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    Extra Space Storage

    3.5 (13 reviews)
    Closed 6:00 am - 10:00 pm
    Updated 3 months ago

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    1 year ago

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    7 years ago

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    Emily S.

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    5 years ago

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    Emily S.

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    6 years ago

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    Emily S.

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    9 years ago

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    4 years ago

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    9 years ago

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    7 years ago

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    Emily S.

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    7 years ago

    Easy set up. Sandy was great walking me through the process and getting the best unit for our families needs

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    Emily S.

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    11 years ago

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    Viviana L.

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    12 years ago

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    11 years ago

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    Potomac Moving Company - Before head out to do a long distance move to NYC

    Potomac Moving Company

    (110 reviews)

    Great company, who moved me same day between states. Very flexible, friendly and professional. Will…read moreuse them again!

    It had been a very long time since I last moved and the last company was all booked up on the date…read moreI was looking for assistance. So after receiving a few quotes from a handful of businesses, I went with Potomac Moving due to the speed of their response, clarity in communication, pricing and overall warmth and professionalism. In our first phone call to walk though my needs, they were very assuring and accommodating, which is a such a relief in the midst of stress and coordination that comes with planning for a move. They were also always very responsive in the few times that I reached out between the time I paid the deposit and the actual move. A night or two before, I sent at email regarding wardrobe boxes, since I was debating whether or not I should buy and have a few delivered to me. The owner responded quickly, assuring me that wardrobe boxes were tried, true and if I wanted to buy any directly from them that I could. That ended up being a great call, because they were able to properly enforce the boxes so that even the boxes filled with my heaviest coats remained in tact. On the day of the move, the movers were communicative regarding their arrival time. They were also very nice and hard working. I had a few large furniture items that needed to be disassembled and they ended up being quite beasts to tackle. But they worked diligently to break them down. Once it came time to move things to my new place, that was a breeze. One gesture that I thought was just so classy, was the owner called in the middle of the move to check-in on how things were going - I really appreciated that. Overall, would definitely recommend PMC - they're easy to work with, fair and transparent about pricing and you're sure to be met with professionalism!

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    (73 reviews)

    I had a very good experience with All My Sons. The team was organized, efficient, professional, and…read moreworked hard throughout the move. I also thought the service was a good value for the level of work they provided. What I especially appreciated was that they worked with me to find a solution when my plans changed. At one point, I was considering storing my belongings at their warehouse for less than a week. Rather than simply taking the additional business, they told me it did not make sense to move everything from the original location into warehouse storage for such a short period because it would unnecessarily increase my costs. That advice was one of the reasons I ultimately decided to use PODS instead. My moving needs did change at the last minute, which made the overall move more expensive than I had originally planned, but that was because of the changing logistics, not because they were trying to increase the price. I really appreciated that they were focused on helping me find the most practical and cost-effective solution. I would absolutely recommend them.

    ***UPDATE: true to their deceptive character they commented sounding very helpful and like they…read morecared only to email me back and send me jumping through more hoops. All for sure. TERRIBLE business. SO mad at myself for not knowing better.*** I guess I should have come to Yelp before booking. Looks like I am not the only one, don't know if that makes me feel better or worse. When I called Karen was awesome and I was so excited for the service. Silly me. I have moved 10 times before this in as many years. This is BY FAR the worst experience I have had. I KNOW how long it takes to move my place. Not only did this take more than TWICE as long with allegedly a whole other person, they brought a fourth unauthorized guy. And still took more than half the time. One guy sat in the truck most of the time, I have pictures, the others didn't start on my kitchen until the end, had to wait for that....later to find out when I went back to the old apartment they hadn't even finished the whole kitchen ...ran over my allotted time at the building I was moving out of, at my cost. And then they ruined my couch. So I paid DOUBLE what I was expecting, which was already more than what was quoted cause I was adding a little buffer, but ended up tipping a whole additional person because I'm not a jerk. The guys were nice but inefficient. Kept saying this is what you get with a higher quality mover, but it was not even a better experience. They were wasteful with the amount of packing supplies they used, never presented or communicated the prices of the materials they were using, which I was told was included anyway but also others I never approved or asked for. Just popped it on me in the end. Oh and then they say "we are going to adjust your time by 15 min you'll see a refund on your card" and two and a half weeks later still waiting for it to even show pending at least. But you better believe the charge was instant. I was debating sharing my feedback but was so mad I finally emailed the company. But no one had even dignified me with not even an automated response, just silence. So I come here to do something I pretty much never do. But that's how annoyed I am. Sorry but would rather recommend. Cheap Movers, way better. I used last move were a thousand times better and a QUARTER of the price. I'm not even cheap but I hate being taken for a fool, and it turned out to be just that. That's what I get what I get for using hourly movers for the first time, never again. A slow work scam, exactly what I was worried about, but like an idiot I bought into the reassurances Karen gave me but they truly let her down. I hope she knows they're having her selling lies.

