Alanzo was a great help! Fast and Easy to register. Very clean units with great security!!!!…read moreHe made the whole experience painless. Very happy with service!!! Highly recommend!

Move in was seamless, fast and easy. Staff was super helpful and kind. They held my reservation for…read morea couple of days until I could find time in my schedule to come into the office

I've had to move quite a few times in the last 5 years. This is by far the BEST storage facility I…read morehave used. The prices are very competitive, the entire lot is in great condition and I have always felt they take their security extremely serious. I have recommended this facility to a few friends and family members and will continue to!

Best customer service and prices.Been storing with them for 2 years now and never a problem.Always…read morethere to help you.

I had a 5x10 for 5 years - they kept raising the price. So 1 year ago I downsized and went to the…read moresmallest for $94 NOW..... It's almost as much as the bigger unit I had 1 year ago! They want $154 for tiny tiny storage!!!!

Mclntosh! Absolutely our favorite place to keep our secrades safe! Such a phenomenal store manager…read more. Thank you storquest for making things easier and cheesier

Price is great, people are friendly, but the hours are so random. When I signed the contract, they…read moretold me I could come in any day anytime from 9-5pm - that was important to me as I have odd work hours. In the month I've been using them, I've come in 3 times and EACH time I've had to wait 30-60 minutes for someone to come back as they have stepped out and had a sign in the window. I hired guys twice and so I've had to pay them to just sit here and wait for the staff to come back. I'm moving my stuff out today to another storage place namely because of this problem. Again, price is awesome, staff friendly. But if hours and accessibility is important to you, stay away.

I continue to use this place because of the Manager Shawn. I'm sure there are cheaper places, but i…read morehaven't looked - he's just great. He is the reason i am spending my money here. It's only a "BOX" but service is more than a "Box"

Dana is wonderfully professional. Place is really well kept secure and clean. Great prices and…read moreseamless process. Thank you. Top notch

Extremely friendly Manager, super quick process to get a storage unit. One of the cleanest storage…read morefacilities I have ever used in the bay area in the last 30 years. I'd recommend this place.

This is a great facility, located right off of Hwy 29 in Napa. Great customer service, a variety of…read moreunits to choose from, wine lockers also! Restrooms available during business hours, EZ-PAY available, locks available also... closed on Sunday & Mondays... CLEAN FACILITY, GOOD LIGHTING

My unit was rented by my 47yr old daughter. Do to the fact my oldest sister past away in 7/2/25.She…read morehad a one bedroom apt. that we had to pack and then her storage unit. Both were in Capitola, CA. The unit rented at 297.00 plus 15.00 insurance. The 2nd mo. it went up above 300 something, I'm not sure because my Daughter pd it also. The next month I paid it and it 406.00mo. the amount stayed there for 2 more months. That's when I looked into other storage places. I found one 2'x3' larger for 188.00. I went to let Star know I was planning on moving by the end of the month since I'm on a fixed income. The office personnel asked why if that was my only reason for leaving, which at that time it was. She said since I was an elder and took the contract over that she could call and get it reduced if I would stay. So I did. The next month it went down to the original rent. However before the next payment was due I got an email notifying me the rent would being going up. I paid 412.00 after a 43.00 dollar discount for being a senior. So now I'm going to have to find another unit that I can afford. Also the unit is open till nine or so pm but there is no electrical outlet in or near so I can't see after it gets past dusk. Also the only restroom on the property is in their main office. So if it wasn't open I had to put everything I had been putting outside the unit back in and leave to go use another restroom. By then when your working alone it doesn't even cross your mind to go back and start over!

This is a family owned business and I love the staff and they definitely work with you and care…read moreabout there costumers. I would suggest getting a storage from them

Everyone,All prices,all amenities- wheelchair supported; Plus the best all round Security anyone…read morewould like to have. THE Cats Eye View SECURITY All staff are WONDERFUL PEOPLE!!

Alan and Barbara were a team that is second to none! Barbara helped me book my reservation and…read moreAlan greeted me onsite. His overwhelming kindness and attention to detail ensures me that I made the right choice for my storage needs. Thank you both!

Initially I was super happy with this facility. Great area. Clean. Nice manager. Super great move…read morein deal. I let them know I would be pro rating August which is allowed up to 10 days. When life happened and we needed more than 10 days, I tried calling several times during business hours to let them know. Well on 8/12 I got a bill with a nice $50 late fee. Again I tried calling with no answer. Went down there in person to talk to the manager I originally worked with. Turns out she no longer works there. $430 was how much I had to pay since they wouldn't waive the late fee. Will not use this place again or recommend.

Rate increases they don't tell you about upon securing and renting a unit and I've now experienced…read moreanother rate. Increase only being there 6 months. The rate increases are double the amount I now have to move my belongings which is not an easy task as I have just moved everything I own from one city to another. I do not recommend extra space storage. They are the worst storage company I have ever dealt with..... And in response to your response, Emily, an automated service that can't even locate the zip code for American Canyon is not at all helpful again. As I said, extra space storage is absolutely at the bottom of the list or non-existent of one I would recommend to anybody

Friendly and helpful staffs. They are always ready to do above and beyond ! I would definitely…read morerecommend this place.

I am so grateful for associate Louise at store 150 also known as Ignacio Mini Storage located in…read moreNovato,CA. I came into Ignacio Mini Storage very discouraged and ready to end my contract. Louise was able to find me a new storage unit that was more in my price range. It is because of Louise and her excellent customer service that I am still a customer with Ignacio Mini Storage. Thank God for good people!

I stored some of my belongings at Ignacio Mini Storage for 6 yrs. This place is excellent and very…read morewell maintained. The Manager Rainy C is exceptional. She was very Professional and kind as it was a big deal for me to finally move out. I never had an issue and also knew my belongings were safe. I would highly recommend this Business.