitive or important.

Josh is friendly and highly knowledgeable about getting your package where it needs to go pronto!…read moreHe'll give you the best quote based on your needs and even pack your items professionally for a very reasonable price. And there are no long lines! In & out in a jiffy.

They were extremely helpful, beyond professional, and went out of their way to help in every…read morepossible way. I will always come back here since I visited others that were clueless, unhelpful, and not professional. Everyone at Bellam was amazing. Their prices are extremely reasonable. Thank you for taking care of your customers so well.

I have helped family and friends BIG TIME in packing boxes for their moves recently. The best…read moreplace, by far, to get the quality boxes, markers, packing paper, and tape at the best prices is Bellam Self Storage & Boxes. Andree and Vincent are not only fast and helpful in fulfilling my list on the spot, but they also give terrific packing advice! If I ever need a self-storage unit, I will definitely come here. The place is well-maintained, clean, and centrally located. These folks have been around for a long time, and they care about your moving experience.

We have been using this business for a long time, longer than you can imagine and this day was the…read morevery first time that a staff actually was impolite , discourteous, rude and unprofessional.. We arrived with a return and just because the item was huge we gave her the consideration to bring it to the side but we got her attention that we needed her to scan it for return.. No reply.. We waited 5 mins and still she was attending to her laptop and other walk in customers .. One man walked in and she also snobbed him .. She walked out of her desk to get something she printed and she walked pass us and nothing.. We called her attention again and still she attended to other new customers until one nice guy worker came probably from his break and we told him to scan the return because we've been waiting for more than 15 mins.. This woman should not be in the front desk because she fails to attend to customers' needs, let alone didn't have the audacity to respond to us.

What happened to my friend I think her name was Kathy the older white lady. She's gone! She helped…read moreme so much. Some people thought she was mean but she meant business! Now The Indian workers there are very knowledgeable and they are always willing to help. Great job

Great store always have supplies available and owner is very helpful when I needed supplies to move…read moreout my apt .

Needed two over-sized, odd-shaped boxes for items I ship from my small business. I tried USPS,…read moreonline, Lowes, Office Depot, Home Depot - even checked out availability and pricing on ebay and Amazon. No one had the right dimension box or I would be forced to spend $50-$200 for a pack of multiple boxes. I was at my wit's end, trying to figure out how to ship two important orders without spending more than I wanted to on a shipping box. I finally called UPS to ask if they had the right size for me to purchase - although I did not want to use UPS as a carrier, preferring USPS - they told me they did not even carry the size box I needed, but referred me to this establishment. From my first inquiry phone call to the next day purchase of the boxes, I had a courteous man immediately help me with my shipping needs. The pricing was very reasonable. The shop is fairly small, but they carry a large assortment and range of box sizes. I went in sort of end of day, an hour before closing. and I was served with courtesy and care. This will now be my "Go To" shop for shipping supplies.

Rented a U-Haul cargo trailer here. Not sure what's up with all the horrible reviews, but it was a…read morefine experience. The trailer I reserved was available, the owner guy was very friendly, and it all worked out.

The guy that helped us with our trailer rental was amazing. Personable, great conversation and a…read morepleasure to work with. Transaction was a breeze, got all the information and we were on our way. Return was super easy using the app. Really appreciate the amazing service. Will definitely be back to this location next time we're in need of another rental.

CAUTION . BAIT & INCREASE PRICING aka PREDATORY PRICING…read more 10'x10' $134- new customer - June 20, 2025 w/ the 2nd mo free approx $150 for 2 mo. 10'x10' $282- 9 yr customer - June 1, 2025 2 mo is $564 Customer loyalty at this company will cost you over 100% more monthly. Nice and professional staff with clean units. It's the business model and that is caution predatory. After doing business with them for 9 years I wish I would have went somewhere else. Dear City & County Planning Departments, please don't approve any future projects from this company. They are NOT helping our community with their continual rate increases. I spoke with management she said it all handle by corporate. (42 views in 23 hrs are probably your own people)

love the team at this location! cathy and her trainee are very helpful and always happy to help- I…read morerecommend this site to everyone. thank you cathy!

Reserving the moving day was easy and Frank was very efficient. Antonio and Leo (I think that's his…read morename) were prompt and also efficient. They did not waste any time and took good care of our items. Overall it was a seamless move with no issues.

Excellent communication, arrived on time, moved things well. I'd definitely recommend!read more

Updated: The customer service rep (Michael) was really great…read moreto work with. Great communication, worked hard to drive towards resolving the issue to my satisfaction. Therefore I'm updating my review to 4 stars based on his service alone.

Thank you Tim and Team from Excellent and prompt service. Very impressed with your reliability…read more Highly recommended. Moving from the Bay Area to Texas not easy but your company makes it light for my daughter. Best, Arthur Lagasca