    Artisan Movers - How to pack a truck the right way.

    Artisan Movers

    (43 reviews)

    Unfortunately, the second time was not a charm. We had a pretty rocky moving experience, despite…read morehaving minimal furniture that was fully declared for the estimate. A significant majority were boxes. The number of movers should have been decided by the company, and clearly not us. The moving crew arrived one hour late, deducting one hour from the freight elevator reserve time in the apartment complex. This meant that the movers had to wait for the regular elevator in a 20-floor building. While we were eventually refunded the amount for this delay, it was incredibly stressful to have movers protest, call their boss to ask for more movers, and practically not do any moving for at least 25 minutes. It is less so how much we were charged in the end, but more how slow the managers were to resolve our issues, to the point of our repeated calls being ignored until we called from a different number.

    I quote: "Our procedures for your move were at or above industry standard in every way"…read more Pictures would show how our possessions were treated & damaged as a result - art stacked in a box w/a carpet thrown on top, nothing between pieces or just thin cardboard; tall pieces leaned against truck wall w/o protection, now damaged. Furniture partially wrapped, now damaged. We were clear w/the salesperson that our art was very sentimental & important to us. She assured us that pack/wrap of art is included, saying "we do all the big Potomac houses". She didn't recommend additional insurance. "Do you want your estimate to include packing of your items? (It is standard/included that we will wrap any furniture, tvs, artwork that need to be wrapped)". The owner says we didn't tell them about art beforehand. It was also on the inventory sheet. They asked for the value ($7600) & receipts for the claim. Now he says we are "bullying" for sending that information & are negligent for not adding additional insurance. Buy all the insurance, not for accidents, but to protect from "industry standard" packing. --- We always strive to provide a great moving experience; however, occasionally we fall short. We are sincerely sorry that we didn't meet your expectations and for the damage to your items. That said, to state that we were negligent and careless is absurd. Our procedures for your move were at or above industry standard in every way. Unfortunately, there is always a risk for items to get damaged during a move, whether you move them yourself or hire a moving company. Just because you may have decided to do something differently if you were moving the items yourself or if you were managing our crew, does not mean that our procedures are negligent. Frankly, I would consider your decision to have us move what you are now calling "priceless" items without ever telling us about them beforehand, and choosing to proceed with the bare minimum liability coverage for the move, as negligence on your part. As stated, our legal liability for the damage in your claim is $150. We care about our customers and always try to make things right, which is why we rarely, if ever, offer the bare minimum liability amount even when the customer chose not to obtain higher coverage. However, your expectation that we pay you $7,600 for this damage is beyond ridiculous. Even if you purchased full valuation coverage (which you did not), you would not be entitled to that amount. Even full valuation legally covers the repair of the item, and then the depreciated replacement value if repair is not possible. So, in the case of the scratch on the table leg, scratch on the bed footer, and the broken drawer hinge, we would be responsible for professionally fixing the two scratches and replacing the hinge, which comes nowhere close to the $2,900 you are requesting for those three items. All of that can be done for $100 - $200 combined. In the case of the frame and painting, the solution under full valuation would also be to have both the frame and canvases professionally repaired (which is likely possible), or to cover the depreciated replacement value if repair is not possible. Again, for these items, even under full valuation, the amount would be lower than what you are requesting. With all that said, you chose to proceed with the minimum liability coverage. Yet, we are generously offering $600 (four times our legal liability), as that is likely enough to cover the majority of the cost to repair the scratches, replace or repair of the hinge, and to repair the frame and canvases. While we understand that you are upset and want us to pay you $7,600 for these items, we are in no way responsible for paying you the full cost of your furniture and artwork due to scratches/damage that can be repaired, and we will not be bullied into a situation which is well beyond reasonable. Please let us know if you would like us to credit the $600 back to your card or to mail you a check. Marc

    Gorilla Haulers

    Gorilla Haulers

    (40 reviews)

    The crew arrived on time and finished ahead of schedule. They pointed out an item that was…read moreslightly damaged before they moved the item.

    This review is long overdue. I needed time before writing it because I was recovering from a…read morepersonal tragedy. Around February 2026, in the middle of grieving a significant personal loss, we had to relocate from Virginia to Dallas. It was already one of the most difficult periods of our lives, and we trusted Gorilla Haulers to make at least the moving process less stressful. Instead, it became one of the worst experiences my family has ever been through. We spoke with Eli, provided a detailed inventory list, and chose Gorilla Haulers based on their online ratings and reviews, as well as the assurance that we would have an experienced moving crew. We trusted those promises. On moving day, 5 movers arrived. We were surprised by how many people showed up, but we didn't think much of it at the time. It quickly became obvious that they were not professional movers. Most of them spent time watching YouTube videos, chatting, laughing, and generally having fun instead of working. They were not taking the job seriously at all. They moved at an incredibly slow pace, and they even admitted that it was their first day on the job. This was completely different from what Eli Jones had told us about sending an experienced crew. What should have been a routine move turned into an exhausting 11 hour ordeal. Boxes were packed with very few items in them, many belongings were packed carelessly, and several items were damaged. Because the crew worked so slowly and inefficiently, they eventually ran out of time, leaving approximately 10-15% of our belongings behind. We were left to deal with the remaining items ourselves after an already exhausting day. To make matters worse, we were charged nearly double what we had expected. Considering the quality of service we received, it felt completely unjustified. Since then, we have completed another interstate move with a different moving company, and the experience was night and day. That move was organized, efficient, professional, and completed exactly as it should have been. It confirmed that what we experienced with Gorilla Haulers was not normal--it was simply unacceptable. I'm sharing this review not out of anger, but in the hope of helping other families avoid the experience we had. We chose this company because of its online reviews, but based on our experience, those reviews did not reflect the quality of service we received. I would encourage anyone considering Gorilla Haulers to look beyond the ratings, do thorough research, and be very cautious before trusting them with your move. Looking back on that day still brings tears to my eyes. It added unnecessary stress and heartbreak during one of the hardest times in our lives. I sincerely hope no other family has to go through what we did.

    Honest Hands Moving & Storage

    Honest Hands Moving & Storage

    (13 reviews)

    Honest Movers was great to work with! We were moving out of…read morea 3-bedroom house, and I quickly received an estimate from Danny, who even came out to the house to finalize the details. I had gotten a few other quotes, and their pricing was very competitive. Throughout the months leading up to the move, Danny was excellent with communication and made sure we were fully prepared. On moving day, they sent a 4-man crew. It was unfortunately a very hot day, but the team worked incredibly hard. The move took a bit longer than originally estimated, but they were hustling the entire time. The lead mover, Enque, was especially kind and worked closely with us to get everything moved over smoothly. Highly recommend if you're looking for reliable, hardworking movers!

    I appreciate your response, but I need to clarify a few points for accuracy. At no point did I…read morerefuse to pay for services rendered--what I objected to was the lack of professionalism, last-minute changes, and misrepresentation of the job despite providing an inventory in advance.Your team arrived late and attempted to upsell, which created unnecessary stress and forced me to rent a truck myself in order to complete the move. This was not an issue of "budget," but rather of expectations set by your company not being met. Customers should be able to rely on a moving service to honor the scheduled time, come prepared, and communicate honestly. Unfortunately, that did not happen here. What's more telling is that several other reviews describe the same experience I had--so this isn't an isolated issue. Instead of addressing that pattern, your assumption is that I "couldn't afford the move"... interesting. While I understand setbacks can occur, dismissing concerns by blaming the customer is not good business practice. My review reflects my experience so that future customers can make informed decisions.

    Extra Space Storage - selfstorage - Updated September 2026

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